(10147,'Information Systems Research',1997,8,4,'Advancing the Theory of Adaptive Structuration: The Development of a Scale to Measure Faithfulness of Appropriation','Chin, W.W., Gopal, A., Salisbury, W.D.','Chin1997','342-367','Adaptive Structuration Theory (AST) is rapidly becoming an influential theoretical perspective in research on advanced information technologies. However, there still exists a paucity of methods to capture critical AST constructs. This paper describes the development of an instrument to capture the extent to which users of an advanced information technology believe they have appropriated its structures faithfully. The development of such instruments is considered critical if the theoretical base provided by AST is to be fully exploited in understanding the use of advanced information technologies. The development procedure, which occurred in the context of the use of an electronic meeting system, was carried out in three phases that began with initial item development and proceeded through an exploratory to a confirmatory phase. Three experiments, two in the exploratory phase and one in the confirmatory phase, were performed. In the final phase, structural equation modeling techniques were used to confirm the convergent, discriminant, and nomological validity of the resulting five-item scale.',1,1,'pdfs/2018/08/21/Advancing_the_Theory_of_Adaptive_Structuration_The.pdf',NULL,NULL),(10148,'Information Systems Research',1996,7,2,'Top Management Support, External Expertise and Information Systems Implementation in Small Businesses','Thong, J.Y.L., Yap, C.-S., Raman, K.S.','Thong1996','248-267','Top management support is a key recurrent factor critical for effective information systems (IS) implementation. However, the role of top management support may not be as critical as external IS expertise, in the form of consultants and vendors, in small business IS implementation due to the unique characteristics of small businesses. This paper describes an empirical study of the relative importance of top management support and external IS expertise on IS effectiveness in 114 small businesses. Partial least squares (PLS) was used for statistical testing. The results show that top management support is not as important as effective external IS expertise in small business IS implementation. While top management support is essential for IS effectiveness, high quality external IS expertise is even more critical for small businesses operating in an environment of resource poverty. These findings call for more research efforts to be directed at selecting and engaging high quality external IS expertise for IS implementation in small businesses.',1,1,'pdfs/2018/08/21/thong1996.pdf',NULL,NULL),(10149,'Journal of Information Technology',2015,30,2,'Achieving social alignment between business and IT - An empirical evaluation of the efficacy of IT governance mechanisms','Schlosser, F., Beimborn, D., Weitzel, T., Wagner, H.-T.','Schlosser2015','119-135','How can firms improve the degree of social alignment between their business and IT units? Many years of research have shown the importance of business-IT alignment and its various facets, yet research on the efficacy of IT governance mechanisms to improve business-IT alignment is scarce. In this paper, we develop a model of social alignment at the operational level that considers the degree of social capital between an organization?s business and IT units, IT personnel?s business understanding, and a set of formal and informal IT governance mechanisms that drive the creation of social alignment and business value. Using survey data from 132 US banks, we show that social alignment is driven to varying degrees by a broad variety of IT governance mechanisms ranging from top management support and IT representation on the executive board to joint IT planning and IS training, regular meeting cycles, and liaison units. Our research contributes substantially to the practical demand on business-IT alignment research for an effective toolkit of IT governance mechanisms.',1,1,'pdfs/2018/08/21/schlosser2015.pdf',NULL,NULL),(10150,'Journal of Information Technology',2014,29,3,'Can customer satisfaction and dissatisfaction coexist? An issue of telecommunication service in China','Chen, A., Lu, Y., Gupta, S., Xiaolin, Q.','Chen2014','237-252','Although the telecommunication industry in China is growing at a fast pace, and firms are making strong efforts to provide customers with various services, customer switching continues to be high. Satisfaction has been considered as one of the most important antecedent of customer loyalty. However, little attention has been paid to dissatisfaction, a qualitatively different construct from satisfaction, which also influences loyalty. Relying on the two-factor and three-factor theory, this research proposes a theoretical framework to demonstrate the coexistence of customer satisfaction and dissatisfaction, and investigates the different antecedents and influences of satisfaction and dissatisfaction on customer loyalty. Through an exploratory study, we derived 11 telecom service attributes and further classified them into three categories, namely, hygiene factors, bivalent factors, and motivating factors. Each of these categories has a distinct effect on shaping customers\' satisfaction and dissatisfaction. The PLS analysis of the survey data collected from 679 respondents provides insights into the complex interrelationships between 11 telecom service attributes, functional perception, motivating perception, customer satisfaction, customer dissatisfaction, and customer loyalty constructs. This study has a few interesting implications for researchers and telecom industry managers. Copyright © 2014 Association for Information Technology Trust.',1,1,'pdfs/2018/08/21/chen2013.pdf',NULL,NULL),(10151,'Journal of Information Technology',2010,25,2,'Online social networks: Why we disclose','Krasnova, H., Spiekermann, S., Koroleva, K., Hildebrand, T.','Krasnova2010','109-125','On online social networks such as Facebook, massive self-disclosure by users has attracted the attention of industry players and policymakers worldwide. Despite the impressive scope of this phenomenon, very little is understood about what motivates users to disclose personal information. Integrating focus group results into a theoretical privacy calculus framework, we develop and empirically test a Structural Equation Model of self-disclosure with 259 subjects. We find that users are primarilymotivated to disclose information because of the convenience of maintaining and developing relationships and platform enjoyment. Countervailing these benefits, privacy risks represent a critical barrier to information disclosure. However, users perception of risk can be mitigated by their trust in the network provider and availability of control options. Based on these findings, we offer recommendations for network providers.',1,1,'pdfs/2018/08/21/krasnova2010.pdf',NULL,NULL),(10152,'Journal of Information Technology',2008,23,4,'Linking IT implementation and acceptance via the construct of psychological ownership of information technology','Barki, H., Paré, G., Sicotte, C.','Barki2008','269-280','The present paper proposes psychological ownership of IT (POIT) as a construct that can provide a much needed linkage between the IT implementation and IT acceptance research streams. To assess this idea, a research model was developed where POIT was hypothesized to mediate the influence of user participation on perceived usefulness (PU) and perceived ease of use (PEOU). This model was tested with questionnaire data collected from 91 physicians who were using a newly implemented clinical information system across a network of medical clinics. The results of partial least square analysis of the data indicated that POIT was a significant mediator of the influence of user participation on PU and PEOU, providing strong support for the research model.',1,1,'pdfs/2018/08/21/barki2008.pdf',NULL,NULL),(10153,'Journal of Information Technology',2008,23,4,'IS integration and business performance: The mediation effect of organizational absorptive capacity in SMEs','Francalanci, C., Morabito, V.','Francalanci2008','297-312','A fundamental result of the information technology (IT) and business performance literature is that IT is not a driver of performance per se. However, it can be associated with higher performance if accompanied by organizational change. The identification of the variables describing organizational change is still on-going work. This paper focuses on organizational absorptive capacity and analyses its effects on the relationship between IT and business performance in small and medium enterprises (SMEs). Organizational absorptive capacity measures the ability of an organization to complete a learning process. A significant learning effort is typically associated with IT, as it represents a complex technology. To cope with IT\'s complexity, implementation is typically incremental and is accompanied by a continuous integration effort of data and applications. The degree of integration of a company\'s information system (IS), called IS integration, is a proxy of IT maturity and quality. In this study, we explore the effect of IS integration on business performance through absorptive capacity, that is, we hypothesize that absorptive capacity has a mediation role between IS integration and business performance. The proposed research model is tested with data surveyed from 466 SMEs sited in Italy, for which exports constitute more than half of their revenues. Results indicate that organizational absorptive capacity has a mediation effect. Alternative models attributing to absorptive capacity a role different from mediation are found to be non-significant.',1,1,'pdfs/2018/08/21/francalanci2008.pdf',NULL,NULL),(10154,'Journal of Information Technology',2007,22,2,'An empirical investigation into the utilization-based information technology success model: Integrating task-performance and social influence perspective','Kim, C., Jahng, J., Lee, J.','Kim2007','152-160','This paper develops the utilization-based information technology (IT) success model by integrating key variables from IT acceptance and IT success literatures, and empirically validates it. The model shows relations among IT utilization, performance expectancy, social influence, and user satisfaction. A field study was undertaken to evaluate and test the relationships via structural equation modeling using LISREL. The path from performance expectancy and user satisfaction to IT utilization was positive and significant. While the path from implicit social influence to IT utilization was found to be significant, explicit social influence had no significant influence on users IT utilization. Implications and future research directions are drawn. © 2007 JIT Palgrave Macmillan Ltd. All rights reserved.',1,1,'pdfs/2018/08/21/kim2006.pdf',NULL,NULL),(10155,'Journal of Information Technology',2007,22,2,'e-Business strategy and firm performance: A latent class assessment of the drivers and impediments to success','Coltman, T.R., Devinney, T.M., Midgley, D.F.','Coltman2007','87-101','Among many leading organizations, in all sectors of industry, commerce and government, there is considerable evidence of e-business being deployed to achieve strategic goals. Where this deployment has been most successful, there is a strong case that the organization has taken an integrated approach that both builds on the organization\'s strengths and pays careful attention to the process of change within the organization. However, in the literature most empirical work has either studied e-business strategy and performance from the perspective of strategy content - which highlights positioning and/or unique bundles of resources - or from the perspective of strategy process - which captures human influence and e-business implementation. In this study, we integrate these two perspectives to develop a more holistic understanding of the underlying drivers of e-business performance. Further, latent class modeling techniques are used to show that the variables in our study are heavily influenced by the unobservable heterogeneity across firms. Four distinct types of firms populate our data, and the relationship between performance and its underlying determinants varies greatly between them. The implication is that a single model cannot explain the relationship between environment, structure, feasibility, managerial beliefs and performance. This is critical to our understanding of e-business as it implies that there is far less homogeneity at the individual firm level than is normally assumed in the literature. [PUBLICATION ABSTRACT]',1,1,'pdfs/2018/08/21/Coltman2007_Article_E-BusinessStrategyAndFirmPerfo.pdf',NULL,NULL),(10156,'Journal of Information Technology',2004,19,3,'Performance outcomes of strategic and IT competencies alignment','Croteau, A.-M., Raymond, L.','Croteau2004','178-190','This study empirically evaluates the business performance outcomes of aligning an organization?s information technology (IT) competencies with its strategic competencies. Strategic competencies include components such as shared vision, cooperation, empowerment, and innovation, whereas IT competencies comprise connectivity, flexibility, and technological scanning. Top managers from 104 organizations completed a questionnaire analyzed with EQS, a structural equation modeling tool. Based on a covariation approach to alignment, results confirm that strategic and IT competencies alignment significantly enhances perceived business performance.',1,1,'pdfs/2018/08/21/croteau2004.pdf',NULL,''),(10157,'Journal of Information Technology',2004,19,3,'Impact of management accounting information and AMT on organizational performance','Choe, J.-M.','Choe2004','203-214','This study empirically examined and identified specific types of management accounting information as well as conditions of learning facilitators for effective organizational learning under high levels of advanced manufacturing technology (AMT). In this study, the interaction and communication among functions as well as job rotation and experience were considered as the facilitators of organizational learning. This research investigated the relationship between the level of AMT and the amount of management accounting information (i.e. planning and control information and nonfinancial performance information). The empirical results showed that there is a significant positive relationship between the AMT level and the amount of information produced by management accounting information systems (MAISs). Significant positive correlations among the amount of information, degree of organizational learning, and production performance were also observed. Using structural equation modeling, this study examined causal relationships among AMT level, amount of information, learning facilitators, organizational learning, and production performance.',1,1,'pdfs/2018/08/21/choe2004.pdf',NULL,NULL),(10158,'Journal of Strategic Information Systems',2014,23,4,'How information-sharing values influence the use of information systems: An investigation in the business intelligence systems context','Popovi, A., Hackney, R., Coelho, P.S., Jakli, J.','Popovi2014','270-283','Although the constituents of information systems (IS) success and their relationships have been well documented in the business value of information technology (IT) and strategic IS literature, our understanding of how information-sharing values affect the relationships among IS success dimensions is limited. In response, we conduct a quantitative study of 146 medium and large firms that have implemented a business intelligence system in their operations. Our results highlight that in the business intelligence systems context information-sharing values are not directly linked to IT-enabled information use, yet they act as significant moderators of information systems success dimensions relationships.',1,1,'pdfs/2018/08/21/1-s2.0-S0963868714000316-main.pdf',NULL,NULL),(10159,'Journal of Strategic Information Systems',2013,22,4,'Achieving offshore software development success: An empirical analysis of risk mitigation through relational norms','Mathew, S.K., Chen, Y.','Mathew2013','298-314','Behavioral risks such as shirking and misappropriation of information assets are more prominent in offshore software development context and could adversely affect offshore outsourcing success. This paper studies the moderating effects of different relational norms on the link between behavioral risks and offshore software development success. We focused on three major modes of relational norms: norm of flexibility, norm of solidarity and norm of information exchange. Using PLS path modeling to test a sample of 40 US corporations engaged in offshore software development, we found that the norms of solidarity and flexibility reduced the negative effects shirking risk on offshore software development success. Our results suggest that client firms shall benefit by forming the right mode of relational norms to achieve offshore success.',1,1,'pdfs/2018/08/21/1-s2.0-S0963868713000371-main.pdf',NULL,''),(10160,'Journal of Strategic Information Systems',2013,22,2,'The influence of user affect in online information disclosure','Wakefield, R.','Wakefield2013','157-174','Personal consumer data is the fuel for information driven programs that may differentiate a firm from its competitors and create strategic advantages. However, a tension exists between the user\'s desire to protect personal information and the needs of online businesses for consumer data that drive customer relationship and business intelligence applications. This study explores the roles of positive and negative affect on users\' trust and privacy beliefs that relate to the online disclosure of personal information. A model is tested using the responses of 301 Internet users who visited one of two commercial websites. The results indicate that positive affect has a significant effect on users\' website trust and privacy beliefs that motivate online information disclosure and this effect is more pronounced for users with high Internet security concerns. The idea that positive mood-inducing website features can motivate user behavior has the potential to guide the development of websites for effective information disclosure and data collection. ?? 2013 Elsevier B.V. All rights reserved.',1,1,'pdfs/2018/08/21/1-s2.0-S0963868713000346-main.pdf',14,''),(10162,'Journal of Strategic Information Systems',2010,19,3,'An examination of the antecedents and consequences of organizational IT innovation in hospitals','Leidner, D.E., Preston, D., Chen, D.','Leidner2010','154-170','The healthcare industry is widely recognized as information-intensive and IT is considered to be an intrinsic component of the success of healthcare organizations such as hospitals. While both researchers and practitioners have argued that hospitals should aspire to be IT innovators, most tend to be IT laggards. An understanding of the factors that drive hospitals to become IT innovators remains an important phenomenon of interest. However, there is a lack of theory-driven empirical research that systematically investigates the factors that influence a hospital\'s strategic choice to be an IT innovator and the influence of IT innovation on hospital performance. This study bridges the extant gaps in the literature by developing and testing an integrated model that seeks to understand why certain hospitals are IT innovators. Using IT innovation theory as our theoretical foundation, we examine three antecedents, including the chief information officer (CIO) strategic leadership, the top management team\'s (TMT) attitude toward IT, and the hospital\'s climate. Further, we examine the influence of IT innovation on the impact of IT within the hospital and the influence of IT impact on the hospital\'s financial performance. The research model was tested using both survey and archival data from 70 matched pairs of hospital CIOs and executives. The quantitative analysis is supplemented with by interviews with 10 participating CIOs to further examine the relationship of the CIO to hospital IT innovation. The results suggest that the CIO strategic leadership and the TMT\'s attitude toward IT are key factors that influence IT innovation; however, the influence of a hospital\'s climate on organizational IT innovation is contingent upon the CIO\'s level of strategic leadership. The results also suggest that hospitals that are IT innovators can generate greater impact from IT, which in turn results in greater performance for the hospital. Theoretical and practical implications as well as future research directions are discussed. © 2010 Elsevier B.V. All rights reserved.',1,1,'pdfs/2018/08/21/exam.pdf',NULL,''),(10163,'Journal of Strategic Information Systems',2001,10,2,'An information technology trilogy: Business strategy, technological deployment and organizational performance','Croteau, A.-M., Bergeron, F.','Croteau2001','77-99','The objective of this empirical study is to identify various pro®les of technological deployment speci®c to various types of business strategy that best support organizational performance. Top managers from 223 organizations completed two questionnaizres analyzed using a Partial Least Squares tool 2PLS graph). Pro®les of technological deployment based on the strategic impact of the information system department, the technological architecture, the information system performance evaluation and technological scanning were identi®ed. Using Miles and Snow\'s typology to char- acterize business strategy, an outward technological pro®le contributes directly to organizational performance for the analyzer strategic activities, while an inward pro®le of technological deploy- ment contributes indirectly to organizational performance for the prospector strategic activities.',1,1,'pdfs/2018/06/22/1-s2.0-S0963868701000440-main.pdf',NULL,NULL),(10164,'Journal of Strategic Information Systems',2000,9,4,'The effect of strategic alignment on the use of IS-based resources for competitive advantage','Kearns, G.S., Lederer, A.L.','Kearns2000','265-293','Persuasive evidence has described the strategic use of information resources in organizations. As a result, IS researchers have sought empirically to link that use to improved organizational performance. However, this alignment-performance relationship has been difficult to confirm. The current study contributes by distinguishing the alignment of the information systems plan with the business plan (ISP?BP) and the reciprocal alignment (BP?ISP). The study used 107 matched pairs of IS executives and other senior executives. Analysis showed that for IS executives both ISP?BP and BP?ISP alignment predicted the use of IS-based resources for competitive advantage. However, for other senior executives, only ISP?BP alignment predicted it. Study results suggest both groups of subjects share an understanding of the role of ISP?BP in creating competitive advantage from their information systems investments. However, the lack of a shared understanding of BP?ISP alignment may prevent organizations from achieving that advantage.',1,1,'pdfs/2018/08/21/kearns.pdf',NULL,NULL),(10165,'Sustainability',2018,10,1262,'Empirical Examination of Users’ Adoption of the Sharing Economy in China Using an Expanded Technology Acceptance Model','Liu, Yupeng and Yang, Yutao','Liu2018','1-17','With the popularity of sharing-based applications such as bicycle and car sharing,\r\nthe sharing economy has attracted considerable global attention. The factors that affect users’ adoption\r\nof the sharing economy must be identified to facilitate the promotion of low-carbon lifestyles and\r\nhelp enterprises attract more active users. By employing the technology acceptance model (TAM)\r\nand herd behavior, this study implemented an expanded TAM and identified several factors affecting\r\nbehavioral intention (BI) toward the sharing economy. A questionnaire was used to obtain the data,\r\nwhich were analyzed through structural equation modeling. The results revealed that perceived\r\nusefulness (PU) and perceived ease of use (PEOU) are the main factors affecting BI. Moreover,\r\ntrust (TRU) was identified as a mediator of subjective norm (SN) and PEOU. Imitating others\r\n(IMI) affects BI, and SN affects TRU, PU, and PEOU. Gender moderates SN and IMI. This paper\r\nindicates that to improve users’ BI, enterprises should enhance PU, PEOU, and TRU; cooperate with\r\norganizations to enhance SN; and guide potential users to imitate others.',1,1,'pdfs/2018/08/22/Empirical_Examination_of_Users_Adoption_of_the_Sh.pdf',NULL,''),(10167,'Information & Management',2018,55,8,'A Janus-faced matter—The role of user anonymity for persuasiveness in online discussions','Wagenknecht, T., Teubner, T., Weinhardt, C.','Wagenknecht2018','1024-1037','Employees are increasingly involved in internal corporate discussion processes, often via online platforms. On such platforms, diverse opinions converge and controversial discussions may unfold. Anonymity is assumed to encourage reticent users to speak their mind and to allow for the expression of divergent views, but it has also been found to affect how arguments are received, including perceptions of credibility and, thus, persuasiveness. This paper considers how user anonymity affects communication persuasiveness in online discussions with both identified and anonymous treatment conditions. Drawing upon the elaboration likelihood model of persuasion, we find that anonymity affects persuasiveness via the opposing paths of credibility and involvement.',1,1,'pdfs/2018/09/04/Wagenknecht_et_al._2018_Janus-faced_matter.pdf',NULL,''),(10168,'Group Decision and Negotiation',2018,27,4,'The impact of dynamic feedback and personal budgets on arousal and funding behaviour in civic crowdfunding','Niemeyer, C., Teubner, T., Hall, M., Weinhardt, C.','Niemeyer2018','611-636','Public institutions as well as corporations seek to engage their constituents and employees in participatory processes to enhance engagement in decision-making. This paper proposes a group decision method of fusing crowdfunding and participatory budget allocation. In this approach, a central institution lets their members decide over budget allocation by endowing members with individual budgets. Participants are free to allocate their budgets to projects. A project is realized if its respective cost threshold is surpassed. We evaluate different design parameters of such mechanisms for group decisions and, based on this, the allocation of institutional budgets within a controlled laboratory experiment. The first design parameter is feedback on funding status, which can either be static (a one-shot decision, simultaneous funding) or dynamic (sequential decisions, repeated funding with continuous feedback). The second variable refers to the fraction of budget that may be kept privately by individuals and is not forfeit if not assigned to projects. Building on threshold public goods literature, we investigate how these parameters affect participants’ investment behaviour, their excitement, and overall welfare. We find that mechanisms including feedback net higher welfare gains as well as higher levels of arousal. Higher personal budget shares drive excitement but lead to lower welfare gains.',1,1,'pdfs/2018/09/04/Niemeyer_et_al._2018_participatory_GDN.pdf',NULL,''),(10169,'Sustainability',2018,10,8,'How corporate sharewashing practices undermine consumer trust','Hawlitschek, F., Stofberg, N., Teubner, T., Tu, P., Weinhardt, C.','Hawlitschek2018','1-18','Sharewashing describes a platform’s act of misleading consumers by purposely portraying an image of social and ecological principles while the platform’s business model does not necessarily involve them. Drawing on Corporate Social Responsibility and Green Marketing literature, we propose and evaluate a research model for investigating the impact of sharewashing perceptions on consumer trust. Based on survey data from 145 millennials, our results reveal a significant negative effect of sharewashing perceptions on consumer trust, partially mediated by perceptions of risk and confusion. We discuss our findings in view of their practical and strategic relevance to sharing economy platform operators.',1,1,'pdfs/2018/09/04/Hawlitschek_et_al._2018_Sharewashing.pdf',NULL,''),(10170,'Journal of Hospitality and Tourism Technology',2018,9,1,'A model of tourists’ loyalty: The case of Airbnb','Lalicic, Weismayer','Lalicic2018','80-93','Purpose\r\nAirbnb, a popular peer-to-peer accommodation platform, exceeds the yearly revenue of hotel chains, such as Marriot and Hilton. However, the reason why consumers engage with peer-to-peer accommodations and become loyal is not completely clear yet. This study aims to investigate Airbnb as a service setting. In doing so, more insights into the relevance of concepts, such as service quality (SQ) and hospitality factors, to explain consumers’ behavioral intentions with peer-to-peer accommodations and its effect on loyalty can be gained.\r\n\r\nDesign/methodology/approach\r\nThrough an online survey among Airbnb users and structural equation modeling, the model connecting the measurement constructs is analyzed.\r\n\r\nFindings\r\nThis study shows that SQ and importance of having social and authentic experiences are significant antecedents of tourists’ loyalty toward Airbnb hosting services. Interestingly, perceived economic benefits do not impact the level of loyalty, neither does feelings of perceived reduce risk.\r\n\r\nOriginality/value\r\nThe theoretical contributions reveal tourists’ behavioral patterns in the peer-to-peer accommodation context influenced by standard service factors used for other types of accommodations. This study has particular implications for the accommodation sector when segmenting customers according to their needs and designing appropriate marketing strategies.',1,1,'pdfs/2018/10/04/JHTT-02-2017-0020.pdf',NULL,''),(10171,'International Journal of Contemporary Hospitality Management',2017,29,9,'Unraveling the diverse nature of service quality in a sharing economy: A social exchange theory perspective of Airbnb accommodation','Priporas, Stylos, Rahimi, Vedanthachari','Priporas2017','2279-2301','Purpose- This study investigates customers’ perceptions of the service quality facets of Airbnb\r\naccommodation using social exchange theory as a suitable conceptual framework to explain\r\naspects of interactivity between guests and hosts.\r\nDesign/methodology/approach- A self-administered questionnaire consisting of 25\r\naccommodation- specific service quality attributes, structured according to Akbaba’s (2006)\r\nmeasurement scale and based on the service quality hierarchical conceptualization described by\r\nBrady and Cronin (2001) and Cronin and Taylor (1992), was distributed to Airbnb international\r\nguests visiting Phuket, Thailand. The sample was chosen through a two-stage sampling process\r\nand the PLS-SEM technique was used for data analysis.\r\nFindings- The results showed that convenience and assurance are critical contributors to the\r\nmeasurement of service quality in remote Airbnb lodgings. The findings further revealed that\r\nAirbnb guests are mainly interested in lodgings which have access to certain tourist sights, and in easily accessible information and efficient resolution of problems during their stay. We also\r\nfound that guests greatly value the convenience and flexibility offered by Airbnb, and that they\r\nparticularly appreciate the warm hospitality provided by the hosts. Finally, Airbnb guests have\r\nvery low expectations of the amenities and services available at the lodgings.\r\nResearch limitations/implications-Airbnb is one of the most well-known examples of\r\nhospitality in the sharing economy and results cannot be generalized to similar accommodation\r\nproviders in sharing economies. Despite the appropriateness of using the measurement tool\r\nprovided by Akbaba (2006), it is only one option among others for measuring service quality.\r\nPractical implications- The current study can assist hosts in gaining better knowledge of guests’\r\ndecision making processes and in designing effective marketing strategies by focusing on guests’\r\nrequirements in terms of service quality. The effective use of competitive strengths and the\r\nprioritization of business resources would potentially enhance guests’ positive experiences at the\r\naccommodation and at the destination.\r\nOriginality/value-Limited numbers of studies have focused on the sharing economy and\r\nhospitality and in particular on Airbnb and this is the first study with a focus on service quality\r\nissues in terms of Airbnb accommodation.',1,1,'pdfs/2018/10/04/Priporas2017.pdf',NULL,NULL),(10172,'Journal of the Association for Information Science and Technology',2016,67,1,'The Sharing Economy: Why People Participate in Collaborative Consumption','Hamari, Sjöklint, Ukkonen','Hamari2016','2047-2059','Information and communications technologies (ICTs) have enabled the rise of so-called “Collaborative Con- sumption” (CC): the peer-to-peer-based activity of obtaining, giving, or sharing the access to goods and services, coordinated through community-based online services. CC has been expected to alleviate societal problems such as hyper-consumption, pollution, and poverty by lowering the cost of economic coordination within communities. However, beyond anecdotal evi- dence, there is a dearth of understanding why people participate in CC. Therefore, in this article we investigate people’s motivations to participate in CC. The study employs survey data (N = 168) gathered from people reg- istered onto a CC site. The results show that participa- tion in CC is motivated by many factors such as its sustainability, enjoyment of the activity as well as eco- nomic gains. An interesting detail in the result is that sustainability is not directly associated with participa- tion unless it is at the same time also associated with positive attitudes towards CC. This suggests that sus- tainability might only be an important factor for those people for whom ecological consumption is important. Furthermore, the results suggest that in CC an attitude- behavior gap might exist; people perceive the activity positively and say good things about it, but this good attitude does not necessary translate into action.',1,1,'pdfs/2018/10/04/Hamari2016.pdf',NULL,NULL),(10173,'International Journal of Contemporary Hospitality Management',2018,30,3,'The effect of hedonic and utilitarian value on satisfaction and loyalty of Airbnb users','Seunghwan Lee, Dae-Young Kim,','Lee2018','1332-1351','Purpose: The purpose of this study was to identify the relationship between customer values, satisfaction, and loyalty in the context of Airbnb. Design/methodology/approach: The survey questionnaires were developed based upon review of prior studies. The samples were collected from U.S. based Airbnb users. The data was analyzed using structural equation modeling.\r\nFindings: The result of this study indicates that first, Airbnb users’ hedonic value has a positive impact on satisfaction and loyalty, while utilitarian value influences only on satisfaction. Second, this study also shows that product involvement plays as a moderating role in the paths between hedonic value and customer satisfaction.\r\nResearch limitations/implications: Study findings may help researchers understand the roles of hedonic and utilitarian values and those impacts on satisfaction and loyalty in the context of Airbnb. This study also contributes Airbnb marketers to fulfill users’ expectations about this company.\r\nOriginality/value: This research contributes to the hospitality literature by expanding the realm of research on Airbnb, which is a unique company applying the sharing economy concept in the lodging industry.',1,1,'pdfs/2018/10/04/lee2018.pdf',NULL,NULL),(10174,'International Journal of Contemporary Hospitality Management',2017,29,9,'The accommodation experiencescape: a comparative assessment of hotels and Airbnb','Makarand Amrish Mody, Courtney Suess, Xinran Lehto','Mody2017','2377-2404','Purpose – Accommodations providers in the sharing economy are increasingly competing with the hotel industry vis-à-vis the guest experience. Additionally, experience-related research remains underrepresented in the hospitality and tourism literature. This paper aims to develop and test a model of experiential consumption to provide a better understanding of an emerging phenomenon in the hospitality industry. In so doing, the authors also expand Pine and Gilmore’s original experience economy construct.\r\nDesign/methodology/approach – Using data from a survey of 630 customers who stayed at a hotel or an Airbnb in the previous three months, the authors performed a multi-step analysis procedure centered on structural equation modeling to validate the model.\r\nFindings – The authors demonstrate that the dimensions of serendipity, localness, communitas and personalization represent valuable additions to Pine and Gilmore’s original experience economy construct. Airbnb appears to outperform the hotel industry in the provision of all experience dimensions. The authors further define the pathways that underlie the creation of extraordinary, memorable experiences, which subsequently elicit favorable behavioral intentions.\r\nPractical implications – The findings suggest the need for the hotel industry to adopt a content marketing paradigm that leverages various dimensions of the experience economy to provide customers with valuable and relevant experiences. The industry must also pay greater attention to its use of branding, signage and promotional messaging to encourage customers to interpret their experiences through the lens of these dimensions.\r\nOriginality/value – The study expands a seminal construct from the field of services marketing in the context of the accommodations industry. The Accommodations Experiencescape is offered as a tool for strategic experience design. The study also offers a model of experiential consumption that explains customers’ experiences with accommodations providers.',1,1,'pdfs/2018/10/04/IJCHM-09-2016-0501.pdf',NULL,'Pathcoefficients are not standardized!'),(10175,'International Journal of Contemporary Hospitality Management',2017,29,9,'Why travelers use Airbnb again? An integrative approach to understanding travelers’ repurchase intention','Zhenxing Mao, Jiaying Lyu','Mao2017','2464-2482','Purpose\r\nThe purpose of this study is to examine the psychological factors that motivate travelers to consider reusing Airbnb.\r\n\r\nDesign/methodology/approach\r\nThis study proposes and tests an integrative model that synthesizes the Theory of Planned Behavior (TPB), Prospect Theory (PT) and other Airbnb-relevant constructs (unique experience expectation, familiarity and electronic word of mouth) as the primary determinants of the Airbnb repurchase intention using an structural equation model (SEM) approach.\r\n\r\nFindings\r\nBoth attitude and subject norms are significant determinants of repurchase intention, whereas perceived behavioral control is not. In addition, perceived value and risk have only direct significant impacts on attitude and, in turn, indirectly affect repurchase intention. Unique experience expectation, familiarity and electronic word of mouth exert direct and indirect influences on repurchase intention.\r\n\r\nResearch limitations/implications\r\nThis study extends the body of knowledge by integrating TPB and PT to investigate consumer repurchase intention in Airbnb, which provides a theoretical baseline and serves as a starting point for exploring the structural relationships of Airbnb and the sharing economy.\r\n\r\nPractical implications\r\nAirbnb should place more emphasis on value packages and authentic/unique travel experience to retain and attract more travelers. More safety/security programs should be put in place and clearly communicated to reduce the perceived risks. In addition, Airbnb may publicize positive word of mouth and introduce and expand familiarity programs to incentivize Airbnb travelers.\r\n\r\nOriginality/value\r\nThis study explores the psychological reasons why travelers will re-patronize Airbnb, providing insights into the motives of Airbnb travelers. A clear understanding of Airbnb travelers’ repurchase intention will facilitate to develop effective strategies for Airbnb to induce positive repurchase behaviors.',1,1,'pdfs/2018/10/04/mao2017.pdf',NULL,''),(10176,'International Journal of Hospitality Management',2016,55,1,'Factors of satisfaction and intention to use peer-to-peer accommodation','Tussyadiah','Tussyadiah2016','70-80','To better understand the behavioral characteristics of consumers in the sharing economy, this study examines factors that influence guests’ satisfaction with a peer-to-peer (P2P) accommodation and their intention to use it again for future trips. Based on an online survey of 644 travelers living in the United States, guest satisfaction was identified as being influenced by factors of enjoyment, monetary benefits (value), and accommodation amenities. Furthermore, it was found that future intention to use P2P accommodation was again determined by enjoyment and value. By differentiating guests based on their chosen types of accommodation, the analysis revealed that social benefits influence guest satisfaction for those staying in a private room that involved cohabitation with hosts, but that this was an insignificant factor for guest satisfaction for those staying in an entire home or apartment. Directions for future research as well as implications for accommodation providers are discussed in this paper.',1,1,'pdfs/2018/10/04/1-s2.0-S0278431916300226-main.pdf',NULL,NULL),(10177,'Tourism Management',2018,67,1,'Motivations and constraints of Airbnb consumers: Findings from a mixed-methods approach','Kevin Kam Fung So, Haemoon Oh, Somang Min','So2018','224-236','Airbnb is widely recognized as a disruptive innovation in the tourism industry. While separate studies have examined various factors affecting consumers\' adoption of Airbnb, the literature has largely focused on a handful of factors in isolation. Adopting a sequential mixed-methods approach, this study proposes a comprehensive conceptual model integrating the literature and findings of a qualitative study and subsequently tests the model via a national survey. The results suggest that, for motivations, price value, enjoyment, and home benefits significantly explain overall attitude toward Airbnb. As for constraints, distrust is the only factor that significantly predicts overall attitude, while insecurity is directly related to behavioral intentions. Overall attitude, perceived behavioral control, and subjective norms, such as social influence and trend affinity, predict behavioral intentions. This study contributes to the literature by simultaneously examining the predictive power of both motivations and constraints of Airbnb con- sumers in explaining overall attitude and purchase behavior.',1,1,'pdfs/2018/10/04/Motivations-and-constraints-of-Airbnb-consumers--Findings-f_2018_Tourism-Man.pdf',NULL,NULL),(10178,'Advanced Science and Technology Letters',2016,129,1,'Impact of motivation for participation in the sharing economy and perceived security on attitude and loyalty toward Airbnb','Sujin Yang, Sungsook Ahn','Yang2016','180-184','Abstract. The current study regarding the rapidly developing sharing economy\r\nbusinesses based on ICT explored how motivation for the sharing economy and\r\nperceived security affect both attitude and loyalty toward one of the sharing\r\neconomy businesses, Airbnb. The results from the structural equation modeling\r\nanalysis showed that enjoyment and reputation had a positive effect on attitude\r\ntoward Airbnb, whereas other motivation aspects such as sustainability and\r\neconomic benefits seemed not to have any significant effect. In addition, mobile\r\nusers’ security perceptions of Airbnb, which were found to be significantly influenced\r\nby governmental regulations and Airbnb’s security policy, were likely\r\nto positively contribute to the attitudes toward Airbnb. Finally, the paper\r\nstressed the growing importance of consumers’ security perceptions for building\r\na successful business based on the sharing economy while at the same time\r\narticulating the drivers that motivate enjoyment and reputation.',1,1,'pdfs/2018/10/04/Yang2016.pdf',NULL,''),(10179,'Information & Management',2017,54,1,'Shared experience in pretrip and experience sharing in posttrip: A survey of Airbnb users','Sung Joo Bae, Hyeonsuh Leeb, Eung-Kyo Suhc, Kil-Soo Suha','Bae2017','714-727','This research focuses on travelers’ use of shared experiences during their pretrip decision-making and their posttrip behavior in sharing their experiences. On the basis of information processing and literature on experience sharing, we developed hypotheses on how travelers make their purchase decisions on a smart tourism platform, adopting the experiences shared by others (pretrip), and how the quality of their travel experience and perceived information discrepancy affected their behavior in sharing their experience (posttrip). By testing these hypotheses using survey data from 411 Korean users of Airbnb, we draw conclusions on how firms should manage the flow of travelers’ experience information and design smart tourism platforms.',1,1,'pdfs/2018/10/04/1-s2.0-S0378720616304347-main2.pdf',NULL,NULL),(10180,'Journal of the Association for Information Systems',2019,0,0,'Privacy in the Sharing Economy','Timm Teubner, Christoph M. Flath','Teubner2019','-','Sharing economy platforms such as Airbnb have experienced considerable growth over the last years and are projected to do so in the future. These novel consumer- to-consumer marketplaces have started to obliterate the boundaries between private and economic spheres. Marketing personal assets online is inherently associated with the disclosure of personal, sometimes intimate information, raising unprecedented questions of privacy. Despite its increasing relevance, there is a marked lack of research on privacy in the sharing economy literature. Leveraging the theoretical perspective of privacy calculus, we address this gap by investigating how privacy concerns and economic prospects shape a potential provider’s intentions to share via different communication channels. We relate privacy concerns back to an interaction of the provider’s channel-specific perceptions of her personal connection to the audience as well as its size. We evaluate our research model by means of a scenario- based online survey, providing broad support for our reasoning.',1,1,'pdfs/2018/10/04/Privacy_in_the_Sharing_Economy.pdf',NULL,''),(10181,'Journal of Consumer Behaviour',2015,14,3,'Collaborative consumption: determinants of satisfaction and the likelihood of using a sharing economy option again','Möhlmann','Möhlmann2015','193-207','Collaborative consumption, often associated with the sharing economy, takes place in organized systems or networks, in which participants conduct sharing activities in the form of renting, lending, trading, bartering, and swapping of goods, services, transportation solutions, space, or money. In this paper, a framework on the determinants of choosing a sharing option is developed and tested with two quantitative studies by applying partial least squares path modeling analysis. In study 1, users of the B2C car sharing service car2go (N = 236), and in study 2, users of the C2C online community accommodation marketplace Airbnb (N = 187) are surveyed. The results reveal the satisfaction and the likelihood of choosing a sharing option again to be predominantly explained by determinants serving users’ self-benefit. Utility, trust, cost savings, and familiarity were found to be essential in both studies, while service quality and community belonging were identified solely in study 1. Four proposed determinants had no influence on any of the endogenous variables. This applies to environmental impact, internet capability, smartphone capability, and trend affinity. Finally, research and managerial implications are discussed.',1,1,'pdfs/2018/10/04/Moehlmann2015.pdf',NULL,''),(10182,'Sustainability',2018,10,5,'Risk Perceptions of Airbnb Hosts: Evidence from a Mediterranean Island','Nahid Malazizi, Habib Alipour, Hossein Olya','Malazizi2018','1349','Abstract: In the context of the sharing economy, Airbnb has become a formidable mode of\r\naccommodation in the tourism industry worldwide, with a presence in over 34,000 cities in\r\n191 countries. However, the risks associated with online bookings are significant dimensions of\r\nthis e-market domain. This study assesses Airbnb hosts’ perceived risks and investigates the effects\r\nof service, financial, safety and security, psychological and political risks on the host’s satisfaction and\r\nintention to continue and recommend this business to potential hosts. A survey was administered to\r\n221 Airbnb hosts located in Northern Cyprus. Structural equation modeling (SEM) was used to test\r\nthe proposed conceptual model. The results revealed that host satisfaction is negatively influenced\r\nby financial and safety and security risks; continuance intention is negatively affected by financial,\r\nsafety and security, and political risks; intention to recommend this business is negatively affected by\r\npolitical risk; and psychological risk increases satisfaction and intention to continue and recommend.\r\nBy highlighting the theoretical and managerial implications, this study informs Airbnb management\r\nof the potential risks associated with this peer-to-peer (P2P) business in order to minimize the\r\nassociated risks, enhance host satisfaction and the quality of their services, and encourage hosts to\r\nrecommend Airbnb to their peers.',1,1,'pdfs/2018/10/04/Malazizi2018.pdf',NULL,''),(10183,'International Journal of Hospitality Management',2018,69,1,'Exploring the relationship between satisfaction, trust and switching intention, repurchase intention in the context of Airbnb','Lena Jingen Liang, Hwansuk Chris Choi, Marion Joppe','Liang2018','41-48','This article explores the relationships between satisfaction, trust and switching intention as well as repurchase intention in the Airbnb context. A theoretical framework is proposed regarding the relationship between trust, satisfaction, repurchase intention and switching intention. A distinction is made between transaction-based satisfaction and experience-based satisfaction, while trust is separated into institution-based trust (trust in Airbnb) and disposition to trust (trust in hosts). The model was tested with empirical data collected in North America. Results show that transaction-based satisfaction is a related but distinct construct from experience- based satisfaction. There was a significant effect of transaction-based satisfaction on experience-based sa- tisfaction. Trust was determined to be the mediator between transaction-based satisfaction and repurchase in- tention. However, trust in Airbnb did not statistically influence trust in hosts. The implication is that industry professionals should not neglect transaction-based satisfaction as it has significant effects on experience-based satisfaction, trust and repurchase intention.',1,1,'pdfs/2018/10/04/Liang2018.pdf',NULL,''),(10184,'Journal of Travel & Tourism Marketing',2018,35,1,'Understanding repurchase intention of Airbnb consumers: perceived authenticity, electronic word-of-mouth, and price sensitivity','Lena Jingen Liang, HS Chris Choi, Marion Joppe','Liang2018b','73-89','The purpose of this paper is to extend the research on consumer repurchase intention, perceived value, and perceived risk into the realm of the peer-to-peer economy, specifically in the context of Airbnb. A total of 395 surveys were collected in Canada and the United States. The results showed that perceived risk negatively impacts Airbnb consumers’ perceived value and repurchase intention while perceived value positively enhances their repurchase intention. Interestingly, price sensitivity was found not to reduce customers’ perceived risk but can improve their perceived value and positively influences them to repurchase the Airbnb products. Perceived authenticity was found to have a significant effect in reducing Airbnb consumers’ perceived risk and positively influencing their perceived value. Electronic word-of-mouth has a positive effect on repurchase intention as well as perceived value whereas it negatively affects perceived risk. Theoretical and managerial implications are discussed and future study directions are offered.',1,1,'pdfs/2018/10/04/Liang2018_AMfifXH.pdf',NULL,''),(10185,'Telematics and Informatics',2018,35,5,'What drives purchase intention on Airbnb? Perspectives of consumer reviews, information quality, and media richness','Chia-Chen Chen, Ya-Ching Chang','Chen2018','1512-1523','The owners of idle assets and their potential users create economic benefits through providing or sharing idle assets or skills, and this process has been formalized and monetized at large scales by companies such as Uber, Airbnb, USpace and others. This research seeks to understand the factors affecting the purchase intention on Airbnb users in terms of five key factors: rating, rating vo- lume, review, information quality, and media richness. ANOVA and path analysis are used to test the relationships of these factors with perceived value, satisfaction and purchase intention. Results indicate that perceived value and satisfaction are key determinants of intention to buy, while rating volume, review, information quality, and media richness are important precursors. In addition, gender and usage experiences with Airbnb are also used to classify the sample to assess the difference between each classification. The results of this study can provide a useful reference to researchers and firms and individuals working in the sharing economy.',1,1,'pdfs/2018/10/04/Chen2018.pdf',NULL,''),(10187,'Information Systems Journal',2017,NULL,28,'To sell or not to sell: Exploring sellers\' trust and risk of chargeback fraud in cross‐border electronic commerce','Yue Guo, Yongchuan Bao, Barnes J. Stuart, Khuong Le‐Nguyen','Guo2017','359-383','Over the past few decades, chargeback fraud from buyers has been\r\nidentified as a major risk faced by online sellers, particularly small‐\r\nand medium‐sized enterprises, in cross‐border electronic commerce.\r\nHowever, most previous studies have focused on trust and\r\nperceived risk from the buyers\' perspective and in domestic online\r\nmarketplaces, while neglecting the importance of sellers\' trust and\r\nperceived risk in the success of online transactions and the significance\r\nof cross‐border transactions. To fill this gap in the literature,\r\nthis study examines both the antecedents and the impacts of sellers\'\r\ntrust in buyers and their perceived risk of chargeback fraud on sellers\'\r\nintention to trade with buyers in the context of cross‐border\r\ne‐commerce. To this end, we develop a conceptual model that\r\nidentifies a set of institutional mechanisms to enhance sellers\' trust\r\nand reduce their perceived risk. Hypotheses are tested via a survey of\r\n443 sellers on DHgate.com, one of the major cross‐border e‐commerce\r\nwebsites connecting the small‐ and medium‐sized enterprises of mainland\r\nChina with overseas buyers. Our research makes concrete contributions\r\nto e‐commerce research and generates useful insights for\r\nthird‐party online transaction platforms and online trade policy makers.',1,1,'pdfs/2018/10/09/Guo_et_al-2018-Information_Systems_Journal.pdf',NULL,''),(10188,'Information Systems Journal',2018,28,4,'Information from social networking sites: Context collapse and ambiguity in the hiring process','Jacqueline C. Pike, Patrick J. Bateman, Brian S. Butler','Pike2018','729-758','Forming impressions of job candidates is a challenging process, one characterized by ambiguity brought about by the uncertainty associated with making decisions and judgments. To reduce ambiguity, hiring professionals have established policies and procedures to facilitate the sourcing and use of information about a candidate. However, recently, a public source of information is increasingly being used—information from social networking sites (SNSs). While conventional wisdom says more information is better and can help make decisions less ambiguous, this relationship may not be as straightforward as expected when facing assessments of candidates. This paper examines two such aspects, information‐task quality and context collapse, and their collective impact on ambiguity when making an assessment of a job candidate. Using data from an online survey‐based experiment, the findings suggest information from SNSs can be useful, yet can create ambiguity for decision makers because of context collapse made possible by SNS technologies.',1,1,'pdfs/2018/10/09/Pike_et_al-2018-Information_Systems_Journal.pdf',NULL,''),(10189,'Information Systems Journal',2018,28,5,'Using structural technology acceptance models to segment intended users of a new technology: Propositions and an empirical illustration','Niek Althuizen','Althuizen2018','879-904','This article aims to offer an alternative method to analyse technology acceptance models, namely a segment‐wise analysis. The empirical illustration of this method involves data that were collected during a company‐wide implementation of a Sales Force Automation technology in Europe. The data comprise a variety of commonly used technology‐related, context‐related, and person‐related variables. The segmentation procedure, which involved a finite mixture partial least squares estimation, provides more insight into the different ways in which people come to accept new technologies. Unlike other segmentation studies published in IS journals, the resulting segments are based on similarities and differences in the structure of the underlying theoretical models rather than (a collection of) individual variables. Further research or a re‐analysis of existing data should help establish robust “technology acceptance model”‐based segments as well as comprehensive profiles of the individuals in each segment.',1,1,'pdfs/2018/10/09/Althuizen-2018-Information_Systems_Journal.pdf',NULL,''),(10190,'Information Systems Journal',2018,28,5,'Violations of health information privacy: The role of attributions and anticipated regret in shaping whistle‐blowing intentions','Mark Keil, Eun Hee Park,  Balasubramaniam Ramesh','Keil2018','818-848','We examine the role of attributions, the seriousness of wrongdoing, and emotion in shaping individuals\' whistle‐blowing intentions in the context of health information privacy violations. Based on 3 studies in which the intentionality of wrongdoing and the stability of wrongdoing were manipulated independently, we found consistent evidence that the intentionality of wrongdoing affects anticipated regret about remaining silent. The findings regarding the effect of stability, however, were mixed. In study 1, the stability of wrongdoing was found to affect anticipated regret about remaining silent, and in studies 2 and 3, stability was found to have a direct effect on whistle‐blowing intention but no effect on anticipated regret about remaining silent. In the 3 studies, the seriousness of wrongdoing was found to have an effect on whistle‐blowing intentions, but this effect was mediated by anticipated regret about remaining silent. Implications for research and practice are discussed.',1,1,'pdfs/2018/10/09/Keil_et_al-2018-Information_Systems_Journal.pdf',NULL,''),(10194,'Information Systems Journal',2017,NULL,NULL,'The roles of mood and conscientiousness in reporting of self-committed errors on IT projects','Hyung Koo Lee, Mark Keil, H. Jeff Smith,Sumantra Sarkar','Lee2017','589–617','Over the past two decades, several studies have investigated the factors that lead to and away from individuals’ reporting of truthful status information on IT projects. These studies have typically considered the reporting decisions of an individual who is aware of negative status information that is attributed to others’ errors. These previous studies have seldom examined the situation in which the individual is considering whether to report information about his or her own self-committed error on the project. In this study, we consider this largely unexamined phenomenon. In this context, we focus on the influences that different affective states and a personality trait (conscientiousness) can have on error reporting decisions. Specifically, weinvestigate how different moods (i.e. positive vs.negative) and conscientiousness can influence error reporting decisions in the context of an IT project. Based on the results from a controlled laboratory experiment, we find that individuals in a negative mood are more willing to report their errors compared to individuals in a positive mood. Conscientiousness also positively influences individuals’ willingness to report errors, and it also has an indirect effect through cost–benefit differential (i.e. one’s perceptions of benefits relative to costs). Additionally, mood is found to moderate the relationship between conscientiousness and willingness to report. We discuss the implication of our findings and directions for future research and for practice',1,1,'pdfs/2018/10/24/nr1_Lee_et_al-2017-Information_Systems_Journal.pdf',NULL,''),(10195,'Information Systems Journal',2017,NULL,NULL,'How IT executives create organizational benefits by translating environmental strategies into Green IS initiatives','Fabian Loeser, Jan Recker, Jan vom Brocke, Alemayehu Molla, Ruediger Zarnekow','Loeser2017','503-553','Organizations increasingly recognize that environmental sustainability\r\nis an urgent problem. Green information systems (Green IS) initiatives can assist\r\norganizations in reaching their environmental goals by providing the ability to\r\nreduce the environmental impacts of information technology (IT) manufacturing,\r\noperations and disposal; facilitate transparency and enhance the efficiency of\r\norganizational resources and business processes; and foster eco-products\r\nthrough technological innovation. However, the nature and type of benefits such\r\ninitiatives can accrue remain poorly understood, and accordingly, IT executives\r\nstruggle to integrate environmental aspects in the corporate strategy and to launch\r\nGreen IS initiatives. This paper clarifies the mechanisms that link organizational\r\nbeliefs about environmental sustainability to Green IT and Green IS actions\r\nundertaken, and the organizational benefits that accrue from these actions. Using\r\ndata from a global survey of 118 senior-level IT executives, we find that Green IS\r\nstrategies mediate the relationship between environmental orientation and the\r\nimplementation of Green IT practices and Green IS practices, which in turn lead\r\nto organizational benefits in the form of cost reductions, corporate reputation\r\nenhancement and Green innovation capabilities. Our findings have implications\r\nfor the potential of IS to enable organizations’ environmental sustainability and\r\nalso for the differentiation of Green IT and Green IS practices.',1,1,'pdfs/2018/10/24/nr2_Loeser_et_al-2017-Information_Systems_Journal.pdf',NULL,''),(10196,'Information Systems Journal',2017,27,1,'Career transition antecedents in the information technology area','Luiz Antonio Joia, Ursula Mangia','Joia2017','31-57','The more organizations invest in information technology (IT), the more the concern with IT personnel management has increased, namely the hiring, training and retaining of IT professionals needed to deal with such investments. In this context, two issues related to these professionals have often been observed, namely ‘turnover’ – in which the IT professional changes job but still remains in the IT area – and ‘turnaway’ – in which the IT professional abandons the IT area and assumes a job in another area in the same organization or another, usually rising to a managerial position. This work addresses the turnaway of IT professionals in Brazil. The relevance of this research is supported by the shortage of adequately trained IT professionals to work in the productive sector in this country. Therefore, by using and adapting the extant scientific literature, research hypotheses associated with the IT professional turnaway phenomenon are developed and tested via structural equation modelling. It was then concluded that exhaustion with work in the IT area, job dissatisfaction, the need to acquire further experience to remain attractive in the job market, the need for professional growth and prior and conscious managerial capacity development for career transition are the main antecedents of the career transition of IT professionals to other functional areas.',1,1,'pdfs/2018/10/24/nr3_Joia_et_al-2017-Information_Systems_Journal.pdf',NULL,''),(10197,'Information Systems Journal',2017,27,1,'Understanding buyers’ loyalty to a C2C platform: the roles of social capital, satisfaction and perceived effectiveness of e-commerce institutional mechanisms','Qian Huang, Xiayu Chen, Carol Xiaojuan Ou, Robert M. Davison,  Zhongsheng Hua','Huang2017','91-119','Drawing upon social capital theory, this study aims to investigate how different dimensions of social capital affect online buyers\' satisfaction and ultimately boost their loyalty to a Consumer‐to‐Consumer (C2C) platform. Specifically, we propose that three dimensions of social capital (i.e., cognitive, structural and relational capital) contribute positively to the two types of online buyers\' satisfaction (i.e., economic and social satisfaction). In addition, we posit that perceived effectiveness of e‐commerce institutional mechanisms (PEEIM) moderates the relationships between economic and social satisfaction and buyers\' loyalty to the platform. Three hundred buyers on the Consumer‐to‐Consumer platform, TaoBao, were surveyed to test the proposed model. The results suggest that buyers\' evaluation of social capital with the community of sellers can enhance their satisfaction with the sellers, which subsequently affect their loyalty to the platform. Furthermore, perceived effectiveness of e‐commerce institutional mechanisms negatively moderates the effect of economic satisfaction and positively moderates the effect of social satisfaction on buyers\' loyalty to the platform. The theoretical contributions and practical implications are discussed.',1,1,'pdfs/2018/10/24/nr4_Huang_et_al-2017-Information_Systems_Journal.pdf',NULL,''),(10198,'PACIS Proceedings',2017,NULL,NULL,'How Trust and Risk Influence Sharing Intentions on Airbnb','Christoph Mittendorf','Mittendorf2017c','-','Peer-to-peer accommodation sharing continuously changes the traditional hospitality service industry. This study examines the sharing economy platform Airbnb. In particular, we investigate how trust in renters and perceived risk of renters influence the providers’ intentions to share a particular type of accommodation – single room vs. entire apartment. Understanding the drivers of the sharing intentions is key – not only for Airbnb and accommodation providers, but also for researchers investigating services in the sharing economy. To fill this gap, this paper employs survey data (n = 203) and partial least squares structural equation modeling (PLS-SEM). Drawing on the theory of trust and risk, we find that the providers’ intentions to share the entire apartment are stronger influenced by trust in renters respectively perceived risk of renters than the providers’ intention to share only a single room on Airbnb. Academic and practical implications and future research directions are discussed.',1,1,'pdfs/2018/11/08/Mittendorf_2017_How_Trust_and_Risk_Influence_Sharing_Intentions_on_Airbnb.pdf',12,''),(10199,'PACIS Proceedings',2017,NULL,NULL,'The Influence of Financial and Social Motives in the Sharing Economy: An Empirical Analysis on Airbnb','Christoph Mittendorf','Mittendorf2017b','-','The motivation to share has lately been investigated in the sharing economy literature. This study extends this literature by exploring the role of economic and social drivers from the accommodation providers’ perspective on the sharing economy platform Airbnb. In doing so, we contribute to the sharing economy literature by compartmentalizing the two-sided consumer market. Furthermore, we respond to the emerging call for understanding the motivational factors under which trust operates in the sharing economy context. Specifically, this article introduces two key moderators, financial motives and social motives, to the relationship between trust and the intention to share an accommodation. Drawing on the theory of trust and based on a dataset of 203 participants, we find that financial motives positively moderate the relationship between trust in renters and the intention to share an accommodation, whereas social motives show no significant influence on the same relationship.',1,1,'pdfs/2018/11/08/The_Influence_of_Financial_and_Social_Motives_in_the_Sharing_Economy.pdf',12,''),(10200,'PACIS Proceedings',2017,NULL,122,'Does It Make a Difference? Business and Private Customers in the Sharing Economy','Christoph Mittendorf, Uwe Ostermann','Mittendorf2017a',NULL,'The sharing economy is continuously changing the hospitality industry while competing with incumbent businesses over the available market share. This study examines the peer-to-peer hospitality platform Airbnb. In particular, we investigate how social motives, trust, and perceived risk of private and business customers, alter the accommodation providers’ intentions to accept a booking request. Understanding the different perception of private and business customers is key – not only for platform providers, but also for researchers investigating the sharing economy. Our study employs survey data (n = 179) and covariance-based structural equation modeling (CB-SEM). We find that social motives have a distinct impact on the accommodation providers’ intentions to accept a private customer. Consistent with the predictions of related literature, trust and perceived risk is identified to affect the accommodation providers’ intentions in the sharing economy. Academic and practical implications and future research directions are discussed.',1,1,'pdfs/2018/11/08/Does_It_Make_a_Difference__Business_and_Private_Customers_in_the_Sharing_Economy.pdf',12,''),(10201,'Sustainability',2017,9,8,'No Money? No Problem! The Value of Sustainability: Social Capital Drives the Relationship among Customer Identification and Citizenship Behavior in Sharing Economy','Yu-Bing Wang, Ching-Wei Ho','Wang2017',NULL,'This work provides a novel approach to the corporate social responsibility (CSR) concept and to CSR activities, using social capital as the driver of consumer citizenship behavior in the sharing economy business system. An online consumer questionnaire was carried out in Taiwan to examine seven proposed hypotheses to investigate the factors affecting behavior intention. The sample includes 445 participants and investigated their consumer citizenship behavior in response to companies’ participation in CSR activities and sharing of economic opportunities, in this case, Airbnb Inc. This study uses structural equation modeling (SEM) to analyze the data. The result explores a new form of entrepreneurship marketing strategy and indicates that CSR has a positive effect on consumer–company (C–C) identification and the perceived value of sustainability. This study also establishes that social capital is the key mediator of the relationship between C–C identification and the perceived value of sustainability in consumer citizenship behavior. This research contributes to the idea that marketers should build well-designed CSR activities and deliver the perceived value of sustainability and consumer identification through social capital accumulation, which has proven to positively increase consumer citizenship behavior in the sharing economy environment. Consequently, the authors can suggest that entrepreneurs/executives should understand that CSR affects the perception of sustainability, consumer–company identification and improve consumer citizenship behavior. Most importantly, CSR activities focusing on sustainability issues and operating with social capital may lower costs and improve efficiencies as well. This finding could be viewed as a pioneering benchmark for further research.',1,1,'pdfs/2018/11/08/No_Money__No_Problem__The_Value_of_Sustainability__.pdf',12,''),(10202,'Tourism Management',2018,70,NULL,'Exploring the effect of Airbnb hosts\' attachment and psychological T ownership in the sharing economy','Hanna Lee, Sung-Byung Yang, Chulmo Koo','Lee2018','284-294','Previous research on the sharing economy has not typically focused on organizational structure and its management in spite of the fact that the essence of recent peer-to-peer business practices is the collaboration of online platforms and sharable assets owned by market peers. This paper critically examines a theoretical model to explore how these market partners engage in this platform organization and how their perceptions of attachment and ownership are established within the new organizational structure. The results of structural equation modeling applied to 224 Airbnb hosts indicate that attachment to a platform firm plays a vital role in achieving a sense of psychological ownership that ultimately influences citizenship behaviors toward the organization as well as toward peer hosts. The results suggest that the newly formed structure should acknowledge an establishing mechanism of attachment and psychological ownership in partnering with individual service providers in its operational management.',1,1,'pdfs/2018/11/08/10.1016j.tourman.2018.08.017.pdf',12,''),(10203,'Information Systems Research',1999,10,4,'Information Technology Assimilation in Firms: The Influence of Senior Leadership and IT Infrastructures','Curtis P. Armstrong, V. Sambamurthy','Armstrong1999','287-380','IT assimilation is regarded as an important outcome in the efforts of firms to leverage the potential of information technologies in their business activities and strategies. Despite significant investments in information technology, considerable diversity exists in how well firms have been able to assimilate IT and leverage the business value of IT. This research draws upon the emerging knowledge-based and resource-based views of the firm to examine the influence of three factors on IT assimilation: (i) quality of senior leadership, (ii) sophistication of IT infrastructures, and (iii) organizational size. Drawing upon a large-scale sample survey where responses were obtained from CIOs and senior business executives who were members of the firms\' top management teams, the study examines a variety of mostly normative prescriptions. The findings provide robust evidence about the impacts of CIOs\' business and IT knowledge on IT assimilation. Further, we find that CIOs\' membership in top management teams and their informal interactions with TMT members enhance their knowledge, particularly their business knowledge. We find that the intensity of the relationship between CIO\'s interactions with the top management team and their level of IT and business knowledge is much stronger in firms that articulate a transformational IT vision. The sophistication of IT infrastructures was also found to significantly impact IT assimilation. Surprisingly, the IT knowledge of senior business executives was not found to be a significant influence on IT assimilation. The implications of these findings for evolving a deeper understanding of the dynamics underlying IT assimilation are presented.',1,1,'pdfs/2018/12/13/Armstrong_and_Sambamurthy_1999.pdf',12,''),(10204,'The Journal of High Technology Management Research',2007,2,17,'More bang for your buck: Small firms and the importance of aligned information technology capabilities and strategic flexibility','Kevin Celuch, Gregory B. Murphy, Stephen K. Callaway','Celuch2007','187-197','Information technology (IT) has been recognized for its potential to contribute to sustained competitive advantage for firms, however, research on the relationship between information technology spending and firm performance has produced inconsistent results, leading many to note an apparent “productivity paradox.” This potential hazard is particularly acute for small businesses that do not have sufficient slack resources to absorb unproductive spending. To address this issue, we suggest that a small firm\'s ability to develop aligned information technology capabilities will affect its ability to use strategic flexibility to proactively anticipate and react to needed changes, thereby improving firm performance. Results of the study, based on a sample of 160 small firms, largely support the proposed model. The work holds important implications for future research and management related to the dynamics of how firm IT capabilities are translated into firm performance.\r\n© 2006 Elsevier Inc. All rights reserved.',1,1,'pdfs/2018/12/14/Celuch_et_al._2007.pdf',12,''),(10206,'Information Research',2007,12,3,'Information technology adoption for service innovation practices and competitive advantage: the case of financial firms','Chen J. S., Tsou H. T.','Chen2007','29','Background. The importance of information technology to current business practices has long drawn the attention of practitioners and academicians.\r\nAim. This paper aims to broaden understanding about service innovation as a critical organizational capability through which information technology adoption influences the competitive advantage of a firm. In the context of financial firms, this study examines how information technology is adopted and managed to enhance service innovation practices and whether and how service innovation practices may influence the competitive advantage of firms.\r\nMethod. A research framework and the associated hypotheses are proposed. An empirical survey was conducted and questionnaires were mailed to 558 financial firms in Taiwan.\r\nAnalysis. A total of 124 valid observations was collected and analysed using the partial least squares technique. Conclusions. The results suggest that adopting information technology has positive effects on service innovation practices, which increase the competitive advantage of firms.',1,1,'pdfs/2018/12/14/Chen_and_Tsou_2007.pdf',12,''),(10207,'Communications of the Association for Information Systems',2003,11,11,'The Impact of Information Technology Infrastructure Flexibility on Strategic Alignment and Application Implementations','Chung, Sock H.; Rainer, R.K.Jr; Lewis, Bruce R.','Chung2003','191-206','IT infrastructure flexibility is now being viewed as an organizational core competency that is necessary for organizations to survive and prosper in rapidly-changing, competitive, business environments. Using data from 200 U.S. and Canadian companies, this study examines the impact of the four components of IT infrastructure flexibility (compatibility, connectivity, modularity, and IT personnel) on strategic IT-business alignment and the extent to which various applications are implemented within an organization. The “extent” of implementation refers to the the organization’s experience with the particular application and the degree to which the application is implemented and used throughout the organization.\r\nThe findings from analysis of a structural model provide evidence that connectivity, modularity, and IT personnel (among other considerations that we discuss in the paper) make significant, positive impacts on strategic alignment and that all four components result in significant, positive impacts on the applications implementation. The study reinforces the importance of IT infrastructure flexibility to organizations as one source for sustainable competitive advantage.',1,1,'pdfs/2018/12/14/Chung_et_al._2003.pdf',12,''),(10208,'Information & Management',2009,46,2,'Exploring the perceived business value of the flexibility enabled by information technology infrastructure','Lior Fink, Seev Neumann','Fink2009','90-99','We developed a multidimensional definition of IT infrastructure (ITI) and applied it in exploring the perceived strategic payoffs of ITI-enabled flexibility. We began by developing a typology of theoretical approaches that can be used to organize the literature and then developed a multidimensional model by conceptualizing how flexibility can be enabled through technical, human, and process elements of ITI and how these are interrelated. We used a resource-based view of the firm and a dynamic capabilities perspective to account for competitive impacts of the flexibility. Finally, we hypothesized on the moderating effects of organizational size and reporting level of the top IT executive. Data collected from 293 IT managers showed that the range of managerial ITI capabilities, which were positively affected by all areas of IT personnel knowledge and skills, was responsible for the competitive impacts of the ITI- enabled flexibility. Multigroup analyses showed that large organizational size or reporting to the CEO reduced the positive effects of the range of managerial ITI capabilities on competitive impacts.',1,1,'pdfs/2018/12/14/Fink_and_Neumann_2009.pdf',12,'Path coefficients of not-supported relations are not given.'),(10209,'Journal of Medical Systems',2012,36,3,'The Adoption of Mobile Health Management Services: An Empirical Study','Ming-Chien Hung, Wen-Yuan Jen','Hung2012','1381-1388','As their populations age, many countries are facing the increasing economic pressure of providing healthcare to their people. In Taiwan, this problem is exacerbated by an increasing rate of obesity and obesity- related conditions. Encouraging the adoption of personal health management services is one way to maintain current levels of personal health and to efficiently manage the distribution of healthcare resources. This study introduces Mobile Health Management Services (MHMS) and employs the Technology Acceptance Model (TAM) to explore the intention of students in Executive Master of Business Management programs to adopt mobile health management technology. Partial least squares (PLS) was used to analyze the collected data, and the results revealed that “perceived usefulness” and “attitude” significantly affected the behavioral intention of adopting MHMS. Both “perceived ease of use” and “perceived usefulness,” significantly affected “attitude,” and “perceived ease of use” significantly affected “perceived usefulness” as well. The results also show that the determinants of intention toward MHMS differed with age; young adults had higher intention to adopt MHMS to manage their personal health.',1,1,'pdfs/2018/12/14/Hung_et_al._2012.pdf',12,''),(10210,'Journal of Strategic Information Systems',2000,9,4,'The effect of strategic alignment on the use of IS-based resources for competitive advantage','G.S Kearns, A.L. Lederer','Kearns2000','265-293','Persuasive evidence has described the strategic use of information resources in organizations. As a result, IS researchers have sought empirically to link that use to improved organizational performance. However, this alignment-performance relationship has been difficult to confirm.\r\n\r\nThe current study contributes by distinguishing the alignment of the information systems plan with the business plan (ISP–BP) and the reciprocal alignment (BP–ISP). The study used 107 matched pairs of IS executives and other senior executives. Analysis showed that for IS executives both ISP–BP and BP–ISP alignment predicted the use of IS-based resources for competitive advantage. However, for other senior executives, only ISP–BP alignment predicted it. Study results suggest both groups of subjects share an understanding of the role of ISP–BP in creating competitive advantage from their information systems investments. However, the lack of a shared understanding of BP–ISP alignment may prevent organizations from achieving that advantage.',1,1,'pdfs/2018/12/14/Kearns_and_Lederer_2000.pdf',12,''),(10211,'Decision Sciences',2003,34,1,'A Resource-Based View of Strategic IT Alignment: How Knowledge Sharing Creates Competitive Advantage','Grover S. Kearns, Albert L. Lederer','Kearns2003','1-29','A critical decision problem for top management, and the focus of this study, is whether the CEO (chief executive officer) and CIO (chief information officer) should commit their time to formal planning with the expectation of producing an information tech- nology (IT)-based competitive advantage. Using the perspective of the resource-based view, a model is presented that examines how strategic IT alignment can produce en- hanced organizational strategies that yield competitive advantage. One hundred sixty-one CIOs provided data using a postal survey. Results supported seven of the eight hypothe- ses. They showed that information intensity is an important antecedent to strategic IT alignment, that strategic IT alignment is best explained by multiple constructs which operationalize both process and content measures, and that alignment between the IT plan and the business plan is significantly related to the use of IT for competitive advan- tage. Study results raise questions about the effect of CEO participation, which appears to be the weak link in the process, and also about the perception of the CIO on the importance of CEO involvement. The paper contributes to our understanding of how knowledge sharing in the alignment process contributes to the creation of superior orga- nizational strategies, provides a framework of the alignment-performance relationship, and furnishes several new constructs.',1,1,'pdfs/2018/12/14/Kearns_and_Lederer_2003.pdf',12,''),(10212,'Information & Management',2004,41,7,'The impact of industry contextual factors on IT focus and the use of IT for competitive advantage','Grover S. Kearns, Albert L. Lederer','Kearns2004','899-919','Only limited empirical evidence has confirmed the effectiveness of strategic information systems planning (SISP) and there is no evidence that investment in mission-critical systems leads to improved performance under conditions of environmental uncertainty and information intensity. This study tests the extent to which such contextual factors impact business dependence on IT and two SISP practices: IT participation in business planning and the alignment between the IT and the business plans. It also examines the influence of IT dependence and SISP on the use of IT for competitive advantage. Using structural equation modeling on postal survey data from 161 firms, it found a positive and significant impact of the contextual factors on business dependence on IT and the two SISP practices and between these factors and the use of IT for competitive advantage. Data also revealed significant differences between industry types and environmental uncertainty but not information intensity. Implications are discussed.',1,1,'pdfs/2018/12/14/Kearns_and_Lederer_2004.pdf',12,''),(10213,'Management Decision',2009,47,3,'The influence of partner’s trust-commitment relationship on electronic commerce strategic planning','Jhih‐Ming Lai, Gwo‐Guang Lee, Wei‐Lin Hsu','Lai2009','491-507','Purpose – The purpose of this paper is to examine the influence of partnership (i.e. partner’s trust and commitment) on electronic commerce strategic planning (ECSP), and the strategic benefits of expanding partnership. Beyond this research objective, this paper attempts to draw conclusions on the benefits of seeing such trust and commitment as common sense.\r\nDesign/methodology/approach – A total of 166 Chief information officers were selected from the top 1000 largest firms in Taiwan to test the relations within the research model. Moreover, the structural equation modeling technique was used to evaluate the research model.\r\nFindings – Partner trust significantly influences electronic commerce strategic planning. The results also indicate that the success of ECSP enables firms to achieve the strategic benefits of electronic commerce.\r\nResearch limitations/implications – This study demonstrates the need to separate the partner’s trust and commitment from the environmental context when discussing certain questions related to environmental issues. Future ECSP studies could seek an enhanced understanding of the effects on investigations of other attributes of partnership.\r\nPractical implications – Top managers and information system executives who are considering the process of ECSP must know that the first step is to acquire the partner’s trust. And then, they need to make a commitment to their partners in order to gain the strategic benefits. The skills and actions to achieve these steps should become common sense for these executives.\r\nOriginality/value – This paper contributes to ECSP research by clarifying the effects of both partner trust and partner commitment on the ECSP, and provides a valuable reference for EC strategic planners, as well as researchers interested in EC strategic planning and management.\r\nKeywords Partnership, Trust, Electronic commerce, Strategic planning, Taiwan Paper type Research paper',1,1,'pdfs/2018/12/14/Lai_et_al._2009.pdf',12,''),(10214,'Industrial Management & Data Systems',2008,108,9,'Developing a socio-technical framework for business-IT alignment','Sang M. Lee, Kihyun Kim, Patrick Paulson, Hyesung Park','Lee2008','1167-1181','Purpose – The purpose of this study is to develop a framework for evaluating business-IT alignment. Specifically, the authors emphasize internal business-IT alignment between business and IS groups, which is a typical setting in recent boundary-less, networked business environments.\r\nDesign/methodology/approach – Based on the previous studies, a socio-technical approach was developed to explain how the functional integration in the business-IT alignment process could be accomplished in collaborative environments. The study investigates the relationship among social alignment, technical alignment, IS effectiveness, and business performance.\r\nFindings – The results indicated that alignment between business and IS groups increased IS effectiveness and business performance. Business-IT alignment resulting from socio-technical arrangements in firms’ infrastructure has positive impacts on business performance.\r\nResearch limitations/implications – This study is limited by control issues in terms of the impact of the confounding variables on business performance. Future studies need to validate the research model across industries. The study results imply that business-IT alignment is a multidimensional concept that includes social and technical activities explaining the way people and information technology institutionalize business value.\r\nOriginality/value – By establishing a socio-technical framework of business-IT alignment, this study proposes a conceptual framework for business-IT alignment that accounts for not only improved technical performance, but also improved human performance as well. This study emphasizes the importance of addressing internal socio-technical collaboration in modern business environments.\r\nKeywords Communication technologies, Strategic planning Paper type Research paper',1,1,'pdfs/2018/12/14/Lee_et_al._2008.pdf',12,''),(10215,'Research Journal of International Studies',2012,NULL,24,'Intermediary Effects of knowledge Management Strategy and Learning Orientation on Strategic Alignment and Firm','Ra’ed (Moh’d Taisir) Masa’deh, Rifat O. Shannak','Masa\'deh2012','112-128','Prior research has attributed the lack of direct impact of IT investment on firm performance to knowledge management (KM) strategy and learning orientation. In this paper, we formulated and empirically tested their intermediary roles on the causal link between strategic alignment types and firm performance using subjective and objective measures on growth and innovation. Based on a sample of 160 (out of 200 listed) Jordanian public shareholding companies, our findings indicated that firms that aligned IT to realize business strategy as a productivity lever and simultaneously pursued explicit KM strategy and oriented their learning and work activities towards exploitation positively predicted accounting-based performance. Whereas firms that aligned IT to realize business strategy as an innovation lever and simultaneously pursued tacit KM strategy positively predicted market-based performance.',1,1,'pdfs/2018/12/14/Masadeh_and_Shannak_2012.pdf',NULL,''),(10216,'Annual International Conference on Infocomm Technologies in Competitive Strategies',2010,1,1,'An Empirical Study of Antecedents and IT-Business Strategic Alignment in Jordanian Public Shareholding Firms: A Structural Equation Modelling Approach','Ra’ed M. Masa’deh, Rifat O. Shannak, Dmaithan A. Almajali, Zulkhairi Dahalin','Masadeh2010','1-9','Preceding research attributed the lack of direct causal impact of Information Technology (IT) on firm performance to numerous missing links including antecedents of IT-business strategic alignment (also known as strategic alignment), and intermediaries between alignment and firm performance. Furthermore, recent reviewers [44] have called for more research into the factors that affect strategic alignment, and the coupling process between alignment and performance. In this paper, we develop and empirically test specific forms of management structures and processes which are required to drive strategic alignment. Further, we propose a causal-chain model to examine the impacts of six antecedents on strategic alignment. The data, from over 180 Jordanian public shareholding firms, using structural equation modeling generally support the hypotheses. Furthermore, the study’s findings suggest that leadership, values and belief, IT managerial resources, and IT implementation successes impact significantly IT- business strategic alignment; whereas no relationships found between structure and process, and service quality on strategic alignment.',1,1,'pdfs/2018/12/14/Masadeh_et_al._2010.pdf',12,''),(10217,'IEEE Transactions on Engineering Management',2006,53,3,'Incremental and Comprehensive Strategic Information Systems Planning in an Uncertain Environment','Henry E. Newkirk, Albert L. Lederer','NewkirkandLederer2006','380-394','Strategic information systems planning (SISP) is a critical challenge for organizations. Some researchers have sug- gested that more incremental SISP in an uncertain environment produces greater planning success, while others have suggested that more comprehensive SISP does so in that environment. The purpose of this study was to test the effect of incremental versus comprehensive SISP on SISP success in environments of varying uncertainty. A questionnaire defined SISP in terms of character- istics of incremental and comprehensive planning. It measured environmental uncertainty in terms of 1) the changeability and unpredictability components of dynamism, 2) heterogeneity, and 3) the scarcity and competition components of hostility. It assessed planning success as a second-order construct composed of alignment, analysis, cooperation, and capabilities. A postal survey collected data from 161 IS executives. The constructs were extensively validated. In general, greater SISP comprehensive- ness predicted greater SISP success. Greater changeability and unpredictability, however, weakened the impact of such SISP on success. On the other hand, as the environment became more competitive, more comprehensive SISP led to greater SISP suc- cess. These findings contribute by suggesting that planners should expect comprehensive SISP to be less effective as changeability and unpredictability increase, but more effective as competition increases.',1,1,'pdfs/2018/12/14/Newkirk_and_Lederer_2006b.pdf',11,''),(10218,'European Journal of Information Systems',2008,17,3,'Rapid business and IT change: drivers for strategic information systems planning?','Henry E. Newkirk 1 Albert L. Lederer, Alice M. Johnson','Newkirk2008','1-21','Today’s organizations increasingly plan new information systems (IS) to better compete. Through such planning, they attempt to align their IS strategy and their business strategy. This study tested the impact of business and information technology (IT) change on strategic information systems planning (SISP) horizon, of horizon on the planning itself, and of the planning on the alignment of IS strategy and business strategy. A questionnaire defined business change, IT change, and alignment as multi-item scaled questions, and planning horizon as a single, nonscaled one. It defined a multi-item scaled SISP measure as both a second-order construct and as single-order constructs for its individual phases. A postal survey collected data from 161 IS executives. Constructs were extensively validated. The analysis used structural equation modeling, and surprisingly found that business change predicted longer SISP horizons, but IT change predicted neither longer nor shorter ones. Planning horizon predicted SISP itself (as a second-order construct and as all of its phases), and such planning (as a second-order construct, and as strategic awareness and strategy conception phases) predicted alignment of IS strategy and business strategy. These findings suggest that practitioners more carefully assess their own degree of caution in setting planning horizons in response to business and IT change. In fact, the findings suggest it may not be necessary for practitioners to shorten planning horizons in a rapidly changing environment.',1,1,'pdfs/2018/12/14/Newkirk_et_al._2008.pdf',11,''),(10219,'Information Systems Research',2009,20,2,'Antecedents of IS Strategic Alignment: A Nomological Network','David S. Preston, Elena Karahanna','PrestonandKarahanna2009','159–179','Alignment of information systems (IS) strategy with business strategy is a top concern of both the chief information officer (CIO) and the top management team (TMT) of organizations. Even though researchers and key decision makers in organizations recognize the importance of IS strategic alignment, they often struggle to understand how this alignment is created. In this paper, we develop a nomological network in which shared understanding between the CIO and TMT about the role of IS in the organization (which represents the social dimension of IS strategic alignment) is posited to be a proximal antecedent of the intellectual dimension of IS strategic alignment. We further posit that shared language, shared domain knowledge manifest in the CIO’s business knowledge and the TMT’s strategic IS knowledge, systems of knowing (structural and social), and CIO- TMT experiential similarity are important determinants of this shared understanding. Data were collected from 243 matched CIO-TMT pairs. Results largely support the proposed nomological network. Specifically, shared understanding between the CIO and TMT is a significant antecedent of IS strategic alignment. Furthermore, shared language, shared domain knowledge, and structural systems of knowing influence the development of shared understanding between the CIO and the TMT. Contrary to expectations and to findings of prior research, social systems of knowing, representing informal social interactions between the CIO and TMT, and experiential similarity did not have a significant effect on shared understanding.',1,1,'pdfs/2018/12/14/Preston_and_Karahanna_2009.pdf',11,''),(10220,'Asian Business & Management',2011,10,2,'The effects of organizational intangible factors on successful enterprise resource planning systems implementation and organizational performance: A China experience','Jo Rhodes, Peter Lokb , Song Yangc, YuanQiang Xia','Rhodes2011','287-317','This study determines the relative impact of intangible factors on successful enterprise resource planning system (ERPS) implementation, and the subsequent effect on organizational performance. An ERPS is business software and hardware that provides standardized procedures, integrates processes and associated work, and disseminates information throughout an organization. A total of 261 survey returns were obtained from senior executives with ERPS experience in China (PRC), supplemented by follow-up qualitative interview data from 16 senior executives. Structural equation model analysis revealed that intangible factors (such as strategic alignment and leadership commitment) and corporate culture had the greatest impact on ‘successful ERPS implementation’. Contrary to expectations, Chinese employee values/culture had no negative impact. Further- more, this study supports previous findings from ERPS implementation studies in that the evidence for the conversion of non-financial to financial outcomes remains inconclusive.',1,1,'pdfs/2018/12/14/Rhodes_et_al._2011.pdf',11,''),(10221,'Journal of Strategic Information Systems',2006,15,1,'Resource-based view and competitive strategy: An integrated model of the contribution of information technology to firm performance','Suzanne Rivarda,  Louis Raymondb , David Verreault','Rivard2006','29-50','The contribution of IT to business performance has been studied from two main perspectives: a ‘strategy as positioning perspective,’ which underlines a market power imperative, and a resource- based view perspective, which conceptualizes the enterprise as a ‘bundle of unique resources.’ The objective of the present study is to improve our understanding of the contribution of IT to firm performance in building upon the complementarity between the two perspectives. To do so, a model proposed by [Spanos, Y.E., Lioukas, S. 2001. An examination into the causal logic of rent generation: contrasting Porter’s competitive strategy framework and the resource-based perspective. Strategic Management Journal 22(10), 907–934], which comprises both a competitive strategy framework and the resource-based perspective was adapted to reflect the role played by IT. More precisely, the model encapsulates the effects of both IT support for business strategy and IT support for firm assets on firm performance. To test the model, a survey of 96 small- and medium-sized enterprises (SME) was conducted.',1,1,'pdfs/2018/12/14/Rivard_et_al._2006.pdf',11,''),(10222,'Communications of the Association for Information Systems',2010,26,4,'A Dynamic Capabilities Approach to Understanding the Impact of IT-Enabled Businesses Processes and IT-Business Alignment on the Strategic and Operational Performance of the Firm','Andrew Schwarz, Michel Kalika, Hajer Kefi, Colleen Schwarz','Schwarz2010','57-84','For the past two decades, researchers have sought to understand how IT investment leads to organizational success. However, this has proven to be an elusive goal. We posit that a new perspective is needed to better understand IT investment. We must examine how the investment is enacted and reflected within the firm. We will argue that investment is enacted within the technology resources and corresponding business processes and reflected in the IT-business alignment. Based on the literature within Dynamics Capabilities Theory and IT-Business Alignment, we will propose a theoretical model that seeks to understand the impact of IT-enabled business processes and IT-business alignment on the strategic and operational success of a firm and whether the impacts experience a lag effect. Using data from fifty-eight European firms over a two-year period, we will build a structural equation model to test our theoretical model. The results indicate that alignment is important for strategic and operational success in year 1 but not in year 2. Furthermore, of the two, alignment has a stronger impact on strategic than operational success. In contrast, business process performance has an impact on organizational performance in year 1 and year 2. For both years, the impact on operational success is stronger than the strategic one. We also notice that the impact of business process performance on operational success decreases between year 1 and year 2, whereas the impact on strategic success is stronger in year 2 than in year 1.',1,1,'pdfs/2018/12/14/Schwarz_et_al._2010.pdf',11,''),(10223,'Information Systems Research',2010,21,2,'Complementarities Between Organizational IT Architecture and Governance Structure','Amrit Tiwana, Benn Konsynski','Tiawana2010','288-304','This study addresses the theoretically neglected interplay between organizational information technology (IT) architecture and IT governance structure in shaping IT alignment. We theoretically develop the idea that IT architecture modularity helps sustain IT alignment by increasing IT agility, and that decentralization of IT governance strengthens this relationship. IT architecture therefore complements IT governance structure. Tests of the proposed mediated-moderation model using data from 223 organizations support these ideas. Implications for theory and practice are also discussed.',1,1,'pdfs/2018/12/14/Tiwana_and_Konsynski_2010.pdf',11,''),(10224,'AMCIS Proceedings',2009,30,3,'An Investigation into Post-Implementation Success of ERP: An Empirical Study of the Chinese Retail Industry','Yan Zhu, Yan Li, Weiquan Wang, Jian Chen','Zhu2009','1-11','Significant growth in the Chinese retail industry has boosted utilization of Enterprise Resource Planning (ERP) systems among Chinese retailers. However, due to the weak information infrastructure of organizations and the inherent complexity of ERP systems, many Chinese retailers have encountered difficulties in achieving the benefits at the post-implementation stage of the ERP deployment. The post-implementation success of the ERP is under researched, though. Therefore, based on the Technology-Organization-Environment (TOE) theory, we develop an integrated model of the post-implementation success of ERP, and empirically test it in the Chinese retail industry. The results show that implementation quality and organizational readiness positively affect the post-implementation success of the ERP, while external support does not exert significant impacts. The research and practical implications of the findings are discussed.',1,1,'pdfs/2018/12/14/Zhu_et_al._2009.pdf',12,''),(10225,'Omega',2001,29,2,'FIT IN STRATEGIC INFORMATION TECHNOLOGY MANAGEMENT RESEARCH: AN EMPIRICAL COMPARISON OF PERSPECTIVES','François Bergeron, Louis Raymond, Suzanne Rivard','Bergeron2001','125-142','The impacts of information technology on business performance has been a focus of research in recent years. In this regard, contingency models based on the notion of «fit » between the organization’s management of IT, its environment, strategy, and structure seem to show promise. Six perspectives are examined as they pertain to the relationships between the firm’s environmental uncertainty, its strategic orientation, its structure, its strategic management of IT, and its performance, namely moderation, mediation and matching as bivariate approaches to fit, and covariation, profile deviation and gestalts as systems approaches. These relationships are analyzed by means of an empirical study of 110 small enterprises. Results obtained from applying and comparing the six perspectives illustrate their significant differences and confirm the need for conceptual and methodological rigor when applying contingency theory in strategic information technology management research.',1,1,'pdfs/2018/12/18/Bergeron_et_al._2001.pdf',12,''),(10226,'Business Process Management Journal',2011,17,4,'Aligning IT, strategic orientation and organizational structure','Prodromos D. Chatzoglou, Anastasios D. Diamantidis, Eftichia Vraimaki, Stergios K. Vranakis','Chatzoglou2011','663-687','Purpose – The purpose of the paper is to examine and analyze the alignment between (information technology) IT, strategic orientation (SO) and organizational structure (OS) and their impact on firm performance (FP).\r\nDesign/methodology/approach – A theoretical framework is proposed regarding the constructs of IT, SO and OS. A model incorporating these three constructs is examined and their impact on FP is assessed using structural equation modeling (SEM). The sample data from 295 firms were obtained through structured questionnaires.\r\nFindings – The results of the SEM support the hypothesis that the alignment between IT, SO and OS significantly affects FP.\r\nResearch limitations/implications – Non-financial and intangible performance measurements are not included and the sample is not homogeneous.\r\nPractical implications – This study suggests that managers should choose the appropriate level and type of IT, depending on a firm’s structure and SO, in order to benefit from the advantages of IT usage and achieve higher performance levels.\r\nOriginality/value – This study presents an overview of the impact of SO, OS and IT on FP, and that shows that there is scope for further research into the inter-organizational relationships that exist between them.\r\nKeywords Strategic orientation, Organizational structures, Information technology, Firm performance, Structural equation modeling\r\nPaper type Research paper',1,1,'pdfs/2018/12/18/Chatzoglou_et_al._2011.pdf',11,'@Emerald Group Publishing Limited\r\n1463-7154\r\nDOI 10.1108/14637151111149474'),(10227,'PACIS Proceedings',2006,54,NULL,'Information Management Environment, Business Strategy, and the Effectiveness of Information Systems Strategic Planning','Dong Li, Shaobo Ji, Wei Li','Li2006','531-545','This paper discusses the effect of organization information management environment (IME) maturity and alignment between business strategy and information systems strategic planning (ISSP) on ISSP success. A research model is formulated and tested using data collected from 49 organizations in China. Data shows that that the higher the information management environment maturity, the more success ISSP and the higher the alignment between business strategy and ISSP, the more success ISSP. Practical and theoretical implications are discussed.',1,1,'pdfs/2018/12/18/Li_et_al.2006.pdf',12,''),(10228,'AMCIS Proceedings',2008,NULL,NULL,'Strategic Alignment Maturity: A Structural Equation Model Validation','Jerry Luftman, John Dorociak, Raykumar Kempaiah,','Luftman2008','1-16','Addressing the IT business alignment conundrum remains an important area to investigate. This is demonstrated by research over the past three decades that has consistently identified IT-business alignment as a pervasive and persistent problem. An even more compelling reason is empirical evidence demonstrating the relationship between IT-business alignment and firm performance. Recent research has found an association between higher levels of IT-business alignment maturity (using the lead authors’ maturity assessment) and higher levels of firm performance. These findings add credence to the importance of achieving a higher level of IT-business alignment maturity. Luftman’s Strategic Alignment Maturity (SAM) assessment combines six different organizational components (communications, value measurement, governance, partnership, technology scope, and skills) into a strategic alignment maturity score. The purpose of this paper is to summarize recent research that demonstrates the relationship of SAM and firm performance and the results of new research applying a structural equation modeling (SEM) analysis.',1,1,'pdfs/2018/12/18/Luftman_et_al._2008.pdf',12,''),(10229,'Information Systems Journal',2016,26,6,'Winner’s regret in online C2C Auctions: an automatic thinking perspective','Sang Cheol Park, Mark Keil, Gee‐Woo Bock, Jong Uk Kim','Park2016','613-640','While human beings embody a unique ability for planned behaviour, they also often act automatically. In this study, we draw on the automatic thinking perspective as a meta‐theoretic lens to explain why online auction bidders succumb to both trait impulsiveness and sunk cost, ultimately leading them to experience winner\'s regret. Based on a survey of 301 online auction participants, we demonstrate that both trait impulsiveness as an emotional trigger and sunk cost as a cognitive trigger promote winner\'s regret. By grounding our research model in the automatic thinking view, we provide an alternative meta‐theoretical lens from which to view online bidder behaviour, thus bolstering our current understanding of winner\'s regret. We also investigate the moderating effects of competition intensity on the relationships between the triggers of automatic thinking and winner\'s regret. Our results show that both trait impulsiveness and sunk cost have significant impacts on winner\'s regret. We also found that the relationship between these two triggers and winner\'s regret is moderated by competition intensity.',1,1,'pdfs/2018/12/31/Park_et_al-2016-Information_Systems_Journal.pdf',12,''),(10230,'Information Systems Journal',2016,26,2,'The influence of ethnicity on organizational commitment and merit pay of IT workers: the role of leader support','Jaime B. Windeler, Cynthia K. Riemenschneider','Windeler2016','157-190','Projections of looming shortages in the supply of skilled IT workers, along with high employee replacement costs, make employee attraction, retention and support a pressing concern for organizations. One potential remedy for these shortages is to focus more attention on historically underrepresented groups. We explore ways organizations can support ethnic minority IT professionals to enhance their career success. Integrating affective, cognitive and social perspectives through affective events theory and social exchange theory, our objective is to explore the implications of ethnic minority status for the relationship between leader support (i.e., mentoring and leader–member exchange (LMX)) and subjective and objective indicators of career success (i.e., organizational commitment and merit pay) among IT workers. To test the model, we conducted a field study of 289 IT workers in a Fortune 500 company. Our results showed that LMX influenced organizational commitment for ethnic minorities, while career mentoring and LMX influenced organizational commitment for majorities. Psychosocial mentoring influenced merit pay for ethnic minorities, while neither LMX nor mentoring influenced merit pay for majorities. Our study contributes to the literature on IT personnel issues by exploring how and why these leader support mechanisms enhance organizational commitment and merit pay for IT workers. Moreover, we demonstrate that ethnicity is an important consideration for researchers studying organizational commitment, merit pay, mentoring and LMX. Our findings suggest that managers can boost organizational commitment among IT workers by focusing on LMX and career mentoring. Moreover, they may want to place particular emphasis on psychosocial mentoring and interventions to enhance LMX for their ethnic minority IT workers.',1,1,'pdfs/2018/12/31/Windeler_et_al-2016-Information_Systems_Journal.pdf',12,''),(10231,'Information Systems Journal',2016,26,6,'Internet aggression in online communities: a contemporary deterrence perspective','Bo Xu, Zhengchuan Xu, Dahui Li','Xu2016','641-667','Internet users\' activities are critical to the development and success of Web 2.0 systems, such as online communities. Within the community\'s participation, knowledge sharing, and communications, users may conduct aggressive behaviors that would have a negative impact on that online community. This study investigates factors that affect Chinese users\' aggression intention in online communities. Research findings show that online aggression can be inhibited by internal deterrents of face saving and moral beliefs, which may be enhanced through implementation of consequences from an effective community policy and peer pressure among community members. Differences in the effects of the deterrence measures exist between younger and older users. This paper contributes theoretically and empirically to Web 2.0 research and has practical implications for virtual community management.',1,1,'pdfs/2018/12/31/Xu_et_al-2016-Information_Systems_Journal.pdf',12,''),(10232,'Information Systems Journal',2015,25,6,'Blissfully ignorant: the effects of general privacy concerns, general institutional trust, and affect in the privacy calculus','Flavius Kehr, Tobias Kowatsch, Daniel Wentzel, Elgar Fleisch','Kehr2015','607-635','Existing research on information privacy has mostly relied on the privacy calculus model, which views privacy‐related decision‐making as a rational process where individuals weigh the anticipated risks of disclosing personal data against the potential benefits. In this research, we develop an extension to the privacy calculus model, arguing that the situation‐specific assessment of risks and benefits is bounded by (1) pre‐existing attitudes or dispositions, such as general privacy concerns or general institutional trust, and (2) limited cognitive resources and heuristic thinking. An experimental study, employing two samples from the USA and Switzerland, examined consumer responses to a new smartphone application that collects driving behavior data and provided converging support for these predictions. Specifically, the results revealed that a situation‐specific assessment of risks and benefits fully mediates the effect of dispositional factors on information disclosure. In addition, the results showed that privacy assessment is influenced by momentary affective states, indicating that consumers underestimate the risks of information disclosure when confronted with a user interface that elicits positive affect.',1,1,'pdfs/2018/12/31/_Kehr_et_al-2015-Information_Systems_Journal.pdf',12,''),(10233,'Information Systems Journal',2015,25,6,'The role of mobile-computing self-efficacy in consumer information disclosure','Mark J. Keith, Jeffry S. Babb, Paul Benjamin Lowry, Christopher P. Furner, Amjad Abdullat','Keith2015','637-667','Smartphones are increasingly penetrating business and consumer markets, and mobile applications (apps) have engendered a large and innovative market. Whereas apps are useful, they also present new forms of privacy risk associated with users\' personal and location data. However, these dangers do not appear to increase the perceived risk or reduce the trust consumers demonstrate when using apps. Many information technology (IT) trust indicators are well documented such as the quality of the IT, trust assurances, brand recognition and social influences. However, these traditional indicators appear to have a lesser impact on the adoption of mobile commerce via apps because of the nature of mobile‐app adoption and subsequent information disclosure. As a result, we draw from social cognitive theory and its construct of self‐efficacy in particular to explain perceived mobile‐app risk and provider trust. Through two controlled experiments, we demonstrate the strong direct effect of mobile‐computing self‐efficacy on users\' initial trust in location‐based app vendors as well as their perceived risk of disclosing information – regardless of the actual trustworthiness of the app vendor. The results imply that being skilled in the latest smartphones and apps can cause users to place greater trust in app providers and perceive less risk in the app itself, even when the intentions of the app providers cannot be verified.',1,1,'pdfs/2018/12/31/_Keith_et_al-2015-Information_Systems_Journal.pdf',12,''),(10234,'Information Systems Journal',2015,25,3,'Leveraging fairness and reactance theories to deter reactive computer abuse following enhanced organisational information security policies: an empirical study of the influence of counterfactual reaso','Paul Benjamin Lowry, Clay Posey, Rebecca (Becky) J. Bennett, Tom L. Roberts','Lowry2015','193-273','Research shows that organisational efforts to protect their information assets from employee security threats do not always reach their full potential and may actually encourage the behaviours they attempt to thwart, such as reactive computer abuse (CA). To better understand this dilemma, we use fairness theory (FT) and reactance theory (RT) to explain why employees may blame organisations for and retaliate against enhanced information security policies (ISPs). We tested our model with 553 working professionals and found support for most of it. Our results show that organisational trust can decrease reactive CA. FT suggests that explanation adequacy (EA) is an important factor that builds trust after an event. Our results also suggest that trust both fully mediates the relationship between EA and CA and partially mediates the relationship between perceived freedom restrictions related to enhanced ISPs and reactive CA. EA also had a strong negative relationship with freedom restrictions. Moreover, organisational security education, training and awareness (SETA) initiatives decreased the perceptions of external control and freedom restrictions and increased EA, and advance notification of changes increased EA. We also included 14 control variables and rival explanations to determine with more confidence what drove reactive CA in our context. Notably, the deterrence theory (DT)‐based constructs of sanction severity, certainty and celerity had no significant influence on reactive CA. We provide support for the importance of respectful communication efforts and SETA programmes, coupled with maximising employee rights and promoting trust and fairness to decrease reactive CA. These efforts can protect organisations from falling victim to their own organisational security efforts.',1,1,'pdfs/2018/12/31/_Lowry_et_al-2015-Information_Systems_Journal.pdf',12,''),(10235,'Information Systems Journal',2015,25,3,'The effects of technostress and switching stress on discontinued use of social networking services: a study of Facebook use','Christian Maier, Sven Laumer, Christoph Weinert, Tim Weitzel','Maier2015','275-308','Although much research has been performed on the adoption and usage phases of the information systems life cycle, the final phase, termination, has received little attention. This paper focuses on the development of discontinuous usage intentions, i.e. the behavioural intention in the termination phase, in the context of social networking services (SNSs), where it plays an especially crucial role. We argue that users stressed by using SNSs try to avoid the stress and develop discontinuous usage intentions, which we identify as a behavioural response to SNS‐stress creators and SNS‐exhaustion. Furthermore, as discontinuing the use of an SNS also takes effort and has costs, we theorize that switching‐stress creators and switching‐exhaustion reduce discontinuous usage intentions. We tested and validated these effects empirically in an experimental setting monitoring individuals who stopped using Facebook for a certain period and switched to alternatives. Our results show that SNS‐stress creators and SNS‐exhaustion cause discontinuous usage intentions, and switching‐stress creators and switching‐exhaustion reduce these intentions.',1,1,'pdfs/2018/12/31/_Maier_et_al-2015-Information_Systems_Journal.pdf',12,''),(10237,'Information Systems Journal',2015,25,4,'Technostress creators and job outcomes: theorising the moderating influence of personality traits','Shirish C. Srivastava, Shalini Chandra, Anuragini Shirish','Srivastava2015','355-401','Although prior research has examined the influence of technostress creators on job outcomes, insights into the influence of personality traits on the perceptions of technostress creators and their consequent impacts on job outcomes are rather limited. Such insights would enable a deeper understanding about the effects of individual differences on salient job‐related outcomes. In this research, by leveraging the distinctions in personality traits offered by the big five personality traits in the five‐factor model and grounding the research in the transactional model of stress and coping, we theorise the moderating influence of personality traits on the relationships between technostress creators and job outcomes, namely job burnout and job engagement. Specifically, the study theorises the mechanisms through which each of the specific personality traits openness‐to‐experience, neuroticism, agreeableness, conscientiousness and extraversion interacts with technostress creators to differently influence job burnout and job engagement. We test the proposed model in a field study based on a survey of senior organisational managers who regularly use information and communication technologies for executing professional tasks. Although technostress creators are generally associated with negative job outcomes, our results also show that for individuals with certain personality traits, technostress creators may result in positive job outcomes. The study thus contributes to the technostress literature, specifically by incorporating the salient role of individual differences. The study also provides insights for managers who should pay special attention to allocating specific job roles to employees with particular personality traits in order to optimise job‐related outcomes.',1,1,'pdfs/2018/12/31/_Srivastava_et_al-2015-Information_Systems_Journal.pdf',12,''),(10238,'Information Systems Journal',2015,25,2,'Technostress: negative effect on performance and possible mitigations','Monideepa Tarafdar, Ellen Bolman. Pullins, T. S. Ragu‐Nathan','Tarafdar2015','103-132','We investigate the effect of conditions that create technostress, on technology‐enabled innovation, technology‐enabled performance and overall performance. We further look at the role of technology self‐efficacy, organizational mechanisms that inhibit technostress and technology competence as possible mitigations to the effects of technostress creators. Our findings show a negative association between technostress creators and performance. We find that, while traditional effort‐based mechanisms such as building technology competence reduce the impact of technostress creators on technology‐enabled innovation and performance, more empowering mechanisms such as developing technology self‐efficacy and information systems (IS) literacy enhancement and involvement in IS initiatives are required to counter the decrease in overall performance because of technostress creators. Noting that the professional sales context offers increasingly high expectations for technology‐enabled performance in an inherently interpersonal‐oriented and relationship‐oriented environment with regard to overall performance, and high failure rates for IS acceptance/use, the study uses survey data collected from 237 institutional sales professionals.',1,1,'pdfs/2018/12/31/_Tarafdar_et_al-2015-Information_Systems_Journal.pdf',12,''),(10239,'Information Systems Journal',2014,24,4,'The push, pull and mooring effects in virtual migration for social networking sites','I‐Cheng Chang, Chuang‐Chun Liu, Kuanchin Chen','Chang2014','323-346','Social networking sites (SNSs) have become increasingly common in recent years, and their use has become integrated into the daily lives of millions of people across the world. Attracting new users and retaining existing ones are critical to the success of SNS providers. This study applies the push‐pull‐mooring model of the migration theory to improve our understanding of factors that influence the switching behavior of SNS users. Following the migration theory, this study empirically examines the three categories of antecedents for SNS switching intention: push (i.e., dissatisfaction and regret), pull (i.e., alternative attractiveness), and mooring (i.e., switching costs) factors. The results show that the three categories of factors had varying degrees of effects on switching intention. Additionally, the strong moderation effects of both pull and mooring factors help answer the question why switching does not necessarily occur when push factors are in effect. Managerial implications are provided.',1,1,'pdfs/2018/12/31/_Chang_et_al-2014-Information_Systems_Journal.pdf',12,''),(10240,'Information Systems Journal',2014,21,1,'Understanding customers’ repeat purchase intentions in B2C e-commerce: the roles of utilitarian value, hedonic value and perceived risk','Chao‐Min Chiu, Eric T. G. Wang, Yu‐Hui Fang, Hsin‐Yi Huang','Chiu2014','85-114','Customer loyalty or repeat purchasing is critical for the survival and success of any store. By focusing on online stores, this study investigates the repeat purchase intention of experienced online buyers based on means‐end chain theory and prospect theory. In the research model, both utilitarian value and hedonic value are hypothesised to affect repeat purchase intention positively. Perceived risk is hypothesised to affect repeat purchase intention negatively and moderate the effects of utilitarian and hedonic values on repeat purchase intention. Utilitarian value is proposed as a formative second‐order construct formed by product offerings, product information, monetary savings and convenience. Hedonic value is also proposed as a formative second‐order construct formed by the six hedonic benefits that have been identified in prior research. Data collected from 782 Yahoo!Kimo customers provide strong support for the research model. The results indicate that both the utilitarian value and hedonic value are positively associated with buyers\' repeat purchase intention. A higher level of perceived risk reduces the effect of utilitarian value and increases the effect of hedonic value on repeat purchase intention. Implications for theory and practice and suggestions for future research are provided.',1,1,'pdfs/2018/12/31/_Chiu_et_al-2014-Information_Systems_Journal.pdf',12,''),(10241,'Information Systems Journal',2014,24,1,'Security services as coping mechanisms: an investigation into user intention to adopt an email authentication service','Tejaswini Herath, Rui Chen, Jingguo Wang, Ketan Banjara, Jeff Wilbur, H. Raghav Rao','Herath2014','61-84','Email plays an important role in the digital economy but is threatened by increasingly sophisticated cybercrimes. A number of security services have been developed, including an email authentication service designed to cope with email threats. It remains unknown how users perceive and evaluate these security services and consequently form their adoption intention. Drawing on the Technology Acceptance Model and Technology Threat Avoidance Theory, this paper investigates the factors that affect user intention to adopt an email authentication service. Our results show that user intention to adopt an email security service is contingent upon users\' perception of risk and evaluation of both internal and external coping strategies. This study contributes to research in security service adoption, service success and design, and information security behaviour.',1,1,'pdfs/2018/12/31/_Herath_et_al-2014-Information_Systems_Journal.pdf',12,''),(10242,'Information Systems Journal',2012,24,2,'Examining interpersonal trust as a facilitator and uncertainty as an inhibitor of intra-organisational knowledge sharing','Meng-Hsiang Hsu, Chun-Ming Chang','Hsu2012','119-142','This study developed a theoretical model to explore the antecedents of interpersonal trust and the impact of interpersonal trust and uncertainty on intra- organisational knowledge sharing in highly information-technology-mediated work environments. The proposed model was tested empirically using survey data collected from five telecommunication companies. The findings reveal that inter- personal trust has a positive effect on knowledge sharing, while uncertainty has a negative effect upon knowledge sharing. The results also show that social inter- action ties and shared knowledge-sharing vision are the antecedent factors of interpersonal trust, and that uncertainty regarding knowledge sharing is increased by seeker absorptive capability concerns, reciprocity concerns and fear of losing knowledge power. Some important implications for theory and practice as well as directions for future study are discussed.',1,1,'pdfs/2018/12/31/_Hsu_et_al-2014-Information_Systems_Journal.pdf',12,''),(10243,'Information Systems Journal',2014,24,6,'Exploring the effects of organizational justice, personal ethics and sanction on internet use policy compliance','Han Li, Rathindra Sarathy, Jie Zhang, Xin Luo','Li2014','479-502','Internet security risks, the leading security threats confronting today\'s organizations, often result from employees\' non‐compliance with the internet use policy (IUP). Extant studies on compliance with security policies have largely ignored the impact of intrinsic motivation on employees\' compliance intention. This paper proposes a theoretical model that integrates an intrinsic self‐regulatory approach with an extrinsic sanction‐based command‐and‐control approach to examine employees\' IUP compliance intention. The self‐regulatory approach centers on the effect of organizational justice and personal ethical objections against internet abuses. The results of this study suggest that the self‐regulatory approach is more effective than the sanction‐based command‐and‐control approach. Based on the self‐regulatory approach, organizational justice not only influences IUP compliance intention directly but also indirectly through fostering ethical objections against internet abuses. This research provides empirical evidence of two additional effective levers for enhancing security policy compliance: organizational justice and personal ethics.',1,1,'pdfs/2018/12/31/_Li_et_al-2014-Information_Systems_Journal.pdf',12,''),(10244,'Information Systems Journal',2014,24,1,'Autonomy and procedural justice in strategic systems planning','Dinesh A. Mirchandani, Albert L. Lederer','Mirchandani2014','29-59','Job characteristics and procedural justice theories offer an avenue through which to better understand the effectiveness of the strategic planning of decision support and other information systems in the subsidiaries of multinational firms. The first theory suggests that greater autonomy leads to greater perceptions of fair treatment, and the second suggests that perceptions of fair treatment lead to greater commitment and performance. A postal survey of 130 chief information officers of the US subsidiaries of multinational firms collected data to test hypotheses based on the theory. Data analysis using partial least squares tested a high-level model and a decomposed model. The high-level model revealed that a second order strategic systems planning (SSP) autonomy construct predicted the perceptions of procedural justice, procedural justice predicted a second order SSP construct, and the SSP construct predicted SSP effectiveness. The decomposed model showed that autonomy in the especially creative strategy conception phase of planning predicted procedural justice. Procedural justice predicted all of the phases of SSP, while the strategy selection phase alone led to planning effectiveness. These findings underscore the impact of the autonomy to be creative and of the sense of fair treatment, both within the context of limited autonomy for the choice of the strategy. They highlight the impact of the choice of the strategy in contrast to other planning phases, and perhaps most importantly, they argue for local control of the planning process.',1,1,'pdfs/2018/12/31/_Mirchandani_et_al-2014-Information_Systems_Journal.pdf',12,''),(10245,'Information Systems Journal',2014,24,3,'Understanding e-Government portal use in rural India: role of demographic and personality characteristics','Viswanath Venkatesh, Tracy Ann Sykes, Srinivasan Venkatraman','Venkatesh2014','249-269','Electronic government (e‐Government) is one of the most important ways to bridge the digital divide in developing countries. We develop a model of e‐Government portal use. We use various individual characteristics, namely demographics and personality, as predictors of e‐Government portal use. Specifically, our predictors were (1) gender, age, income and education; (2) the Big Five personality characteristics, i.e. extraversion, neuroticism, conscientiousness, agreeableness and openness to experience; and (3) personal innovativeness with information technology. We conducted a field study in a village in India. We collected data from over 300 heads of household. We found support for our model, with most variables being significant and explaining 40% of the variance in e‐Government portal use.',1,1,'pdfs/2018/12/31/_Venkatesh_et_al-2014-Information_Systems_Journal.pdf',12,''),(10246,'Information Systems Journal',2013,23,1,'Predicting users’ return to virtual worlds: a social perspective','Lakshmi Goel, Norman A. Johnson, Iris A. Junglas, Blake Ives','Goel2013','35-63','Virtual worlds or three-dimensional computer-based simulated environments have received considerable attention as platforms for entertainment, education and commerce. In contrast to a web site, for example, where a user interacts with a two-dimensional site, virtual worlds provide a platform in which users can interact with other individuals, sometimes including strangers, within three-dimensional environments. Virtual worlds afford a form of ‘socialness’ unlike many other technologies, often motivating a user – by virtue of these social experiences – to return. Drawing on the Spatial Model of Interaction and Awareness-Attention Theory, we demonstrate that besides social aspects, which include social awareness and social perception, flow experience, which is the mental state of being fully absorbed and somewhat lost in time, is an essential ingredient in an individual’s decision to return to a virtual world. We also demonstrate how characteristics of the technology are linked to the social aspects experienced in virtual worlds. A laboratory study conducted in a virtual world, Second Life, supports our assertions and identifies state predictors of flow that influence individuals’ intentions to return to the virtual world environment.',1,1,'pdfs/2018/12/31/_Goel_et_al-2013-Information_Systems_Journal.pdf',12,''),(10247,'Information Systems Journal',2013,23,3,'How does organisational absorptive capacity matter in the assimilation of enterprise information systems?','Nilesh Saraf, Huigang Liang, Yajiong Xue, Qing Hu','Saraf2013','245-267','Extant literature offers two mostly distinct perspectives on enterprise systems assimilation – driven either by internal expertise and learning capability or by external institutional pressures. This study combines the two perspectives and subscribes to the view that organisations’ learning capability moderates their acquiescence to institutional pressures. The study then anchors organisational learning capability to the concept of absorptive capacity and proposes that its two dimensions – potential absorptive capacity (PACAP) and realised absorptive capacity (RACAP) – affect enterprise systems assimilation through different pathways. Our survey‐based empirical study of Enterprise Resource Planning (ERP) systems in the post‐implementation stage reveals that while both PACAP and RACAP have a positive direct impact on assimilation, PACAP positively moderates the impact of mimetic (institutional) pressures, but not normative (institutional) pressures, on assimilation; whereas RACAP positively moderates the impact of normative pressures, but not mimetic pressures, on assimilation. Thus, our theoretical contribution lies in understanding the distinct ways in which PACAP and RACAP moderate the influence of external institutional pressures on enterprise systems assimilation.',1,1,'pdfs/2018/12/31/_Saraf_et_al-2013-Information_Systems_Journal.pdf',12,''),(10248,'Information Systems Journal',2013,23,5,'Drivers and export performance impacts of IT capability in ‘born-global’ firms: a cross-national study','Man Zhang, Saonee Sarker, Suprateek Sarker','Zhang2013','419–443','Past research focusing on large firms has argued that information\r\ntechnology (IT) capability enhances firm performance. However, these studies\r\nhave seldom explored why firms develop IT capability, and have also left a void the\r\nunderstanding of the role of IT capability in Small- and medium-sized enterprises\r\n(SMEs). This study attempts to fill that void by examining the effect of relevant\r\nenvironmental and firm-level factors on IT capability, and the effect of IT capability\r\non the export performance of Chinese and US born-global firms, a special breed\r\nof export-focused SMEs. Results indicate that environmental factors such as\r\ninformation intensity, and firm-level factors such as international entrepreneurial\r\norientation, prompt born-global firms to develop IT capability. Further, our results\r\nalso strongly emphasise the positive role that IT capability plays on the performance of born-global firms. Finally, a comparative analysis of the Chinese and US\r\nborn-global firms revealed a lack of a cross-cultural difference in the factors\r\nleading these firms to develop IT capability, therefore supporting the ‘convergence’\r\nperspective in cross-cultural research',1,1,'pdfs/2018/12/31/_Zhang_et_al-2013-Information_Systems_Journal.pdf',12,''),(10249,'Information Systems Journal',2012,22,2,'Enterprise architecture, IT effectiveness and the mediating role of IT alignment in US hospitals','Randy V. Bradley,Renée M. E. Pratt, Terry Anthony Byrd, Christina N. Outlay§ & Donald E. Wynn, Jr.','Bradley2012','97-127','Despite the possible benefits of implementing healthcare information technologies, successful implementation of effective healthcare information technology is constrained by cultural and regulatory concerns and technical obstacles encountered when establishing or upgrading an organisation’s enterprise infrastructure. In this paper, we advance Ross’ four-stage model of enterprise architecture maturity as a valuable IT resource for helping healthcare organisations\r\nsustain a competitive advantage. We use partial least squares (PLS) structural equation modelling to analyse survey data from 164 US hospitals at different stages of EA maturity. Our results provide evidence that enterprise architecture maturity directly influences the effectiveness of hospitals’ IT resources for achieving strategic goals. Further, enterprise architecture maturity indirectly influences\r\nthe effectiveness of IT resources when IT alignment is incorporated as a mediating variable. We discuss the implications of our findings for research and practice and suggest opportunities for future research.',1,1,'pdfs/2018/12/31/_Bradley_et_al-2012-Information_Systems_Journal.pdf',NULL,''),(10250,'Information Systems Journal',2012,22,2,'Human-knowledge resources and interorganisational systems','Mohammed Ibrahim, Pieter M. Ribbers, Bert Bettonvil','Ibrahim2012','129-149','This paper analyses how human-knowledge resources affect interorganisational systems (IOS) capabilities and subsequently attainment of operational and strategic benefits. A conceptual model is constructed combining the transaction cost economics (TCE) view, resource-based view (RBV) and insights from IOS literature. The model is tested through a triangulation approach combining two qualitative case studies and a quantitative field study within the logistics sector. This sector is chosen due to its need for high reliance on information technology. The findings indicate that human knowledge positively influences IOS capabilities related to cross-organisational business processes and transfer of knowledge. Findings also show that strategic benefits are the consequence of\r\nknowledge transfer, when the transfer supports business processes resulting in operational benefits. The main theoretical contribution of this paper is that it combines a TCE view and RBV to analyse the effect of relationship-specificity of human-based knowledge resources in IOS.',1,1,'pdfs/2018/12/31/_Ibrahim_et_al-2012-Information_Systems_Journal.pdf',NULL,''),(10251,'Information Systems Journal',2012,22,3,'Understanding the role of behavioural integration in ISD teams: an extension of transactive memory systems concept','Tung‐Ching Lin, Jack Shih‐Chieh Hsu, Kuang‐Ting Cheng, Sheng Wu','Lin2012','211-234','The transactive memory system (TMS) has been considered as one critical element for effective teamwork. However, viewing TMS as a second‐order construct that mixes cognitive (specialty and credibility) and behavioural (coordination) components leads to confusion and increases the difficulty in interpreting study results. This study follows the concept proposed by one recent study and attempts to distinguish between behavioural and cognitive components. Furthermore, drawing on the need for diverse members to be integrated behaviourally, we also attempt to extend the TMS research stream by proposing a more comprehensive behavioural component of TMS. We argue that to obtain better teamwork outcomes, information system development (ISD) team members need to integrate the expertise possessed by each individual, make decisions jointly and interlink all individual actions. In light of this, our study aims to replace coordination with team behavioural integration, a more comprehensive behavioural consequence of cognition and explore the critical role of behavioural integration in ISD teams by understanding its impact on ISD teamwork project team performance. The study result, based on data collected from 205 information system project managers, supports our hypotheses that expertise specialty, credibility and their interaction positively affect team behavioural integration. This, in turn, leads to enhanced project team performance.',1,0,'pdfs/2018/12/31/_Lin_et_al-2012-Information_Systems_Journal.pdf',12,''),(10252,'Information Systems Journal',2011,21,1,'Internet computing as a disruptive information technology innovation: the role of strong order effects','Jessica L. Carlo, Kalle Lyytinen, Gregory M. Rose','Carlo2011','91-122','A cross‐sector survey study was conducted between 2004 and 2005 among 121 software firms that adopted internet computing for the presence of strong order effects, which explain how, why and in which order radical innovations in information system (IS) are adopted. The following strong order effects were detected: (1) the amount of base innovations positively and directly influenced the amount of service innovation and the amount of process innovation, while the amount of service innovation partially mediates the impact of base innovation on process innovation; (2) the radicalness of base innovations directly and positively influences the radicalness of service innovation, while the impact of the radicalness of the base innovation on the radicalness of process innovations is fully mediated by the radicalness of service innovation; (3) the predominant sequence of initial adoption of radical information technology innovations is first in base innovations, followed by service innovations and finally by process innovations. Our study helps to better understand how and why radical innovations are adopted in ensembles by software firms. In consequence, software organizations should orchestrate flexible innovation strategies that recognize that radical innovations are interconnected and heterogeneous.',1,1,'pdfs/2019/01/04/_Carlo_et_al-2011-Information_Systems_Journal.pdf',12,''),(10254,'Information Systems Journal',2011,21,2,'The factors that affect the performance of open source software development – the perspective of social capital and expertise integration','Shih-Wei Chou, Mong-Young He','Chou2011','195-219','Abstract Drawing on social capital theory, we develop a theoretical model aiming to explore how open source software (OSS) project effectiveness (in terms of team size, team effort and team\'s level of completion) is affected by expertise integration. This in turn is influenced by three types of social capital – relational capital, cognitive capital and structural capital. In addition, this study also examines two moderating effects – the impact of technical complexity on the relationship between cognitive capital and expertise integration, and of task interdependence on the relationship between expertise integration and task completion. Through a field survey of 160 OSS members from five Taiwanese communities, there is support for some of the proposed hypotheses. Both reciprocity and centrality affect expertise integration as expected, but the influence of commitment and cognitive capital (including expertise and tenure) on expertise integration is not significant. Finally, expertise integration affects both team size and team effort, which in turn jointly influence task completion. This research contributes to advancing theoretical understanding of the effectiveness of free OSS development as well as providing OSS practitioners with insight into how to leverage social capital for improving the performance of OSS development.',1,1,'pdfs/2019/01/04/_Chou_et_al-2011-Information_Systems_Journal.pdf',12,''),(10255,'Information Systems Journal',2011,21,1,'A preliminary study of ecommerce adoption in developing countries','Pratim Datta','Datta2010','3-32','What factors underlie the adoption dynamics of ecommerce technologies among users in developing countries? Even though the internet promised to be the great equalizer, the nuanced variety of conditions and contingencies that shape user adoption of ecommerce technologies has received little scrutiny. Building on previous research on technology adoption, the paper proposes a global information technology (IT) adoption model. The model includes antecedents of performance expectancy, social influence, and technology opportunism and investigates the crucial influence of facilitating conditions. The proposed model is tested using data from 172 technology users from 37 countries, collected over a 1‐year period. The findings suggest that in developing countries, facilitating conditions play a critical moderating role in understanding actual ecommerce adoption, especially when in tandem with technological opportunism. Altogether, the paper offers a preliminary scrutiny of the mechanics of ecommerce adoption in developing countries.',1,1,'pdfs/2019/01/04/_Datta-2011-Information_Systems_Journal.pdf',12,''),(10256,'Information Systems Journal',2011,21,6,'The impact of trust, guanxi orientation and face on the intention of Chinese employees and managers to engage in peer-to-peer tacit and explicit knowledge sharing','Qian Huang, Robert M. Davison, Jibao Gu','Huang2011','557-577','Knowledge sharing is recognised as one of the most critical components of knowledge management. Successful and efficient knowledge sharing could directly facilitate knowledge creation and so help a firm to maintain its competitive advantage. Consequently, identifying which factors could encourage or inhibit people to share knowledge is potentially of great value. In this study, we explore the impact of selected socio-cultural factors, viz. trust, guanxi orientation and face, on the intention to share explicit and tacit knowledge in Chinese firms. Two hundred and four employees from Chinese organisations were surveyed on their knowledge-sharing practices. Our findings indicate that while cognition-based trust has no significant effect on the intention to share either tacit or explicit knowledge, affect-based trust has a significant effect on both. Meanwhile, face-gaining behaviours have a positive effect, while face-saving behaviours have a negative effect on the intention to share knowledge. Finally, guanxi orientation also has a strong impact on knowledge sharing. The implications of these findings for organisations and their knowledge management initiatives are discussed.',1,1,'pdfs/2019/01/04/_Huang_et_al-2011-Information_Systems_Journal.pdf',12,''),(10257,'Information Systems Journal',2011,21,6,'Extending the two-stage information systems continuance model: incorporating UTAUT predictors and the role of context','Viswanath Venkatesh, James Y. L. Thong, Frank K. Y. Chan, Paul Jen‐Hwa Hu, Susan A. Brown','Venkatesh2011','527-555','This study presents two extensions to the two‐stage expectation‐confirmation theory of information systems (IS) continuance. First, we expand the belief set from perceived usefulness in the original IS continuance model to include three additional predictors identified in the unified theory of acceptance and use of technology, namely effort expectancy, social influence and facilitating conditions. Second, we ground the IS continuance model in the context of transactional systems that involve transmission of personal and sensitive information and include trust as a key contextual belief in the model. To test the expanded IS continuance model, we conducted a longitudinal field study of 3159 Hong Kong citizens across two electronic government (e‐government) technologies that enable citizens\' access to government services. In general, the results support the expanded model that provides a rich understanding of the changes in the pre‐usage beliefs and attitudes through the emergent constructs of disconfirmation and satisfaction, ultimately influencing IS continuance intention. Finally, we discuss the theoretical and practical implications of the expanded model.',1,1,'pdfs/2019/01/04/_Venkatesh_et_al-2011-Information_Systems_Journal.pdf',12,''),(10258,'Information Systems Journal',2011,21,4,'Client–vendor knowledge transfer in IS offshore outsourcing: insights from a survey of Indian software engineers','Christopher Williams','Info Systems J (2011) 21, 335–356','335–356','We use knowledge-based theory to develop and test a model of client–vendor knowledge transfer at the level of the individual offshore informa- tion systems engineer. We define knowledge transfer in this context in terms of mechanisms by which an offshore engineer employed by a vendor can (a) gain understanding of their onshore client; and (b) utilize their knowledge for the benefit of the client. Over large geographic, cultural and institutional distances, effective knowledge transfer is difficult to achieve, although it is central to the success of many offshore outsourcing contracts. Our empirical test consists of a survey of vendor software engineers physically located in India but working on development projects for clients in Europe and the United States. The findings support predictions regarding engineer exposure to explicit and tacit knowledge: We find client–vendor knowledge transfer to the offshore vendor engineer to be positively associated with formal training and client embedment. We also test whether an offshore vendor engineer’s inappropriate reliance on informal dis- cussions in the offshore location hinders effective client–vendor knowledge transfer. Our result for this is mixed. Finally, we show differences between off- shore engineers who have had previous onshore experience and those who have not. Client embedment is a potent driver of knowledge transfer when the offshore engineer has had previous onshore placement, while it acts to reduce inappropriate reliance on informal discussions for those that have not had an onshore placement.',1,1,'pdfs/2019/01/04/_Williams-2011-Information_Systems_Journal.pdf',6,''),(10259,'Information Systems Journal',2010,20,2,'Extending technology usage models to interactive hedonic technologies: a theoretical model and empirical test','Chieh-Peng Lin, Anol Bhattacherjee','Info Systems J (2010) 20, 163–181','163–181','Muchofourpriorknowledgeofinformationsystems(IS)usageisbased on utilitarian systems such as personal productivity software and organizational applications. However, new generations of systems, such as online video games (OVGs), have since emerged that aim at enhancing users’ hedonic outcomes like entertainment rather than utilitarian outcomes such as productivity. Prior models of utilitarian system usage provide a limited understanding of one’s usage of hedonic systems, given the motivational differences between using these two types of systems. Theoretical modifications instead are required to extend the current models to hedonic systems. Expanding the research on attitude theories, we propose an initial model for usage of interactive hedonic systems, replacing perceived usefulness and perceived ease of use with perceived enjoyment and social image as the core cognitive drivers of usage, and further linking these beliefs to different technological attributes. The initial model is empirically validated using a survey of OVG usage among 485 student subjects. For IS usage research, this paper proposes and validates one of the earliest usage models of hedonic systems. For practitioners, this study provides some guidelines for manufacturers of hedonic systems on how to derive the most return on their system development efforts.isj',1,1,'pdfs/2019/01/04/_Lin_et_al-2010-Information_Systems_Journal.pdf',6,''),(10260,'Information Systems Journal',2010,20,2,'Exploring factors affecting Chinese consumers’ usage of short message service for personal communication','Yaobin Lu, Zhaohua Deng, Bin Wang','Info Systems J (2010) 20, 183–208','183–208','Short message service (SMS) is very popular in China. While many reports indicate that the SMS market has great potential, little is known about why people adopt SMS. This study uses the technology acceptance model and network externalities to examine the factors influencing the adoption of SMS for personal communication in China. Using data collected from 262 mobile phone users, we find that perceived usefulness, perceived enjoyment and perceived service cost affect SMS use. Perceived network externalities also contribute to higher perceived usefulness and perceived ease of use and affect SMS adoption. The results provide insight to SMS marketing strategies.isj_312 183..208',1,1,'pdfs/2019/01/04/_Lu_et_al-2010-Information_Systems_Journal.pdf',6,''),(10263,'Information Systems Journal',2009,19,4,'Antecedents of flow in online shopping: a test of alternative models','Yi Maggie Guo, Marshall Scott Poole','Info Systems J (2009) 19, 369–390','369–390','Abstract. Flow is an optimal state of experience that has been studied in various situations, including online environments. In such environments, it has been found to be positively related to exploratory behaviour, revisit and purchase intention, and positive attitude towards web sites. Based on flow theory, this study tests the complete structure of the flow model as it was originally formulated in an online shopping context. The role of the preconditions of flow is elaborated and the effect of web site complexity, an important interface design variable, on flow is examined. Results show that web site complexity affects flow through the mediating effects of the three preconditions of flow. Theoretical and practical implications of this finding are discussed.',1,1,'pdfs/2019/01/04/_Guo_et_al-2009-Information_Systems_Journal.pdf',6,''),(10266,'Information Systems Journal',2008,18,6,'Exploring the effects of trust, task interdependence and virtualness on knowledge sharing in teams','D. Sandy Staples, Jane Webster','D S Staples & J Webster','617–640','The sharing of knowledge within teams is critical to team functioning. However, working with team members who are in different locations (i.e. in virtual teams) may introduce communication challenges and reduce opportunities for rich interactions, potentially affecting knowledge sharing and its outcomes. Therefore, using questionnaire-based data, this study examined the potential effects of dif- ferent aspects of virtuality on a knowledge-sharing model. Social exchange theory was used to develop a model relating trust to knowledge sharing and knowledge sharing to team effectiveness. The moderating effects of virtuality and task inter- dependence on these relationships were examined. A strong positive relationship was found between trust and knowledge sharing for all types of teams (local, hybrid and distributed), but the relationship was stronger when task interdepen- dence was low, supporting the position that trust is more critical in weak structural situations. Knowledge sharing was positively associated with team effectiveness outcomes; however, this relationship was moderated by team imbalance and hybrid structures, such that the relationship between sharing and effectiveness was weaker. Organizations should therefore avoid creating unbalanced or hybrid virtual teams.',1,1,'pdfs/2019/01/04/_Staples_et_al-2008-Information_Systems_Journal.pdf',6,''),(10268,'Information Systems Journal',2008,18,4,'Unpacking the effect of IT capability on the performance of export-focused SMEs: a report from China','Man Zhang, Saonee Sarker, Suprateek Sarker','Info Systems J (2008) 18, 357–380','357–380','Export-focused small and medium-sized enterprises (SMEs) in China face a number of barriers to success, two primary ones being the liability of foreignness and resource scarcity. In order to transcend these challenges and be able to survive/prosper in the hypercompetitive international market, where players include large resourceful multinational organizations with experience in varied national contexts, these firms need to develop different organizational capabilities. In this paper, we specifically examine the role of a key organizational capability – information technology (IT) capability – and its different dimensions, in determining performance of export-focused SMEs in China. Our study reveals that IT capability has a positive impact on such firms’ performance. This finding indicates the need for their owners/managers to invest in IT capability. Further, the study also highlights specific sub-dimensions of IT capability that export-focused Chinese SMEs should (or should not) develop, so as to derive maximum performance-related gains for the minimum amount spent on IT.',1,1,'pdfs/2019/01/04/_Zhang_et_al-2008-Information_Systems_Journal.pdf',6,''),(10269,'Information Systems Journal',2007,17,3,'Examining the integrated influence of fairness and quality on learners’ satisfaction and Web-based learning continuance intention','Chao-Min Chiu, Chao-Sheng Chiu, Hae-Ching Chang','Info Systems J (2007) 17, 271–287','271–287','As with any other information system (IS), the success of Web-based learning depends largely on user satisfaction and other factors that eventually increase users’ intentions to continue using the service (continuance intention). This research integrates the IS success model and fairness theory to construct a model for investigating the motivations behind learners’ intentions to continue using Web-based learning. Our model theorizes that the three dimensions of qual- ity (i.e. information, system and service) and the three dimensions of fairness (i.e. distributive, procedural and interactional) affect learners’ satisfaction. We also argue that satisfaction and the three dimensions of fairness will influence learners’ intention to continue using Web-based learning. The hypothesized model is vali- dated empirically using data collected from 289 learners of a Web-based learning service. The results show that information quality, system quality, system use, dis- tributive fairness and interactional fairness exhibit significant positive effects on satisfaction. Also, procedural fairness and satisfaction play significant roles in shaping learners’ intention to continue using Web-based learning.',1,1,'pdfs/2019/01/04/_Chiu_et_al-2007-Information_Systems_Journal.pdf',6,''),(10270,'Information Systems Journal',2006,16,2,'Is that authentic or artificial? Understanding consumer perceptions of risk in e-service encounters','Mauricio S. Featherman, Joseph S. Valacich,  John D. Wells','Info Systems J (2006) 16, 107–134','107–134','As companies race to digitize physical-based service processes repack- aging them as online e-services, it becomes increasingly important to understand how consumers perceive the digitized e-service alternative. We theorize that con- sumers often perceive e-services as being artificial and non-authentic, and that consumers must perform this assessment when deciding whether new e-services are viable alternatives to traditional service methods. This research investigates whether consumer perceptions of artificiality increase perceptions of e-service risk, which has been shown to hamper consumer acceptance in a variety of online settings. An empirical study operationalized perceived artificiality (PA) within a controlled laboratory experiment that manipulated the risk of a specific e-service class (e-payments). For a specific e-service brand, PA is reduced when the web interface is viewed as easy to use; alternatively, PA is increased when consumers have relatively high risk perceptions about the overall e-service class. Further- more, consumers who were rated as information technology innovators had lower overall artificiality perceptions, however, exposure to negatively framed e-service efficacy information removed this artificiality reducing effect. The theoretical link- ages between PA and perceived risk, and the two antecedents – ease of use and e-service class risk – were confirmed by survey results. The implications of these results for future research as well as the design and marketing of e-services are examined.',1,1,'pdfs/2019/01/04/_Featherman_et_al-2006-Information_Systems_Journal.pdf',6,''),(10272,'Information Systems Journal',2005,15,1,'The utilization of e-government services: citizen trust, innovation and acceptance factors','Lemuria Carter, France Bélanger','Info Systems J (2005) 15, 5–25','5–25','Electronic government, or e-government, increases the convenience and accessibility of government services and information to citizens. Despite the benefits of e-government – increased government accountability to citizens, greater public access to information and a more efficient, cost-effective govern- ment – the success and acceptance of e-government initiatives, such as online voting and licence renewal, are contingent upon citizens’ willingness to adopt this innovation. In order to develop ‘citizen-centred’ e-government services that provide participants with accessible, relevant information and quality services that are more expedient than traditional ‘brick and mortar’ transactions, government agen- cies must first understand the factors that influence citizen adoption of this inno- vation. This study integrates constructs from the Technology Acceptance Model, Diffusions of Innovation theory and web trust models to form a parsimonious yet comprehensive model of factors that influence citizen adoption of e-government initiatives. The study was conducted by surveying a broad diversity of citizens at a community event. The findings indicate that perceived ease of use, compatibility and trustworthiness are significant predictors of citizens’ intention to use an e- government service. Implications of this study for research and practice are presented.',1,1,'pdfs/2019/01/04/_Carter_et_al-2005-Information_Systems_Journal.pdf',6,''),(10273,'Information Systems Journal',2005,15,2,'Towards a model of consumer use of mobile information and communication technology in LDCs: the case of sub-Saharan Africa','Peter Meso, Philip Musa & Victor Mbarika','Meso2005','119–146','Using theories of technology acceptance and technology transfer, we identified factors affecting the use of mobile information and communication technology (mobile ICT) in the least developed countries (LDCs), specifically subSaharan Africa. From a literature review, we developed a research model to describe factors that impact mobile ICT use and formulated a series of hypotheses about them. We then surveyed mobile ICT users in Kenya and Nigeria and created a structural model to examine our hypothesized relationships. Our findings indicate that access to mobile ICT, and cultural influences on mobile ICT diffusion, strongly influence individuals’ perceptions of the usefulness and ease of use of mobile ICT. Individuals’ perceptions about the reliability of mobile ICT influence use of these technologies significantly. The results suggest that, although extensive ICT diffusion (high mobile ICT levels per capita) may be necessary for seeding commercial and economic initiatives that depend heavily on mobile ICT, such as m-commerce, it may not be sufficient. Firms conducting business in sub-Saharan Africa need to pay attention to the factors that explain individual mobile ICT use because these factors will most likely determine the optimal market segmentation, business development and customer service strategies for leveraging m-commerce operations in that region. For government units, the understanding of such factors would also be beneficial in aiding economic planning and commerce',1,1,'pdfs/2019/01/04/_Meso_et_al-2005-Information_Systems_Journal.pdf',NULL,''),(10274,'Information Systems Journal',2002,12,4,'An empirical examination of the role of social integration in system development projects','Adel M Aladwani','Info Systems J (2002) 12, 339–353','339–353','In spite of the apparent importance of social integration for work collec- tives within organizations, information systems researchers have so far paid little, if any, attention to evaluating its role in system development projects. The present study tries to contribute to the literature by proposing and testing a model that examines some of the antecedents and consequences of social integration in sys- tem development projects. Data collected from system development project lead- ers working in 84 US organizations were used to test the model. The findings suggest that higher social integration and, consequently, higher system develop- ment project performance is best attained when management provides basic sup- port for the work of the project. The results also reveal that the nature of the relationship between social integration and project performance may be contingent upon some other factors. The implications of the findings of this research are discussed.',1,1,'pdfs/2019/01/04/_Aladwani-2002-Information_Systems_Journal.pdf',6,''),(10275,'Information Systems Journal',2008,12,2,'Transaction attributes and software outsourcing success: an empirical investigation of transaction cost theory','Eric T. G. Wang','Info Systems J (2002) 12, 153–181','153–181','In recent years, an increasing amount of attention has been paid to information systems (IS) outsourcing by practitioners as well as academics. However, our understanding of the factors that affect outsourcing success is hardly complete. By adopting transaction cost theory (TCT) as the theoretical foundation, this study analyses the implications of transaction attributes on the consequences of customized software outsourcing practice. The research model includes three exogenous variables (contractor reputation, asset specificity and uncertainty) and two endogenous variables (post-contractual opportunism and outsourcing success). The moderating effects of asset specificity on the relationships between uncertainty and the endogenous variables are also examined. Based on data col- lected in Taiwan, a research model is constructed to test the hypotheses derived from the theory. The empirical evidence is generally supportive of the theory but with some important exceptions. In particular, contractor reputation and uncer- tainty have the predicted effects on the contractor’s post-contractual opportunism perceived by the client and outsourcing success, but asset specificity shows a negative effect on post-contractual opportunism and a positive effect on out- sourcing success, which are opposite to the typical predictions of TCT. Thus, in addition to the supportive findings of the theory, this study also raises an impor- tant research question regarding the effects of asset specificity on outsourcing for future research to explore.',1,1,'pdfs/2019/01/04/_Wang-2002-Information_Systems_Journal.pdf',6,''),(10276,'Information Systems Journal',2001,11,2,'Effects of intra-group conflict on packaged software development team performance','Steve Sawyer','Sawyer2001','155–178','Data from 40 packaged software development teams are used to test\r\na path model that relates three antecedents, the presence of intragroup conflict\r\nand the level of conflict management to software development team performance.\r\nFindings indicate that a combination of the team’s characteristics, team member\r\ncharacteristics and existing levels of intragroup conflict accounts for nearly onehalf of the variance between the best and worst-performing teams. Furthermore,\r\nthe level of conflict management moderates the relationship between existing\r\nlevels of intragroup conflict and performance. These results highlight both the\r\ncomplexity of the social processes of packaged software development and the\r\nvalue of this perspective for gaining insight on software development performance.',NULL,0,'pdfs/2019/01/04/_Sawyer-2001-Information_Systems_Journal.pdf',NULL,''),(10277,'Information Systems Journal',2008,11,3,'Desktop video conferencing in virtual workgroups: anticipation, system evaluation and performance','Anthony M. Townsend, Samuel M. Demarie,  Anthony R. Hendrickson','Info Systems J (2001) 11, 213–227','213–227','This study investigates the applicability of the technology acceptance model (TAM) to the process of adoption of desktop video conferencing (DTVC). In this study, we create virtual office environments using DTVC and then examine how our participants interact with each other using the DTVC medium. Specifi- cally, we examine the effect of users’ anticipated system utility on actual system satisfaction, and in turn, system satisfaction on their workgroup performance. As in other applications of the TAM model, we find that those participants that anti- cipated DTVC in a positive manner were more likely to evaluate it positively after using it and were more likely to perform well during their use of the system.',1,1,'pdfs/2019/01/04/_Townsend_et_al-2001-Information_Systems_Journal.pdf',6,''),(10278,'Journal of the Association for Information Systems',NULL,NULL,NULL,'Effects of Emoticons on the Acceptance of Negative Feedback in Computer-Mediated Communication',NULL,NULL,NULL,'',1,0,'pdfs/2019/01/28/2014_Effects_of_Emoticons_on_the_Acceptance_of_Negative_Feedback_in_Co.pdf',11,''),(10279,'Journal of the Association for Information Systems',NULL,NULL,NULL,'The Role of Signaling Identity in the Adoption of Personal Technologies',NULL,NULL,NULL,'',1,0,'pdfs/2019/01/28/2014_The_Role_of_Signaling_Identity_in_the_Adoption_of_Personal_Techno.pdf',11,''),(10280,'Journal of the Association for Information Systems',2015,16,11,'Building Community Citizenship Behaviors: The Relative Role of Attachment and Satisfaction','Chao-Min Chiu, Yu-Hui Fang, Eric T.G. Wang','Chiu2015','947-979','Members’ voluntary and beneficial behaviors (i.e., citizenship behaviors) are central to the development and success of professional virtual communities (VCs). In this study, we identify two types of citizenship behaviors in VCs: those directed toward the VC and those directed toward individuals. We propose a theoretical model to examine whether VC attachment and satisfaction can have different effects on the two types of citizenship behaviors in VCs. Drawing on the “self-concept” as noted in marketing literature, we identify three needs to be fulfilled in order to establish the VC-self connection and model them as the antecedents of VC attachment and satisfaction. We empirically test the model with data collected from 196 users of a professional VC. The results indicate that VC attachment plays a more important role in explaining citizenship behaviors directed toward the VC and that satisfaction plays a more important role in explaining citizenship behaviors directed toward individuals. In addition, the three aspects of the self-concept are associated with members’ VC attachment and satisfaction. We discuss the implications of our findings. © 2015, Association for Information Systems. All rights reserved.',1,1,'pdfs/2019/01/28/2015_Building_Community_Citizenship_Behaviors__The_Relative_Role_of_At.pdf',16,''),(10281,'Journal of the Association for Information Systems',2015,16,4,'Does Professionalism Matter in the IT Workforce? An Empirical Examination of IT Professionals','Michael Dinger, Jason B Thatcher, Darren Treadway, Lee Stepina, Jacob Breland','Dinger2015','281-313','This paper investigates the role of professionalism in the information technology (IT) workforce. We develop a model that describes how professionalism relates to attitudes, perceptions, and behaviors among IT professionals. Specifically, we hypothesize that dimensions of professionalism influence attitudes (including intrinsic motivation, job satisfaction, and organizational commitment), perceived job alternatives, job performance, and turnover. We test the research model with data, which includes supervisor evaluations and actual turnover data drawn from 214 IT professionals. Results show that some dimensions of professionalism demonstrate a positive relationship with intrinsic motivation, job satisfaction, and job performance. Other dimensions have no effect or positively influence awareness of job alternatives, driving turnover intention. As the IT workforce grows increasingly professional, managers may benefit from more satisfied, harder-working IT personnel at the cost of having a workforce more connected to the labor market.',1,0,'pdfs/2019/01/28/2015_Does_Professionalism_Matter_in_the_IT_Workforce__An_Empirical_Exa.pdf',16,''),(10282,'Journal of the Association for Information Systems',2015,16,7,'E-profiles, Conflict, and Shared Understanding in Distributed Teams','Jaime Windeler, Likoebe M. Maruping, Lionel P. Robert, Cynthia K. Riemenschneider','Windeler2015','608-645','In this research, we examine the efficacy of a technological intervention in shaping distributed team members’ perceptions about their teammates. We argue that, by exposing distributed team members to electronic profiles (e-profiles) with information emphasizing their personal similarities with one another, distributed teams should experience lower levels of relational and task conflict. In turn, reductions in conflict should facilitate a shared understanding among team members, which should increase their team effectiveness. The results of a laboratory experiment of 46 distributed teams generally support these assertions. Specifically, we found that a simple, technological intervention can reduce task conflict in distributed teams, which, in turn, improves shared understanding and team effectiveness. We also uncovered important differences in the antecedents and impacts of relational and task conflict. Although we found that the e-profile intervention was effective in accounting for variance in task conflict (R2 = .41), it was quite poor in accounting for variance in relational conflict (R2 = .04). The model accounts for 33% and 43% of the variance in shared understanding and team effectiveness, respectively. Taken together, the results of this research suggest that the information shared about team members in distributed team settings has important implications for their ability to collaborate, achieve a common understanding of their work, and accomplish their task effectively. We suggest that e-profiles may be a useful intervention for management to enhance effectiveness in distributed teams.',1,1,'pdfs/2019/01/28/2015_E-profiles_Conflict_and_Shared_Understanding_in_Distributed_Tea.pdf',16,''),(10283,'Journal of the Association for Information Systems',2015,16,11,'Fostering Fast-response Spontaneous Virtual Team: Effects of Member Skill Awareness and Shared Governance on Team Cohesion and Outcomes','Xue Yang, Yu Tong, Hock Hai Teo','Yang2015','919-946','Volatility and shocks in the environment have often generated pressing challenges that should be addressed quickly. In response to these challenges, fast-response spontaneous virtual teams (FRSVTs) have emerged. Such teams can swiftly assemble global talent by using advanced information communication technologies and are promising with respect to their benefits; however, their success is not guaranteed because FRSVT members face challenges that prevent them from operating cohesively, such as a lack of contractual bond and team-building processes. To address these problems, we present two technology-enabled facilitative factors (i.e., awareness of members’ skills and perception of shared governance) that may positively influence an individual member’s perception of FRSVT task cohesion and subsequent outcomes. We draw these factors from the team-shared mental model. Survey results obtained from 367 FRSVT members reveal that, although both factors significantly affected perceived task cohesion, the influence of shared governance perception was stronger. Furthermore, perceived task cohesion was positively related to performance and member satisfaction. One’s propensity to reunite with team members is affected by performance and member satisfaction. © 2015, Association for Information Systems. All rights reserved.',1,1,'pdfs/2019/01/28/2015_Fostering_Fast-response_Spontaneous_Virtual_Team__Effects_of_Memb.pdf',16,''),(10284,'Journal of the Association for Information Systems',2015,16,3,'IT Feature Use over Time and its Impact on Individual Task Performance','Alexander Benlian','Benlian2015','144-173','Although anecdotal evidence in organizations and research studies suggest that the functional potential of installed IT applications is underutilized and that most users apply just a narrow band of features, there is still little understanding about the nature and implications of change in IT feature use (ITFU) over time. Drawing on technology capability broadening-deepening and IT skill acquisition literatures, this study investigates how IT use—conceptualized at the IT feature level—evolves over time and how it affects continual and distal task performance during the initial usage of an IT application. The results of two longitudinal panel studies of 330 and 314 IT users show that, when users start using an IT application for task accomplishment, ITFU increases nonlinearly over time with diminishing growth rates. At early stages of system use, users predominantly extend their ITFU to become more familiar with the system’s feature potential, while, at later stages, when users have increasingly recognized a match between the requirements of a work task and system features, they focus more heavily on leveraging a stable subset of IT features to benefit from task completion. As such, the magnitude in broadening and deepening capabilities in using IT features decreases over time. Moreover, both\r\nstudies reveal that growth in ITFU has, in and of itself, significant impacts not only on immediate performance perceptions but also on more delayed, objective task performance. Researchers will benefit from the study results by better understanding the dynamics of individual ITFU and their performance implications. Managers striving to encourage users to expand their IT feature repertoire may use the results to conduct experience-based feature upgrades or training programs.',1,1,'pdfs/2019/01/28/2015_IT_Feature_Use_over_Time_and_its_Impact_on_Individual_Task_Perfor.pdf',16,''),(10286,'Journal of the Association for Information Systems',2015,16,7,'Proposing the Multimotive Information Systems Continuance Model (MISC) to Better Explain End- User System Evaluations and Continuance Intentions','Paul Benjamin Lowry, James Eric Gaskin, Gregory Daniel Moody','Lowry2015','515-579','Information system designers must consider the influence of users’ intrinsic motivations, in addition to commonly studied extrinsic motivations, to ensure that users will want to continue using the system. In an attempt to acknowledge this need, several studies have extended models of extrinsic motivation to include intrinsic variables. However, these studies largely downplay the role of users’ intrinsic motivations in predicting system use and how this role differs from the role of extrinsic motivation. The role of met or unmet expectations, as a result of system use, is often left out of extant models, and their function as co-creators in user evaluations has not been sufficiently explained. This area remains understudied even though expectations are a firmly established consequence of motivations and an antecedent of interaction evaluations. This paper addresses these gaps by developing and testing a comprehensive model—the Multi-motive Information Systems Continuance Model (MISC)—that (a) explains more accurately and thoroughly the roles of intrinsic and extrinsic motivations, (b) explains how the fulfillment of intrinsic and extrinsic motivations affects system use outcome variables differently through met expectations, and (c) accounts for the effects of key design constructs.',1,1,'pdfs/2019/01/28/2015_Proposing_the_Multimotive_Information_Systems_Continuance_Model_.pdf',16,''),(10287,'Journal of the Association for Information Systems',2015,16,10,'Technology, Humanness, and Trust: Rethinking Trust in Technology','Nancy K Lankton, D. Harrison Mcknight, John F. Tripp','Lankton2015','880-918','Information systems (IS) research has demonstrated that humans can and do trust technology. The current trust in technology literature employs two different types of trust in technology constructs. Some researchers use human-like trust constructs (e.g., benevolence, integrity, and ability), while other researchers use system-like trust constructs (e.g., helpfulness, reliability, and functionality). Interestingly, past research shows that both sets of measures influence important dependent variables, but the literature does not explain when one type should be used instead of the other type. In this paper, we use trust, social presence, and affordance theories to shed light on this research problem. We report on two studies. In study 1, we argue first that technologies vary in their perceived “humanness”. Second, we argue that, because users perceive two technologies to differ in humanness, they will develop trust in each technology differently (i.e., along more human-like criteria or more system-like criteria). We study two technologies that vary in humanness to explore these differences theoretically and empirically. We demonstrate that, when the trust construct used aligns well with how human the technology is, it produces stronger effects on selected outcome variables than does a misaligned trust construct. In study 2, we assess whether these technologies differ in humanness based on social presence, social affordances, and affordances for sociality. We find that these factors do distinguish whether technology is more human-like or system-like. We provide implications for trust-in-technology research. © 2015, Association for Information Systems. All rights reserved.',1,1,'pdfs/2019/01/28/2015_Technology_Humanness_and_Trust__Rethinking_Trust_in_Technology.pdf',16,''),(10288,'Journal of the Association for Information Systems',2015,16,7,'The Impact of Functional Affordances and Symbolic Expressions on the Formation of Beliefs','Daniel Grgecic, Roland Holten, Christoph Rosenkranz','Grgecic2015','580-607','Research on IS success and IT adoption has shown that object-based beliefs about IT systems have a profound impact on subsequent IT usage. However, we still lack knowledge on and need to identify antecedents and determinants of object-based beliefs in order to understand how the belief formation process works and how it can be influenced. Our research builds on and extends Markus and Silver’s (2008) concepts of functional affordance and symbolic expression to examine how IT-related factors influence the formation of beliefs. To test our research model, we surveyed 183 users of a student information system. The proposed model was supported, offering evidence that values, meaning, and functional affordances provided by an IT system positively affect information quality and system quality.',1,1,'pdfs/2019/01/28/2015_The_Impact_of_Functional_Affordances_and_Symbolic_Expressions_on.pdf',16,''),(10289,'Journal of the Association for Information Systems',2016,17,6,'Choosing a Fit Technology: Understanding Mindfulness in Technology Adoption and Continuance','Heshan Sun, Yulin Fang, Haiyung(Melody) Zou','Sun2016','377-412','Mindfulness is an important emerging concept in society. This research posits that a user’s mindful state when adopting a technology is a crucial factor that determines how the technology will fit the task context at the post-adoption stage and, thus, has profound influence on user adoption and continued use of technology. Based on the mindfulness literature, we conceive of a new concept (mindfulness of technology adoption (MTA)) as a multi-faceted reflective high-order factor. We develop a MTA-TTF (task-technology fit) framework and integrate it into the cognitive change model to develop a research model that delineates the mechanisms through which MTA influences user adoption and continued use of technology. We examined the model via a longitudinal study of students’ use of wiki systems. The results suggest that mindful adopters will more likely perceive a technology as useful and choose a technology that turns out to fit their tasks. Hence, mindful adopters are likely to have high disconfirmation, perceived usefulness, and satisfaction at the post-adoption stage. The findings have significant implications for IS research and practices.',1,1,'pdfs/2019/01/28/2016_Choosing_a_Fit_Technology__Understanding_Mindfulness_in_Technolog.pdf',16,''),(10290,'Journal of the Association for Information Systems',2016,17,12,'Enhancing Analysts’ Mental Models for Improving Requirements Elicitation: A Two-stage Theoretical Framework and Empirical Results','Padmal Vitharana, Fatemeh Miriam Zahedi, Hemant K. Jain','Vitharana2016','804-840','Research has extensively documented the importance of accurate system requirements in avoiding project delays, cost overruns, and system malfunctions. Requirement elicitation (RE) is a critical step in determining system requirements. While much research on RE has emerged, a deeper understanding of three aspects could help significantly improve RE: 1) insights about the role and impacts of support tools in the RE process, 2) the impact of using support tools in multiple stages of the RE process, and 3) a clear focus on the multiplicity of perspectives in assessing RE outcomes. To understand how using support tools could improve RE, we rely on the theoretical lens of mental models (MM) to develop a dynamic conceptual model and argue that analysts form mental models (MMs) of the system during RE and these MMs impact their outcome performance. We posit that one can enhance analysts’ MMs by using a knowledge-based repository (KBR) of components and services embodying domain knowledge specific to the target application during two key stages of RE, which results in improved RE outcomes. We measured the RE outcomes from user and analyst perspectives. The knowledge-based component repository we used in this research (which we developed in collaboration with a multi-national company) focused on insurance claim processing. The repository served as the support tool in RE in a multi-period lab experiment with multiple teams of analysts. The results supported the conceptualized model and showed the significant impacts of such tools in supporting analysts and their performance outcomes at two stages of RE. This work makes multiple contributions: it offers a theoretical framework for understanding and enhancing the RE process, develops measures for analysts’ mental models and RE performance outcomes, and shows the process by which one can improve analysts’ RE performance through access to a KBR of components at two key stages of the RE process.',1,1,'pdfs/2019/01/28/2016_Enhancing_Analysts__Mental_Models_for_Improving_Requirements_Elic.pdf',16,''),(10291,'Journal of the Association for Information Systems',2016,17,1,'Ideational Influence, Connectedness, and Venue Representation: Making an Assessment of Scholarly Capital','Michael J. Cuellar, Hirotoshi Takeda, Richard Vidgen, Duane Truex','Cuellar2016','1-28','Assessing the research capital that a scholar has accrued is an essential task for academic administrators, funding agencies, and promotion and tenure committees worldwide. Scholars have criticized the existing methodology of counting papers in ranked journals and made calls to replace it (Adler & Harzing, 2009; Singh, Haddad, & Chow, 2007). In its place, some have made calls to assess the uptake of a scholar’s work instead of assessing “quality” (Truex, Cuellar, Takeda, & Vidgen, 2011a). We identify three dimensions of scholarly capital (ideational influence (who uses one’s work?), connectedness (with whom does one work?) and venue representation (where does one publish their work?)) in this paper as part of a scholarly capital model (SCM). We develop measurement models for the three dimensions of scholarly capital and test the relationships in a path model. We show how one might use the measures to evaluate scholarly research activity.',1,1,'pdfs/2019/01/28/2016_Ideational_Influence_Connectedness_and_Venue_Representation__Ma.pdf',16,''),(10292,'Journal of the Association for Information Systems',2017,18,10,'Affect Infusion and Detection through Faces in Computer-mediated Knowledge-sharing Decisions','Dennis Fehrenbacher','Fehrenbacher2017','703-726','Faces are important in both human communication and computer-mediated communication. In this study, I analyze the influence of emotional expressions in faces on knowledge-sharing decisions in a computer-mediated environment. I suggest that faces can be used for affect infusion and affect detection, which increases the effectiveness of knowledge-management systems. Using the affect infusion model, I discuss why emotions can be expected to influence knowledge-sharing decisions. Using the two-step primitive emotional contagion framework, I found that emotional facial expression attached to a knowledge-sharing request influenced knowledge-sharing decisions. This influence was mediated by the decision maker’s emotional valence in the facial expression tracked by Face Reader technology and held for females but not males. I discuss implications for designers of emotionally intelligent information systems and research.',1,1,'pdfs/2019/01/28/2017_Affect_Infusion_and_Detection_through_Faces_in_Computer-mediated.pdf',16,''),(10293,'Journal of the Association for Information Systems',2017,18,2,'An Integrated Temporal Model of Belief and Attitude Change: An Empirical Test With the iPad','David Jingjun Xu, Sue Abdinnour, Barbara S Chaparro','Xu2017','113-140','Bhattacherjee and Premkumar (2004) propose a temporal model of belief and attitude change to understand fluctuating patterns of information technology (IT) usage. However, they overlook the role of perceived enjoyment in the process of temporal IT usage. Perceived enjoyment has become an increasingly important part of how consumers assess technology. Thus, we build on Bhattacherjee and Premkumar’s model (BP model) and propose a new model by investigating the comparative role of perceived usefulness (PU) and perceived enjoyment (PE) for explaining temporal changes in users’ beliefs and attitudes toward IT usage. We name our proposed model the integrated temporal model (ITM). Through an empirical study of iPad usage in a classroom setting at three different stages, we found that 1) the effect of PE on PU was stronger at the pre-usage (vs. post-usage) stage and that its effect was stronger at the initial-usage (vs. later-usage) stage; 2) while PE has a stronger effect than PU on attitude at both pre-usage and initial-usage stages, that was not the case at the later-usage stage; instead, the effect of PU on attitude was stronger at the later-usage (vs. initial-usage) stage; 3) the effect of disconfirmation on modified PU and PE was stronger at the initial (vs. later) stage, while the effect of PU and PE expectation on modified PU and PE was weaker at the initial (vs. later) stage. Our study extends the BP model to IT with hedonic elements (i.e., the iPad) and is the first of its kind to empirically examine the combined and relative impact of PU and PE on the temporal usage of IT with hedonic elements in the classroom setting.',1,0,'pdfs/2019/01/28/2017_An_Integrated_Temporal_Model_of_Belief_and_Attitude_Change__An_Em.pdf',16,''),(10294,'Journal of the Association for Information Systems',2017,18,7,'Robbing Peter to Pay Paul: Surrendering Privacy for Security’s Sake in an Identity Ecosystem','Robert Crossler, Clay Posey','Crossler2017','487-515','Despite individuals’ and organizations’ best efforts, many significant information security threats exist. To alleviate these threats, researchers and policy makers have proposed new digital environments called identity ecosystems. These ecosystems would provide protection against attackers in that a third party intermediary would need to authenticate users of the ecosystem. While the additional security may help alleviate security threats, significant concern exists regarding ecosystem users’ privacy. For example, the possibility of targeted attacks against the centralized identity repository, potential mismanagement of the verified credentials of millions of users, and the threat of activity monitoring and surveillance become serious privacy considerations. Thus, individuals must be willing to surrender personal privacy to a known intermediary to obtain the additional levels of protection that the proposed ecosystems suggest. We investigate the reasons why individuals would use a future identity ecosystem that exhibits such a privacy-security tradeoff. Specifically, we adopted a mixed-methods approach to elicit and assess the major factors associated with such decisions. We show that 1) intrapersonal characteristics, 2) perceptions of the controlling agent, and 3) perceptions of the system are key categories for driving intentions to use ecosystems. We found that trustworthiness of the controlling agent, perceived inconvenience, system efficacy, behavioral-based inertia, censorship attitude, and previous similar experience significantly explained variance in intentions. Interestingly, general privacy concerns failed to exhibit significant relationships with intentions in any of our use contexts. We discuss what these findings mean for research and practice and provide guidance for future research that investigates identity ecosystems and the AIS Bright ICT Initiative.',1,1,'pdfs/2019/01/28/2017_Robbing_Peter_to_Pay_Paul__Surrendering_Privacy_for_Security_s_Sa.pdf',16,''),(10295,'Journal of the Association for Information Systems',2017,18,11,'Shared Benefits and Information Privacy: What Determines Smart Meter Technology Adoption?','Merrill Warkentin, Sanjay Goel, Philip Menard','Warkentin2017','758-786','An unexplored gap in IT adoption research concerns the positive role of shared benefits even when personal information is exposed. To explore the evaluation paradigm of shared benefits versus the forfeiture of personal information, we analyze how utility consumers use smart metering technology (SMT). In this context, utility companies can monitor electricity usage and directly control consumers’ appliances to disable them during peak load conditions. Such information could reveal consumers’ habits and lifestyles and, thus, stimulating concerns about their privacy and the loss of control over their appliances. Responding to calls for theory contextualization, we assess the efficacy of applying extant adoption theories in this emergent context while adding the perspective of the psychological ownership of information. We use the factorial survey method to assess consumers’ intentions to adopt SMT in the presence of specific conditions that could reduce the degree of their privacy or their control over their appliances and electricity usage data. Our findings suggest that, although the shared benefit of avoiding disruptions in electricity supply (brownouts) is a significant factor in electricity consumers’ decisions to adopt SMT, concerns about control and information privacy are also factors. Our findings extend the previous adoption research by exploring the role of shared benefits and could provide utility companies with insights into the best ways to present SMT to alleviate consumers’ concerns and maximize its adoption.',1,1,'pdfs/2019/01/28/2017_Shared_Benefits_and_Information_Privacy__What_Determines_Smart_Me.pdf',16,''),(10296,'Journal of the Association for Information Systems',2017,18,3,'The Online Waiting Experience: Using Temporal Information and Distractors to Make Online Waits Feel Shorter','Younghwa (Gabe) Lee, Andrew N.K. Chen, Traci Hess','Lee2017','231-263','Research on how to manage the online waiting experience has begun to emerge but has primarily focused on the use of distracting cues for online wait management (e.g., text and images that distract the user from the wait). The use of temporal information in waiting webpages (e.g., text and images that convey the duration of the wait) has received little attention from the information systems literature, and we have limited understanding about how the two types of cues (temporal information and distractors) affect wait time estimation. We address this gap by developing a theoretical model of how these cues affect the waiting experience and perceived waiting time. We tested the model with a 2 x 2 x 2 x 2 controlled lab experiment and 1025 participants using progress bar treatments that included temporal information (spatial and text description of the wait time duration) and distractors (progress bar animation and accelerated filling of the progress bar) with both short and long wait conditions. We found that the two types of cues reduced perceived waiting time through different nomological paths. Temporal cues reduced perceived uncertainty about the wait, while distractor cues directed attention away from the wait, increasing perceived enjoyment and wait time distortion. Further, the enhanced waiting experience reduced the perceived waiting time. Further, these cues were effective in managing the online waiting experience with both short and long waits.',1,1,'pdfs/2019/01/28/2017_The_Online_Waiting_Experience___Using_Temporal_Information_and_Di.pdf',16,''),(10297,'Journal of the Association for Information Systems',2017,18,6,'Understanding Online Health Information Use: The Case of People with Physical Disabilities','Huigang Liang, Yajiong Xue, Zhiruo Zhang','Liang2017','433-460','In this paper, we study the online health information use behavior of people with physical disabilities. Drawing on rational choice theory and IS success model, we develop a contextualized research model to explain how individuals\' level of physical disability moderates the effects of object- and outcome-based beliefs. We empirically tested the model with survey data from 243 online users with physical disabilities. The results show that perceived benefit enhances, whereas perceived risk reduces, online health information use. Information quality and system quality increase perceived benefit and mitigate perceived risk. In addition, we found that accuracy, completeness, currency, and transparency of online health information predict information quality, whereas accessibility, navigability, and readability of online health information predict system quality. More importantly, we found that physical disability weakens the effect of information quality on perceived risk, strengthens the effect of system quality on perceived risk, and strengthens the effect of perceived benefits on information use. This research contributes to the IS literature by focusing on the minority group of people with physical disabilities and providing an in-depth understanding of their online health information use behavior.',1,1,'pdfs/2019/01/28/2017_Understanding_Online_Health_Information_Use__The_Case_of_People_w.pdf',16,''),(10298,'Journal of the Association for Information Systems',2017,18,11,'Understanding User Adaptation toward a New IT System in Organizations: A Social Network Perspective','Yi Wu, Ben Choi, Xitong Guo, Klarissa Ting-Ting Chang','Wu2017','787-813','Social networks can be a vital mechanism for users to adapt to changes induced by new IT systems in organizations. However, we do not adequately understand the effect of social networks on post-adoption IT use. Drawing on coping theory and the social network literature, we develop a cognitive-affective-behavioral classification of user adaptation and identify seeking-network closure and giving-network closure as key network characteristics pertinent to post-adoption IT use. Thereafter, we establish a theoretical link from seeking-network closure and giving-network closure to post-adoption IT use through the underlying mechanisms of user adaptation. We operationalize the research model using a field survey of a newly implemented electronic medical record system in a hospital in Northeast China, where we collected network data and objective system logs of 104 doctors. We found that seeking-network closure was positively associated with cognitive adaptation but negatively associated with affective adaptation and behavioral adaptation, whereas giving-network closure was negatively associated with cognitive adaptation but positively associated with affective adaptation and behavioral adaptation. Moreover, cognitive adaptation and affective adaptation were determinants of post-adoption IT use, but behavioral adaptation was not. We discuss our study’s theoretical and practical contributions.',1,1,'pdfs/2019/01/28/2017_Understanding_User_Adaptation_toward_a_New_IT_System_in_Organizat.pdf',16,''),(10299,'Journal of the Association for Information Systems',2017,18,2,'Use of Online Social Networking Services from a Theoretical Perspective of the Motivation- Participation-Performance Framework','Mohammad Salehan, Dan Jong Kim, Changsu Kim','Salehan2017','141-172','Social networking services (SNS) are platforms to form and manage personal connections and create a foundation for human relationships. Intending to identify why, how, and for what outcome users use SNS, this study contributes to the body of knowledge on SNS by analyzing how motivation, participation, and performance are related to each other in the SNS context. Drawing on a theoretical perspective of the motivation-participation-performance framework, we identify four significant why motivations (i.e., vertical social, horizontal social, hedonic, and utilitarian motivations), two main ways (how) of participation (i.e., sharing and collaboration), and two ultimate benefits (for what outcome) of SNS use (i.e., personal and job performance). The analyzed results of empirical data collected from SNS users indicate that the identified motivations significantly influence participation in sharing and collaboration activities on SNS and that SNS participation significantly affects personal and professional/job-related performance. This study contributes to theory by providing a multidimensional view of SNS use, its predictors, and its consequences.',1,1,'pdfs/2019/01/28/2017_Use_of_Online_Social_Networking_Services_from_a_Theoretical_Persp.pdf',16,''),(10300,'Journal of the Association for Information Systems',2018,19,5,'Emotional Attachment, Performance, and Viability in Teams Collaborating with Embodied Physical Action (EPA) Robots','Sangseok You, Lionel P. Robert Jr.','You2018','377-407','Although different types of teams increasingly employ embodied physical action (EPA) robots as a collaborative technology to accomplish their work, we know very little about what makes such teams successful. This paper has two objectives: the first is to examine whether a team’s emotional attachment to its robots can lead to better team performance and viability; the second is to determine whether robot and team identification can promote a team’s emotional attachment to its robots. To achieve these objectives, we conducted a between-subjects experiment with 57 teams working with robots. Teams performed better and were more viable when they were emotionally attached to their robots. Both robot and team identification increased a team’s emotional attachment to its robots. Results of this study have implications for collaboration using EPA robots specifically and for collaboration technology in general.',1,1,'pdfs/2019/01/28/2018_Emotional_Attachment_Performance_and_Viability_in_Teams_Collabo.pdf',16,''),(10301,'Journal of the Association for Information Systems',2018,19,8,'Impact of the Information Technology Unit on Information Technology-Embedded Product Innovation','Monideepa Tarafdar, Hüseyin Tanriverdi','Tarafdar2018','716-751','Organizations increasingly embed IT into physical products to develop new product innovations. However, there is wide variance in the outcomes of the IT-embedded product (ITEP) innovation process. In this paper, we posit that the IT unit’s involvement in the ITEP innovation process could positively influence the outcomes. ITEP innovations become part of complex ecosystems in which they interact with their developers, customers, and other ITEPs. These developments suggest new roles for IT units of organizations. Yet, there is dearth of theory explaining how the IT unit of a firm could contribute to the firm’s development of ITEP innovations in ways to create customer value and improve firm performance. This paper seeks to address this gap. ITEP innovations present new challenges for organizations. This paper builds on complexity science to articulate the challenges and explain how the IT unit can increase an organization’s capacity to cope with them. First, the paper adopts Wheeler’s (2002) “net-enabled business innovation model” to structure the key stages of innovation that an organization goes through in developing new ITEPs. Second, the paper articulates IT-specific uncertainties and challenges entailed in each of the four stages. Third, the paper develops hypotheses explaining how the IT unit could increase the effectiveness of each stage by helping to address these uncertainties and challenges. Finally, the paper empirically tests and finds support for the hypotheses in a sample of 165 firms. The paper contributes to the literature on IT-enabled business innovations by developing and validating a new theoretical explanation of how IT units increase the effectiveness of the ITEP innovation process.',1,1,'pdfs/2019/01/28/2018_Impact_of_the_Information_Technology_Unit_on_Information_Technolo.pdf',16,''),(10302,'Journal of the Association for Information Systems',2018,19,5,'The Effects of Media Capabilities on the Rationalization of Online Consumer Fraud','Andrew Harrison','Harrison2018','408-440','This research develops and tests a model of online consumer fraud to determine how the capabilities of communication technologies affect the rationalization of fraudulent behaviors. The model is based on research about the rationalization of fraud, media capabilities, and computer-mediated deception. This investigation empirically tests this model by analyzing 459 Facebook advertisements and 1,896 surveys completed by university students. The findings indicate that the capabilities provided by communication technologies affect the extent to which media mask cues of deceit and dehumanize others. As a result, some media capabilities increase one’s willingness to engage in fraudulent behaviors while other capabilities deter those actions. Media capabilities that mask cues of deceit and reduce social presence increase the inclination of individuals to rationalize fraudulent activities, while media capabilities that expose cues of deceit and increase social presence deter individuals from rationalizing acts of fraud. Media offering greater capabilities for reprocessability and transmission velocity decrease the inclination to rationalize fraud, whereas greater capabilities for anonymity, rehearsability, and parallelism increase the inclination to rationalize fraud. In contrast, symbol set variety does not appear to significantly affect the inclination to rationalize fraud.',1,1,'pdfs/2019/01/28/2018_The_Effects_of_Media_Capabilities_on_the_Rationalization_of_Onlin.pdf',16,''),(10303,'Journal of the Association for Information Systems',2018,19,4,'User Resistance to the Implementation of Information Systems: A Psychological Contract Breach Perspective','Tung-ching Lin, Shiu-li Huang, Shun-Chi Chiang','Lin2018','306-332','The current study proposes an exploratory model to examine the antecedents of user resistance in information system (IS) implementations from the perspective of a psychological contract breach (PCB). The purpose of this study is to investigate PCBs between users and IS providers (ISPs), which extends IS theory in two ways: by elaborating on why some users psychologically resist the IS, and by more deeply exploring the social-psychological determinants of user resistance. Our results show that user-perceived PCBs can lead to user resistance and feelings of violation via reneging, high user vigilance, and incongruence between the users’ and the ISP’s understandings of the obligations. Our results also show that users’ interpretations—i.e., causal attribution of the breach and perceived fairness after the breach—moderate the relationship between user-perceived PCBs and feelings of violation. We discuss our findings and their academic and practical implications, and suggest directions for future research.',1,1,'pdfs/2019/01/28/2018_User_Resistance_to_the_Implementation_of_Information_Systems__A_P.pdf',16,''),(10305,'Journal of Strategic Information Systems',2018,27,2,'Achieving benefits with enterprise architecture','Graeme Shanks, Marianne Gloet, Ida Asadi Someh, Keith Frampton, Toomas Tamm','Shanks2018','139-156','There is strong anecdotal evidence that Enterprise Architecture (EA) brings benefits to organisations and that organisations are investing significantly in EA initiatives. However, demonstrating the business value of EA has proven elusive. Many of the benefits of EA are intangible and value is achieved indirectly within business change projects. Furthermore, it is not the EA itself that provides benefits, it is the ability to provide advisory services enabled by the EA that is important. In this paper we focus on EA service capability and develop and test a new research model that explains how EA service brings benefits to organisations. Our findings highlight the importance of EA service capability and dynamic capabilities in creating benefits from EA.',1,1,'pdfs/2019/02/05/Achieving-benefits-with-enterprise-ar_2018_The-Journal-of-Strategic-Informat.pdf',8,'table?'),(10306,'Journal of Strategic Information Systems',2011,20,4,'Alignment within the software development unit: Assessing structural and relational dimensions between developers and testers','Jasbir Dhaliwal, Colin Gabriel Onita, Robin Poston, Xihui Paul Zhang','Dhaliwal2011','323 - 342','Just as business-IT alignment has received significant focus as a strategic concern in the IS literature, it is also important to consider internal alignment between the diverse subunits wthin the IT organization. This study investigates alignment between developers and testers in software development to understand alignment within the IT unit. Prior evidence of tension between these sub-groups (and others as well) suggests that all is not necessarily well within the IT organization. Misalignment within the IT unit can certainly make it difficult for the IT unit to add strategic value to the organization. This study is an important initial step in investigating IT subunit alignment which can inform future research focusing on the alignment of other IT subunits such as architecture, operations, and customersupport. Using theoretical concepts from strategic business-IT alignment, we test a research model through a survey of professional software developers and testers. Results\r\nsuggest that relational but not structural dimensions influence IT subunit alignment.',1,1,'pdfs/2019/02/08/Alignment-within-the-software-development-unit--Asse_2011_The-Journal-of-Str.pdf',14,''),(10307,'Journal of Strategic Information Systems',2008,17,2,'Adoption of ICT in a government organization in a developing country: An empirical study','Babita Gupta, Subhasish Dasgupta, Atul Gupta','Gupta2008','140-154','eGovernment initiatives all over the world endeavor to integrate Information and Communication Technologies (ICT) to transform delivery of government services to their stakeholders by improving quality of services, accountability and efficiency. In this study we explore adoption of ICT to enhance government-to-employee interactions in a government organization in a developing country. We examine this adoption behavior by utilizing the Unified Theory of Acceptance and Use of Technology (UTAUT) that provides an integrative view of user acceptance. We found that performance and effort expectancy, social influence and facilitating conditions all positively impact the use of the ICT. We did not find a significant moderating effect of gender on these relationships.',1,1,'pdfs/2019/02/08/Adoption-of-ICT-in-a-government-organization-in_2008_The-Journal-of-Strategi.pdf',14,'Seems to be an ordinary regression, not PLS'),(10308,'Journal of Strategic Information Systems',2013,22,3,'Analyzing the impact of HRIS implementations on HR personnel’s job satisfaction and turnover intention','Christian Maier, Sven Laumer, Andreas Eckhardt, Tim Weitzel','Maier2013','193 - 207','An in-depth case of an e-Recruiting system implementation is used while focusing on the level of Human Resource (HR) employees to research unintended consequences during the implementation of Human Resources Information Systems (HRISs). We develop a model that integrates the belief and attitude component of the technology acceptance literature with work-related consequences. We provide evidence for an indirect effect of attitudes toward the HRIS on turnover intention that is fully mediated by job satisfaction. Our results contribute to the literature on systems implementations and technology adoption by suggesting work-related outcomes as important additional success variables.',1,1,'pdfs/2019/02/08/Analyzing-the-impact-of-HRIS-implementations-on-H_2013_The-Journal-of-Strate.pdf',14,''),(10309,'Journal of Strategic Information Systems',2010,19,3,'An empirical investigation of employee portal success','Nils Urbach, Stefan Smolnik, Gerold Riempp','Urbach2010','184 - 206','Employee portals are utilized by many companies to improve companies’ information exchange, communication, and employee collaboration, as well as to better support their business processes. Owing to limited IT budgets and the need to justify investments in employee portals, assessing the benefits of these is an important field in research and practice. Thus, the purpose of this study is to gain a better understanding of employee portal success. We introduce a theoretical model for this that is based on the DeLone and McLean IS Success Model. Furthermore, we develop hypotheses regarding the associations between different models’ success dimensions and test them using more than 10,000 employees’ responses collected in a survey of 22 companies. Our results indicate that besides the factors contributing to IS success in general, other success dimensions – like the quality of the collaboration and process support – have to be considered when aiming for a successful employee portal. The study’s findings make it possible for practitioners to understand the levers with which to improve their employee portals. By empirically validating a comprehensive success model for employee portals, the study’s results advance theoretical development in the area of collaboration-centered systems and present a basis for further research in this field.',1,1,'pdfs/2019/02/08/An-empirical-investigation-of-employee-_2010_The-Journal-of-Strategic-Inform.pdf',14,'@KD:'),(10310,'Journal of Strategic Information Systems',2011,20,4,'An empirical investigation of the relationship of IS strategy with firm performance','Dorothy E. Leidner, Janice Lo, David Preston','Leidner2011','419 - 437','Given the important impact that an IS strategy has on the potential value IS brings to an\r\norganization, we develop and test a model of IS Strategy and Firm Performance. Our\r\nsurvey-based study provides strong evidence that firms with defined IS strategies (either\r\nIS Innovator or IS Conservative) perform better than those without defined IS strategies.\r\nOrganizations without a clearly defined IS strategy actually experienced a negative relationship\r\nwith firm performance. These organizations should realize the potentially negative\r\noutcomes of such a lack of strategy and work to extricate themselves before a consistent pattern of investing in IS without clear organizational benefit develops. Furthermore, the study suggests that the IS Innovator strategy is, in particular, associated with more superior firm performance than the IS Conservative strategy under conditions of environmental dynamism. Organizational leaders need to consider the external environments under which their organizations are operating and evaluate the influence those environments may have on their IS strategy’s ability to impact performance. Post hoc analysis results also reveal a fourth potential IS strategy, one that strives for ambidexterity. Ambidextrous firms were found to be associated with the most superior performance, leading to a potential extension of the existing IS strategy typology and a call for future research.',1,1,'pdfs/2019/02/08/An-empirical-investigation-of-the-relationship_2011_The-Journal-of-Strategic.pdf',14,''),(10311,'Journal of Strategic Information Systems',2016,25,3,'Creating agile organizations through IT: The influence of internal IT service perceptions on IT service quality and IT agility','Paul Benjamin Lowry, David Wilson','Lowry2016','211 - 226','Businesses continue to make large investments in information technology (IT) resources, and it is crucial for them to implement effective management strategies to better leverage these resources. Modern organizations are increasingly dependent on IT to remain agile and competitive in a rapidly changing market, but there remain gaps in understanding how IT resources support IT agility. Recent IT strategy research highlights the role of IT service climate in driving positive IT service quality, and we extend this work in the form of a theoretical model that relates an organization’s internal IT service perceptions to IT agility. We hypothesize a partially mediated relationship wherein internal IT service perceptions positively affects IT agility, both directly and indirectly, through facilitating positive IT service quality, highlighting the crucial role of IT personnel and their service orientation in provisioning services to enable IT agility. We test our model with an unmatched survey of 400 full-time IT managers and professionals and find strong support for our hypotheses. Our results have important implications for future research and practice, as the IT community continues to seek to adopt effective strategies for managing and leveraging its expensive resources.',1,1,'pdfs/2019/02/08/Creating-agile-organizations-through-IT--The-influen_2016_The-Journal-of-Str.pdf',14,'>0.1 für \"not significant\"\r\nDef. für  \"Internal IT service perception\" finde ich nicht ... auch mit den anderen Definitionen tue ich mich schwer.\r\nich nehme 400 Teilnehmer, da im abstract steht: \"We test our model with an unmatched survey of 400 full-time IT managers and professionals\"\r\nBei \"Gender\" nach \"IT agility\" steht weder n/s noch Sternchen: da habe ich auch   >0.1  gewählt.'),(10312,'Journal of Strategic Information Systems',2018,27,1,'Data analytics competency for improving firm decision making performance','Maryam Ghasemaghaei, Sepideh Ebrahimi, Khaled Hassanein','Ghasemaghaei2018','101 - 113','This study develops and validates the concept of Data Analytics Competency as a five multidimensional formative index (i.e., data quality, bigness of data, analytical skills, domain\r\nknowledge, and tools sophistication) and empirically examines its impact on firm decision making performance (i.e., decision quality and decision efficiency). The findings based on an empirical analysis of survey data from 151 Information Technology managers and data analysts demonstrate a large, significant, positive relationship between data analytics competency and firm decision making performance. The results reveal that all dimensions of data analytics competency significantly improve decision quality. Furthermore, interestingly, all dimensions, except bigness of data, significantly increase decision efficiency. This is the first known empirical study to conceptualize, operationalize and validate the concept of data analytics competency and to study its impact on decision making performance. The validity of the data analytics competency construct as conceived and operationalized, suggests the potential for future research evaluating its relationships with possible antecedents and consequences. For practitioners, the results provide important guidelines for increasing firm decision making performance through the use of data analytics.',1,1,'pdfs/2019/02/09/Data-analytics-competency-for-improving-firm_2018_The-Journal-of-Strategic-I.pdf',14,'Im Modell 2 bin ich nicht sicher, ob es dieselbe Teilnehmerzahl ist, habe trotzdem 151 eingetragen.\r\nfür nicht significant habe ich wieder >0.1 gewählt.'),(10313,'Journal of Strategic Information Systems',2018,NULL,NULL,'Dealing with digital traces: Understanding protective behaviors on mobile devices','France Belanger, Robert E. Crossler','Belanger2018',NULL,'With increasingly digitization, more and more information is collected from individuals and organizations, leading to several privacy concerns. These risks are further heightened in the mobile realm as data collection can occur continuously and ubiquitously. When individuals use their own devices in work settings, these issues become concerns for organization as well. The question then is how to ensure individuals perform proper information protection behaviors on mobile devices. In this research, we develop a model of mobile information protection based on an integration of the Theory of Planned Behavior and the information privacy literature to explore the antecedents of the attitude of individuals towards sharing information on their mobile devices, their intentions to use protective settings, and their actual practices. The model is tested with data from 228 iPhone users. The results indicate that mobile information protection intention leads to actual privacy settings practice, and that attitude towards information sharing and mobile privacy protection self-efficacy affect this intention. Determinants of attitude towards information sharing include mobile privacy concern and trust of the mobile platform. Finally, prior invasion experience is related to privacy concern. These findings provide insights into factors that can be targeted to enhance individuals’ protective actions to limit the amount of digital information they share via their smartphones.',1,1,'pdfs/2019/02/09/Dealing-with-digital-traces--Understanding-pro_2018_The-Journal-of-Strategic.pdf',14,'228 respondents in Table B.1'),(10314,'Journal of Strategic Information Systems',2017,26,2,'Distinguishing the effects of B2B information quality, system quality, and service outcome quality on trust and distrust','D. Harrison McKnight, Nancy K. Lankton, Andreas Nicolaou, Jean Price','McKnight2017','118 - 141','Successful business-to-business (B2B) data exchanges can help firms improve interorganizational\r\ncooperation and operational practices, thereby increasing competitive advantage. However, data exchange quality and trust are not assured. Further, although researchers have examined how trust\r\nin the exchange partner relates to data exchange system success, both trust and distrust may be\r\nimportant to consider. Using two-factor theory and trust theory, we examine the differential impacts of information quality, system quality, and service outcome quality on trusting and distrusting beliefs. We also study whether trusting and distrusting beliefs have differential influences on relationship commitment and perceived risk. Results from a laboratory experiment show that information quality, a process (i.e., motivating) factor, more strongly influences trusting beliefs than distrusting beliefs, whereas service outcome quality, an outcome (i.e., hygiene) factor, more strongly influences distrusting beliefs. Also, while trusting beliefs has a significantly stronger influence on relationship commitment, trusting and distrusting beliefs have equivalent effects on perceived risk. Implications and ways to expand this research are discussed.',1,1,'pdfs/2019/02/09/Distinguishing-the-effects-of-B2B-information-qualit_2017_The-Journal-of-Str.pdf',14,'Teilnehmer:  145 participants  genommen\r\nfür nicht signifikant habe ich >0.1 genommen'),(10315,'Journal of Strategic Information Systems',2016,25,1,'Do different kinds of trust matter? An examination of the three trusting beliefs on satisfaction and purchase behavior in the buyer–seller context','Jingjun (David) Xu, Ronald T. Cenfetelli, Karl Aquino','Xu2016','15 - 31','Trust has been extensively studied in the buyer–seller context and typically operationalized according to the McKnight tripartite conception of trusting beliefs. The McKnight model identifies three beliefs (integrity, benevolence, and competence) as the key components of trust. However, limited research has examined the relative effect of these three individual trusting beliefs on satisfaction and purchase behavior in the buyer–seller context. To address this gap, we posit that a buyer’s beliefs in a seller’s integrity and benevolence have stronger influences on satisfaction than a belief in a seller’s competence. In contrast, a buyer’s belief in a seller’s competence has a stronger influence on purchase behavior as compared to beliefs in a seller’s integrity and benevolence. The results from a buyer–broker simulation study support that (1) a buyer’s belief in a seller’s benevolence is a stronger predictor of satisfaction than the belief in a seller’s competence; (2) a buyer’s belief in a seller’s competence is a stronger predictor of purchase behavior than are beliefs in a seller’s integrity and benevolence. This research enhances our theoretical understanding about which dimensions of trust play more important roles in influencing satisfaction and purchase behavior, respectively. This research also provides guidance to practitioners enabling them to focus on the development and training foci that best prepare customer relationship employees on the diverse aspects of trust most salient to customer needs, such as, emphasizing competence over benevolence for infrequent purchases, or emphasizing benevolence for potentially frequent purchases.',1,1,'pdfs/2019/02/09/Do-different-kinds-of-trust-matter--An-examination-of-_2016_The-Journal-of-S.pdf',14,'für nicht signifikant  >0.1 gewählt'),(10316,'Journal of Strategic Information Systems',2016,25,2,'Does mutuality matter? Examining the bilateral nature and effects of CEO–CIO mutual understanding','Alexander Benlian, Ingmar Haffke','Benlian2016','104 - 126','Despite the criticality of a healthy partnership between CEOs and CIOs in organizations for effective business–IT alignment, we still know little about how crucial yet under-researched facets of mutual understanding compare between CEOs and CIOs and how their ability of mutual perspectivetaking\r\naffects the quality of collaboration in their partnership. Drawing on two established theoretical\r\nmodels in social and personal relationship research, the perceptual congruence model (PCM) and the\r\nactor–partner interdependence model (APIM), our study examines 102 matched-pair survey responses of CEOs and CIOs using dyadic data analysis. Our findings show that both executives’ actual opinions on important business and IT topics are more similar than both perceive them to be. Accordingly, perceptions of each other’s opinions are negatively biased away from their real opinions. Moreover, our study demonstrates that CIOs’ understanding of their CEO plays a more pivotal role in predicting the quality of CEO–CIO collaboration than CEOs’ understanding of their CIO; this highlights the disparate importance of an active and passive role of understanding in the CEO–CIO partnership. Implications for research and practice are discussed.',1,1,'pdfs/2019/02/09/Does-mutuality-matter--Examining-the-bilateral-na_2016_The-Journal-of-Strate.pdf',14,'zwischen  \"CIO’s understanding of the CEO \" und \"Quality of Collaboration indicated by CEO\" steht kein Wert .. kann ich so aber nicht speichern, also trage ich 0.0 und  >0.1 ein.'),(10317,'Journal of Strategic Information Systems',2016,25,3,'Expectable use: An important facet of IT usage','Isabelle Walsh, Mireille Gettler-Summa, Michel Kalika','Walsh','177 - 210','In this article, we add to the growing body of recent theoretical literature on usage, which remains fragmented. We propose a new concept emerging from our work – expectable use – as a dispositional facet of IT usage that may evolve over time, depending on training and context. This facet of usage represents the user’s disposition, or inclination, to use any IT (digital devices, software, etc.) pro-actively and in a self-determined fashion; it includes affective, cognitive and behavioral elements that result from both individual and group factors. With a classic grounded theory stance, we use mixed data and techniques, both qualitative and quantitative, to conceptualize, define, and model this new variable; we develop a quantitative index to assess it at a given moment in time. As a result of our work, we also propose that expectable use should significantly explain effective use and utilization.',1,1,'pdfs/2019/02/09/Expectable-use--An-important-facet-o_2016_The-Journal-of-Strategic-Informati.pdf',14,'Teilnehmer 676, da  \"During the exploratory phases of our research, we first used secondary qualitative data previously collected through 54 semi-structured interviews (Walsh et al., 2010) (phase 1). We then added primary mixed data: quantitative (a survey with 640 participants) and qualitative (informal interviews) (phase 2). We used further primary quantitative data (676 participants) during the last, confirmatory phase (phase 3).\"   und im Anhang  D3 bei \"Total\"  676  steht.'),(10318,'Journal of Strategic Information Systems',2013,22,2,'Explaining the adoption of grid computing: An integrated institutional theory and organizational capability approach','Christian M. Messerschmidt, Oliver Hinz','Messerschmidt2013','137 - 156','Grid computing can meet computational demands and offers a promising resource utilization approach. However, little research details the drivers of and obstacles to adoption of this technology. Institutional and organizational capability theory suggests an adoption model that accounts for inter- and intra-organizational influences. An empirical study with 233 high-ranking IT executives reveals that adoption results from social contagion, while organizational capabilities such as trust, firm innovativeness,\r\ntendency to outsource, and IT department size, influence adoption from an intra-organizational perspective. The findings show that mimetic pressures and trust play major roles in adoption processes,\r\nwhich differentiates grid computing from other inter-organizational systems.',1,1,'pdfs/2019/02/09/Explaining-the-adoption-of-grid-computing--An-integ_2013_The-Journal-of-Stra.pdf',14,'Es gibt 7 Kontroll-Variablen: Size of IS-department, IT-Budget-Development, IT-Budget-Size, Grid Awareness, Industry, Firm Size, Estimated Duration of Emplementation  \r\nund 2 Typen: Reflective First-Order Constructs  und  Formative Second-Order Constructs.\r\nFür \"nicht signifikant\" habe ich  >0.1  eingegeben'),(10319,'Journal of Strategic Information Systems',2018,27,1,'Exploring the relationships between IT competence, innovation capacity and organizational agility','T. Ravichandran','Ravichandran2018','22 - 42','Business environments today are characterized as being very dynamic and hyper competitive.\r\nOrganizations in these environments have to be agile in order to adapt their strategies and actions to be successful. While it is recognized that information technology can enable firms to be agile, there is a limited understanding of the mechanisms through and the contexts in which Information Technology (IT) enhances agility. This study examines two key antecedents of organizational agility, namely the IT competence of a firm and its innovation capacity and, examine their independent and joint effects on agility. We test our model using data collected from large firms in the US. The results provide strong support for our model. We found that firms with superior IS capabilities coupled with an aggressive IT investment orientation create digital platforms that enable them to be agile. We also found that the innovation capacity of the firm has a positive relationship with organizational agility and that firms with higher innovation capacity are better able to leverage their digital platforms to enhance agility. Our results indicate that organizational agility has a strong positive impact of firm performance. We interpret and discuss these results and their theoretical and practical implications.',1,1,'pdfs/2019/02/09/Exploring-the-relationships-between-IT-competence_2018_The-Journal-of-Strate.pdf',14,'Es gibt drei Kontrollvariablen:  Firm size, Firm age, Industry sector  (im pdf Seite 24 unten).\r\n129 Teilnehmer aus Table 2.\r\nTable 3: \"The significance of the item loadings were assessed using bootstrapping. The t values for all item loadings were significant at least at the p < 0.001 level.\"\r\n\r\nFig.4 (moderiertes Modell) stimmt nicht mit den Werten in  Table 6 überein, oder?  \r\nInnovation capacity -> Digital platform capability : 0.277  in Table aber\r\nInnovation capacity -> Organizational agility  in Figure 4:  0.277\r\nIch habe die Wetrte aus der Tabelle übernommen - nun könnte aber die Signifikanz  (nicht sign.) nicht stimmen.'),(10320,'Journal of Strategic Information Systems',2011,20,4,'Firm-level benefits of IT-enabled resources: A conceptual extension and an empirical assessment','Saggi Nevo, Michael Wade','Nevo2011','403 - 418','While the business value of IT (BVIT) is central to the IS discipline, only recently a possible chain of causation from IT assets (i.e., fungible, widely available, commodity-like, technology-based products) to firm performance has been conceptually specified. Furthermore, little empirical evidence exists regarding IT assets’ business value. In light of this paucity, this paper makes several contributions to IS research and practice. First, it advances the BVIT literature by empirically testing a model that traces a path from IT assets through ITenabled resources to firm performance. Second, it extends the BVIT and resource-based view (RBV) literatures by explicating and testing the impact of a firm’s external environment on its IT-enabled resources. Third, it builds on recent literature to argue for, and test, two distinct forms of firm-level outcome: operational and strategic benefits. Finally, the paper contributes to managers’ and IS practitioners’ knowledge by demonstrating the transformative capacity of IT assets on the strategic potential of organizational resources. Empirically, the paper develops and employs valid and reliable scales to test the research model using survey data on IT-enabled customer service departments. The findings demonstrate that when an IT asset is combined with an organizational resource, the extent of synergy borne out of the resulting relationship can positively impact the strategic potential of the ensuing IT-enabled resource. This IT-enabled resource, in turn, is positively associated with firm-level benefits. Further, the external environment is shown to exert a positive effect on the strategic potential of outside-in IT-enabled resources. In sum, this paper offers several important conceptual and empirical contributions to a stream of research that is at the core of the IS discipline.',1,1,'pdfs/2019/02/09/Firm-level-benefits-of-IT-enabled-resources--A-c_2011_The-Journal-of-Strateg.pdf',14,'Teilnehmerzahl: \"168 completed questionnaires were received\" Seite7 Table3\r\nUnsicher, ob \"turbulence\" und \"Non-substitutability\" Moderatoren sind?\r\nZwischen \"Rarity\" und \"Strategic Benefits\",  \"Inimitability\" und \"Strategic Benefits\",   gibt es je einen \"nicht signifikant\" Pfeil ohne \"path coefficient\", das konnte ich  also nicht eintragen. Ebenso zwischen \"Inimitability\" und \"Operational Benefits\" ;  \"Non-substitutability\" und \"Operational Benefits\"/ \"Strategic Benefits\".'),(10321,'Journal of Strategic Information Systems',2012,21,3,'Firm orientation, community of practice, and Internet-enabled interfirm communication: Evidence from Chinese firms','Geoffrey G. Bell, Fujun Lai, Dahui Li','Bell2012','201 - 215','What motivates firms to develop Internet-enabled interfirm communication? We draw upon the work of Alavi et al. (2005–2006) and propose that the use of the Internet in interfirm communication is influenced by a firm’s firm orientation and its internal communities of practice. Based on data collected from 307 international trade firms in the Beijing area, we find that Internet-enabled interfirm\r\ncommunication is directly driven by internal community of practices and customer orientation, and\r\nindirectly by competitor orientation and learning orientation. The internal community of practice is\r\naffected by learning orientation and competitor orientation, but not by customer orientation. The present study contributes to the literature by providing empirical investigation on firm’s strategic communications from the perspective of firm orientations, delineating how different firm orientations vary in impacting firm’s strategic communications, and exploring the bridging effect of communities of practices on the influences of firm orientations on knowledge management initiatives.',1,1,'pdfs/2019/02/09/Firm-orientation--community-of-practice--and-Intern_2012_The-Journal-of-Stra.pdf',14,'>0.1 für non-significant'),(10322,'Journal of Strategic Information Systems',2018,27,2,'How and why trust matters in post-adoptive usage: The mediating roles of internal and external self-efficacy','Stefan Tams, Jason Bennett Thatcher, Kevin Craig','Tams2018','170 - 190','Since the underutilization of technology often prevents organizations from reaping expected benefits from IT investments, an increasing body of literature studies how to elicit value-added, post-adoptive IT use behaviors. Such behaviors include extended and innovative feature use, both of which are exploratory in nature and can lead to improved work performance. Since these exploratory behaviors can be risky, research has directed attention to trust in technology as an antecedent to post-adoptive IT use. In parallel, research has examined how computer self-efficacy relates to post-adoptive IT use. While such research has found that both trust and efficacy can lead to value-added IT use and that they might do so interdependently, scant research has examined the interplay between these antecedents to post-adoptive IT use. Drawing on the Model of Proactive Work Behavior with a focus on its predictions about trust and efficacy, we develop a research model that integrates trust in technology and computer self-efficacy in the post-adoption context. Our model suggests that the two concepts are interdependent such that trust-related impacts on post-adoptive use behaviors unfold via computer-related self-efficacy beliefs. Contemporary tests of mediation on data from more than 350 respondents provided support for our model. Hence, our findings begin to open the black box by which trust-related impacts on post-adoptive behaviors unfold, revealing computer self-efficacy as an important mediating factor. In doing so, this study furthers understanding of how, and why, trust matters in postadoptive usage, enabling strategic change management by elucidating the “fit” between technological characteristics and post-adoptive usage.',1,1,'pdfs/2019/02/09/How-and-why-trust-matters-in-post-adoptive-usage--_2018_The-Journal-of-Strat.pdf',14,'\"Trust in helpfulness/Trust in reliability\"  nach \"Trying to innovate\"  habe ich nur p>0.1 auswählen können, es ist aber jeweils p>0.05\r\n\r\nPath coefficient : die  b-Werte unterhalb der Tabelle4 im pdf!!!'),(10323,'Journal of Strategic Information Systems',2014,23,2,'Incorporating trust-in-technology into Expectation Disconfirmation Theory','Nancy Lankton, D. Harrison McKnight, Jason Bennett Thatcher','Lankton2014','128 - 145','Continued use of strategic information systems is not always a given. This study proposes that users’ trust in the system may influence their satisfaction and continuance intention. While trust has been found to have strategic implications for understanding consumers’ technology usage, relatively little\r\nresearch has examined how trust’s influence operates over time. To gain insight into trust’s influence on strategic system usage over time and to explain how trust relates to satisfaction and continuance\r\nintention, we integrate trust-related constructs with the Complete Expectation Disconfirmation Theory (EDT) Model. Our results demonstrate that trust plays a central role in the EDT process and that the EDT process helps explain trust’s role more completely. The study shows that technology trusting expectations influence trusting intention through performance, disconfirmation, and satisfaction. We also show that technology trusting intention adds predictive power to EDT’s satisfaction construct as together they predict usage continuance intention. For research, our results provide a strong combined EDT and trust theory base for future studies that examine expectation management and system development projects. For practice, our study informs systems implementation strategies for technologies that have fewer human-like characteristics and more technology-like characteristics. Our findings underscore that managers need to adopt an EDT process-based view when seeking to build trust, satisfaction, and continuance intention in strategically important information systems.\"',1,1,'pdfs/2019/02/09/Incorporating-trust-in-technology-into-Expec_2014_The-Journal-of-Strategic-I.pdf',14,'control variables: Usefulness, Ease of use, Experience, Gender, Exam Grade\r\np>0.1  für nicht signifikant\r\n\r\n296'),(10324,'Journal of Strategic Information Systems',2002,11,3,'Institution-based trust in interorganizational exchange relationships: the role of online B2B marketplaces on trust formation','Paul A. Pavlou','Pavlou2002','215 - 243','Given the uncertainty of online transactions, the digital economy encourages the creation of\r\ninstitutional structures that assure online interorganizational exchange relationships. This research\r\nexamines how institution-based trust develops in online B2B marketplaces to facilitate interorganizational trust (buyers’ trust in sellers). Building upon the notion of institutional trust\r\n[Zucker,1986], this study proposes how specific institution-based structures help engender\r\ninterorganizational trust and indirectly influence transaction success in B2B marketplaces. Five\r\nspecific institution-based mechanisms are proposed—perceived monitoring, perceived legal bonds,\r\nperceived accreditation, perceived feedback, and perceived cooperative norms. To assess the\r\ninfluence of the proposed two dimensions of interorganizational trust—credibility and benevolence—\r\nin buyer–seller relationships, three trust outcomes are examined—satisfaction, perceived risk, and\r\ncontinuity. The proposed model is tested on data from 102 organizational buyers in an online B2B\r\nmarketplace. The results support the proposed model, delineating the relationship between institutionbased trust and interorganizational trust. The study provides evidence on how specific institutional mechanisms build trust in online B2B marketplaces, stressing the ability of institution-based trust to build a trustworthy trading environment in the digital economy. The paper discusses the theoretical and managerial implications of this study and proposes several suggestions for future research.',1,1,'pdfs/2019/02/09/Institution-based-trust-in-interorganizational-excha_2002_The-Journal-of-Str.pdf',14,'Signifikanz ist nur für ein und zwei Sterne angegeben. Werte ganz ohne Stern habe ich auf ns: p>0.1 gesetzt.'),(10325,'Journal of Strategic Information Systems',2008,17,3,'Internet privacy concerns and beliefs about government surveillance – An empirical investigation','Tamara Dinev, Paul Hart, Michael R. Mullen','Dinev2008','214 - 233','This U.S.-based research attempts to understand the relationships between users’ perceptions about Internet privacy concerns, the need for government surveillance, government intrusion concerns, and the willingness to disclose personal information required to complete online transactions. We test a theoretical model based on a privacy calculus framework and Asymmetric Information Theory using data collected from 422 respondents. Using LISREL, we found that privacy concerns have an important influence on the willingness to disclose personal information required to transact online. The perceived need for government surveillance was negatively related to privacy concerns and positively related to willingness to disclose personal information. On the other hand, concerns about government intrusion were positively related to privacy concerns. The theoretical framework of our study can be applied across other countries.',1,1,'pdfs/2019/02/09/Internet-privacy-concerns-and-beliefs-about-gove_2008_The-Journal-of-Strateg.pdf',14,'nicht signifikant: p>01.\r\nZwischen PCIA  und PNGS bzw. GIC und zwischen PCIF und GIC sind keine Richtungspfeile: ich habe nur eine Richtung eingetragen.'),(10326,'Journal of Management Information Systems',2007,23,3,'A Knowledge Management Success Model: Theoretical Development and Empirical Validation','UDAY R. KULKARNI, SURY RAVINDRAN, RONALD FREEZE','KULKARNI, RAVINDRAN, AND FREEZE','309-347','We examine a knowledge management (KM) success model that incorporates the quality of available knowledge and KM systems built to share and reuse knowledge such as determinants of users’ perception of usefulness and user satisfaction with an organization’s KM practices. Perceived usefulness and user satisfaction, in turn, affect knowledge use, which in our model is a measure of how well knowl- edge sharing and reuse activities are internalized by an organization. Our model includes organizational support structure as a contributing factor to the success of KM system implementation. Data collected from 150 knowledge workers from a variety of organizations confirmed 10 of 13 hypothesized relationships. Notably, the organizational support factors of leadership commitment, supervisor and coworker support, as well as incentives, directly or indirectly supported shared knowledge quality and knowledge use. In line with the proposed model, the study lends support to the argument that, in addition to KM systems quality, firms must pay careful attention to championing and goal setting as well as designing adequate reward systems for the ultimate success of these efforts. This is one of the first studies that encompasses both the supply (knowledge contribution) and demand (knowledge reuse) sides of KM in the same model. It provides more than anecdotal evidence of factors that determine successful KM system implementations. Unlike earlier studies that only deal with knowledge-sharing incentives or quality of shared knowledge, we present and empirically validate an integrated model that includes knowledge sharing and knowledge quality and their links to the desired outcome—namely, knowledge reuse.',1,1,'pdfs/2019/02/09/_A_Knowledge_Management_Success_Model__Theoretical_Development_and_Empir_8oItVn1.pdf',NULL,''),(10327,'Journal of Management Information Systems',2005,22,1,'A Multidimensional Commitment Model of Volitional Systems Adoption and Usage Behavior','YOGESH MALHOTRA AND DENNIS GALLETTA','YOGESH MALHOTRA AND DENNIS GALLETTA','117-151','In recent years, several organizations have implemented nonmandatory information and communication systems that escape the conventional behavioral logic of understanding acceptance and usage from a normative perspective of compliance with the beliefs of others. Because voluntary systems require users\' volitional behavior, researchers have traced recent implementation failures to a lack of user commitment. However, gaps in our understanding of volitional usage behavior and user commitment have made it difficult to advance theory, researcb, and practice on this issue. To validate a proposed research model, cross-sectional, between-subjects, and within-subjects field data were collected from 714 users at the time of initial adoption and after six months of extended use. The model explained between 44.1 percent and 58.5 percent of the variance in adoption and usage behavior based upon direct effects of user commitment. Findings suggest that user commitment plays a critical role in the volitional acceptance and usage of such systems. Affective commitment—that is, internalization and identification based upon personal norms—exhibits a sustained positive influence on user behavior. In contrast, continuance commitment—that is, compliance-based upon social norms—shows a sustained negative influence from initial adoption to extended use. Theory development based upon Kelman\'s social influence framework offers new empirical insights about system users\' commitment and how it affects volitional usage behavior.',1,1,'pdfs/2019/02/09/_A_Multidimensional_Commitment_Model_of_Volitional_Systems_Adoption_and__r2WS4o9.pdf',NULL,''),(10330,'Journal of Management Information Systems',2005,21,4,'Antecedents of Information and System Quality: An Empirical Examination Within the Context of Data Warehousing','R. Ryan Nelson, Peter A. Todd and Barbara H. Wixom',NULL,NULL,'Understanding the successful adoption of information technology is largely based upon understanding the linkages among quality, satisfaction, and usage. Al- though the satisfaction and usage constructs have been well studied in the informa- tion systems literature, there has been only limited attention to information and system quality over the past decade. To address this shortcoming, we developed a model consisting of nine fundamental determinants of quality in an information technology context, four under the rubric of information quality (the output of an information system) and five that describe system quality (the infonnation processing system required to produce the output). We then empirically examined the aptness of our model using a sample of 465 data warehouse users from seven different organizations that employed report-based, query-based, and analytical business intelligence tools. The results suggest that our determinants are indeed predictive of overall information and system quality in data warehouse environments, and that our model strikes a balance between comprehensiveness and parsimony. We conclude with a discussion of the implications for both theory and the development and implementation of information technology applications in practice.',1,1,'pdfs/2019/02/09/_Antecedents_of_Information_and_System_Quality.pdf',NULL,''),(10332,'Journal of Management Information Systems',2010,26,4,'Connecting IT Services Operations to Services Marketing Practices','Mitzi M. Montoya, Anne P. Massey, Vijay Khatri','Montoya, Massey and Khatri','65–85','The importance of building relationships with customers and trust in the services provider is well documented in the marketing literature. Conceptually, we extend this logic to the context of internal information technology (It) services operations through the notion of the service delivery chain. the purpose of the study is to examine how key service mechanisms in operational It implementation are related to employee perceptions of actual system benefits and trust in the It services provider. We report on a study with 380 employees of 14 bank affiliates that were recently acquired by a bank holding company. the focus of the study is on postimplementation trust rather than preimplementation or initial trust, and the service provider is viewed as the object of trust rather than the technology. Our findings suggest that training, trial, and social influence are key service mechanisms an It services provider can use to stimulate trust in the It services provider and the realization of system benefits.',1,1,'pdfs/2019/02/09/_Connecting_IT_Services_Operations_to_Services_Marketing_Practices.pdf',NULL,''),(10333,'Journal of Management Information Systems',2009,26,3,'Consumer Empowerment Through Internet-Based Co-creation','Johann Füller, Hans Mühlbacher, Kurt Metzler, Gregor Jawecki','Füller, Mühlbacher, Metzler and Jawecki','71 - 102','Cost-efficient and multimedia-rich interaction opportunities offered by the Internet and the existence of online communities have made virtual co-creation a suitable means of creating value and improving the overall success of new products. Information technology enables new forms of producer-consumer collaboration in new product development processes. however, little research exists on consumers’ experiences during virtual co-creation tasks. Drawing on the literature on organizational behavior, we introduce the construct of consumer empowerment to describe consumers’ perceived influence on product design and decision making. this paper presents the first large-scale empirical study investigating how consumers are empowered through Internet-based co-creation activities. to analyze the impact of applied interaction tools, 727 consumers having taken part in virtual co-creation projects were asked about their experienced tool support, their perceived empowerment, how much they enjoyed the',1,1,'pdfs/2019/02/09/_Consumer_Empowerment_Through_Internet-Based_Co-creation.pdf',NULL,''),(10334,'Journal of Management Information Systems',2006,23,2,'Consumer Perceptions and Willingness to Pay for Intrinsically Motivated Online Content','ALEXANDRE B. LOPES AND DENNIS F. GALLETTA','ALEXANDRE B. LOPES AND DENNIS F. GALLETTA','203–231','Providing profitable online content has been an elusive goal, challenging many companies such as the New York Times, Disney/ABC/ESPN, and Microsoft/ Slate. Charging for content has been hit-or-miss, attributable to a lack of generally applicable models of information value. Previous studies in the management information systems literature emphasized extrinsically motivated content (addressing tangible gains), while many sites target intrinsic goals such as entertainment or education. This study examines potential factors influencing willingness to pay for intrinsically motivated online content. Data from 392 college students indicate that even when analyzing content whose potential rewards are intangible and nonquantifiable, potential consumers focus on “expected benefits” as the main antecedent for willingness to pay. Other antecedents, such as perceived quality and provider reputation, only affected willingness to pay indirectly through expected benefits. Researchers are offered a baseline model for future study, and practitioners are advised to provide initial visitors a clear message about benefits of use to entice them to pay for content.',1,1,'pdfs/2019/02/09/_Consumer_Perceptions_and_Willingness_to_Pay_for_Intrinsically_Motivated_snVbISA.pdf',NULL,''),(10335,'Journal of Management Information Systems',2006,22,4,'Digital Inclusiveness—Longitudinal Study of Internet Adoption by Older Adults','Jolie C. Y. Lam, Matthew K.O. Lee','JOLIE C. Y. LAM AND MATTHEW K.O. LE','177- 206',': In order to build a digital inclusive society, both government and nongov ernment organizations in countries such as China, Japan, Korea, Singapore, Taiwan the United Kingdom, and the United States have been offering training programs t the general public and establishing community-wide public access computer facilities in recent years. However, offering training programs and enabling access to facilities are not sufficient on their own if, due to other reasons, the socially disadvantaged groups do not choose to make use of the facilities. As an exploratory investigation, this study focuses on the voluntary adoption of these facilities (typified by the Interne by one such disadvantaged group - older adults. In particular, this study investigates the role of Internet self-efficacy and outcome expectations in older adults\' usage o the Internet through a three-part longitudinal study, involving almost 1,000 participants. A theoretical model based on social cognitive theory was developed and empirically tested through both surveys and lab experiments. Behavioral modeling training courses were offered to adults age 55 or older in the study over a one-year period. Questionnaire surveys and cognitive knowledge assessments were conducted. In general, the findings in the longitudinal study (including three repeated measures) validated the affects of Internet self-efficacy and outcome expectations on usage intention and the important roles of support and encouragement in the formation of self-efficacy and outcome expectations. Limitations and implication',1,1,'pdfs/2019/02/09/_Digital_Inclusiveness--Longitudinal_Study_of_Internet_Adoption_by_Older_Adults.pdf',NULL,''),(10336,'Journal of Management Information Systems',2006,23,2,'Do I Trust You Online, and If So, Will I Buy? An Empirical Study of Two Trust-Building Strategies','KAI H. LIM, CHOON LING SIA, MATTHEW K.O. LEE, AND IZAK BENBASAT','LIM, SIA, LEE, AND BENBASAT','233–266','This research investigates the effectiveness of various trust-building strategies to influence actual buying behavior in online shopping environments, particularly for first-time visitors to an Internet store that does not have an established reputation. Drawing from the literature on trust, we developed a model of how trust-building strategies could affect trust and the consequences of trust. We investigated two trust-building strategies: portal association (based on reputation categorization and trust transference) and satisfied customer endorsements (based on unit grouping, reputation categorization, and trust transference).\r\nA series of two studies was conducted at a large public university in Hong Kong. The first study employed a laboratory experiment to test the model in an online book- store environment, using a real task that involves actual book purchases. Of the two strategies investigated, satisfied customer endorsement by similar peers, but not portal association, was found to increase consumers’ trusting beliefs about the store. This, in turn, positively influenced consumers’ attitudes toward the store and their willingness to buy from the store, which ultimately led to actual buying behaviors. To gather further insights on the two Web strategies investigated, a second study was conducted using a questionnaire survey approach. Overall, the findings corroborated those in the first study. Specifically, it shows that endorsements by similar (local, nonforeign) peers, but not by dissimilar (foreign) peers, were effective means of developing trust among first-time visitors to online stores.',1,1,'pdfs/2019/02/09/_Do_I_Trust_You_Online_and_If_So_Will_I_Buy.pdf',NULL,''),(10337,'Journal of Management Information Systems',2005,21,4,'Effect of Information Systems Resources and Capabilities on Firm Performance: A Resource-Based Perspective','T. RAVICHANDRAN, CHALERMSAK LERTWONGSATIEN','RAVICHANDRAN, LERTWONGSATIEN','237 - 276','We draw on the resource-based theory to examine how information systems (IS) resources and capabilities affect firm performance. A basic premise is that a firm\'s performance can be explained by how effective the firm is in using information technology (IT) to support and enhance its core competencies. In contrast to past studies that have implicitly assumed that IS assets could have direct effects on firm performance, this study draws from the resource complementarity arguments and posits that it is the targeted use of IS assets that is likely to be rent-yielding. We develop the theoretical underpinnings of this premise and propose a model that interrelates IS resources, IS capabilities, IT support for core competencies, and firm performance. The model is empirically tested using data collected from 129 firms in the United States. The results provide strong support for the research model and suggest that variation in firm performance is explained by the extent to which IT is used to support and enhance a firm\'s core competencies. The results also support our proposition that an organization\'s ability to use IT to support its core competencies is dependent on IS functional capabilities, which, in turn, are dependent on the nature of human, technology, and relationship resources of the IS department. These results are interpreted and the implications of this study for IS research and practice are discussed.',1,1,'pdfs/2019/02/09/_Effect_of_Information_Systems_Resources_and_Capabilities_on_Firm_Performance.pdf',NULL,''),(10338,'Journal of Management Information Systems',2009,25,4,'Evaluating Anthropomorphic Product Recommendation Agents: A Social Relationship Perspective to Designing Information Systems','LINgyuN QIu, Izak BENBaSat','QIu AND BENBaSat','145–181','In online shopping environments, the product-advising function originally performed by salespeople is being increasingly taken over by software-based product recommendation agents (PRas). However, the literature has mostly focused on the functionality design and utilitarian value of such decision support systems, mostly ignoring the potential social influence they could exert on their users.\r\nthe objective of this study is to apply a social relationship perspective to the de- sign of interfaces for PRas. We investigate the effects of applying anthropomorphic interfaces—namely, humanoid embodiment and voice output—on users’ perceived social relationship with a technological and software-based artifact designed for electronic commerce contexts. the findings from a laboratory experiment indicate that using humanoid embodiment and human voice–based communication signifi- cantly influences users’ perceptions of social presence, which in turn enhances users’ trusting beliefs, perceptions of enjoyment, and ultimately, their intentions to use the agent as a decision aid. these results extend the applicability of theories concerning traditional shopper–salesperson relationships to customers’ interactions with techno- logical artifacts residing on Web sites—that is, the recommendation agent software— and provide practitioners with guidelines on how to design Internet stores with the goal of building social relationships with online shoppers and enhancing their overall shopping experiences.',1,1,'pdfs/2019/02/09/_Evaluating_Anthropomorphic_Product_Recommendation_Agents.pdf',NULL,''),(10339,'Journal of Management Information Systems',2008,24,4,'Examining Trust in Information Technology Artifacts: The Effects of System Quality and Culture','ANTHONY VANCE, CHRISTOPHE ELIE-DIT-COSAQUE, DETMAR W. STRAUB','VANCE, ELIE-DIT-COSAQUE, AND STRAUB','73–100','The topic of trust in information technology (IT) artifacts has piqued inter- est among researchers, but studies of this form of trust are not definitive regarding which factors contribute to it the most. Our study empirically tests a model of trust in IT artifacts that increases our understanding in two ways. First, it sets forth two previously unexamined system quality constructs—navigational structure and visual appeal. We found that both of these system quality constructs significantly predict the extent to which users place trust in mobile commerce technologies. Second, our study considers the effect of culture by comparing the trust of French and American potential users in m-commerce technologies. We found that not only does culture directly affect user trust in IT artifacts but it also moderates the extent to which navi- gational structure affects this form of trust. These findings show that system quality and culture significantly affect trust in the IT artifact and point to rich possibilities for future research in these areas.',1,1,'pdfs/2019/02/09/_Examining_Trust_in_Information_Technology_Artifacts__The_Effects_of_Sys_OIs6oCh.pdf',NULL,''),(10340,'Journal of Management Information Systems',2005,22,1,'Expertise Integration and Creativity in Information Systems Development','Amrit Tiwana, Ephraim R. Mclean',NULL,'13 - 43','ABSTRACT: This paper addresses the understudied issue of how individually held ex- pertise in information systems development (ISD) teams results in creativity at the team level during the development process. We develop the idea that team creativity results primarily from integration of individually held expertise of team members at the team level. We further propose the quality of intrateam relationships and knowledge complementarities that align the work of individual team members at the project level influence creativity primarily through the process of expertise integration. We use data from a field study of 142 participants in 42 ISD projects to test the proposed model.\r\nThe paper makes three new contributions to the IS literature. Its key contribution lies in developing an expertise integration view of team creativity. We demonstrate the centrality of integrating individually held tacit and explicit knowledge about the problem domain and the technology at the team level in achieving team creativity. The use of a process-focused conceptualization of team creativity is especially noteworthy here.\r\nThe second contribution of the paper lies in conceptually developing and operationalizing the concept of expertise integration, a mechanism by which individu- ally held knowledge is integratively applied at the project level. Although the impor- tance of knowledge in the ISD process is widely recognized in prior research, this is the first study to develop the concept in a operationally meaningful way. The third key contribution lies in showing that the compositional and relational attributes of ISD project teams—diverse specialized knowledge in a team, the quality of intrateam work- ing relationships, and members\' cross-domain absorptive capacity—do not engender creativity by themselves; they do so primarily because they enhance integration of individual knowledge at the project level. We offer empirical evidence for such full mediation. These findings have important theoretical and practical implications, which are discussed in the paper',1,1,'pdfs/2019/02/09/_Expertise_Integration_and_Creativity_in_Information_Systems_Development.pdf',NULL,''),(10341,'Journal of Management Information Systems',2008,24,4,'Explaining and Predicting the Impact of Branding Alliances and Web Site Quality on Initial Consumer Trust of E-Commerce Web Sites','Paul Benjamin Lowry, Anthony Vance, Greg Moody, Bryan Beckman, Aaron Read','Lowry2008','199-224','Trust is a crucial factor in e-commerce. However, consumers are less likely to trust unknown Web sites. This study explores how less-familiar e-commerce Web sites can use branding alliances and Web site quality to increase the likelihood of initial consumer trust. We use the associative network model of memory to explain brand knowledge and to show how the mere exposure effect can be leveraged to improve a Web site’s brand image. We also extend information integration theory to explain how branding alliances are able to increase initial trust and transfer positive effects to Web sites. Testing of our model shows that the most important constructs for increasing initial trust in our experimental context are branding and Web site quality. Finally, we discuss future research ideas, limitations, implications, and ideas for practitioners.',1,1,'pdfs/2019/02/09/_Explaining_and_Predicting_the_Impact_of_Branding_Alliances.pdf',NULL,''),(10342,'Journal of Management Information Systems',2003,20,1,'Exploring the Core Concepts of Media Richness Theory: The Impact of Cue Multiplicity and Feedback Immediacy on Decision Quality','Surinder Singh Kahai, Randolph B. Cooper','Kahai2003','263-299','Employing media richness theory, a model is developed to open the black box surrounding the impact of computer-mediated communication systems on decision quality. The effects on decision quality of two important communication system factors, cue multiplicity and feedback immediacy, are examined in light of three important mediating constructs: social perceptions, message clarity, and ability to evaluate others, A laboratory experiment examining two tasks and employing face-to-face, electronic meeting, electronic conferencing, and electronic mail communication systems is used to assess the model\'s validity. Results provide consistent support for the research model as well as media richness theory. Richer media facilitate social perceptions (total socio-emotional communication and positive socio-emotional climate) and perceived ability to evaluate others\' deception and expertise. Leaner media (electronic mail and electronic conferencing) facilitate communication clarity when participants have less task-relevant knowledge. The impacts of these mediating constructs on decision quality were found to depend on the levels of participant expertise and deception. In general, it was found that richer media can have significantly positive impacts on decision quality when participants\' task-relevant knowledge is high. Moreover, effects of participant deception can be mitigated by employing richer media.',1,1,'pdfs/2019/02/09/_Exploring_the_Core_Concepts_of_Media_Richness_Theory.pdf',NULL,''),(10343,'Journal of Management Information Systems',2007,24,1,'Fact or Fiction? A Sensemaking Perspective on the Reality Behind Executives’ Perceptions of IT Business Value','Paul P. Tallon,  Kenneth L. Kraemer','Tallon2007','13-54','Although research has made significant strides in recent years in evaluating the performance impacts from information technology (IT), a dearth of easily accessible objective measures, particularly at the process level, continues to limit IT research. Suggestions that researchers use perceptual measures instead are met with claims that the biased nature of perceptions renders them imperfect proxies for the true extent of IT impacts. In this paper, we use sensemaking theory to explore this claim. We outline a model relating what executives notice about process-level IT impacts with sensemaking-based perceptions of IT impacts at the firm level, and firm performance as the ultimate arbiter of perceptual accuracy. Estimating the model with survey data from executives in 196 firms, we find that executives’ perceptions are more fact than fiction. While perceptions are not a perfect proxy for hard-to-find objective measures, perceptual accuracy should stimulate greater consideration of executives’ perceptions in future IT business value research.',1,1,'pdfs/2019/02/09/_Fact_or_Fiction.pdf',NULL,''),(10344,'Journal of Management Information Systems',2012,28,3,'Factors Affecting Bloggers’ Knowledge Sharing: An Investigation Across Gender','Sangmi Chai, Sanjukta Das, H. Raghav Rao','Chai2012','309–341','Blogs have emerged as an innovative tool for sharing information and knowledge, and they command significant interest from information technology (IT) users as well as providers. Our study establishes a research framework to provide an understanding of the factors affecting knowledge sharing among bloggers in online social networks. The research results indicate that bloggers’ trust, strength of social ties, and reciprocity all have a positive effect on their knowledge-sharing behavior. Further, the impact of each factor on such behavior varies by gender. Our results provide evidence that offline expected social norms tend to persist in the online blogosphere and that gender differences need to be considered as a significant factor in understanding the IT usage behavior in the context of social capital theory. For IT managers and blog service providers, our results also highlight the importance of being gender aware in an effort to elicit participation from all constituent members for the successful adoption and usage of blogs as a knowledge-sharing mechanism.',1,1,'pdfs/2019/02/09/_Factors_Affecting_Bloggers_Knowledge_Sharing__An_Investigation_Across_Gender.pdf',NULL,''),(10345,'Journal of Management Information Systems',2018,35,3,'Central Role of Moral Obligations in Determining Intentions to Engage in Digital Piracy','Matthew J. Hashim, Karthik N. Kannan & Duane T. Wegener','Hashim2018','934–963','Piracy is a significant source of concern facing software developers, music labels, and movie production companies, to name a few. Digital goods producers and government entities argue that there are victims of piracy, whereas pirates may perceive their actions to be victimless. Regarding implications of our research, we extend the theory of planned behavior (TPB) by theorizing that attitudes, subjective norms, and perceived behavioral control could influence perceptions of moral obligations as a consequence of the desire to rationalize unethical behavior. Unlike prior literature, we manipulate the rationalization of moral obligations due to the victimless view toward piracy and show how moral obligations become important determinants of piracy behavior. Accordingly, our demonstrated malleability of morals may be an important path through which individuals are able to continue past behaviors. We also conduct a second study to identify the effect of implementing an educational message from a fictitious software company to exogenously nudge the pirate and influence the impact of perceived moral obligations on intentions to pirate. Our results show that the introduction of an exogenous educational message is an effective piracy mitigation strategy.',1,1,'pdfs/2019/02/09/_hashim2018.pdf',NULL,''),(10347,'Journal of Management Information Systems',NULL,NULL,NULL,'How Knowledge Validation Processes Affect Knowledge Contribution',NULL,NULL,NULL,'',1,0,'pdfs/2019/02/09/_How_Knowledge_Validation_Processes_Affect_Knowledge_Contribution.pdf',NULL,''),(10348,'Journal of Management Information Systems',NULL,NULL,NULL,'Impact of Technostress on End-User Satisfaction and Performance',NULL,NULL,NULL,'',1,0,'pdfs/2019/02/09/_Impact_of_Technostress_on_End-User_Satisfaction_and_Performance.pdf',NULL,''),(10349,'Journal of Management Information Systems',NULL,NULL,NULL,'In Justice We Trust: Predicting User Acceptance of E-Customer Services',NULL,NULL,NULL,'',1,0,'pdfs/2019/02/09/_In_Justice_We_Trust__Predicting_User_Acceptance_of_E-Customer_Services.pdf',NULL,''),(10350,'Journal of Management Information Systems',NULL,NULL,NULL,'Individual Swift Trust and Knowledge‑Based Trust in Face‑to‑Face and Virtual Team Members',NULL,NULL,NULL,'',1,0,'pdfs/2019/02/09/_Individual_Swift_Trust_and_Knowledge-Based_Trust_in_Face-to-Face_and.pdf',NULL,''),(10351,'Journal of Management Information Systems',NULL,NULL,NULL,'Individual Virtual Competence and Its Influence on Work Outcomes',NULL,NULL,NULL,'',1,0,'pdfs/2019/02/09/_Individual_Virtual_Competence_and_Its_Influence_on_Work_Outcomes.pdf',NULL,''),(10352,'Journal of Management Information Systems',NULL,NULL,NULL,'Information Quality in Wikipedia: The Effects of Group Composition and Task Conflict',NULL,NULL,NULL,'',1,0,'pdfs/2019/02/09/_Information_Quality_in_Wikipedia__The_Effects_of_Group_Composition_and__0PDC0ft.pdf',NULL,''),(10353,'Journal of Management Information Systems',NULL,NULL,NULL,'Information Systems Success in the Context of Different Corporate Cultural Types: An Empirical Investigation',NULL,NULL,NULL,'',1,0,'pdfs/2019/02/09/_Information_Systems_Success_in_the_Context_of_Different_Corporate_Cultu_koDxp6r.pdf',NULL,''),(10355,'Journal of Management Information Systems',NULL,NULL,NULL,'Investigating Determinants of Software Developers\' Intentions to Follow Methodologies',NULL,NULL,NULL,'',1,0,'pdfs/2019/02/09/_Investigating_Determinants_of_Software_Developers_Intentions_to_Follow__zRCe7Rx.pdf',NULL,''),(10356,'Journal of Management Information Systems',NULL,NULL,NULL,'Involvement and Decision-Making Performance with a Decision Aid: The Influence of Social Multimedia, Gender, and Playfulness',NULL,NULL,NULL,'',1,0,'pdfs/2019/02/09/_Involvement_and_Decision-Making_Performance_with_a_Decision_Aid.pdf',NULL,''),(10357,'Journal of Management Information Systems',2018,35,3,'A Strategic Value Appropriation Path for Cloud Computing','Abhishek Kathuria, Arti Mann, Jiban Khuntia, Terence J.V. Saldanha & Robert J. Kauffman','Kathuria2018','740-775','Cloud-based information management is one of the leading competitive differentiation strategies for firms. With the increasing criticality of information management in value creation and process support, establishing an integrated capability with cloud computing is vital for organizational success in the changing landscape of business competition. These issues have received scant attention, however. We draw on the resource-based view, dynamic capability hierarchy concepts, and the perspective of operand and operant resources to suggest a cloud value appropriation model for firms. We argue that, to appropriate business value from cloud computing, the firm needs to effectively deploy cloud computing and leverage cloud operant resources as firm capabilities in a hierarchical fashion toward the development of cloud computing-based service models in order to reliably achieve the desired business outcomes. We propose a model encompassing the principles of infrastructure and cloud platform deployment, integration and service orientation, and alignment with business processes that explain the linkage from cloud computing to firm performance. We test this approach to value creation with a cloud computing implementation assessment model using a sample of 147 firms that have implemented cloud computing in India. Our analysis uncovers a strategic value appropriation path from cloud technological capability to firm performance via cloud integration capability, cloud service portfolio capability, and business flexibility. This research offers new insights regarding the underlying mechanisms for how cloud computing affects firm performance via cloud-enabled capabilities and the business functions that are supported by cloud capabilities.',1,1,'pdfs/2019/02/09/_kathuria2018.pdf',NULL,''),(10358,'Journal of Management Information Systems',NULL,NULL,NULL,'Knowledge Management Enablers, Processes, and Organizational Performance: An Integrative View and Empirical Examination',NULL,NULL,NULL,'',1,0,'pdfs/2019/02/09/_Knowledge_Management_Enablers_Processes_and_Organizational_Performance.pdf',NULL,''),(10359,'Journal of Management Information Systems',NULL,NULL,NULL,'Using Perspective-Taking to De-escalate Launch Date Commitment for Products with Known Software Defects',NULL,NULL,NULL,'',1,0,'pdfs/2019/02/09/_lee2018.pdf',NULL,''),(10360,'Journal of Management Information Systems',NULL,NULL,NULL,'Active Community Participation and Crowdworking Turnover: A Longitudinal Model and Empirical Test of Three Mechanisms',NULL,NULL,NULL,'',1,0,'pdfs/2019/02/09/_ma2018.pdf',NULL,''),(10361,'Journal of Management Information Systems',NULL,NULL,NULL,'Measuring Firm Performance at the Network Level: A Nomology ofthe Business Impact of Digital Supply Networks',NULL,NULL,NULL,'',1,0,'pdfs/2019/02/09/_Measuring_Firm_Performance_at_the_Network_Level.pdf',NULL,''),(10362,'Journal of Management Information Systems',NULL,NULL,NULL,'User Motivations in Protecting Information Security: Protection Motivation Theory Versus Self-Determination Theory',NULL,NULL,NULL,'',1,0,'pdfs/2019/02/09/_menard2017.pdf',NULL,''),(10364,'Journal of Management Information Systems',NULL,NULL,NULL,'Negotiation Support Systems in Budget Negotiations: An Experimental Analysis',NULL,NULL,NULL,'',1,0,'pdfs/2019/02/09/_Negotiation_Support_Systems_in_Budget_Negotiations__An_Experimental_Analysis.pdf',NULL,''),(10365,'Journal of Management Information Systems',NULL,NULL,NULL,'Organizational Assimilation of Electronic Procurement Innovations',NULL,NULL,NULL,'',1,0,'pdfs/2019/02/09/_Organizational_Assimilation_of_Electronic_Procurement_Innovations.pdf',NULL,''),(10367,'Journal of Management Information Systems',NULL,NULL,NULL,'Personalized Content Recommendation and User Satisfaction: Theoretical Synthesis and Empirical Findings',NULL,NULL,NULL,'',1,0,'pdfs/2019/02/09/_Personalized_Content_Recommendation_and_User_Satisfaction.pdf',NULL,''),(10368,'Journal of Management Information Systems',NULL,NULL,NULL,'Privacy Concerns Versus Desire for Interpersonal Awareness in Driving the Use of Self-Disclosure Technologies: The Case of Instant Messaging in Two Cultures',NULL,NULL,NULL,'',1,0,'pdfs/2019/02/09/_Privacy_Concerns_Versus_Desire_for_Interpersonal_Awareness_in_Driving_the.pdf',NULL,''),(10369,'Journal of Management Information Systems',2006,23,1,'Relational Antecedents of Information Flow Integration for Supply Chain Coordination','Ravi Patnayakuni, Arun Rai, Nainika Seth','Patnayakuni2006','13-49','A new model of competition, where competition is among supply chain networks rather than individual firms, is transforming traditional market-based buyer-supplier relations to one of competition among cooperative sets. In order to integrate and realize performance gains from participating in cooperative supply networks, the importance of information sharing across the supply chain has been emphasized in different literature streams. In this study, we examine the relational antecedents of this critical aspect of supply chain integration—that is, information flow integration. Our objective is to investigate the relationship between relational orientation of the focal firm, as characterized by (1) long-term orientation of its supply chain relationships, (2) asset specificity, and (3) interaction routines and the information flow integration between a firm and its supply chain partners. A research model was developed and data were collected from 110 supply chain and logistics managers in manufacturing and retail organizations. Our results suggest that tangible and intangible resources invested in supply chain relationships enable the integration of information flows with supply chain partners. Specifically, formal and informal interaction routines that take time and effort to develop enable integration of informational flows across a firm\'s supply chain. Investments in relation-specific assets and long-term orientation in relationships enable the development of these interaction routines.',1,0,'pdfs/2019/02/09/_Relational_Antecedents_of_Information_Flow_Integration_for_Supply_Chain_afODQeI.pdf',NULL,''),(10370,'Journal of Management Information Systems',NULL,NULL,NULL,'Self-Perception-Based Versus Transference-Based Trust Determinants in Computer-Mediated Transactions: A Cross-Cultural Comparison Study',NULL,NULL,NULL,'',1,0,'pdfs/2019/02/09/_Self-Perception-Based_Versus_Transference-Based_Trust_Determinants_in.pdf',NULL,''),(10371,'Journal of Management Information Systems',NULL,NULL,NULL,'Service Quality in Software-as-a-Service: Developing the SaaS-Qual Measure and Examining Its Role in Usage Continuance',NULL,NULL,NULL,'',1,0,'pdfs/2019/02/09/_Service_Quality_in_Software-as-a-Service.pdf',NULL,''),(10372,'Journal of Management Information Systems',NULL,NULL,NULL,'Software Piracy in the Workplace: A Model and Empirical Test',NULL,NULL,NULL,'',1,0,'pdfs/2019/02/09/_Software_Piracy_in_the_Workplace__A_Model_and_Empirical_Test.pdf',NULL,''),(10373,'Journal of Management Information Systems',NULL,NULL,NULL,'Strategic Alignment Between Business and Information Technology: A Knowledge-Based View of Behaviors, Outcome, and Consequences',NULL,NULL,NULL,'',1,0,'pdfs/2019/02/09/_Strategic_Alignment_Between_Business_and_Information_Technology.pdf',NULL,''),(10374,'Journal of Management Information Systems',NULL,NULL,NULL,'Team Size, Dispersion, and Social Loafing in Technology-Supported Teams: A Perspective on the Theory of Moral Disengagement',NULL,NULL,NULL,'',1,0,'pdfs/2019/02/09/_Team_Size_Dispersion_and_Social_Loafing_in_Technology-Supported_Teams.pdf',NULL,''),(10376,'Journal of Management Information Systems',2005,22,2,'The Effect of Communication Frequency and Channel Richness on the Convergence Between Chief Executive and Chief Information Officers','Alice M. Johnson and Albert L. Lederer','Johnson2005','227-252','Convergence (i.e., mutual understanding) between an organization\'s CEO and CIO is critical to its efforts to successfully exploit information technology. Communication theory predicts that greater communication frequency and channel richness lead to more such convergence. A postal survey of 202 pairs of CEOs and CIOs investigated the effect of communication frequency and channel richness on CEO/ CIO convergence, as well as the effect of convergence on the financial contribution of information systems (IS) to the organization. Convergence was operationalized in terms of the current and future roles of information technology (IT) as defined by the strategic grid. Rigorous validation confirmed the current role as composed of one factor and the future role as composed of three factors (i.e., managerial support, differentiation, and enhancement). More frequent communication predicted convergence about the current role, differentiation future role, and enhancement future role. The use of richer channels predicted convergence about the differentiation future role. Convergence about the current role predicted IS financial contribution. From a research perspective, the study extended theory about communication frequency, media richness, convergence, and the role of IT in organizations. From a managerial perspective, it provided direction for CEOs and CIOs interested in increasing their mutual understanding of the role of IT.',1,1,'pdfs/2019/02/09/_The_Effect_of_Communication_Frequency_and_Channel_Richness_on_the_Convergence.pdf',NULL,''),(10377,'Journal of Management Information Systems',2007,23,4,'The Impact of Product, Market, and Relationship Characteristics on Interorganizational System Integration in Manufacturer–Supplier Dyads','Varun Grover, Khawaja A. Saeed','Grover2007','185-216','Firms are increasingly using collaborative systems to enhance supply-chain visibility. A key emphasis of these interorganizational systems (IOS) is to improve the coordination between buyers and suppliers through electronic integration. While such IOS integration is purportedly good, because it tightens linkages in the supply chain, it is not clear whether it is the best configuration under all conditions. A review of literature on adoption and use of electronic data interchange (EDI) systems (a type of IOS) shows that this issue has been examined from multiple theoretic perspectives. Researchers have examined how contingencies related to technology, organization, and environment shape EDI use. Limited attention has been directed toward understanding how conditions under which transactions are conducted impact the use of IOS. We argue that transactional characteristics are important antecedents to IOS integration and propose that demand uncertainty, complexity, market fragmentation, and market volatility capture key characteristics. These factors coupled with an open information-sharing environment are hypothesized to influence IOS integration. Data collected from the electronics industry is used to examine the research model. Results show that firms tend to deploy integrated IOS when complexity of the component is high, market fragmentation is low, and an open information-sharing environment exists. Thus, from a managerial perspective, IOS integration is the appropriate configuration under conditions of high product complexity and open information-sharing environment, but it precludes the firm from participating in the open market and gaining brokerage benefits.',1,1,'pdfs/2019/02/09/_The_Impact_of_Product_Market_and_Relationship_Characteristics_on.pdf',NULL,''),(10379,'Journal of Management Information Systems',2010,27,1,'The Influence of Experiential and Dispositional Factors in Phishing: An Empirical Investigation of the Deceived','Ryan T. Wright and Kent Marett','Wright2010','273-303','Phishing has been a major problem for information systems managers and users for several years now. In 2008, it was estimated that phishing resulted in close to $50 billion in damages to U.S. consumers and businesses. Even so, research has yet to explore many of the reasons why Internet users continue to be exploited. The goal of this paper is to better understand the behavioral factors that may increase one\'s susceptibility for complying with a phisher\'s request for personal information. Using past research on deception detection, a research model was developed to help explain compliant phishing responses. The model was tested using a field study in which each participant received a phishing e-mail asking for sensitive information. It was found that four behavioral factors were influential as to whether the phishing e-mails were answered with sensitive information. The paper concludes by suggesting that the behavioral aspect of susceptible users be integrated into the current tools and materials used in antiphishing efforts.',1,1,'pdfs/2019/02/09/_The_Influence_of_Experiential_and_Dispositional_Factors_in_Phishing.pdf',NULL,''),(10380,'Journal of Management Information Systems',2004,20,3,'The Matrix of Control: Combining Process and Structure Approaches to Managing Software Development','Samra R. Nidumolu, Mam R. Subramani','Nidumolu2004','159-196','The performance of firms in the software industry depends considerably on the quality of their software development processes. Managing software development is a challenging task, as management controls need to impose discipline and coordinate action to ensure goals are met while simultaneously incorporating autonomy to motivate software developers to be innovative and produce quality work. How should such firms manage software development projects so that their development processes are flexible and predictable—resulting in products that meet quality goals and that are delivered within budget and on time? The management literature suggests two approaches to control: the process approach and the structure approach. The process approach recommends control of activities through specifying methods (behavior control) and through specifying performance criteria (outcome control). In contrast, the structure approach recommends control through centrally devised standards for activities (standardization) and by the delegation of authority for decisionmaking (decentralization). This study synthesizes these two approaches to suggest that formal managerial control is exerted through a matrix of control comprising four modes: standardization of methods, standardization of performance criteria, decentralization of methods, and decentralization of performance criteria. We test the association of the modes of control with performance in a sample of 56 firms in the software industry in the United States. The results suggest that performance is enhanced by establishing uniform performance criteria across projects (standardization of performance criteria) while giving each project team the authority to make decisions with respect to methods (decentralization of methods). However, standardization of methods across all projects and decentralization of performance criteria by delegating the authority to make decisions about performance criteria to project teams were both not significantly related to performance. The matrix of control and its relationship to performance has theoretical and practical implications for managing software development. This model of control is also likely to be useful in other knowledge-work-intensive settings.',1,1,'pdfs/2019/02/09/_The_Matrix_of_Control__Combining_Process_and_Structure_Approaches_to.pdf',NULL,'Model 1 corresponds to the combination of model image 1 and model image 2 in order to account for the dropped hypotheses (significance: > 0.1).\r\n\r\nModel 2 corresponds to model image 3.\r\n\r\nModel 3 corresponds to model image 4. No exact significance level for the included relations is specified. All relations are said to be significant - this is incorporated with a significance level of < 0.01.'),(10382,'Journal of Management Information Systems',2004,20,3,'The Role of System Trust in Business-to-Consumer Transactions','Robin Pennington, H. Dixon Wilcox, Varun Grover','Pennington2004','197-226','It has been argued that the buyer\'s trust of the vendor is a critical precursor to a transactional relationship in an e-commerce environment. This study uses an experimental survey to test a model that includes a number of factors such as trust mechanisms, \"system trust,\" and vendor reputation. The results suggest that one trust mechanism, vendor guarantees, has a direct influence on system trust. Further, within e-commerce situations, system trust plays an important role in the nomological network by directly affecting trust in vendors and indirectly affecting attitudes and intentions to purchase. These results held in the case of both firms with and without an established reputation. The results demonstrate the importance of interventions such as self-reported vendor guarantees that affect system trust in enabling successful e-commerce outcomes.',1,1,'pdfs/2019/02/09/_The_Role_of_System_Trust_in_Business-to-Consumer_Transactions.pdf',NULL,''),(10383,'Journal of Management Information Systems',2009,25,3,'Trust and Electronic Government Success: An Empirical Study','Thompson S.H. Teo, Shirish C. Srivastava and Li Jiang','Teo2008','99-131','Electronic government is being increasingly recognized as a means for transforming public governance. Despite this increasing interest, information systems (IS) literature is mostly silent on what really contributes to the success of e-government Web sites. To fill this gap, this study examines the role of trust in e-government success using the updated DeLone and McLean IS success model as the theoretical framework. The model is tested via a survey of 214 Singapore e-government Web site users. The results show that trust in government, but not trust in technology, is positively related to trust in e-government Web sites. Further, trust in e-government Web sites is positively related to information quality, system quality, and service quality. The quality constructs have different effects on \"intention to continue\" using the Web site and \"satisfaction\" with the Web site. Post hoc analysis indicates that the nature of usage (active versus passive users) may help us better understand the interrelationships among success variables examined in this study. This result suggests that the DeLone and McLean model can be further extended by examining the nature of IS use. In addition, it is important to consider the role of trust as well as various Web site quality attributes in understanding e-government success.',1,1,'pdfs/2019/02/09/_Trust_and_Electronic_Government_Success__An_Empirical_Study.pdf',NULL,''),(10384,'Journal of Management Information Systems',2005,22,2,'Types of Information Technology Capabilities and Their Role in Competitive Advantage: An Empirical Study','Ganesh D. Beat and Varun Grover','Beat2005','253-277','During the past two decades, both business managers and academic researchers have shown considerable interest in understanding how information technologies (IT) help to create competitive advantage for a firm. While recently the idea of competitive differentiation through IT has been challenged, this study contrasts the traditional thinking about competitive advantage with the resource-based view. Specifically, it is argued that by demarcating specific types of capabilities, we can contribute to better understanding of the sources of IT-based competitive advantage. Conceptually, we distinguish here between value, competitive, and dynamic capabilities as three distinct types of capabilities. Within each type, we identify specific capabilities, such as quality of the IT infrastructure, IT business experience, relationship infrastructure, and intensity of organizational learning, and present a model that describes relationships between these capabilities and competitive advantage. We then empirically test the model using data collected via a national mail survey from chief IT executives from 202 manufacturing firms. While the quality of the IT infrastructure is hypothesized as a value capability and expectedly did not have any significant effect on competitive advantage, the quality of IT business expertise and the relationship infrastructure (competitive capabilities) did. The results of the study also indicate that the intensity of organizational learning (dynamic capability) was significantly related to all of the capabilities. These results point to the importance of delineating capabilities such as relationship infrastructure that can facilitate differentiation in the marketplace, and dynamic capabilities such as organizational learning as an important antecedent to IT capability building.',1,1,'pdfs/2019/02/09/_Types_of_Information_Technology_Capabilities_and_Their_Role_in.pdf',NULL,''),(10385,'Journal of Management Information Systems',2011,28,2,'Understanding Nonmalicious Security Violations in the Workplace: A Composite Behavior Model','Ken H. Gut, Yufei Yuan, Norman P. Archer, Catherine E. Connelly','Gut, Yuan, Archer, and Connelly','203-236','End users are said to be “the weakest link” in information systems (IS) security management in the workplace. they often knowingly engage in certain insecure uses of IS and violate security policies without malicious intentions. Few studies, however, have examined end user motivation to engage in such behavior. to fill this research gap, in the present study we propose and test empirically a nonmalicious security violation (NMSV) model with data from a survey of end users at work. the results suggest that utilitarian outcomes (relative advantage for job performance, perceived security risk), normative outcomes (workgroup norms), and self-identity outcomes (perceived identity match) are key determinants of end user intentions to engage in NMSVs. In contrast, the influences of attitudes toward security policy and perceived sanctions are not significant. this study makes several significant contributions to research on security-related behavior by (1) highlighting the importance of job performance goals and security risk perceptions on shaping user attitudes, (2) demonstrating the effect of workgroup norms on both user attitudes and behavioral intentions, (3) introducing and testing the effect of perceived identity match on user attitudes and behavioral intentions, and (4) identifying nonlinear relationships between constructs. this study also informs security management practices on the importance of linking security and business objectives, obtaining user buy-in of security measures, and cultivating a culture of secure behavior at local workgroup levels in organizations.',1,1,'pdfs/2019/02/09/_Understanding_Nonmalicious_Security_Violations_in_the_Workplace.pdf',NULL,''),(10386,'Journal of Management Information Systems',NULL,28,3,'Usability Design and Psychological Ownership of a Virtual World','Younghwa Lee, Andrew N.K. Chen','LEE AND CHEN','269–307','Virtual worlds, immersive three-dimensional virtual spaces where users interact with projected identities of other users (avatars) and objects, are becoming increasingly popular and continue to grow as highly interactive, collaborative, and commercial cyberspaces. however, extant research in this context has not paid much attention to usability design of a virtual world and corresponding effects on users’ psychological desire to own and control the space and objects within it and subsequent behavior intention. In this study, we apply concepts of Web site usability and psychological ownership to develop a model that illustrates the relationships between seven usability factors (legibility, firmness, coherence, variety, mystery, classic, and expressive visual aesthetics), four antecedents of psychological ownership (cognitive appraisals, perceived control, affective appraisals, and self-investment), psychological ownership, and use intention. a cross-sectional study with 239 Second Life users was conducted. The results demonstrate that designing a usable virtual world that induces strong psychological ownership is crucial to attract users to spend more time, participate in more activities, and revisit the virtual world. This is an important finding for forward-looking e-business managers looking to invest their limited resources in designing a usable virtual world. In addition, by using our model and corresponding survey items, designers can benchmark and evaluate the usability of their current virtual worlds, compare the results to the designs of competitors, and upgrade the offerings of virtual worlds, as needed, by allocating available resources to the most influential design factors to suit their specific needs.',1,1,'pdfs/2019/02/09/_Usability_Design_and_Psychological_Ownership_of_a_Virtual_World.pdf',NULL,''),(10387,'Journal of Management Information Systems',2007,23,3,'Using Enterprise Architecture Standards in Managing Information Technology','Wai Fong Boh, Daniel Yellin','Boh2007','163–207','Organizations increasingly need to build an enterprise-wide capability to leverage technology that is distributed in different business units. Some organizations establish enterprise architecture (EA) standards to enable greater compatibility of information technology (IT) components and integration of applications and data across the enterprise. Through a firm-level survey, we sought to answer two key questions about the use of EA standards: (1) How do different governance mechanisms affect the use of EA standards? and (2) To what extent does the use of EA standards help organizations to improve the sharing and integration of IT resources across the enterprise? We identified four key governance mechanisms for EA standards management and examined how each mechanism affected the use of EA standards. We also examined how the use of EA standards affects the management of IT infrastructure, applications, and data resources across business units. Our empirical results showed that the use of EA standards is effective in helping organizations to better manage their IT resources. Our study also provides detailed insights into how organizations can set up governance mechanisms to facilitate the use of EA standards in achieving enterprisewide goals.',1,1,'pdfs/2019/02/09/_Using_Enterprise_Architecture_Standards_in_Managing_Information_Technology.pdf',NULL,''),(10388,'Journal of Management Information Systems',2011,28,2,'What Motivates Firms to Contribute to Consortium-Based E‑Business Standardization?','Kexin Zhao, Mu Xia, and Michael J. Shaw','Zhao2011','305–334','E-business standards are a key infrastructure for electronic commerce. In many industries, they are collaboratively developed by firms in an open and neutral  industry consortium. It is imperative to understand what drives firms’ resource investments in such consortia, as they are critical for the success of e-business standardization. Based on collective action theory, we propose a research model to investigate the drivers of standard development within consortia. We test the model through a data set of 232 firms from 7 consortia. Consistent with collective action theory, our results demonstrate that firms’ interests, resource availability, and consortium management effectiveness jointly determine their resource expenditures within the consortium. However, our exploratory investigation indicates differences between vendors and users, as vendors are more motivated by perceived standard benefits whereas users are more motivated by perceived process benefits. Our research provides a deeper understanding of firms’ behaviors within consortia and factors driving their standard making.',1,1,'pdfs/2019/02/09/_What_Motivates_Firms_to_Contribute_to_Consortium-Based_E-Business_Stand_15LycSO.pdf',NULL,''),(10389,'Telematics and Informatics',2014,31,1,'Social acceptance of location-based mobile government services for emergency management','Anas Aloudat, Katina Michael, Xi Chen, Mutaz M.Al-Debei','Aloudat2014','153-171','Location-based services deployed by governments can be used to assist people manage emergencies via their mobile handsets. Research delineating the acceptance of public services in the domain of emergency management has been scantly investigated in information systems. The main aim of this study is to assess the viability of location-based mobile emergency services by: (i) exploring the issues related to location-based services and their nationwide utilisation for emergency management; (ii) investigating the attitudinal and behavioural implications of the services; and (iii) examining the social acceptance or rejection of the services and identify the determinants of this acceptance or rejection. The results reveal that both attitude and perceived usefulness demonstrate a good prediction power of behavioural intention. Although perceived ease of use was found not to be a predictor of attitude, the results affirm its influence on perceived usefulness. The results also demonstrate the role of trust as the most influential determinant of individual perception of the usefulness of the services. Further, the results indicate that only the collection of personal location information, as a perceived privacy concern, had a significant negative impact on trust. Implications and future research are also discussed.',NULL,1,'pdfs/2019/02/11/Aloudat_et_al._2014.pdf',16,''),(10390,'Business Process Management Journal',2013,19,6,'The importance of value and context for mobile CRM services in banking','Preety Awasthi, Purnima S. Sangle','Awasthi2013','864-891','Purpose\r\n– The aim of the paper is to identify interactions existing among the identified factors and understanding how they impact adoption intention so that better CRM strategies for mobile channel can be orchestrated.\r\n\r\nDesign/methodology/approach\r\n– The paper empirically explores the underlying factors by the application of confirmatory factor analysis and structural equation modeling. The study sample consists of 523 respondents with a response rate of 63.9 percent (usable response rate).\r\n\r\nFindings\r\n– The empirical findings reveal that from the perspective of benefits, perceptions value, perceived usefulness and context were the three critical components significantly influencing adoption intention. On the apprehension side, the effects of perceived security assurance, perceived trust, perceived cost and perceived risk on perceived value as well as perceived usefulness were significant.\r\n\r\nResearch limitations/implications\r\n– The study had a few limitations such as selection of the sample from a limited number of places, and the model was cross-sectional measuring perceptions and intentions at a single point of time.\r\n\r\nPractical implications\r\n– Based on the findings, banks should focus on increasing the value perceptions of the customers by considering the perceptions of usefulness in various service contexts. The structural assurances and risk mitigation strategies also need attention.\r\n\r\nOriginality/value\r\n– The findings provided insight into the factors that contribute to the acceptance of mobile CRM services in India from new consumers\' perspective. This study demonstrated that in the case of mobile CRM, the factors related to service aspect dominate over the technical aspect.',NULL,1,'pdfs/2019/02/11/Awasthi_et_al._2013.pdf',16,''),(10391,'International Journal of Bank Marketing',2013,31,7,'Resistance, motivations, trust and intention to use mobile financial services','Hella Chemingui, Hajer Ben lallouna','Chemingui2013','574-592','Purpose\r\n– The purpose of this paper is to identify consumers’ resistance and motivational factors affecting the intention of using mobile financial services. The paper also examines the impact of trust in the acceptance of such services.\r\n\r\nDesign/methodology/approach\r\n– To empirically apply the conceptual model and test the hypotheses, data are collected through a questionnaire involving 300 Tunisians non-users of mobile financial services and are analyzed using exploratory factor analysis and structural equation modeling.\r\n\r\nFindings\r\n– The paper identifies one resistance dimension – tradition. The paper also identifies four motivational dimensions – compatibility, trialability, perceived enjoyment and system quality. Tradition has a negative and a significant impact on the intention to use mobile financial services, whereas compatibility, trialability and perceived enjoyment have a positive and a significant impact on intention to use such services. In addition, system quality has a significant and positive impact on trust.\r\n\r\nPractical implications\r\n– These dimensions of consumer resistance and motivation should be viewed as the levers for improving the adoption of mobile financial services. Examining these factors can provide to financial service providers with valuable insights regarding which aspects of the service should be improved in order to implement mobile financial services. Furthermore, improvements in system quality allow firms to increase customer trust.\r\n\r\nOriginality/value\r\n– Through a multi-faceted framework, the study extends the literature on innovation acceptance, exploring consumer resistance, motivational factors and customer trust in the context of intention to use mobile financial services. The paper also builds on previous models, especially Rogers theory of innovations’ diffusion (2003).',NULL,1,'pdfs/2019/02/11/Chemingui_et_al._2013.pdf',16,''),(10392,'Managing Service Quality: An International Journal',2013,23,5,'Perceived risk, usage frequency of mobile banking services','Chaushen Chen','Chen2013','410-436','Purpose\r\n– This study discusses the effects of diffusion and adopters of mobile banking services (MBSs), perceived risk, brand awareness, and brand image of MBS providers, on attitude toward using MBSs, and on intention to use MBSs. In accordance with sample usage frequency in MBSs, this study subgroups the sample population into several behavioral segments (frequent/infrequent users) to concentrate sample characteristics and the behavioral models.\r\n\r\nDesign/methodology/approach\r\n– Data from the 610 valid questionnaires collected in Taiwan were analyzed by SPSS and LISREL. In accordance with sample usage frequency in MBSs, this study subgroups the sample population into several behavioral segments (frequent/infrequent users) to concentrate sample characteristics and the behavioral models.\r\n\r\nFindings\r\n– Analytical results demonstrate that mobile banking users with different behavioral patterns have dissimilar perceptions of innovation benefits and risk. Moreover, brand awareness and brand image of the MBSs provider are crucial exogenous factors associated with attitude and intention to use MBSs. Finally, this study presents several suggestions for researchers, bankers, and marketers.\r\n\r\nOriginality/value\r\n– This study examined MBSs in Taiwan, with an enhanced investigation model includes diffusion of innovation, TPA, second‐order risk sub‐dimensions, and brand effects on attitude and intention. The contributions of this study includes: this is the first study that incorporate brand awareness, and brand image in discussing mobile banking adoption behavior; meanwhile, this study incorporate a five factors risk structure, discussing perceived risk detailed in financial risk, performance risk, time risk, psychological risk, and privacy risk. Furthermore, this study is the first study that has differentiated between different consumer types: frequent and infrequent users. The findings of this study is practical in providing MBS for bankers.',NULL,1,'pdfs/2019/02/11/Chen_2013.pdf',16,''),(10393,'Transportation Research Part C: Emerging Technologies',2013,30,NULL,'High speed rail passengers’ mobile ticketing adoption','Yung-Hsiang Cheng, Ting-Yu Huang','Cheng2013','143-160','This study examines high speed rail (HSR) passengers’ acceptance of mobile ticketing services, as indicated by their mobile access for ticketing information inquiries and use of quick response codes (QR codes) for payment and gate entrance. This study contributes to developing a theoretical framework that brings together mental accounting theory and the technology acceptance model (TAM) to examine consumers’ decision to adopt mobile ticketing. Structural equation modeling was adopted to examine the research hypotheses based on the proposed theoretical framework. The analytical results provide empirical evidence that a combination of the mental accounting theory and TAM is appropriate for explaining passengers’ mobile ticketing service adoption. The findings demonstrate that personal innovativeness has a positive effect on the both mobile access adoption and QR code adoption. Although perceived risk, perceived usefulness, and perceived ease of use all influence QR code adoption, mobile access adoption is not directly affected by perceived risk or perceived ease of use. However, the perceived usefulness associated with such a system has a positive and direct influence on mobile access adoption. Moreover, the findings with respect to the interaction between potential benefit and potential loss of adopting a QR code service show that perceived risk not only directly affects passengers’ mobile ticketing adoption but also offsets the influence of the construct of “perceived usefulness” on passengers’ adoption intention. The conclusions of this study have managerial implications for HSR system operators and may be generalized to the application of mobile ticketing in other transportation industries.',NULL,1,'pdfs/2019/02/11/Cheng_et_al._2013.pdf',16,''),(10394,'Expert Systems with Applications',2013,40,4,'A two-staged SEM-neural network approach for understanding and predicting the determinants of m-commerce adoption','Alain Yee-Loong Chong','Chong2013','1240-1247','The advancement in wireless and mobile technologies has presented tremendous business opportunity for mobile-commerce (m-commerce). This research aims to examine the factors that influence consumers’ m-commerce adoption intention. Variables such as perceived usefulness, perceived ease of use, perceived enjoyment, trust, cost, network influence, and variety of services were used to examine the adoption intentions of consumers. Data was collected from 376 m-commerce users. A multi-analytic approach was proposed whereby the research model was tested using structural equation modeling (SEM), and the results from SEM were used as inputs for a neural network model to predict m-commerce adoption. The result showed that perceived usefulness, perceived enjoyment, trust, cost, network influence, and trust have significant influence on consumers’ m-commerce adoption intentions. However, the neural network model developed in this research showed that the best predictors of m-commerce adoption are network influence, trust, perceived usefulness, variety of service, and perceived enjoyment. This research proposed an innovative new approach to understand m-commerce adoption, and the result for this study will be useful for telecommunication and m-commerce companies in formulating strategies to attract more consumers.',NULL,1,'pdfs/2019/02/11/Chong_et_al._2013.pdf',16,''),(10395,'Information & Management',2006,43,8,'Design aesthetics leading to m-loyalty in mobile commerce','Dianne Cyr, Milena Head, Alex Ivanov','Cyr2006','950-963','Researchers have previously examined the technology acceptance model (TAM) in many contexts, including the Internet. More recently TAM has been enhanced to include a hedonic component of enjoyment but the effect has rarely been investigated in a mobile commerce context. In addition, specific antecedents of TAM related to design aesthetics have not been examined within the mobile domain. Our research filled these gaps, and discovered that visual design aesthetics did significantly impact perceived usefulness, ease of use, and enjoyment, all of which ultimately influenced users’ loyalty intentions towards a mobile service.',NULL,1,'pdfs/2019/02/11/Cyr_et_al._2006.pdf',16,''),(10396,'International Journal of Medical Informatics',2014,83,3,'Comparison of the middle-aged and older users’ adoption of mobile health services in China','Zhaohua Deng, XiutingMo, ShanLiub','Deng2014','210-224','Objective\r\nGiven the increasing number of older people, China has become an aging society. A mobile health service is a type of health informatics that provides personalized healthcare advice to those who require it, especially the older people and the middle-aged. However, few studies consider the adoption of mobile health services with regard to older and middle-aged users. This paper explored a research model based on the value attitude behavior model, theory of planned behavior, and four aging characteristic constructs to investigate how older and middle-aged citizens adopted mobile health services.\r\n\r\nMethod\r\nThe hypothesized model was empirically tested using data collected from a survey of 424 residents older than 40 years in China. Structural equation modeling was used to estimate the significance of the path coefficients.\r\n\r\nResults\r\nThe findings revealed that (1) perceived value, attitude, perceived behavior control, and resistance to change can be used to predict intention to use mobile health services for the middle-aged group; (2) perceived value, attitude, perceived behavior control, technology anxiety, and self-actualization need positively affected the behavior intention of older users; and (3) subjective norm and perceived physical condition showed no significant effects on the behavior intention to use mobile health services for the two groups. The theoretical and practical implications and contributions of this study are then discussed.',NULL,1,'pdfs/2019/02/11/Deng_et_al._2014.pdf',16,''),(10397,'Expert Systems with Applications',2009,36,9,'Determinants of behavioral intention to mobile banking','Ja-Chul Gu, Sang-Chul Lee, Yung-Ho Suh','Gu2009','11605-11616','With the improvement of mobile technologies and devices, banking users are able to conduct banking services at anyplace and at anytime. Recently, many banks in the world have provided mobile access to financial information. The reason to understand what factors contribute to users’ intention to use mobile banking is important issue of research. The purpose of this research is to examine and validate determinants of users’ intention to mobile banking. This research used a structural equation modeling (SEM) to test the causalities in the proposed model.\r\n\r\nThe results indicated strong support for the validity of proposed model with 72.2% of the variance in behavioral intention to mobile banking. This study found that self-efficiency was the strongest antecedent of perceived ease-of-use, which directly and indirectly affected behavioral intention through perceived usefulness in mobile banking. Structural assurances are the strongest antecedent of trust, which could increase behavioral intention of mobile banking. This research verified the effect of perceived usefulness, trust and perceived ease-of-use on behavioral intention in mobile banking. The results have several implications for mobile banking managers.',NULL,1,'pdfs/2019/02/11/Gu_et_al._2009.pdf',16,''),(10398,'Telematics and Informatics',2014,31,1,'Mobile-banking adoption by Iranian bank clients','Payam Hanafizadeh, Mehdi Behboudi, Amir Abedini Koshksaray, Marziyeh Jalilvand Shirkhani Tabar','Hanafizadeh2014','62-78','This study provides insights into factors affecting the adoption of mobile banking in Iran. Encouraging clients to use the cell-phone for banking affairs, and negative trends in the adoption of this technology makes it imperative to study the factors affecting the adoption of mobile banking. Accordingly, this study builds a comprehensive theoretical model explaining mobile banking adoption. By incorporating 361 bank clients in Iran, eight latent variables of perceived usefulness, perceived ease of use, need for interaction, perceived risk, perceived cost, compatibility with life style, perceived credibility and trust were examined. It was found that these constructs successfully explain adoption of mobile banking among Iranian clients. Adaptation with life style and trust were found to be the most significant antecedents explaining the adoption of mobile banking.',NULL,1,'pdfs/2019/02/11/Hanafizadeh_et_al._2014.pdf',16,'Signifikanzlevel nicht angegeben --> bitte .05 nehmen'),(10399,'Information Systems Frontiers',2008,10,NULL,'Understanding the behavior of mobile data services consumers','Se-Joon Hong, James Y. L. Thong, Jae-Yun Moon, Kar-Yan Tam','Hong2008','431-445','Due to rapid advances in the Internet and wireless technologies, a ubiquitous computing world is becoming a reality in the form of mobile computing. At the center of this phenomenon is mobile data services which arise from the convergence of advanced mobile communication technologies with data services. Despite the rapid growth in mobile data services, research into consumers’ usage behavior is scarce. This study attempts to identify and empirically assess the factors that drive consumers’ acceptance of mobile data services. A research model based on the decomposed theory of planned behavior and incorporating factors that represent personal needs and motivations in using mobile data services is presented. The model is tested via an online survey of 811 consumers of four categories of mobile data services (i.e., communications, information content, entertainment, and commercial transactions) associated with different usage contexts. We found that attitude, social influence, media influence, perceived mobility, and perceived monetary value influence consumers’ intention to continue usage of mobile data services. In addition, perceived ease of use, perceived usefulness, and perceived enjoyment influence attitude toward continued usage of mobile data services. Finally, separate analysis of the different categories of mobile data services highlights the influence of individual usage context on consumers’ behavior.',NULL,1,'pdfs/2019/02/11/Hong_et_al._2008.pdf',16,''),(10400,'Library Hi Tech',2013,31,2,'Android smartphone adoption and intention to pay for mobile internet','Kuo-Lun Hsiao','Hsiao2013','216-235','Purpose\r\n– The research goal of this study is to explore the factors influencing the adoption of Android smartphones and the intention to pay for mobile internet services.\r\n\r\nDesign/methodology/approach\r\n– The present study proposes a framework based on theory of reasoned action (TRA) from the perspectives of software (interface convenience and perceived content), hardware (perceived infrastructure), design (design aesthetics) and perceived value (emotional value, price/value for money, performance/quality value, and social value). A web survey was conducted, and data were collected from a total of 881 users of Android smartphones in Taiwan. The casual model was validated using partial least squares (PLS) techniques.\r\n\r\nFindings\r\n– The results indicated that the influence of the factors on the intention of the mobile internet users and non‐users were different. Surprisingly, the effect of design aesthetics was not significant in all of the groups. Male users were found to be more likely to read e‐books on their smartphones, as are people with higher personal incomes.\r\n\r\nPractical implications\r\n– This study contributes to a theoretical understanding of the factors that promote mobile internet users\' and non‐users\' intention to adopt Android smartphones and pay for mobile internet services. The proposed framework can be used by mobile internet service providers and smartphone manufacturers to design the products and marketing strategies.\r\n\r\nOriginality/value\r\n– The primary value of this paper lies in providing a better understanding of users\' and non‐users\' concerns about Android smartphone adoption and subscription of mobile internet services.',NULL,1,'pdfs/2019/02/11/Hsiao_2013.pdf',16,'Figure 1:Two constructs (emotional value and social value) are not indicated in the model. These two constructs are not significant in non-user group.'),(10401,'Journal of World Business',2010,45,3,'Dynamic capability: Impact of process alignment and organizational learning culture on performance','Richard Yu Yuan Hung, BaiyinYang, Bella Ya-HuiLien, Gary N.McLean, Yu-Ming Kuo','Yu2010','285-294','Although there is much emphasis on the importance of process alignment, organizational learning culture, and dynamic capability, little attention has been paid to their interactions and joint effects on performance. While the concept of dynamic capability has received increasing attention and numerous conceptual frameworks and propositions have been suggested, few empirical studies have been conducted to examine its antecedents and outcomes. Some maintain that dynamic capability is created via organizational learning. Others contend that dynamic capability is resident in organizational processes.\r\n\r\nThis empirical study utilizes a survey data from a Taiwan high-tech industry to test an integrative model of dynamic capability. The results of this study demonstrated that although organizational learning culture significantly affected performance, its influence was mediated by dynamic capability. Furthermore, this study provides supporting evidence for the hypothesis that process alignment influences performance directly and indirectly through dynamic capabilities.',NULL,1,'pdfs/2019/02/11/Hung_et_al._2010.pdf',16,''),(10402,'Tsinghua Science and Technology',2010,15,2,'Empirical Research on User Acceptance of Mobile Searches','Jing Zhang, Jinghua Huang, Junquan Chen','Zhang2010','235-245','The mobile search, a combination of a web search engine and a mobile communication system, is viewed as the most influential application in the 3G era. Therefore, mobile search service providers are eager to know which factors most influence user acceptance of mobile searches. Based on the characteristics of mobile searches and a review of previous information technology acceptance research, this study integrates the task technology fit model and the unified theory of acceptance and use of technology model to develop a mobile search acceptance model and empirically tests this model. This study finds that, for mobile searches, the performance expectancy, social influence, and perceived cost all significantly influence use intention and the performance expectancy increases with the increasing user\'s experience and higher tasktechnology fit degree. The effort expectancy is found to not affect the use intention of mobile searches and the users\' gender does not have a significant moderating effect on the use intention. The results are then used to develop suggestions for mobile search providers to promote their application and development.',NULL,1,'pdfs/2019/02/11/Jing_et_al._2010.pdf',16,''),(10403,'Computers in Human Behavior',2009,25,1,'Consumer adoption of mobile TV: Examining psychological flow and media content','Yoonhyuk Jung, Begona Perez-Mira, Sonja Wiley-Patton','Jung2009','123-129','Mobile TV service, which provides television-like content through a mobile device, holds a limelight as the next killer application of wireless technologies and also as a prospective hedonic information technology. However, in a world where other potential wireless technologies and services speedily emerge, vendors and service providers interested in mobile TV hope that it will be diffused over the gulf between early users to general ones prior to competing sprouts. At this point, an investigation of early consumers’ adoption of mobile TV may offer precious information for its survival. Based on the theoretical assumptions of the technology acceptance model (TAM), this study examines influences of cognitive concentration (or flow experience) and media content on consumers’ acceptance of mobile TV. The results are threefold. First, results suggest that cognitive concentration (or flow experience) and content have a significant role in consumers’ intention to use hedonic information technology. Second, results show that content has a critical impact on cognitive concentration. Finally, results support the use of the extended TAM as an explainer in the context of hedonic information technology.',NULL,1,'pdfs/2019/02/11/Jung_et_al._2009.pdf',16,''),(10404,'Business & Information Systems Engineering',2011,3,5,'Determinants of the Willingness to Use Mobile Location-Based Services','Torsten J. Gerpott, Sabrina Berg','Gerpott2011','279-287','This article develops 11 hypotheses on impacts of six customer characteristics on an individual’s willingness to use mobile location based services (LBS). Hypotheses are tested in a sample of 217 mobile communications customers in Germany who participated in a standardized online-survey. PLS analysis suggests that reported frequency of “on the move” information needs, perceived assessment of LBS in a customer’s social environment and extent of past use of other mobile data services have statistically as well as practically significant effects on adoption intentions for pull LBS. Data privacy risks and cost/bill size concerns are only weakly or not related to such intentions.',NULL,1,'pdfs/2019/02/11/Kff_et_al._2011.pdf',17,''),(10405,'Journal of computer information Systems',2012,53,1,'Adoption of mobile commerce: a confidence model','Mohamed Khalifa, Sammi K. N Cheng, Kathy Ning Shen','Khalifa2012','14-22','This study was driven by three underlying motivations. One of them is the gap between high penetration rate of mobile phone and relatively low adoption rate of m-commerce. The second is to reconcile the inconsistent findings in prior IT adoption research regarding the consistency of the relationship between attitude and intention. Finally, we hope to provide the theoretical underpinning for various interventions to promote m-commerce adoption. In this study, we extended the theory of planned behavior (TPB) by integrating confidence as a moderator for the relationship between attitude and intention. Furthermore, trial, communication and observation are identified as the sources for confidence with m-commerce and their effects are mediated through exposure. The research model was empirically tested and supported. Both theoretical and practical implications are discussed.',NULL,1,'pdfs/2019/02/11/Khalifa_et_al._2012.pdf',17,''),(10406,'Journal of Computer Information Systems',2009,50,1,'Measuring the Compatibility Factors in Mobile Entertainment Service Adoption','Kihyun Kim, Gyeung-Min Kim, Eun Sook Kil','Kim2009','141-148','This study examines compatibility factors that influence users’ intention to adopt mobile entertainment service. Potential compatibility factors derived from previous research include (1) compatibility with past control experience, (2) compatibility with user’s curiosity and intrinsic interest, (3) compatibility with social norms, (4) compatibility with perceived critical mass, (5) compatibility with preferred lifestyle and (6) compatibility with economical value. From survey conducted in South Korea, curiosity & intrinsic interest, social norms, preferred lifestyle and economic value were found to have positive influence on the intention to adopt mobile entertainment service. The results imply that MES provider must select the most appropriate techniques and features to enhance the level of intrinsic interests among users. In addition, MES provider should concern about cultural orientation and life style of users during development of MES contents and interface as well as marketing of MES service.',NULL,1,'pdfs/2019/02/11/Kim_et_al._2009b.pdf',17,''),(10407,'Computers in Human Behavior',2010,26,3,'An empirical examination of factors influencing the intention to use mobile payment','Changsu Kim, Mirsobit Mirusmonov, In Lee','Kim2010','310–322','With recent advances in mobile technologies, mobile commerce is having an increasingly profound impact on our daily lives, and beginning to offer interesting and advantageous new services. In particular, the mobile payment (m-payment) system has emerged, enabling users to pay for goods and services using their mobile devices (especially mobile phones) wherever they go. Mobile payment is anticipated to enjoy a bright future. In this paper, we reviewed the relevant literature regarding mobile payment services, analyzed the impact of m-payment system characteristics and user-centric factors on m-payment usage across different types of mobile payment users, and suggested new directions for future research in this emerging field. To analyze the adoption behaviors of m-payment users, we proposed an m-payment research model which consists of two user-centric factors (personal innovativeness and m-payment knowledge) and four m-payment system characteristics (mobility, reachability, compatibility, and convenience). We evaluated the proposed model empirically, applying survey data collected from m-payment users regarding their perceptions on mobile payment. We also attempted to categorize m-payment users into early and late adopters and delineated the different factors for these two types of adoptors that affect their intention to use m-payment. The results indicate that the strong predictors of the intention to use m payment are perceived ease of use and perceived usefulness. All respondents reported that the compatibility of m-payment was not the primary reason in their decision to adopt it. Interestingly, our findings indicate that early adopters value ease of use, confidently relying on their own m-payment knowledge, whereas late adopters respond very positively to the usefulness of m-payment, most notably reachability and convenience of usage. Moreover, late adopters’ perceived ease of use is influenced by personal innovativeness, which can probably be best explained by the fact that innovative late adopters are tech-savvy and feel confident to use mpayment technologies for their needs. Our study will assist managers in implementing appropriate business models and service strategies for different m-payment user groups, allowing them to exert appropriate time, effort, and investment for mpayment system development. Our study also provides directions for future mobile payment-related studies.',NULL,1,'pdfs/2019/02/11/Kim_et_al._2010.pdf',17,''),(10408,'Electronic Commerce Research and Applications',2010,10,4,'The role of psychological traits and social factors in using new mobile communication services','Kyung Kyu Kim,  Ho Kyoung Shin, Beomsoo Kim','K.K. Kim et al. / Electronic Commerce Research and Applications 10 (2011) 408–417','408–417','A better understanding of users’ decision making processes gives service providers greater insight to fac- tors that guide users’ adoption of new services and the development of future services. In this study, we assumed that key determinants of behavioral intentions to use mobile communication services including multimedia messaging services are the psychological traits of users and social factors. This research adhered to the social cognitive and social influence perspectives that are widely accepted theories of indi- vidual behavior to explore the multimedia messaging services usage behavior. An empirical investigation of current multimedia messaging services users in South Korea was conducted. The partial least squares analysis exhibited strong support for the role of credibility of the service, relative advantages, and per- ceived ease of use in shaping users’ attitude and intention to use multimedia messaging services. This research accounted for the key forces of technological service characteristics and personal psychological traits affecting users’ intention to adopt multimedia messaging services. This empirical analysis showed that the psychological traits of self-efficacy and peer influence are the most important factors to the formation of intention to use the new mobile service.',1,1,'pdfs/2019/04/15/The_role_of_psychological_traits_and_social_factors_in_using_new_mobile__Ry5AmSP.pdf',6,''),(10409,'International Journal of Bank Marketing',2010,28,5,'Predicting young consumers’ take up of mobile banking services','Nicole Koenig-Lewis, Adrian Palmer, Alexander Moll',NULL,'410-432','Purpose – This paper aims to investigate the barriers for adopting mobile banking services. From a\r\nmethodological perspective, this paper seeks to build on two widely used models for technology\r\nadoption, the Technology Acceptance Model (TAM) and Innovation Diffusion Theory and to test a\r\nmodel that is better able to predict consumers’ intention to use mobile banking.\r\nDesign/methodology/approach – A research model extends the TAM model by additionally\r\nexamining the effects of compatibility, trust, credibility, perceived risk and cost on behavioural\r\nintention. The empirical approach was based on an online survey of 263 young people in Germany,\r\nundertaken during August/September 2009. The data were analysed using structural equation\r\nmodelling.\r\nFindings – The results of the study indicated that compatibility, perceived usefulness, and risk are\r\nsignificant indicators for the adoption of m-banking services. Compatibility not only had a strong\r\ndirect effect but was also identified as an important antecedent for perceived ease of use, perceived\r\nusefulness and credibility. Trust and credibility are crucial in reducing the overall perceived risk of\r\nm-banking.\r\nOriginality/value – The results of this study have implications for researchers and practitioners.\r\nThe proposed model explains 65 per cent of the variance in intention to adopt mobile phone banking,\r\nwhich is more than the 40 per cent of variance typically found in other studies using the TAM. This\r\nstudy provides a basis for further refinement of models to predict technology adoption, in particular\r\nthe inclusion of compatibility as a predictor of behavioural intention. In terms of behavioural and\r\ndemographic data, the study focuses on segments of individuals who are most likely to adopt\r\nm-banking.\r\nKeywords Mobile communication systems, Banking, Trust, Risk assessment, Youth\r\nPaper type Research paper',1,1,'pdfs/2019/04/15/Predicting_young_consumers_take_up_of_mobile_banking_services.pdf',6,''),(10410,'Computers in Human Behavior',2009,25,1,'Towards an understanding of the behavioral intention to use 3G mobile value-added services','Ying-Feng Kuo, Shieh-Neng Yen','Kuo2009','103–110','As profit margins gradually decline, and market competition becomes increasingly intensive, 3G telecom operators must provide various mobile value-added services, as well as traditional voice services, to attract new subscribers and retain old ones. However, for many 3G mobile value-added services, whether ARPU (average revenue per user) can be effectively enhanced depends on the consumer behavioral intentions. Therefore, this study uses the Technology Acceptance Model as the foundation and incorporate personal innovativeness and perceived cost to further understand consumer’s behavioral intention to use 3G mobile value-added services. The following conclusions can be reached from the research findings: (1) consumer usage rate of current 3G value-added services remains low; (2) increased personal innovativeness will directly enhance the perceived ease of use of 3G mobile value-added services; (3) the perceived usefulness is enhanced when consumers perceive higher ease of use of value-added services; (4) perceived usefulness has the strongest effect on consumer attitude, followed by perceived ease of use and perceived cost, and (5) the most important factor in increasing consumer’s behavioral intention to use 3G mobile value-added services is attitude, followed by perceived ease of use, perceived cost and perceived usefulness. Results of this study provide a valuable reference for service providers to develop mobile value-added services',1,1,'pdfs/2019/02/11/Kuo_et_al._2009.pdf',6,''),(10411,'Information Systems Frontiers',2004,6,4,'Service Quality and Perceived Value’s Impact on Satisfaction, Intention and Usage of Short Message Service (SMS)','Tung Lai Lai','Lai2004','353-368','SMS, being an almost instantaneous communication medium that connects people, is now a phenomenon that has grown and spread around the globe at an amazing speed. Given the current trend of SMS usage and its potential growth, this pa- per will provide an insight of the extent to which how service quality and the value perceived by the SMS users have an impact on their extent of the SMS usage in the post SMS adoption phase. Specifically, this article will examine how service quality of the service providers and perceived value affect customer satisfac- tion and how customer satisfaction will affect their behavioural intention to continue to use SMS which in turn affects the extent of SMS usage in the local context. Using partial-least-squares, an analysis was conducted based on the 150 surveys collected to test for the proposed relationships. The results showed that the tan- gibles, empathy and assurance dimensions of service quality are antecedents of customer satisfaction and a positive relationship exists between customer satisfaction and customers’ behavioural intentions to continue to use SMS. Additionally, the positive rela- tionship between customers’ behavioural intentions to continue to use SMS and the extent of SMS usage is also significant. These results were similar to the results shown by Cronin and Taylor (1992) studies. The perceived value/customer satisfaction rela- tionship investigated in this research was in line with Fornell et al.(1996) and Cronin et al.(2000) where perceived value was one of the determinants of customer satisfaction. Specially, the results revealed that perceived value, together with tangibles, empathy and assurance aspects of the service quality, played an important role in determining customer satisfaction for SMS. Implications of the above results for research and practice are discussed.',1,1,'pdfs/2019/02/11/Lai_2004.pdf',6,''),(10412,'Information Systems Frontiers',2004,6,4,'Service Quality and Perceived Value’s Impact on Satisfaction, Intention and Usage of Short Message Service (SMS)','Tung Lai Lai','Information Systems Frontiers 6:4, 353–368, 2004 Kluwer Academic Publishers. Manufactured in The Netherlands.','353- 368','SMS, being an almost instantaneous communication medium that connects people, is now a phenomenon that has grown and spread around the globe at an amazing speed. Given the current trend of SMS usage and its potential growth, this pa- per will provide an insight of the extent to which how service quality and the value perceived by the SMS users have an impact on their extent of the SMS usage in the post SMS adoption phase. Specifically, this article will examine how service quality of the service providers and perceived value affect customer satisfac- tion and how customer satisfaction will affect their behavioural intention to continue to use SMS which in turn affects the extent of SMS usage in the local context. Using partial-least-squares, an analysis was conducted based on the 150 surveys collected to test for the proposed relationships. The results showed that the tan- gibles, empathy and assurance dimensions of service quality are antecedents of customer satisfaction and a positive relationship exists between customer satisfaction and customers’ behavioural intentions to continue to use SMS. Additionally, the positive rela- tionship between customers’ behavioural intentions to continue to use SMS and the extent of SMS usage is also significant. These results were similar to the results shown by Cronin and Taylor (1992) studies. The perceived value/customer satisfaction rela- tionship investigated in this research was in line with Fornell et al.(1996) and Cronin et al.(2000) where perceived value was one of the determinants of customer satisfaction. Specially, the results revealed that perceived value, together with tangibles, empathy and assurance aspects of the service quality, played an important role in determining customer satisfaction for SMS. Implications of the above results for research and practice are discussed.\r\nKey Words. telecommunications, SMS, service quality, satisfac- tion, intention, use',1,1,'pdfs/2019/04/15/Service_Quality_and_Perceived_Values_Impact_on_Satisfaction.pdf',6,''),(10413,'Computers in Human Behavior',2013,29,5,'Modeling the stimulators of the behavioral intention to use mobile entertainment: Does gender really matter?','Lai-Ying Leong , Keng-Boon Ooi  , Alain Yee-Loong Chong , Binshan Lin','Leong2013','2109-2121','This research aims to empirically examine the stimulators that influence consumers’ behavioral intention to use (IU) mobile entertainment (ME) in Malaysia. The proposed stimulators are perceived usefulness (PU), perceived ease of use (PEOU), social influence (SI), perceived self-efficacy (PSE) and perceived enjoyment (PE). PU and PEOU were derived from TAM, SI was taken from the TRA, TPB and DOI model, PE was obtained from the extended-TAM model and PSE was taken from Bandura’s theory. This is among the first study that uses a model consisting of integrated constructs from TAM, extended-TAM, TRA, TPB, DOI and Bandura’s theory in predicting acceptance of ME. Empirical data were analyzed by employing Structural Equation Modeling (SEM) analysis. Gender moderating effect was examined via multiple group analysis (MGA). The findings revealed that PU, PEOU, SI and PE are positively associated with consumer IU of ME. Surprisingly, there were no significant moderating effects of gender. The control variables (i.e. age, marital status, education level, number of mobile phone and experience) were found to have no confounding effects on the ME adoption. The findings have contributed theoretical and managerial implications to ME providers, mobile phone manufacturers, the music, movie and gaming industry players.',1,1,'',6,''),(10414,'Expert Systems with Applications',2013,40,14,'Predicting the determinants of the NFC-enabled mobile credit card acceptance: A neural networks approach','Lai-Ying Leong , Teck-Soon Hew, Garry Wei-Han Tan, Keng-Boon Ooi c','Leong2013','5604–5620','The main aim of this study is to determine the factors influencing the adoption of Near Field Communi- cation (NFC)-enabled mobile credit card, an innovation in contactless payment for the future generation. Constructs from psychological science, trust-based and behavioral control theories were incorporated into the parsimonious TAM. Using empirical data and Structural Equation Modeling-Artificial Neural Net- works approach together with multi group analysis, the effects of social influence, personal innovative- ness in information technology, trust, perceived financial cost, perceived usefulness and perceived ease of use were examined. The significance of indirect effects was examined using the bias-corrected percentile with two-tailed significance through bootstrapping. Gender, age, experience and usage were introduced as the moderator variables with industry being the control variable in the research model. The scarcity in studies regarding the moderating effects of these variables warranted the needs to further investigate their impacts. The mediating effect of perceived usefulness was examined using the Baron–Kenny’s tech- nique. The findings of this study have provided invaluable theoretical, methodological and managerial implications and will contribute to the decision making process by CEOs, managers, manufacturers and policy makers from the mobile manufacturing industry, businesses and financial institutions, mobile commerce, mobile telecommunication providers, mobile marketers, private or government practitioners and etc.',1,1,'pdfs/2019/02/11/Leong_et_al._2013b.pdf',6,'Table 2 beinhaltet alle Moderationseffekte'),(10415,'Journal of Software',2011,6,9,'An Empirical Study of the Influencing Factors of User Adoption on Mobile Securities Services','Zhihong Li, Xue Bai','Li2011','1696-1704','In view of the barrier that users held a low\r\nadoption intention of mobile securities currently, this study\r\ndeveloped a theoretical model of user adoption on mobile\r\nsecurities services based on Technology Acceptance Model,\r\nand attempted to explore the influencing factors which play\r\na role in user adoption. By collecting questionnaire survey\r\ndata, we proceeded statistical analysis and Structural\r\nEquation Modeling analysis with SPSS and AMOS, and\r\ntested the theoretical model and further made a discussion\r\non the results of data analysis. The results shown that\r\nperceived usefulness and perceived ease of use posed a\r\nsignificant positive impact on user adoption on mobile\r\nsecurities services but perceived risk posed a significant\r\nnegative impact; the impact of perceived cost on user\r\nadoption on mobile securities services was not significant.\r\nWe also verified the impacts of usability of mobile device\r\nand usability of mobile communication network. Ultimately,\r\nwe proposed suggestions to all participants of mobile\r\nsecurities and pointed out the direction of future work.',1,1,'pdfs/2019/02/11/Li_2011.pdf',6,''),(10416,'International Journal of Information Management',2011,31,3,'An empirical investigation of mobile banking adoption: The effect of innovation attributes and knowledge-based trust','Hsiu-Fen Lin','Lin2011','252–260','Rapid advances in mobile technologies and devices have made mobile banking increasingly important\r\nin mobile commerce and financial services. Using innovation diffusion theory and knowledge-based\r\ntrust literature, this study develops a research model to examine the effect of innovation attributes\r\n(perceived relative advantage, ease of use and compatibility) and knowledge-based trust (perceived competence, benevolence and integrity) on attitude and behavioral intention about adopting (or continuing to use) mobile banking across potential and repeat customers. Based on a survey of 368 participants (177 for potential customers and 191 for repeat customers), this study uses a structural equation modeling approach to investigate the research model. The results indicate that perceived relative advantage, ease of use, compatibility, competence and integrity significantly influence attitude, which in turn lead to behavioral intention to adopt (or continue-to-use) mobile banking. Additionally, by using multi-group analysis with t-statistics, the results found that the antecedents of attitude toward mobile banking differ between potential and repeat customers. The implications for research and practice and future research directions are discussed',1,1,'pdfs/2019/04/15/An_empirical_investigation_of_mobile_banking_adoption..pdf',6,''),(10417,'Strategic infotmation systems',2005,14,3,'Personal innovativeness, social influences and adoption of wireless Internet services via mobile technology','June Lua, James E. Yaob , Chun-Sheng Yu','Lua2005','245-268','Technology acceptance research has tended to focus on instrumental beliefs such as perceived\r\nusefulness and perceived ease of use as drivers of usage intentions, with technology characteristics as\r\nmajor external stimuli. Behavioral sciences and individual psychology, however, suggest that social\r\ninfluences and personal traits such as individual innovativeness are potentially important\r\ndeterminants of adoption as well, and may be a more important element in potential adopters’\r\ndecisions. This paper models and tests these relationships in non-work settings among several latent\r\nconstructs such as intention to adopt wireless mobile technology, social influences, and personal\r\ninnovativeness. Structural equation analysis reveals strong causal relationships between the social\r\ninfluences, personal innovativeness and the perceptual beliefs—usefulness and ease of use, which in\r\nturn impact adoption intentions. The paper concludes with some important implications for both\r\ntheory research and implementation strategies.',1,1,'',6,''),(10418,'Internet Research',2009,19,4,'Factors affecting purchase intention on mobile shopping web sites','Hsi-Peng Lu, Philip Yu-Jen Su','Lu2009','442-458','Purpose\r\n– The purpose of this paper is to explore a conceptual model for analyzing customers\' perceptions of using mobile commerce services for online shopping. This paper provides insights into consumer behavior, and the results have important implications for designers, managers, marketers, and system providers of mobile shopping (m‐shopping) web sites.\r\n\r\nDesign/methodology/approach\r\n– An empirical investigation was carried out to test the hypotheses. The samples include 369 professional participants. For testing the relationships of the model, structural equation modeling (SEM) is used.\r\n\r\nFindings\r\n– The results demonstrate that anxiety, which is an affective barrier against using innovative systems, is a key negative predictor of a customer\'s intentions to use mobile phones. Also, the consumer\'s self‐perception of mobile skillfulness significantly affects anxiety, enjoyment, and usefulness. Furthermore, enjoyment, usefulness, and compatibility have an impact on a customer\'s behavioral intentions.\r\n\r\nPractical implications\r\n– The findings of this study help to understand what hinders or encourages the m‐shopping intention of online customers.\r\n\r\nOriginality/value\r\n– The results not only help develop a sophisticated understanding of mobile commerce theories for researchers, but they also offer useful knowledge to those involved in promoting m‐shopping to potential purchasers. The value of the paper is that the results could be applied to other portable information technology service adoptions, such as personal digital assistants (PDA), smart phones, advanced mobile phones, and portable global positioning systems (GPS).',NULL,1,'pdfs/2019/02/11/Lu_et_al._2009.pdf',16,''),(10419,'Computers in Human Behavior',2005,21,6,'Toward an understanding of the behavioral intention to use mobile banking','Pin Luarna, Hsin-Hui Lin','Luarna2005','873-891','Although millions of dollars have been spent on building mobile banking systems, reports on mobile banking show that potential users may not be using the systems, despite their availability. Thus, research is needed to identify the factors determining users\' acceptance of mobile banking. While there has been considerable research on the technology acceptance model (TAM) that predicts whether individuals will accept and voluntarily use information systems, limitations of the TAM include the omission of an important trust-based construct in the context of electronic/mobile commerce, and the assumption that there are no barriers preventing an individual from using an IS if he or she chooses to do so. Based on literature relating to the theory of planned behavior (TPB) and the TAM, this study extends the applicability of the TAM in a mobile banking context, by adding one trust-based construct (“perceived credibility”) and two resource-based constructs (“perceived self-efficacy” and “perceived financial cost”) to the model, while paying careful attention to the placing of these constructs in the TAM\'s existing nomological structure. Data collected from 180 users in Taiwan were tested against the extended TAM, using the structural equation modeling approach. The results strongly support the extended TAM in predicting users\' intentions to adopt mobile banking. Several implications for IT/IS acceptance research and mobile banking management practices are discussed.',NULL,1,'pdfs/2019/02/11/Luarn_et_al._2005.pdf',16,''),(10420,'Decision Support Systems',2010,49,2,'Examining multi-dimensional trust and multi-faceted risk in initial acceptance of emerging technologies: An empirical study of mobile banking services','Xin Luo, Han Li, Jie Zhang, J.P. Shim','Luo2010','222-234','The factors affecting rejection or acceptance of an emerging IT artifact such as mobile banking have piqued interest among IS researchers and remain unknown due in part to consumers\' trust and risk perceptions in the wireless platform. This study extends this line of research by conjointly examining multi-dimensional trust and multi-faceted risk perceptions in the initial adoption stage of the wireless Internet platform. Results of this study indicate that risk perception, derived from eight different facets, is a salient antecedent to innovative technology acceptance. Beyond prior studies, the results also provide empirical support for employing personal trait factors in analyzing acceptance of emerging IT artifacts.',NULL,1,'pdfs/2019/02/11/Luo_et_al._2010.pdf',16,''),(10421,'Information & Management',2009,46,3,'The impact of use context on mobile services acceptance: The case of mobile ticketing','Niina Mallat, MattiRossi, Virpi Kristiina Tuunainen, Anssi Öörni','Mallat2009','190-195','The most important factor in the decision to adopt mobile systems is user perception of their value. However, behavioral theory suggests that context affects user attitude and therefore influences acceptance. We therefore hypothesized that the benefits of mobile systems should be evaluated against users’ contextual needs and that reduced dependence on time and place required providing service at any time and place needed by the user. Mental costs or costs of learning to use the system, however, may not be evaluated in the same way, because system use and learning about it are acts with different contexts. Our findings advance knowledge of IT adoption and suggest that we should start to identify the contexts of both the benefits of use and in learning to use the system.',NULL,1,'pdfs/2019/02/11/Mallat_et_al._2009.pdf',16,''),(10422,'Telematics and Informatics',2014,31,2,'Factors influencing users’ employment of mobile map services','Eunil Park, Jay Ohm','Park2014','253-265','This study introduces an integrated research model to examine user acceptance of mobile map services, hypothesizing potential causal connections between key cognitive factors and users’ intention to use the services. This study determined potential variables that may be significantly related to perceived usefulness of mobile map services through in-depth interviews with two groups: a user and an expert group. Collected data of 1109 users who took part in the internet survey were analyzed using structural equation modeling. The results indicate that satisfaction with and perceived usefulness of the mobile map services were the most significant antecedents of users’ attitude toward the services and behavioral intention to use them. Users’ attitude and flow state also affected their intention to use the services, while perceived locational accuracy, service, and display quality had notable effects on attitude. This study demonstrates the significant effects of these and other examined factors, and the findings reveal that flow played a multiple moderating roles significantly affecting various connections in the integrated research model. Both theoretical and practical implications are discussed.',NULL,1,'pdfs/2019/02/11/Park__Ohm_2014.pdf',16,''),(10423,'Information Systems and E-Business Management',2012,11,2,'Factors affecting the smartphone users to use the mobile portal services: focusing on Korean mobile portals','Jongtae Lee, Myeong-Cheol Park','Lee, J. & Park, MC. Inf Syst E-Bus Manage (2013) 11: 235. https://doi.org/10.1007/s10257-012-0200-1','235–252','This study aims to clarify whether and how the portal sites in wired\r\nInternet environments can enhance their positions as market leaders in the mobile\r\nenvironment.The result may explain that the user’s trust in the mobile services of\r\nportal sites (the mobile portal services) is related to the site’s quality and the site’s\r\nbrand equity significantly and is a mediator to increase the user’s intention to use\r\nmobile portal services. This study also explains that the user’s experience with a\r\nsmartphone can encourage portal users to expect that the mobile portal services are\r\nuseful and that the experience can link brand equity in certain business environments to trust in the brand in other business environments. Site quality including the\r\ndesign quality of portal sites can affect the user’s trust in the mobile services of the\r\nportal sites directly and can affect the user’s intention to use the mobile portal\r\nservices under certain conditions. Practically, this study suggests that portal sites\r\nshould focus on designing and developing more usable sites with high-quality UI\r\ncomponents—convenient menu navigation, a proper UI design, and usable content\r\nrather depend on their current position as the leading companies in the wired\r\nInternet environment.',1,1,'pdfs/2019/04/15/Factors_affecting_the_smartphone_users_to_use_the_mobile_....pdf',6,''),(10424,'Telematics and Informatics',2014,31,1,'Determinants of player acceptance of mobile social network games: An application of extended technology acceptance model','Eunil Park, Seoin Baek, Jay Ohm, Hyun Joon Chang','Park2014','3-15','In recent years, mobile devices and social network games (SNGs) have gained wide popularity among the mainstream users. The present study aims to investigate the psychological elements that may contribute to user behaviors regarding mobile-social network games (M-SNGs). This study introduces an integrated model for M-SNGs. Statistical results from an online survey of players of M-SNGs indicate that the proposed research model effectively demonstrates and examines player acceptance of and attitudes toward M-SNGs. This research model is valid, and illustrates not only perceived enjoyment and usefulness as determinant variables of intention to use among players, but also perceived mobility together with perceived control and skill as motivational factors for players. The results also describe that satisfaction has a moderate role, which in turn has significant effects on multiple connections in the research model. Both theoretical and practical implications are provided based on the findings.',NULL,1,'pdfs/2019/02/11/Park_et_al._2014.pdf',16,''),(10425,'Journal of Computers',2010,5,5,'Factors Influencing the Adoption of Mobile Service in China: An Integration of TAM','Sun Quan, Cao Hao, and You Jianxin','Sun2010','799-806','Abstract—This study based on the technology acceptance model(TAM) and theory of planned behaviour (TPB) presents an extended TAM that integrates trust related construct (‘perceived credibility’) and resource-related constructs (‘perceived cost’) into the TAM to analyzing adoption behavior of mobile service. The proposed model was empirically tested using data collected from a survey of mobile service consumers. The structural equation modeling technique was used to evaluate the causal model and confirmatory factor analysis was performed to examine the reliability and validity of the measurement model. Our findings indicated that all variables except perceived ease of use significantly affected users’ behavioral intention. The implication of this work to both researchers and practitioners is discussed.',NULL,1,'pdfs/2019/02/11/Quan_et_al._2010.pdf',16,''),(10426,'International Journal of Bank Marketing',2010,28,5,'The moderating effect of gender in the adoption of mobile banking','Hernan E. Riquelme, Rosa E. Rios','International Journal of Bank Marketing Vol. 28 No. 5, 2010 pp. 328-341','328-341','Purpose – This paper seeks to test the factors that can influence adoption of mobile banking among\r\ncurrent users of internet banking in Singapore and gender as a moderating variable.\r\nDesign/ methodology/ approach – A sample of more than 600 current users of electronic banking\r\nprovided opinions about their intention to use mobile banking, perceptions of relative advantage of the\r\nmobile device, perception of risk, social norms, ease of use and usefulness of the device for banking\r\npurposes. The data were submitted to LISREL for structural equation modeling.\r\nFindings – Usefulness, social norms and social risk, in this order, are the factors that influence the\r\nintention to adopt mobile banking services the most. Ease of use has a stronger influence on female\r\nrespondents than male, whereas relative advantage has a stronger effect on perception of usefulness\r\non male respondents. Social norms (or the importance of others in the decision), also influence adoption\r\nmore strongly among female respondents than male.\r\nResearch limitations/implications – The sample is biased towards people who are currently\r\nusing internet for banking. However, mobile banking innovators may not come mainly from current\r\nusers of internet banking.\r\nPractical implications – Since gender plays a moderating role in the perception of ease of use,\r\nsocial norms and relative advantage, companies are advised to target their communication tactics\r\naccording to gender. Social norm is more important to females than males as well as ease of use,\r\nwhereas, relative advantage is more important for males.\r\nOriginality/ value – The study purposefully uses gender as a moderator and risk as an independent\r\nvariable not often considered in previous studies.\r\nKeywords Mobile communication systems, Banking, Gender, Singapore\r\nPaper type Research paper',1,1,'pdfs/2019/04/15/The_moderating_effect_of_gender_in_the_adoption_of_mobile_banking.pdf',6,''),(10427,'Industrial Management & Data Systems',2008,109,6,'Exploring individual personality factors as drivers of M-shopping acceptance','Joaquı´n Alda´s-Manzano, Carla Ruiz-Mafe´ and Silvia Sanz-Blas','Industrial Management & Data Systems Vol. 109 No. 6, 2009 pp. 739-757','739-757','Purpose – The purpose of this paper is to evaluate how personality variables related to technology\r\n(innovativeness, compatibility and affinity) can modify the influence of classical technology\r\nacceptance model (TAM) variables on behavioural adoption intention of mobile shopping.\r\nDesign/methodology/approach – The impact of innovativeness, compatibility, affinity, TAM\r\nbeliefs (ease of use and usefulness) and attitude on mobile shopping adoption is tested through\r\nstructural equation modelling techniques. The sample consisted of 470 Spanish mobile telephone users\r\nselected on the basis of convenience.\r\nFindings – Data analysis shows that the effect of perceived usefulness and, in a minor degree,\r\nperceived ease of use are over dimensioned if personality variables are omitted making intention\r\nformation to be perceived as more rational than it really is. Personality variables (affinity to mobile\r\ntelephones, compatibility and innovativeness) have a direct and positive influence on the intention to\r\nengage in M-shopping.\r\nPractical implications – This research enables mobile shopping agents to know what aspects to\r\nhighlight in their communication strategies to increase the M-services adoption rate. The\r\ncomplementary use of the mobile and the internet is recommended since the similarities between\r\nboth methods may favour the acceptance of distance shopping systems. Mobile services should not be\r\nsimply designed as easy to use, but also as an enjoyable experience.\r\nOriginality/value – Despite the importance of personality factors on mobile shopping adoption,\r\nthey were explicitly ignored when the unified theory of acceptance and use of technology was\r\nformulated. This research does not try to propose an extension of the TAM model, but analyses the\r\ndegree in which the explicit rejection of personality variables could impoverish its performance.\r\nKeywords Mobile communication systems, Electronic commerce, Innovation, Consumer behaviour,\r\nSpain\r\nPaper type Research paper',1,1,'pdfs/2019/04/15/Exploring_individual_personality_factors_as_drivers_of_M-shopping_acceptance.pdf',6,''),(10428,'Industrial Management & Data Systems',2013,113,5,'Key factors of teenagers’ mobile advertising acceptance','José Martí Parreño, Silvia Sanz‐Blas, Carla Ruiz‐Mafé, Joaquin Aldás‐Manzano','Industrial Management & Data Systems Vol. 113 No. 5, 2013 pp. 732-749','732-749','Purpose – The purpose of this paper is to analyse key drivers of teenagers’ attitude toward mobile\r\nadvertising and its effects on teenagers’ mobile advertising acceptance.\r\nDesign/methodology/approach – A proposed model of affective (irritation and entertainment) and\r\ncognitive (perceived usefulness) antecedents of attitude toward mobile advertising and its effects on\r\nmobile advertising acceptance is analysed. The sample consisted of 355 Spanish teenagers. The model\r\nwas tested using structural equation modelling.\r\nFindings – Findings show that entertainment, irritation and usefulness are key drivers of teenagers’\r\nattitude toward mobile advertising. Moreover, perceived usefulness reduces irritation. The authors’\r\nmodel also suggests that improving teenagers’ attitude toward mobile advertisements is a key factor\r\nfor teenagers’ mobile advertising acceptance.\r\nPractical implications – This research offers practical implications for marketing managers\r\ninterested in targeting mobile advertising campaigns to teenagers. Marketers should take care of the\r\nnumber and frequency of messages being sent in order to avoid teenagers being irritated by their\r\nadvertising attempts. Marketers can improve attitude through message personalization, content\r\nrelevance and enriching the sales messages with entertainment features.\r\nOriginality/value – While consumer-driven factors such as perceived control or trust have deserved\r\na lot of attention, little research has focused on the role of emotions on attitude and behaviour towards\r\nmobile advertising. This paper combines the influence of cognitive and affective message-driven\r\nfactors on teenagers’ attitude and behaviour towards mobile advertising.\r\nKeywords Mobile services, Attitudes, Teenagers, Irritation, Entertainment, Perceived usefulness\r\nPaper type Research paper',1,1,'pdfs/2019/04/15/Key_factors_of_teenagers_mobile_advertising_acceptance.pdf',6,''),(10429,'Electronic commerce research and applications',2009,9,3,'Understanding consumer acceptance of mobile payment services: An empirical analysis','Paul Gerhardt Schierz, Oliver Schilke, Bernd W. Wirtz','P.G. Schierz et al. / Electronic Commerce Research and Applications 9 (2010) 209–216','209–216','Mobile technology has become increasingly common in today’s everyday life. However, mobile payment\r\nis surprisingly not among the frequently used mobile services, although technologically advanced solutions exist. Apparently, there is still a lack of acceptance of mobile payment services among consumers.\r\nThe conceptual model developed and tested in this research thus focuses on factors determining consumers’ acceptance of mobile payment services. The empirical results show particularly strong support for\r\nthe effects of compatibility, individual mobility, and subjective norm. Our study offers several implications for managers in regards to marketing mobile payment solutions to increase consumers’ intention\r\nto use these services.',1,1,'pdfs/2019/04/15/Understanding_consumer_acceptance_of_mobile_payment_services-_An_empiric_CoS4o4p.pdf',6,''),(10430,'Computers in Human Behavior',2009,25,6,'Towards an understanding of the consumer acceptance of mobile wallet','Dong-Hee Shin','Shin2009','1343–1354','This study seeks to validate a comprehensive model of consumer acceptance in the context of mobile payment. It uses the unified theory of acceptance and use of technology (UTAUT) model with constructs of security, trust, social influence, and self-efficacy. Structural equation modeling is used to construct a predictive model of attitudes toward the mobile wallet. Individuals’ responses to questions about attitude and intention to adopt/use a mobile wallet were collected and analyzed with various factors modified from UTAUT. While the model confirms the classical role of technology acceptance factors (i.e., perceived usefulness and ease of use are key antecedents to users’ attitude), the results also show that users’ attitudes and intentions are influenced by perceived security and trust. In the extended model, the moderating effects of demographics on the relations among the variables were found to be significant. The proposed model brings together extant research on mobile payment and provides an important cluster of antecedents to eventual technology acceptance via constructs of behavioral intention to use and actual system usage.',NULL,1,'pdfs/2019/02/11/Shin_2009.pdf',17,''),(10431,'Telecommunications Policy',2010,34,10,'MVNO services: Policy implications for promoting MVNO diffusion','Dong-Hee Shin','Shin2010','616-632','This study seeks to validate a comprehensive model of consumer acceptance in the context of MVNOs. While the MVNO business model has gained much popularity over the past few years, it shows a sign of drastic decrease. This study uses the unified theory of acceptance and the use of technology (UTAUT) model with constructs from the innovation diffusion theory (IDT) such as compatibility, relative advantage and social influence. Structural equation modeling is used to construct a predictive model of attitudes toward the MVNO services. While the model confirms the classical role of technology adoption factors (i.e., perceived usefulness and ease of use are key antecedents to consumers’ intention), the results also show that users’ intention and usage are influenced by IDT factors. The model brings together extant research on MVNO and provides an important cluster of antecedents to eventual technology acceptance via constructs of behavioral intention to use and to the actual MVNO usage. Policy implications of MVNO are discussed in terms of consumer adoption and market diffusion.',NULL,1,'pdfs/2019/02/11/Shin_2010.pdf',16,''),(10432,'Journal of Electronic Commerce Research',2013,14,2,'UNDERSTANDING THE ACCEPTANCE OF MOBILE HEALTH SERVICES: A COMPARISON AND INTEGRATION OF ALTERNATIVE MODELS','Yongqiang Sun, Nan Wang, Xitong Guo, Zeyu Peng','Sun2013','183-200','The advancement of mobile technology and the increasing importance of health promote the boom in mobile health services (MHS) around the world. Although there have been several studies investigating the health technology acceptance behavior from a variety of theoretical perspectives, they have not provided a unified understanding. To fill this research gap, this paper: (1) reviews the health technology acceptance literature and discusses three prominent models (e.g., the technology acceptance model, the theory of planned behavior or the unified theory of use and acceptance of technology, and the protection motivation theory), (2) empirically compares the three models, and (3) formulates and empirically validates the unified model in the context of mobile health services. In the unified model of health technology acceptance, we propose that users’ intention to use mobile health services is determined by five key factors: performance expectancy, effort expectancy, social influence, facilitating conditions, and threat appraisals. The results show that the unified model outperforms the three alternative models by significantly improving the R-squares. Finally, the implications for theory and practice are put forward.',NULL,1,'pdfs/2019/02/11/Sun_et_al._2013.pdf',16,''),(10433,'Internet Research',2012,22,2,'Factors influencing mobile services adoption: a brand-equity perspective','Wei‐Tsong Wang, Hui‐Min Li','Wang2012','142-179','Purpose – The purpose of this study is to develop and validate empirically a research model that depicts the relationships between the identified key value proposition attributes of mobile value added services and the core factors of brand equity.\r\n\r\nDesign/methodology/approach – Survey data collected from 497 mobile value-added service consumers were examined using structural equation modeling to validate the research model.\r\n\r\nFindings – The results indicate that the mobile service attributes of personalization, identifiability, and perceived enjoyment have significant positive influences on the key brand equity factors, including brand loyalty, perceived quality, brand awareness, and brand associations. Additionally, the results confirm the significance of all four of the brand equity factors in interpreting consumer purchase intention in the context of mobile value-added service consumption.\r\n\r\nPractical implications – The research results provide insights into how mobile value-added services may be better designed and delivered to enhance brand equity and, in turn, profits.\r\n\r\nOriginality/value – While the market potential of mobile value-added services and the importance of brand equity have both been widely recognized, the development and empirical validation of a model that specifically depicts the determinants of mobile value-added service consumption from a brand equity perspective has not yet been undertaken. Consequently, this study investigates the relationships among key m-commerce attributes, core brand-equity components, and consumer behaviors. The research results have extended the application and advanced the understanding of previous mobile-commerce and brand-equity theories in the context of mobile value-added service consumption.',NULL,1,'pdfs/2019/02/11/Wang_2012.pdf',17,''),(10434,'Information Systems and e-Business Management',2013,11,2,'User adoption and purchasing intention after free trial: an empirical study of mobile newspapers','Ting Wang, Lih-Bin Oh, Kanliang Wang, Yufei Yuan','Wang2013','189–210','Marketing stimuli such as free trial has been widely used to increase user acceptance and intention to purchase information services. Information technology (IT) acceptance theories, such as the technology acceptance model and the unified theory of acceptance and use of technology, have been widely used to explain information system (IS) usage. These theories, however, do not explicitly consider the effect of marketing stimuli that would influence and shape user beliefs, attitude and behavior towards the use and purchase of new IS/IT. Echoing calls for advancing knowledge in technology acceptance, we propose a theoretical model based on expectation conformation theory to investigate the effect of marketing stimuli in the form of free trial and price of using IS on consumers’ acceptance decision process. In this study, free trial of mobile newspaper is used as the research context. A survey sample of 192 responses is used to test the model. Results suggest that the trial experience has an impact on posttrial beliefs and attitude. Perceived fee also has an effect on the acceptance of the information service when the users need to pay for the service.',NULL,1,'pdfs/2019/02/11/Wang_et_al._2013.pdf',17,''),(10435,'Information & Management',2005,42,5,'What drives mobile commerce? An empirical evaluation of the revised technology acceptance model','Jen-Her Wu, Shu-Ching Wang','Wu2005','719–729','This study presents an extended technology acceptance model (TAM) that integrates innovation diffusion theory, perceived risk and cost into the TAM to investigate what determines user mobile commerce (MC) acceptance. The proposed model was empirically tested using data collected from a survey of MC consumers. The structural equation modeling technique was used to evaluate the causal model and confirmatory factor analysis was performed to examine the reliability and validity of the measurement model. Our findings indicated that all variables except perceived ease of use significantly affected users’ behavioral intent. Among them, the compatibility had the most significant influence. Furthermore, a striking, and somewhat puzzling finding was the positive influence of perceived risk on behavioral intention to use. The implication of this work to both researchers and practitioners is discussed.',NULL,1,'pdfs/2019/02/11/Wu_et_al._2005.pdf',17,''),(10436,'Computers in Human Behavior',2012,28,1,'Mobile payment services adoption across time: An empirical study of the effects of behavioral beliefs, social influences, and personal traits','Shuiqing Yang,  Yaobin Lu,  Sumeet Gupta,  Yuzhi Cao,  Rui Zhang','Yang2012','129–142','Mobile payment is an emerging and important application of mobile commerce. The adoption and use of mobile payment services are critical for both service providers and investors to profit from such an innovation. The present study attempts to identify the determinants of pre-adoption of mobile payment services and explore the temporal evolution of these determinants across the pre adoption and postadoption stages from a holistic perspective including behavioral beliefs, social influences, and personal traits. A research model that reflects the characteristics and usage contexts of mobile payment services is developed and empirically tested by using structural equation modeling on datasets consisting of 483 potential adopters and 156 current users of a mobile payment service in China. Our findings show that behavioral beliefs in combination with social influences and personal traits are all important determinants for mobile payment services adoption and use, but their impacts on behavioral intention do vary across in different stages. Theoretical and practical implications of the findings are presented.',NULL,1,'pdfs/2019/02/11/Yang_et_al._2012.pdf',17,''),(10437,'Journal of electronic commerce research',2012,1,2,'FACTORS AFFECTING INDIVIDUALS TO ADOPT MOBILE BANKING: EMPIRICAL EVIDENCE FROM THE UTAUT MODEL','Chian-Son Yu','Yu2012','104-121','Fast advances in the wireless technology and the intensive penetration of cell phones have motivated banks to spend large budget on building mobile banking systems, but the adoption rate of mobile banking is still underused than expected. Therefore, research to enrich current knowledge about what affects individuals to use mobile banking is required. Consequently, this study employs the Unified Theory of Acceptance and Use of Technology (UTAUT) to investigate what impacts people to adopt mobile banking. Through sampling 441 respondents, this study empirically concluded that individual intention to adopt mobile banking was significantly influenced by social influence, perceived financial cost, performance expectancy, and perceived credibility, in their order of influencing strength. The behavior was considerably affected by individual intention and facilitating conditions. As for moderating effects of gender and age, this study discovered that gender significantly moderated the effects of performance expectancy and perceived financial cost onbehavioral intention, and the age considerably moderated the effects of facilitating conditions and perceived self-efficacy on actual adoption behavior.',NULL,1,'pdfs/2019/02/11/Yu_2012.pdf',17,''),(10438,'Electronic Commerce Research',2012,12,2,'Modeling users’ acceptance of mobile services','Theodora Zarmpou, Vaggelis Saprikis, Angelos Markos,  Maro Vlachopoulou','Zarmpou2012','225-248','The success of mobile services adoption hinges on their ability to cover user needs and attract consumer interest. The extant literature focuses on understanding the factors that might affect consumers’ actual adoption of such services through their effect on behavioral intention; these studies are mostly based on behavioral intention theories, such as Technology Acceptance Model, Diffusion of Innovation and Unified Theory of Acceptance and Use of Technology. In this work, new theoretical constructs are combined with existing evidence in order to extend the Technology Acceptance Model (TAM) as it was initially established by Davis and later further enriched by other researchers. The proposed model includes behavioral intention, perceived usefulness, perceived ease of use, trust, innovativeness, relationship drivers, and functionality. Within this approach, relationship drivers introduce a marketing perspective to the original models of technology adoption by building emotional connections between the users and the mobile services. The hypothesized model is empirically tested using data collected from a survey on m-commerce consumers. Structural Equation Modelling (SEM) was used to evaluate the causal model and Confirmatory Factor Analysis (CFA) was performed to examine the reliability and validity of the measurement model. It is briefly concluded that behavioral intention is directly affected by perceived usefulness, innovativeness and relationship drivers; the findings provide interesting insights and useful hints to practitioners and researchers.',NULL,1,'pdfs/2019/02/11/Zarmpou_et_al._2012.pdf',17,''),(10439,'Online Information Review',2011,34,4,'Examining the critical success factors of mobile website adoption','Tao Zhou','Zhou2011','636-652','Purpose – The purpose of this research is to examine the critical success factors of mobile web site adoption.\r\n\r\nDesign/methodology/approach – Based on the valid responses collected from a questionnaire survey, the structural equation modelling technique was employed to examine the research model.\r\n\r\nFindings – The results indicate that system quality is the main factor affecting perceived ease of use, whereas information quality is the main factor affecting perceived usefulness. Service quality has significant effects on trust and perceived ease of use. Perceived usefulness, perceived ease of use and trust determine user satisfaction.\r\n\r\nPractical implications – Mobile service providers need to improve the system quality, information quality and service quality of mobile web sites to enhance user satisfaction. Originality/value – Previous research has mainly focused on e-commerce web site success and seldom examined the factors affecting mobile web site success. This research fills the gap. The research draws on information systems success theory, the technology acceptance model and trust theory as the theoretical bases.',NULL,1,'pdfs/2019/02/11/Zhou_2011.pdf',17,''),(10440,'Information Technology and Management',2012,13,1,'Examining mobile banking user adoption from the perspectives of trust and flow experience','Tao Zhou','Zhou2012','27-37','Due to the high perceived risk and poor experience associated with using mobile banking, it is critical for service providers to build users’ trust and improve their experience. Integrating both perspectives of trust and flow experience, this research examined the factors affecting mobile banking user adoption. The results indicate that structural assurance is the main factor affecting trust, whereas ubiquity and perceived ease of use are the main factors affecting flow experience. Trust has a significant effect on flow experience, and both factors determine usage intention, which in turn affects actual usage. Thus mobile service providers need to concern both trust and flow experience to facilitate user adoption and usage of mobile banking services.',NULL,1,'pdfs/2019/02/11/Zhou_2012a.pdf',17,''),(10441,'Computers in Human Behavior',2012,28,5,'A meta-analysis of mobile commerce adoption and the moderating effect of culture','Liyi Zhang, Jing Zhu, Qihua Liu','Zhang2012','1902–1911','This research aims to discover the general factors that influence mobile commerce adoption. A meta-analysis of previous empirical studies on individuals’ mobile commerce adoption behavior was conducted and the proposed mobile commerce adoption model was tested using structural equation modeling. Furthermore, moderator analysis was carried out using partition tests by dividing context into subgroups of eastern and western culture, to investigate the moderating effect of culture. Results confirm the proposed model, and moderator analysis indicates that culture does have specific moderating effects on mobile commerce adoption. The findings of this paper will yield theoretical and managerial implications for the future.',NULL,1,'pdfs/2019/02/11/Zhou_2012b.pdf',17,''),(10442,'Personal and Ubiquitous Computing',2013,17,1,'An empirical examination of the determinants of mobile purchase','Tao Zhou','Zhou2013','187-195','As en emerging service, mobile purchase has not received wide adoption among users. Drawing on the trust and flow theory, this research identified the factors affecting user adoption of mobile purchase. We conducted data analysis with structural equation modeling (SEM). The results indicated that contextual offering has strong effects on trust, flow, and perceived usefulness. In addition, structural assurance affects trust. Trust affects flow, which further affects perceived usefulness. These three factors determine mobile purchase intention.',NULL,1,'pdfs/2019/02/11/Zhou_2013a.pdf',17,''),(10443,'Electronic Commerce Research',2013,13,1,'An empirical examination of user adoption of location-based services','Tao Zhou','Zhou2013','25-39','Location-based services (LBS) can present the optimal information and services to users based on their locations. This will improve their experience. However, this may also arouse users’ privacy concern and increase their perceived privacy risk. From both perspectives of flow experience and perceived risk, this research examined user adoption of LBS. We conducted data analysis with structural equation modeling. The results indicated that contextual offering affects trust and flow, whereas privacy concern affects trust and perceived risk. Trust, flow and perceived risk affect the usage intention. Among them, flow has a relatively larger effect.',NULL,1,'pdfs/2019/02/11/Zhou_2013b.pdf',17,''),(10444,'Information Systems Frontiers',2015,17,2,'Understanding user adoption of location-based services from a dual perspective of enablers and inhibitors','Tao Zhou','Zhou2015','413-422','Location-based services (LBS) can present the personalized information and services to users based on their positions and contexts. This may improve users’ experience and bring a positive utility to them. However, their privacy concern may be aroused and perceived risk be increased because LBS need to utilize their location information. From a dual perspective of enablers and inhibitors, this research examined the factors affecting user adoption of LBS. Enablers include perceived usefulness and trust, whereas the inhibitor is privacy risk. The results indicate that contextual offering is the main factor affecting trust, whereas ubiquitous connection is the main factor affecting perceived usefulness. Privacy concern affects privacy risk. Trust has significant effects on perceived usefulness and privacy risk. And these three factors predict user adoption and usage behavior.',NULL,1,'pdfs/2019/02/11/Zhou_2013d.pdf',16,''),(10445,'Internet Research',2011,21,5,'An empirical examination of initial trust in mobile banking','Tao Zhou','zhou2011','527-540','Purpose\r\n– The purpose of this paper is to examine the effect of initial trust on mobile banking user adoption.\r\n\r\nDesign/methodology/approach\r\n– Based on the valid responses collected from a survey questionnaire, structural equation modeling (SEM) technology was employed to examine the research model.\r\n\r\nFindings\r\n– The results indicate that structural assurance and information quality are the main factors affecting initial trust, whereas information quality and system quality significantly affect perceived usefulness. Initial trust affects perceived usefulness, and both factors predict the usage intention of mobile banking.\r\n\r\nResearch limitations/implications\r\n– The sample was mainly composed of users having rich mobile Internet experience, which may affect their trust in mobile banking. Future research needs to generalize these results to other samples, such as those users without much mobile Internet experience.\r\n\r\nOriginality/value\r\n– Extant research has mainly adopted information technology adoption theories such as TAM to explain mobile user behavior, and has seldom examined the effect of initial trust on mobile banking user adoption. However, the high perceived risk and low switching cost highlight the necessity to build initial trust to facilitate user behavior. This research fills the gap.',NULL,1,'pdfs/2019/02/11/Zhou_2014.pdf',16,''),(10446,'Computers in Human Behavior',2010,26,4,'Integrating TTF and UTAUT to explain mobile banking user adoption','Tao Zhou, Yao binLu, Bin Wang','Zhou2010','760-767','Due to its advantages such as ubiquity and immediacy, mobile banking has attracted traditional banks’ interests. However, a survey report showed that user adoption of mobile banking was much lower than that of other mobile services. The extant research focuses on explaining user adoption from technology perceptions such as perceived usefulness, perceived ease of use, interactivity, and relative advantage. However, users’ adoption is determined not only by their perception of the technology but also by the task technology fit. In other words, even though a technology may be perceived as being advanced, if it does not fit users’ task requirements, they may not adopt it. By integrating the task technology fit (TTF) model and the unified theory of acceptance and usage of technology (UTAUT), this research proposes a mobile banking user adoption model. We found that performance expectancy, task technology fit, social influence, and facilitating conditions have significant effects on user adoption. In addition, we also found a significant effect of task technology fit on performance expectancy.',NULL,1,'pdfs/2019/02/11/Zhou_et_al._2010.pdf',16,''),(10447,'Journal of Management Information Systems',2002,19,1,'An Integrated Performance Model of Information Systems Projects','Adel M. Aladwani','Aladwani2002','185-210','This study makes an initial attempt to validate an integrated, theoretically driven performance model of information systems (IS) projects. IS project performance is defined in terms of task, psychological, and organizational outcomes. We draw upon different theoretical perspectives including IS, organizational teams, and project management to link six categories of variables to IS project performance: technology characteristics, project characteristics, task characteristics, people characteristics, organizational characteristics, and work processes. Data collected via a field survey of IS project leaders in 84 manufacturing organizations were used to test the proposed model. Support is found for three conclusions: (1) IS project performance is a multidimensional construct, (2) certain preconditions falling into the above categories have to exist to achieve a high performing IS project, and (3) there is a possible cross-relationship among the variables studied by IS research, organizational teams research, and project management research. We discuss the implications of this study for future research and managerial practice.',1,0,'pdfs/2019/02/11/_An_Integrated_Performance_Model_Information_Systems_Projects.pdf',NULL,''),(10448,'Journal of Management Information Systems',2002,19,1,'Implementation Team Responsiveness and User Evaluation of Customer Relationship Management: A Quasi-Experimental Design Study of Social Exchange Theory','David Gefen, Catherine M. Ridings','Gefen2002','47-69','Customer Relationship Management (CRM) systems require extensive configuration during which users come into extensive contact with the technical implementation team. Previous research examining other Enterprise Resource Planning (ERP) modules has shown that user perception of the responsiveness of such teams, as an indicator of a possible social exchange, is significantly associated with an increased favorable assessment of the new system and ultimately its adoption, the reason being that perceived responsiveness creates a constructive social exchange. However, previous research, using survey data alone, did not examine causation. The objective of this study is to examine, using a quasi-experimental design, whether different degrees of actual responsiveness in different sites during CRM implementation result in significant differences in the users\' favorable assessment of the correctness and ultimately their approval of a new CRM. The data support these hypotheses, but show that the downstream effects of actual responsiveness are mediated by perceived responsiveness. Implications concerning the social exchange relationship during CRM adoption are discussed.',1,1,'pdfs/2019/02/11/_Implementation_Team_Responsiveness_and_User_Evaluation_of_Customer_Rela_Zo56xcF.pdf',NULL,''),(10449,'Journal of Management Information Systems',2002,19,1,'Individual Trust in Online Firms: Scale Development and Initial Test','Anol Bhattacherjee','Bhattacherjee2002','211-241','The importance of trust as a key facilitator of electronic commerce is increasingly being recognized in academic and practitioner communities. However, empirical research in this area has been beset by conflicting conceptualizations of the trust construct, inadequate attention to its underlying dimensions, causes, and effects, and lack of a validated trust scale. This paper addresses these limitations in part by theoretically conceptualizing and empirically validating a scale to measure individual trust in online firms. The proposed scale taps into three key dimensions of trust: trustee\'s ability, benevolence, and integrity. An iterative testing and refinement procedure using two field surveys of online retailing and online banking users, leads to a final seven-item trust scale that exhibits adequate levels of reliability, convergent validity, discriminant validity, and nomological validity. It is expected that the scale presented in this paper will assist future empirical research on trust in online entities.',1,1,'pdfs/2019/02/11/_Individual_Trust_in_Online_Firms__Scale_Development_and_Initial_Test.pdf',NULL,''),(10450,'Journal of Management Information Systems',2003,19,4,'Relating Collaborative Technology Use to Teamwork Quality and Performance: An Empirical Analysis','Robert F. Easley, Sarv Devaraj, J. Michael Crant','Easley2003','247-268','Although team-based work systems are pervasive in the workplace, the use of collaborative systems designed to facilitate and support ongoing teamwork is a relatively recent development. An understanding of how teams embrace and use such collaborative systems—and the relationship of that usage to teamwork quality and team performance—is critical for organizational success. We present a theoretical model in which usage of a collaborative system intervenes between teamwork quality and team performance for tasks that are supported by the system. We empirically validate the model in a setting where established teams voluntarily used a collaborative system over a four-month period to perform tasks with measurable outcomes. Our principal finding is that collaborative system use intervenes between teamwork quality and performance for tasks supported by the system but not for unsupported tasks.',1,1,'pdfs/2019/02/11/_Relating_Collaborative_Technology_Use_to_Teamwork_Quality_and_Performance.pdf',NULL,''),(10452,'Journal of Management Information Systems',2002,19,1,'The Influence of Multimedia on Improving the Comprehension of Organizationai Information','Kai H. Lim, Izak Benbasat','Lim2002','99-127','Text is the predominant form of organizational information. Comprehending text-based information requires intensive cognitive processing effort on the part of readers. Drawing on multimedia literature, this study identified a characteristic of multimedia presentations, namely complementary cues, which have the potential to improve the comprehensibllity of organizational information. A set of hypotheses about the benefits of multimedia over text-based presentations was generated based on the theoretical perspective that we developed. These predictions were tested through a laboratory experiment using a simulated multimedia intranet. Results show that multimedia facilitates the retention and subsequent recall of explanative information but not of descriptive information. Explanative information is organized facts connected by their underlying functional relationships. Descriptive information consists of isolated facts without an explanation of the relationships between these facts. The ability to retain and recall explanative information, in turn, leads to a greater ability to make correct inferences about new organizational situations.',1,1,'pdfs/2019/02/11/_The_Influence_of_Multimedia_on_Improving_the_Comprehension_of_Organizat_XsvZV9k.pdf',NULL,''),(10453,'Journal of Management Information Systems',2003,19,3,'Turnover of Information Technology Workers: Examining Empirically the Influence of Attitudes, Job Characteristics, and External Markets','Jason Bennett Thatcher, Lee P. Stepina, Randall J. Boyle','Tatcher2003','231-261','This paper presents and tests a conceptual model linking perceptions of the internal work environment and external markets to information technology (IT) worker turnover. The model focuses on organizational commitment (OC) as the primary predictor of turnover intention. We suggest that OC mediates perceptions of the workplace and external environment on turnover intention. Specifically, we hypothesize that OC mediates the influence of (1) job satisfaction, (2) perceived job characteristics, (3) perceived competitiveness of pay, and (4) perceived job alternatives on turnover intention. Also, perceived job alternatives are modeled as having a direct effect on turnover intention. Analysis provides moderate empirical support for the research model. OC and perceived job alternatives demonstrated distinct effects on turnover intention. In addition, OC mediated the influence of job satisfaction, perceived job \r\ncharacteristics, and perceived competitiveness of pay on turnover intention. Findings suggest that through cultivating positive beliefs about the job and attitudes toward the employer, managers may counter the influence of extemal markets on IT workers\' turnover intention.',1,1,'pdfs/2019/02/11/_Turnover_of_Information_Technology_Workers.pdf',NULL,''),(10454,'Journal of Management Information Systems',2002,18,3,'Determinants of User Acceptance of Digital Libraries: An Empirical Examination of Individnal Differences and System Characteristics','Weiyin hong, James Y. L. Thong, Wai-Man Wong, Kar-Yan Tam','Hong2002','97-124','The explosion in Internet usage and huge government funding initiatives in digital libraries have drawn attention to research on digital libraries. Whereas the traditional focus of digital library research has been on the technological development, there is now a call for user-focused research. Although millions of dollars have been spent on building \"usable\" systems, research on digital libraries has shown that potential users may not use the systems in spite of their availability. There is a need for research to identify the factors that determine users\' adoption of digital libraries. Using the technology acceptance model (TAM) as a theoretical framework, this study investigates the effect of a set of individual differences (computer self-efficacy and knowledge of search domain) and system characteristics (relevance, terminology, and screen design) on intention to use digital libraries. Based on a sample of 585 users of a university\'s award-winning digital library, the results strongly support the utilization of TAM in predicting users\' intention to adopt digital libraries, and demonstrate the effects of critical external variables on behavior intention through perceived ease of use and perceived usefulness. All of the individual differences and system characteristics have significant effects on perceived ease of use of digital libraries. In addition, relevance has the strongest effect on perceived usefulness of digital libraries.',1,1,'pdfs/2019/02/12/_Determinants_of_User_Acceptance_of_Digital_Libraries_An.pdf',NULL,''),(10455,'Journal of Management Information Systems',2002,18,4,'Examining a Model of Information Technology Acceptance by Individual Professionals: An Exploratory Study','Patrick Y. K. Chau, Paul J. Hu','Chau2002','191-229','The recent proliferation of information technology designed to support or enhance an individual professional\'s task performance has made the investigation of technology acceptance increasingly challenging and significant. This study investigates technology acceptance by individual professionals by examining physicians\' decisions to accept telemedicine technology. Synthesized from relevant prior research, a generic research framework was built to provide a necessary foundation upon which a research model for telemedicine technology acceptance by physicians could be developed. The research model was then empirically examined, using data collected from more than 400 physicians practicing in public tertiary hospitals in Hong Kong. Results of the study suggest several areas where individual \"professionals\" might subtly differ in their technology acceptance decision-making, as compared with end users and business managers in ordinary business settings. Specifically, physicians appeared to be fairly pragmatic, largely anchoring their acceptance decisions in the usefulness of the technology rather than in its ease of use. When making decisions to accept a technology, physicians expressed considerable concerns about the compatibility of the technology with their practices, placed less importance on controlling technology operations, and attached limited weight to peers\' opinions about using the technology. Based on results obtained from this study, the initially proposed framework for technology acceptance by individual professionals was revised to a \"hierarchical, three-layer\" structure with the individual context at the inner core, the implementation context on the outermost layer, and the technological context residing in the middle. Implications for information systems research and telemedicine management practice that have emerged from the study\'s findings are also discussed.',1,1,'pdfs/2019/02/12/_Examining_a_Model_of_Information_Technology_Acceptance_by.pdf',NULL,''),(10456,'Journal of Management Information Systems',1999,16,2,'Examining the Technology Acceptance Model Using Physician Acceptance of Telemedicine Technology','Paul J. Hu, Patrick Y. K. Chau, Olivia R. Liu Sheng, Kar Yan Tam','Hu1999','91-112','The rapid growth of investment in information technology (IT) by organizations worldwide has made user acceptance an increasingly critical technology implementation and management issue. While such acceptance has received fairly extensive attention from previous research, additional efforts are needed to examine or validate existing research results, particularly those involving different technologies, user populations, and/or organizational contexts. In response, this paper reports a research work that examined the applicability of the Technology Acceptance Model (TAM) in explaining physicians\' decisions to accept telemedicine technology in the health-care context. The technology, the user group, and the organizational context are all new to IT acceptance/adoption research. The study also addressed a pragmatic technology management need resulting from millions of dollars invested by healthcare organizations in developing and implementing telemedicine programs in recent years. The model\'s overall fit, explanatory power, and the individual causal links that it postulates were evaluated by examining the acceptance of telemedicine technology among physicians practicing at public tertiary hospitals in Hong Kong. Our results suggested that TAM was able to provide a reasonable depiction of physicians\' intention lo use telemedicine technology. Perceived usefulness was found to be a significant determinant of attitude and intention but perceived ease of use was not. The relatively low R-square of the model suggests both the limitations of the parsimonious model and the need for incorporating additional factors or integrating with other IT acceptance models in order to improve its specificity and explanatory utility in a health care context. Based on the study findings, implications for user technology acceptance research and telemedicine management are discussed.',1,1,'pdfs/2019/02/12/_Examining_the_Technology_Acceptance_Model_Using.pdf',NULL,''),(10457,'Journal of Management Information Systems',2001,18,2,'Keeping Mum as the Project Goes Under: Toward an Explanatory Model','H. Jeff Smith, Mark Keil, Gordon Depledge','Smith2001','189-227','The problem of \"runaway\" information systems (IS) projects can be exacerbated by the reluctance of organizational members to transmit negative information concerning a project and its status. Drawing upon relevant bodies of literature, this paper presents a model of the reluctance to report negative project news and develops hypotheses to be tested. An experiment, which was designed to test these hypotheses for both internal and extemal reporting alternatives, is then described. Two factors are manipulated: (1) the level of impact associated with project failure should an individual fail to report negative information, and (2) the level of observed behavioral wrongdoing associated with the project. The results explain a significant portion of the variance in the reluctance to report negative information and suggest that there are some differences in internal and external reporting behavior. Implications for research and practice are discussed.',1,1,'pdfs/2019/02/12/_Keeping_Mum_as_the_Project_Goes_Under_Toward_an.pdf',NULL,''),(10458,'Journal of Management Information Systems',2001,18,1,'Knowledge Management: An Organizational Capabilities Perspective','Andrew H. Gold, Arvind Malhotra, Albert H. Segars','Gold2001','185-214','A hallmark of the new economy is the ability of organizations to realize economic value from their collection of knowledge assets as well as their assets of information, production distribution, and affiliation. Despite the competitive necessity of becoming a knowledge-based organization, senior managers have found it difficult to transform their firms through programs of knowledge management. This is particularly true if their organizations have long histories of process and a tradition of business success. This research examines the issue of effective knowledge management from the perspective of organizational capabilities. This perspective suggests that a knowledge infrastructure consisting of technology, structure, and culture along with a knowledge process architecture of acquisition, conversion, application, and protection are essential organizational capabilities or \"preconditions\'\" for effective knowledge management. Through analysis of surveys collected from over 300 seniorexecutives. this research empirically models and uncovers key aspects of these dimensions. The results provide a basis for understanding the competitive predisposition of a firm as it enters a program of knowledge management.',1,1,'pdfs/2019/02/12/_Knowledge_Management_An_Organizational_Capabilities_Perspective.pdf',NULL,''),(10459,'Journal of Management Information Systems',1999,16,1,'The Effect of Computer-Mediated Communication on Agreement and Acceptance','Simran Kahai, Randolph B. Cooper','Kahai1999','165-188','This study develops and tests a model of relationships among computer-mediated communication systems (CMCS), group processes, and group outcomes. The group outcomes examined are agreement and acceptance. Agreement is the extent to which members of a problem-solving group hold similar views and solutions about the problem at the end of their task. Acceptance is the extent to which members of a problem-solving group acquiesce to the views and solutions of other members, while holding reservations about those views and solutions. The distinction between agreement and acceptance is important because members in agreement are more likely to support the implementation of their solution than are those who merely accept the solution. Based on a laboratory experiment, we find that socioemotional communication (both positive--showing friendliness and supportiveness--and negative--showing hostility and rejection) as well as task-oriented communication play important mediating roles between CMCS use and acceptance and agreement. The findings suggest ways to promote agreement through management intervention and CMCS design. In addition, our findings suggest some intriguing avenues for further research, such as the lack of symmetry between the effects of positive and negative socioemotional communication.',1,0,'pdfs/2019/02/12/_The_Effect_of_Computer-Mediated_Communication_on.pdf',NULL,''),(10460,'Journal of Strategic Information Systems',2012,21,3,'Joint collaborative planning as a governance mechanism to strengthen the chain of IT value co-creation','Pierre Hadaya, Luc Cassivi','Hadaya2012','182 - 200','Drawing on the relational view of the firm, this paper examines the chain of IT-based cocreation of value and how joint collaborative planning between partners can strengthen this chain. Using data from51suppliers in the telecommunication equipment industry, our analysis demonstrates that the\r\ngreater the partner-specific IT investments made by the firm, the greater its use of supply chain\r\ncollaborative systems (SCCSs) with those partners and the greater the firm uses SCCSs with partners, the greater its benefits, through the generation of relational rents. Further investigation also shows that partner-specific IT investments is not a predictor of firm benefits and hence confirms the hypothesized chain of IT-based co-creation where IT investments encourage IT use, which in turn creates business value. Finally, our findings also show that joint collaborative planning between partners is an important governance mechanism, anchored on control and trust, that can strengthen the relationship between SCCSs use and firm benefits by impacting the other sources of relational rents tied to the use of SCCSs. This contribution should give academics and practitioners alike a better understanding of how both SCCSs and joint collaborative planning can foster the co-creation of value.\"',1,1,'pdfs/2019/03/12/Joint-collaborative-planning-as-a-governance-mech_2012_The-Journal-of-Strate.pdf',14,''),(10461,'Journal of Strategic Information Systems',2010,19,4,'Knowledge Management Competence for Enterprise System Success','Darshana Sedera, Guy G. Gable','Sedera2010','296 - 306','This study conceptualizes, operationalises and validates the concept of Knowledge Management Competence as a four-phase multidimensional formative index. Employing survey data from 310 respondents representing 27 organizations using the SAP Enterprise System Financial module, the\r\nstudy results demonstrate a large, significant, positive relationship between Knowledge Management\r\nCompetence and Enterprise Systems Success (ES-success, as conceived by Gable et al., 2008);\r\nsuggesting important implications for practice. Strong evidence of the validity of Knowledge Management Competence as conceived and operationalised, too suggests potential from future research evaluating its relationships with possible antecedents and consequences.',1,1,'pdfs/2019/03/12/Knowledge-Management-Competence-for-Enter_2010_The-Journal-of-Strategic-Info.pdf',14,''),(10462,'Journal of Strategic Information Systems',2015,24,2,'Linking dimensions of social media use to job performance: The role of social capital','Hossam Ali-Hassan, Dorit Nevo and Michael Wade','Ali-Hassan2015','65 - 89','Organizations are increasingly adopting new technologies, such as social media, that afford employees a repertoire of uses not simply focused on work, but also on socialization and entertainment. Knowledge regarding the impact of such diverse technologies on job performance,\r\nhowever, is currently limited. This study adopts a technology use lens to study the effect of three categories of social media use – social, hedonic, and cognitive – on job performance, as mediated by three dimensions of social capital. The research was conducted via a large-scale survey within a multinational Information Technology company. Social and cognitive uses of technology were empirically shown to have a positive, albeit indirect, effect on employees’ routine and innovative job performance. Hedonic use of the technology, while having a direct negative impact on routine performance was shown to positively contribute to the development of social ties, leading to a mitigating positive influence on innovative performance. This interesting positive side of hedonic use, along with all findings from our study, are discussed and used to offer insights to future research\r\nand practice.',1,1,'pdfs/2019/03/12/Linking-dimensions-of-social-media-use-to-job-p_2015_The-Journal-of-Strategi.pdf',14,''),(10463,'Journal of Strategic Information Systems',2011,20,4,'Maximizing the positive influence of IT for improving organizational performance','Jacques Bulchand-Gidumal, Santiago Melián-González','Bulchand-Gidumal2011','461 - 478','In the analysis of whether information technology (IT) has an impact on organizational performance, focus is usually placed on the relationship between an organization’s investments in IT and that organization’s performance. Therefore, it is standard to devote special attention to the size and\r\ncomplexity of the organization, to the investments in other organizational resources that may affect the performance of IT, and to the manner in which the two variables are measured. However, one area that has not been well explored is the manner in which the relationship between investments in IT and\r\norganizational performance develops. In this article, we show empirically that the planning and\r\nmanagement of IT influence the organization’s endowment of resources (physical and human), which\r\nconsequently has positive effects on each of the IT-related areas usually found in organizations\r\n(applications, reliable and secure systems and communications, and training and support). In turn, the functioning of these areas influences the impact of IT on the organization, which then has positive effects on organizational performance. We have used data corresponding to IT management in Spanish universities, as well as independent rankings that are useful for evaluating their performance.',1,1,'pdfs/2019/03/12/Maximizing-the-positive-influence-of-IT-for-im_2011_The-Journal-of-Strategic.pdf',14,'>0.1 entspricht nicht signifikant'),(10464,'Journal of Strategic Information Systems',2017,26,4,'Not just an ego-trip: Exploring backers’ motivation for funding in incentive-based crowdfunding','Ulrich Bretschneider, Jan Marco Leimeister\",','Bretschneider2017','246 - 260','Incentive-based forms of crowdfunding – such as reward-, equity- and lending-based crowdfunding – are becoming increasingly popular. However, research that studies backers’ motivations for funding in these environments is still in an embryonic state, revealing an inconsistent and narrow picture. The few existing studies are largely guided by the idea that backers are mainly egoistically motivated and do not have prosocial motives. We developed a research model that describes backers’ motivation and conducted an empirical study to examine this model. Results indicate that backers indeed have several self-interest motivations for funding: prospect of a reward; expectation of recognition from others; to lobby a certain project in the hopes of its fruition; and to develop their image. However,\r\nsome backers are also prosocially motivated in that they develop feelings of liking for a certain venture and/or project team. Furthermore, we found evidence that herding has a significant moderating effect on backers’ reward motivation. Strategic IS researchers as well as crowdfunding practitioners can draw on our findings to systematically design, implement, and evaluate potential incentive systems that respond to reward-, recognition-, lobbying-, image- and liking-motives and thereby attract the crowd more effectively to invest in ventures presented on incentive-based crowdfunding systems.',1,0,'pdfs/2019/03/12/Not-just-an-ego-trip--Exploring-backers--motivat_2017_The-Journal-of-Strateg.pdf',14,'n = 296 ? \"Of the 309 backers in the sample, 95.8% were men (n = 296), which is typical for equity-like investments.\"\r\nUmrechnung der t-Werte ???\r\nHabe Probleme mit den Definitonen der constructs.'),(10465,'Journal of Strategic Information Systems',2010,19,3,'Organizational impact of system quality, information quality, and service quality','Narasimhaiah Gorla, Toni M. Somers, Betty Wong','Gorla2010','207 - 228','Increased organizational dependence on information systems drives management attention towards improving information systems’ quality. A recent survey shows that “Improve IT quality” is one of the top concerns facing IT executives. As IT quality is a multidimensional measure, it is important to\r\ndetermine what aspects of IT quality are critical to organizations to help Chief Information Officers (CIOs) to devise effective IT quality improvement strategies. In this research, we model the relationship between information systems’ (IS) quality and organizational impact. We hypothesize greater organizational impact in situations in which system quality, information quality and service quality are high. We also hypothesize a positive relationship between system quality and information quality. We test our hypotheses using survey data. Our structural equation model exhibits a good fit with the observed data. Our results show that IS service quality is the most influential variable in this model (followed by information quality and system quality), thus highlighting the importance of IS service quality for organizational performance. This paper contributes theoretically to IS success models through the system quality-to-information quality and IS quality-to-organizational impact links. Implications of our results for practice and research are discussed.\"',1,1,'pdfs/2019/03/12/Organizational-impact-of-system-quality--infor_2010_The-Journal-of-Strategic.pdf',14,'Habe die in Klammern stehenden Zahlen genommen, da im Fließtext z.B. (b = 0.70) und (b = 0.30) auftauchen\r\np>0.1  ist nicht signifikant'),(10466,'Journal of Strategic Information Systems',2017,26,1,'Performance implications of information-value offering in e-service systems: Examining the resource-based perspective and innovation strategy','Shu-Hui Chuang, Hong-Nan Lin','Chuang2017','22 - 38','This research examines the performance implications of information-value offering in eservice systems. Specifically, this study introduces both a resource-based perspective that combines technology, human, and business resources to develop an e-service capability, and an innovation strategy that emphasizes service innovation orientation to examine information-value offering. This study also examines how firms bundle e-service capability and service innovation orientation to enhance information-value offering that enhances customer relationships and organizational performance. The results from a survey of 115 financial service firms in Taiwan highlight the importance of how e-service capability and service innovation orientation leads to information-value offering and that this value is shown to positively influence organizational performance by customer relationship performance. The results suggest that researchers and practitioners should pay special attention to the complementary resource-strategy that are needed to successfully implement e-service systems initiatives and that an emphasis on the resource or strategy alone may not\r\nbe sufficient.',1,1,'pdfs/2019/03/15/Performance-implications-of-information-value-offering_2017_The-Journal-of-S.pdf',14,'nicht signifikant:  >0.1\r\nDefinitionen der Konstrukte?\r\n2 Modelle?  Habe nur eines.'),(10467,'Journal of Strategic Information Systems',2014,23,3,'Retaining and attracting users in social networking services: An empirical investigation of cyber migration','Yunjie (Calvin) Xu, Yinping Yang, Zengyan Cheng, John Lim','Xu2014','239 - 253','Users are the most critical strategic resource of any online social networking service (SNS).\r\nThis paper offers strategic recommendations for SNS providers based on an empirical study\r\nexploring why users switch from a primary SNS to others. We first identify important characteristics\r\nthat combine to distinguish SNSs from conventional information systems, then\r\ndevelop a ‘‘cyber migration’’ research model that includes push, pull and mooring factors\r\nwhich influence user intention to switch from one SNS to another. Findings from a field\r\nsurvey of 180 users reveal four significant factors that promote switching: dissatisfaction\r\nwith socialization support, dissatisfaction with entertainment value, continuity cost, and\r\npeer influence. Strategies grounded in these factors are suggested for SNS providers to better\r\nattract and retain users.',1,1,'pdfs/2019/03/18/Retaining-and-attracting-users-in-social-networkin_2014_The-Journal-of-Strat.pdf',14,'>0.1 für nicht signifikant'),(10468,'Journal of Strategic Information Systems',2016,25,2,'Social media network behavior: A study of user passion and affect','Robin Wakefield, Kirk Wakefield','Wakefield2016','140 - 156','Social media technologies are described as an ensemble IS artefact composed of technical, informational and relational subsystems that interact distinctly according to the context of use. With an emphasis on these dimensions, we build a conceptual framework to examine the influence of user affect and passion for an activity on social media networks, specifically Facebook and Twitter. The research model is based on Affective Events Theory and tested using the responses of 328 attendees of a National Association for Stock Car Auto Racing (NASCAR) event. The results indicate that excitement may not be sufficient to motivate content creation and sharing activities in social media. However, in the context of a meaningful event, excitement interacts with user passion to facilitate social media use. One strategic insight is the knowledge that user (or customer) passion is a condition favorable for social media engagement, representing a lucrative opportunity for organizations to meaningfully engage with consumers.',1,1,'pdfs/2019/03/19/Social-media-network-behavior--A-study-of-_2016_The-Journal-of-Strategic-Inf.pdf',14,'N=  Our sample size of 328 indicates  ?\r\n>0.1 für nicht signifikant'),(10469,'Journal of Strategic Information Systems',2017,26,2,'Solvers’ participation in crowdsourcing platforms: Examining the impacts of trust, and benefit and cost factors','Hua (Jonathan) Ye, Atreyi Kankanhalli','Ye2017','101 - 117','Organizations are increasingly crowdsourcing their tasks to unknown individual workers, i.e., solvers. Solvers’ participation is critical to the success of crowdsourcing activities. However, challenges exist in attracting solvers to participate in crowdsourcing. In this regard, prior research has mainly investigated the influences of benefit factors on solvers’ intention to participate in crowdsourcing. Thus, there is a lack of understanding of the cost factors that influence actual participation behavior, in conjunction with the benefits. Additionally, the role of trust in the cost-benefit analysis remains to be explored. Motivated thus, based on social exchange theory and context-related literature, we develop a model to explain the impacts of benefit and cost factors as well as trust on solver participation behavior in crowdsourcing. The model was tested using survey and archival data from 156 solvers on a large crowdsourcing platform. As hypothesized, monetary reward, skill enhancement, work autonomy, enjoyment, and trust were found to positively affect solvers’ participation in crowdsourcing, while cognitive effort negatively affects their participation. In addition, it was found that monetary reward positively affects trust (trust partially mediates its effect on participation behavior), while loss of knowledge power negatively affects trust. The theoretical contributions and practical implications of the study are discussed.',1,1,'pdfs/2019/03/19/Solvers--participation-in-crowdsourcing-platforms--_2017_The-Journal-of-Stra.pdf',14,'für alle  \"Path coeefficient\" habe ich die Werte aus Tabelle 9 genommen\r\nSignificance >0.1 habe ich  für not supported gewählt ...\r\n2 Modelle?'),(10470,'Journal of Strategic Information Systems',2002,11,3,'Some antecedents and effects of trust in virtual communities','Catherine M. Ridings, David Gefen, Bay Arinze','Ridings2002','271 - 295','This study explores several downstream effects of trust in virtual communities and the antecedents of trust in this unique type of environment. The data, applying an existing scale to measure two dimensions of trust (ability and benevolence/integrity), show that trust had a downstream effect on members\' intentions to both give information and get information through the virtual community. Both these apparent dimensions of trust were increased through perceived responsive relationships in the virtual community, by a general disposition to trust, and by the belief that others confide personal information.',1,1,'pdfs/2019/03/20/Some-antecedents-and-effects-of-trust-in-_2002_The-Journal-of-Strategic-Info.pdf',14,'Trust is positioned as a mediating variable.  Mediator?\r\nTeilnemeranzahl?:\r\n\"For the 627 respondents who selected a community\" ?\r\n\"A total of 696 responses were received ..\"\r\n\"The results of the pilot study  (n=70)  were reviewed ...\" N=70 ?  Ich trage mal 70 ein !\r\n2 Modelle ???  Ich trage alles als  ein Modell ein.\r\nH1.1: Users’ perceptions of other members’ responsiveness will be positively related to\r\ntheir trust in other members’ ability.\r\nH1.2: Users’ perceptions of other members’ responsiveness will be positively related to\r\ntheir trust in other members’ benevolence and integrity.\r\nH2.1: Users’ perceptions of the degree to which others confide personal information\r\nwill be positively related to their trust in other members’ abilities.\r\nH2.2: Users’ perceptions of the degree to which others confide personal information\r\nwill be positively related to their trust in other members’ benevolence and integrity.\r\nH3.1: Users’ disposition to trust will be positively related to their trust in other\r\nmembers’ ability.\r\nH3.2: Users’ disposition to trust will be positively related to their trust in other\r\nmembers’ benevolence and integrity.\r\nH4.1: Participants’ trust in the ability of others in the virtual community will be\r\npositively related to their willingness to give information to others.\r\nH4.2: Participants’ trust in the benevolence and integrity of others in the virtual\r\ncommunity will be positively related to their willingness to give information to others.\r\nH4.3: Participants’ trust in the ability of others in the virtual community will be\r\npositively related to their willingness to get information from others.\r\nH4.4: Participants’ trust in the benevolence and integrity of others in the virtual\r\ncommunity will be positively related to their willingness to get information from\r\nothers.'),(10471,'Journal of Strategic Information Systems',2006,15,2,'Technology-push and communication-pull forces driving message-based coordination performance','Hung-Pin Shih','Shih2006','105 - 123','This study adopts ‘push–pull’ concepts to address the effects of technology, communication and\r\ntasks on e-mail coordination, and to explore appropriate e-mail contexts in cooperative work. The\r\nperceived benefits of communication technology form a ‘push’ force. Two ‘pull’ forces include the\r\ndesire to solve a cognitive gap caused by the communication context, and the desire to bridge the\r\nperformance gap in allocating resources to tasks. The empirical findings confirm that \'technologypush’ and ‘communication-pull’ forces are positively associated with e-mail coordination performance, showing the coexistence of rational and social influences, while the association between task and communication contexts indicates that the development of perceived information-sharing norms is context-dependent. Accordingly, this study concludes that appropriate information-sharing norms enable actors to create an active communication context for using e-mail in cooperative work.',1,1,'pdfs/2019/03/20/Technology-push-and-communication-pull-forces-dr_2006_The-Journal-of-Strateg.pdf',14,'Teilnehmer: Table1: Male 129 , Female 166  also 295.'),(10472,'Journal of Strategic Information Systems',2013,22,1,'The influence of SOA governance mechanisms on IT flexibility and service reuse','Nils Joachim, Daniel Beimborn, Tim Weitzel','Joachim2013','86 - 101','While many firms have introduced SOA, only one in five have achieved anticipated benefits such as increased IT flexibility or reuse. Industry analysts assume that a lack of SOA governance is the main reason why SOA projects fail. Addressing the substantial research gap on SOA governance this paper theoretically and empirically investigates which SOA governance mechanisms are needed to achieve the benefits of SOA, such as increasing IT flexibility and reusing services. The proposed theoretical SOA governance model is evaluated using data from 81 SOA-using organizations. Overall, the results confirm the relevance of a variety of SOA governance mechanisms (structures, processes, and employees/relations), but at the same time, that IT infrastructure flexibility and service reuse are influenced by different mechanisms. Key governance mechanisms that show a strong effect on infrastructure flexibility are using standards, service management processes, educating employees,  and IT/business communication while reuse can only be increased through service management, standards and qualification. Contrary to expectations, implementing new, dedicated decision-making bodies for SOA hampers organizations in achieving higher degrees of IT flexibility and reuse, and a firm is better off using existing IT decision-making bodies.',1,1,'pdfs/2019/03/21/The-influence-of-SOA-governance-mechanisms-on_2013_The-Journal-of-Strategic-.pdf',14,'SOA =: Service-oriented architecture \r\n? N=123: Thus, we eliminated 124 of the 247 responding organizations that had not yet adopted SOA.\r\nIch weiß nicht, welche der Werte ich zu welchem construct zuordnen soll ...\r\nControls ? Und was ist mit Integration, Scalability (technical IT flexibility) ?\r\n\r\nModularity as mediator\r\n2 Modelle :\r\nFlexibility model: First, we tested the hypotheses between the different SOA governance/management mechanisms and technical IT flexibility (consisting of modularity, integration, and scalability). \r\nDirect and full reuse model: Second, we estimated a pair of models comprising the influence of the different SOA governance/management mechanisms on reuse as well as the mediating role of modularity.  The direct reuse model links the different SOA governance/management mechanisms to reuse while the full reuse model adds modularity as mediator in between. Comparing the results of both models allows for testing the mediation effect.\r\n\r\nTable 2 shows the path coefficients from testing the flexibility model (paths from all governance constructs to the three IT flexibility dimensions).\r\nTable 5 presents the results of testing the reuse model with and without modularity (i.e., full vs. direct reuse model).'),(10473,'MIS Quarterly',2018,42,1,'TOWARD A UNIFIED MODEL OF INFORMATION SECURITY POLICY COMPLIANCE','Gregory D. Moody, Mikko Siponen, Seppo Pahnila','Moody et al./Toward a Unified Model of Information Security Policy Compliance','285-311','Information systems security (ISS) behavioral research has produced different models to explain security policy compliance. This paper (1) reviews 11 theories that have served the majority of previous information security behavior models, (2) empirically compares these theories (Study 1), (3) proposes a unified model, called the unified model of information security policy compliance (UMISPC), which integrates elements across these extant theories, and (4) empirically tests the UMISPC in a new study (Study 2), which provided preliminary empirical support for the model. The 11 theories reviewed are (1) the theory of reasoned action, (2) neutralization techniques, (3) the health belief model, (4) the theory of planned behavior, (5) the theory of interpersonal behavior, (6) the protection motivation theory, (7) the extended protection motivation theory, (8) deterrence theory and rational choice theory, (9) the theory of self-regulation, (10) the extended parallel processing model, and (11) the control balance theory. The UMISPC is an initial step toward empirically examining the extent to which the existing models have similar and different constructs. Future research is needed to examine to what extent the UMISPC can explain different types of ISS behaviors (or intentions thereof). Such studies will determine the extent to which the UMISPC needs to be revised to account for different types of ISS policy violations and the extent to which the UMISPC is generalizable beyond the three types of ISS violations we examined. Finally, the UMISPC is intended to inspire future ISS research to further theorize and empirically demonstrate the important differences between rival theories in the ISS context that are not captured by current measures.',1,1,'pdfs/2019/03/21/document13_Kopie.pdf',6,''),(10474,'MIS Quarterly',2018,42,1,'CPOE-ENABLED COORDINATION: APPROPRIATION  FOR DEEP STRUCTURE USE AND IMPACTS ON PATIENT OUTCOMES','Darryl Romanow, Arun Rai and Mark Keil','Romanow et al./CPOE-Enabled Coordination','189-212','In the United States, the Centers for Medicare & Medicaid Services (CMS) has begun instituting pay-for-performance incentives that reward hospitals based on patient-centric outcomes such as patient satisfaction. Further, to promote the “meaningful use” of health information technology (HIT), CMS has been prompting hospitals to adopt and use HITs. Computerized provider order entry (CPOE) is one such HIT and is designed to improve coordination in patient care teams and consequently patient outcomes. We explore the impact of CPOE-enabled coordination on patient satisfaction with the care team. In a departure from prior research that has tended to treat the team as all clinicians within a hospital unit/clinic, we conceptualize (and operationalize) patient care teams as ad hoc and patient-specific and thus comprised of those clinicians having direct contact with the patient. In a further departure from prior research that has employed lean measures of IS use (e.g., use intentions, duration, or frequency of use), we respond to the call for rich measures of IS use by conceptualizing deep structure use (DSU) of CPOE as patient care team-level usage of CPOE features.\r\n\r\nWe draw upon adaptive structuration theory (AST) to identify faithfulness of appropriation (FOA) and consensus on appropriation (COA) as two related, but distinct, aspects of CPOE appropriation by patient care teams that affect DSU. We also draw on relational coordination theory to conceptualize communicative coordination (CC) as team communication for coordination purposes and theorize that DSU affects patient satisfaction through CC and informating the patient differentially across high/low patient mortality risk conditions.\r\n\r\nBased on data from 224 patient care teams caring for both low and high patient mortality risk conditions, our results indicate that FOA and COA are salient predictors of DSU, and that the effect of COA on DSU is mediated by FOA. We also observed a significant indirect effect of DSU on patient satisfaction (as mediated by communicative coordination and patient informating), but only for high patient mortality risk conditions. Our findings are important because they show that by using CPOE in a comprehensive manner, patient care team members are better able to coordinate patient care and are able to better inform the patient about their care, ultimately leading to improved patient satisfaction. Additional implications for HIT research and practice are discussed.',1,1,'pdfs/2019/03/21/document9_Kopie.pdf',6,''),(10475,'MIS Quarterly',2017,41,3,'EXPLAINING POST-IMPLEMENTATION EMPLOYEE SYSTEM USE AND JOB PERFORMANCE: IMPACTS OF THE CONTENT AND SOURCE OF SOCIAL NETWORK TIES','Tracy Ann Sykes, Viswanath Venkatesh','Sykes & Venkatesh/Explaining Post-Implementation Employee System Use & Job Performance','917-936','This paper draws from communication research and negative asymmetry theory to examine how employee social network ties at work affect deep structure use and job performance in the context of an enterprise system (ES) implementation. Specifically, we examine how the content (i.e., advice and impeding) and source (i.e., friends and acquaintances) of social network ties interact with one another to influence both deep structure use of the new ES and employee job performance. A longitudinal field study was conducted, with data collected from 145 employees and their supervisors in a business unit of a large multinational telecommunications firm. Results show that both source and content of social network ties influenced deep structure use of the new ES as well as employee job performance. This work contributes to the ES implementation literature by examining the influence of both positive and negative social ties. This work also identifies an important boundary condition of negative asymmetry theory by showing that not all negative stimuli influences behavior equally.',1,1,'pdfs/2019/03/21/document41.pdf',6,''),(10476,'MIS Quarterly',2018,42,4,'LIFE INTERRUPTED: THE EFFECTS OF TECHNOLOGYMEDIATED WORK INTERRUPTIONS ON WORK AND NONWORK OUTCOMES','Adela Chen, Elena Karahanna','Chen & Karahanna/Effects of Technology-Mediated Work Interruptions','1023-1042','Work interruptions have made significant inroads into the knowledge workers’ nonwork domain, in large part due to the ubiquitous nature of mobile devices that blur the work–nonwork boundaries by enabling work interruptions anywhere and at any time. We examine the effects of such technology-mediated work-related interruptions that occur during one’s time off on both work and nonwork outcomes. Leveraging theoretical perspectives from interruption, work–life interface, and conservation of resources, we conceptualize both positive and negative effects of such interruptions on behavioral and psychological outcomes. We identify three mediating mechanisms via which these effects occur: interruption overload and psychological transition via which negative effects occur and task closure via which positive effects occur. Results reveal significant effects of interruptions on work and nonwork outcomes through the three mediating mechanisms. Although positive effects are observed, the total effects of work-related interruptions are detrimental across both work and nonwork outcomes, with the strongest negative effect on work exhaustion. The results suggest that after-hours work interruptions do not necessarily benefit work performance and come at the cost of work exhaustion. Analyses also reveal that the effects of interruptions are dependent on the technology via which these occur. While phone and messaging generate negative outcomes through interruption overload, e-mail leads to both positive and negative outcomes through task closure and psychological transition respectively. The study concludes with implications for research and practice on how to mitigate negative effects and enhance positive effects.',1,1,'pdfs/2019/03/21/document46.pdf',6,''),(10477,'MIS Quarterly',2018,42,3,'MINDFULNESS IN INFORMATION TECHNOLOGY USE: DEFINITIONS, DISTINCTIONS, AND A NEW MEASURE','Jason Bennett Thatcher, Ryan T. Wright, Heshan Sun, Thomas J. Zagenczyk, Richard Klein','Thatcher et al./Mindfulness in IT Use','831-847','Mindfulness is an important emerging topic. Individual mindfulness in IT use has not been studied systematically. Through three programmatic empirical studies, this paper develops a scale for IT mindfulness and tests its utility in the post-adoption system use context. Study 1 develops a measure of IT mindfulness and evaluates its validity and reliability. Study 2 employs a laboratory experiment to examine whether IT mindfulness can be manipulated and whether its influence is consistent across technological contexts. Study 3 places IT mindfulness in a nomological network and tests the construct’s utility for predicting more active system use (e.g., trying to innovate and deep structure usage) as well as more automatic system use (e.g., continuance intention). Our primary contribution includes the development and validation of a scale for IT mindfulness. In addition, we demonstrate that IT mindfulness (1) differs from important existing concepts such as cognitive absorption, (2) can be manipulated, (3) more closely relates to active system use than automatic system use, and (4) provides more predictive power within the IS context than general trait mindfulness.',1,1,'pdfs/2019/03/21/document37_Kopie_2.pdf',6,''),(10478,'MIS Quarterly',2018,42,3,'SOCIAL PRESENCE IN VIRTUAL WORLD COLLABORATION: AN UNCERTAINTY REDUCTION PERSPECTIVE USING A MIXED METHODS APPROACH','Shirish C. Srivastava, Shalini Chandra','Srivastava & Chandra/Uncertainty Reduction Using Mixed Methods','779-803','The life-like collaborative potential offered by virtual worlds (VWs) has sparked significant interest for companies to experiment with VWs in order to organize convenient, cost-effective virtual global workplaces. Despite the initial hype, recent years have witnessed a rather stagnant use of VWs for collaboration in organizations. Previous research recognizes that the inherent uncertainties within the VW environment are factors limiting their utilization by businesses. Hence, grounding this research in uncertainty reduction theory (URT), we aim to understand the modalities and mechanisms for mitigating the uncertainties and fostering user trust within VWs so that they can be effectively utilized as a workplace collaboration tool. With this end in view, we propose contextualizing and extending McKnight et al.’s (2002) institutional trust framework to the context of VWs by examining the significant role that social presence has in influencing the efficacy of the institution-based trust-building factors of situational normality and structural assurance in VWs. Using a sequential mixed methods approach (Venkatesh et al. 2013; Venkatesh, Brown, and Sullivan 2016), this research integrates results from a quantitative study with findings from a qualitative study to arrive at rich and robust inferences and meta-inferences, with the qualitative method first corroborating the inferences obtained from the quantitative research and then complementing them by identifying boundary conditions that may limit the use of VWs in organizations for workplace collaboration. The results together suggest not only the direct but also the interactional (complementary and substitutive) influences of social presence on the relationships of the two institutional trust-building factors to user trust in VWs.',1,1,'pdfs/2019/03/21/document35_Kopie.pdf',6,''),(10479,'MIS Quarterly',2018,42,3,'NUDGING MOODS TO INDUCE UNPLANNED PURCHASES 1 IN IMPERFECT MOBILE PERSONALIZATION CONTEXTS','Shuk Ying Ho, Kai H. Lim','Ho & Lim/Inducing Unplanned Purchases','757-778','By tracking consumers’ browsing and purchase history, web personalization generates taste-matched recommendations for each consumer to stimulate purchases. In addition to taste-matching, mobile personalization matches recommendations to a consumer’s physiological need and current location. These two additional features, referred to as need-matching and location-matching, are believed to be enablers of unplanned purchases. However, mobile advertisers may not be able to generate recommendations that meet all personalization criteria. Hence, mobile recommendations may be imperfect. We examine two questions in relation to imperfect recommendations. First, how do we use a descriptor to promote such recommendations? Second, what personalization criterion should be downplayed to induce unplanned purchases? Drawing upon the theory of mood congruence, we theorize that the effect of imperfect recommendation on consumers’ unplanned purchases depends on their mood. We conducted three field experiments to test our hypotheses. Our findings indicate that (1) consumers in positive moods are more likely to form an urge to buy than those in negative moods, and this difference is larger when the descriptor is partial than when it is complete (Experiment 1); (2) need-matching is more influential on urge to buy for consumers in negative moods than for those in positive moods (Experiment 2); and (3) for taste-and-need-matched recommendations, location-matching exerts a stronger effect on the urge to buy for consumers in negative moods than for those in positive moods (Experiment 3). We validated the relevance of our research findings to practice through interviews with senior executives in personalization solution providers. Pathways for enhancing practical impacts of this line of research are recommended.',1,1,'pdfs/2019/03/21/document34_Kopie_2.pdf',6,''),(10480,'MIS Quarterly',2018,42,2,'E-MAIL INTERRUPTIONS AND INDIVIDUAL PERFORMANCE: IS THERE A SILVER LINING?','Shamel Addas, Alain Pinsonneault','Addas & Pinsonneault/E-Mail Interruptions and Individual Performance','381-405','Interruption of work by e-mail and other communication technologies has become widespread and ubiquitous. However, our understanding of how such interruptions influence individual performance is limited. This paper distinguishes between two types of e-mail interruptions (incongruent and congruent) and draws upon action regulation theory and the computer-mediated communication literature to examine their direct and indirect effects on individual performance. Two empirical studies of sales professionals were conducted spanning different time frames: a survey study with 365 respondents and a diary study with 212 respondents. The results were consistent across the two studies, showing a negative indirect effect of exposure to incongruent interruptions (interruptions containing information that is not relevant to primary activities) through subjective workload, and a positive indirect effect of exposure to congruent interruptions (interruptions containing information that is relevant to primary activities) through mindfulness. The results differed across the two studies in terms of whether the effects were fully or partially mediated, and we discuss these differences using meta-inferences. Technology capabilities used during interruption episodes also had significant effects: rehearsing (fine-tuning responses to incoming messages) and reprocessing (reexamining received messages) were positively related to mindfulness, parallel communication (engaging in multiple e-mail conversations simultaneously) and leaving messages in the inbox were positively related to subjective workload, and deleting messages was negatively related to subjective workload. This study contributes to research by providing insights on the different paths that link e-mail interruptions to individual performance and by examining the effects of using capabilities of the interrupting technology (IT artifact) during interruption episodes. It also complements the experimental tradition that focuses on isolated interruptions. By shifting the level of analysis from specific interruption events to overall exposure to interruptions over time and from the laboratory to the workplace, our study provides realism and ecological validity.',1,1,'pdfs/2019/03/21/document17_Kopie_3.pdf',6,''),(10481,'MIS Quarterly',2018,42,1,'IMPACT OF INFORMATION TECHNOLOGY INFRASTRUCTURE FLEXIBILITY ON MERGERS AND ACQUISITIONS','Jose Benitez, Gautam Ray, Jörg Henseler','Benitez, Ray, & Henseler/Impact of IT Infrastructure Flexibility on Mergers and Acquisitions','25-43','Although mergers and acquisitions (M&A) are a common strategy to reduce costs and pursue growth, the vari- ance in returns from M&A is very high. This research examines how information technology (IT) infrastructure flexibility affects M&A. We use a combination of secondary as well as matched-pair survey data from 100 mid- size firms in Spain to investigate this relationship. The empirical analysis suggests that IT infrastructure flexi- bility affects M&A through two key pathways: (1) a flexible IT infrastructure facilitates the development of business flexibility that provides the responsiveness to seize M&A opportunities and make acquisitions, and (2) a flexible IT infrastructure facilitates the development of post-M&A IT integration capability that provides the control to integrate the IT and business resources of the acquired firm and realize the economic benefits from M&A.',1,1,'pdfs/2019/03/21/document1_Kopie.pdf',6,''),(10482,'MIS Quarterly',2017,41,NULL,'PERSON–ORGANIZATION AND PERSON–JOB FIT PERCEPTIONS OF NEW IT EMPLOYEES: WORK OUTCOMES AND GENDER DIFFERENCES','Viswanath Venkatesh, Jaime B. Windeler, Kathryn M. Bartol, Ian O. Williamson','Venkatesh et al./Person–Organization & Person–Job Fit Perceptions','1-XX','Drawing from a total rewards perspective, we introduce three work outcomes (namely, extrinsic, social, and intrinsic) as determinants of person–organization (PO) and person–job (PJ) fit perceptions of new IT employees. Gender is proposed as a moderator of the relationships between valuations of different work outcomes and fit perceptions. We found support for our model in three separate studies. In each of the studies, we gathered data about the work outcomes and fit perceptions of IT workers. The studies were designed to complement each other in terms of cross-temporal validity (studies were conducted at difference points in time over 10 years, in periods of differing economic stability), and in terms of prior work experience (entry-level workers in studies 1 and 2, and those with prior work experience starting new jobs in study 3). All three studies also included data both pre- and post-organizational entry in order to further validate the robustness of the model. The studies largely supported our hypotheses that (1) the effect of extrinsic outcomes on PO fit was moderated by gender, such that it was more important to men in determining their PO fit perceptions; (2) the effects of social outcomes on both PO fit and PJ fit was moderated by gender, such that it was more important to women in determining their fit perceptions; and (3) intrinsic outcomes influenced perceptions of PJ fit for both men and women. We discuss implications for research and practice.',1,1,'pdfs/2019/03/21/document25_Kopie_3.pdf',6,''),(10483,'MIS Quarterly',2017,41,1,'A DATA ENVELOPMENT ANALYSIS APPROACH TO ESTIMATE IT-ENABLED PRODUCTION CAPABILITY','Sezgin Ayabakan, Indranil R. Bardhan and Zhiqiang (Eric) Zheng','Ayabakan et al./Estimating IT-Enabled Production Capability','189-205','Information systems researchers have drawn on the resource-based view (RBV) and dynamic capabilities theory to offer a sharper theoretical lens to study the impact of information technology (IT) enabled capabilities on organizational performance. In this study, we propose a new conceptualization of IT-enabled production capability, based on the ability of a manufacturing plant to use its mix of resource inputs to maximize its process outputs. Our approach extends the literature on firm capability using data envelopment analysis (DEA), a nonparametric approach for estimating relative efficiencies of decision-making units. We tested our models using plant-level data collected from a sample of U.S. plants. Our study makes a key contribution by developing a new methodology to measure IT business value with respect to the role of IT-enabled production capability. We operationalize a new DEA-based measure of capability using the relative efficiency of converting plant inputs into process outputs, a significant departure from extant research that has primarily focused on subjective and absolute measures to conceptualize capability.',1,1,'pdfs/2019/03/21/document8_Kopie_3.pdf',6,''),(10484,'MIS Quarterly',2016,40,1,'INDIVIDUALS’ INTERNET SECURITY PERCEPTIONS AND BEHAVIORS: POLYCONTEXTUAL CONTRASTS BETWEEN THE UNITED STATES AND CHINA 1','Yan Chen, Fatemeh Mariam Zahedi','Chen & Zahedi/Internet Security Perceptions and Behaviors','205-222','Little is known about the context sensitivity of users’ online security perceptions and behaviors to national and individual attributes, and there is inadequate research about the spectrum of users’ behaviors in dealing with online security threats. In addressing this gap, this paper draws on two complementary theoretical bases: (1) the contextualization of the protection motivation theory (PMT) to online security behavior and (2) a poly- contextual lens for the cross-national comparison of users’ security behaviors in the United States and China. The conceptualized model is tested based on 718 survey observations collected from the United States and China. The results support our model and show the divergence between the United States, an exemplar of modern Western society, and China, an exemplar of traditional Eastern society, in forming threat perceptions and in seeking help and avoidance as coping behaviors. Our results also uncovered the significant moderating impacts of espoused culture on the way perceptions of security threats and coping appraisals influence security behaviors. Our findings underline the importance of context-sensitive theory building in security research and provide insights into the motivators and moderators of individuals’ online security behaviors in the two nations.',1,1,'pdfs/2019/03/21/document7_Kopie_2.pdf',6,''),(10485,'MIS Quarterly',2015,39,2,'SUPPORT STRUCTURES AND THEIR IMPACTS ON EMPLOYEE OUTCOMES: A LONGITUDINAL FIELD STUDY OF AN ENTERPRISE SYSTEM IMPLEMENTATION','Tracy Ann Sykes','Sykes/Support Structures & Impacts on Employee Outcomes','473-495','Despite the impressive progress in understanding the benefits and challenges related to enterprise system (ES) implementations—such as enterprise resource planning (ERP) systems—little is known about how the support structures traditionally used by organizations to help employees cope with a new ES affect employee outcomes related to the system and their jobs. Likewise, little is known about how existing peer advice ties in the business unit influence these outcomes after an ES implementation. Understanding employee outcomes is critical because of their ramifications for long-term ES success. This paper examines the impacts of four traditional support structures (namely, training, online support, help desk support, and change management support), and peer advice ties on four key employee outcomes (namely, system satisfaction, job stress, job satisfaction, and job performance). This paper also seeks to show that it is peer advice ties that best fill the complex informa- tional needs of employees after an ES implementation by providing the right information at the right time and in the right context. The proposed model was tested in a field study conducted in one business unit of a large telecommunications company and gathered data from 120 supplier liaisons over the course of a year. Both traditional support structures and peer advice ties were found to influence the various outcomes, even after controlling for pre-implementation levels of the dependent variables. In all cases, peer advice ties was the strongest predictor, thus underscoring the importance of this critical internal resource.',1,1,'pdfs/2019/03/21/document20_Kopie_2.pdf',6,''),(10486,'MIS Quarterly',2015,39,4,'WHAT DO SYSTEMS USERS HAVE TO FEAR? USING FEAR  APPEALS TO ENGENDER THREATS AND FEAR THAT MOTIVATE PROTECTIVE SECURITY BEHAVIORS','Scott R. Boss, Dennis F. Galletta, Paul Benjamin Lowry, Gregory D. Moody, Peter Polak','Boss et al./Using Fear Appeals to Motivate Protective Security Behaviors','837-864','Because violations of information security (ISec) and privacy have become ubiquitous in both personal and work environments, academic attention to ISec and privacy has taken on paramount importance. Consequently, a key focus of ISec research has been discovering ways to motivate individuals to engage in more secure behaviors. Over time, the protection motivation theory (PMT) has become a leading theoretical foundation used in ISec research to help motivate individuals to change their security-related behaviors to protect them- selves and their organizations. Our careful review of the foundation for PMT identified four opportunities for improving ISec PMT research. First, extant ISec studies do not use the full nomology of PMT constructs. Second, only one study uses fear-appeal manipulations, even though these are a core element of PMT. Third, virtually no ISec study models or measures fear. Fourth, whereas these studies have made excellent progress in predicting security intentions, none of them have addressed actual security behaviors.',1,1,'pdfs/2019/03/21/document37_Kopie.pdf',6,''),(10487,'MIS Quarterly',2015,39,3,'EXHAUSTION FROM INFORMATION SYSTEM CAREER EXPERIENCE: IMPLICATIONS FOR TURN-AWAY INTENTION','Deborah J. Armstrong, Nita G. Brooks, Cynthia K. Riemenschneider','Armstrong et al./Implications of Career Turn-Away Intentions for IS','713-727','While the U.S. economy is recovering slowly, reports tell us that the supply of information systems (IS) profes- sionals is declining and demand is once again on the rise. With organizations challenged in their efforts to hire additional staff, IS professionals are being asked to do even more, often leading to burnout, turnover, and turn- away intentions. Building on Ahuja et al.’s (2007) work on turnover intentions and using the job demands– resources model of burnout as an organizing framework for the antecedents to exhaustion from IS career experience (EISCE), this illustrative research note draws attention to exhaustion in IS professionals that spans an individual’s professional career. Findings indicate that IS professionals’ perceived workload (demand) was associated with higher levels of EISCE, whereas fairness and perceived control of career (resources) were associated with lower levels of EISCE. The influence of EISCE on affective commitment to the IS profession (ACISP) was found to be negative and, ultimately, ACISP fully mediated the effect of EISCE on the intention to turn away from an IS career. The results suggest the importance of studying IS professionals’ perceptions regarding the demands and resources associated with working in the IS field when testing exhaustion across IS career experience.',1,1,'pdfs/2019/03/21/document31_Kopie.pdf',6,''),(10488,'MIS Quarterly',2015,39,3,'INFORMATION TECHNOLOGY USE AS A LEARNING MECHANISM: THE IMPACT OF IT USE ON KNOWLEDGE TRANSFER EFFECTIVENESS, ABSORPTIVE CAPACITY,  AND FRANCHISEE PERFORMANCE','Kishen Iyengar, Jeffrey R. Sweeney, Jeffrey R. Sweeney','Iyengar et al./IT Use as a Learning Mechanism','615-641','This study aims to contribute to the literature through the theoretical development and empirical investigation of the role of information technology use in organizational learning. We develop a theoretical framework that unpacks organizational learning into mechanisms and outcomes. The outcomes of organizational learning are distinguished at two levels: first-order and second-order. Based on the framework, we propose a research model set in the franchising context. We conceptualize franchisee use of IT provided by the franchisor as an important learning mechanism that impacts knowledge transfer effectiveness (first-order outcome) and absorptive capacity (second-order outcome). Further, the influence of IT use on financial performance is mediated through absorptive capacity. The model was tested on a sample of 783 independently owned real- estate franchisees using a comprehensive dataset comprised of primary and secondary data. The results indicate that IT use is an important learning mechanism for franchisees by impacting knowledge transfer effectiveness and absorptive capacity. In turn, absorptive capacity mediates the relationship between IT use and financial performance. The empirical support for the research model serves to affirm the underlying learning mechanisms–outcomes framework. The results are stable across the choice of statistical method and the operationalization of financial performance. Theoretical contributions, implications for practice, and limitations of the study are discussed.',1,1,'pdfs/2019/03/21/document26_Kopie_2.pdf',6,''),(10489,'MIS Quarterly',2015,39,2,'HOW INFORMATION TECHNOLOGY GOVERNANCE MECHANISMS AND STRATEGIC ALIGNMENT INFLUENCE ORGANIZATIONAL PERFORMANCE: INSIGHTS FROM A MATCHED SURVEY OF BUSINESS AND IT MANAGERS','Shelly Ping-Ju Wu, Detmar W. Straub, and Ting-Peng Liang','Wu et al./Influence of IT Governance Mechanisms & Strategic Alignment','497-518','Previous research has proposed different types for and contingency factors affecting information technology governance. Yet, in spite of this valuable work, it is still unclear through what mechanisms IT governance affects organizational performance. We make a detailed argument for the mediation of strategic alignment in this process. Strategic alignment remains a top priority for business and IT executives, but theory-based empirical research on the relative importance of the factors affecting strategic alignment is still lagging. By consolidating strategic alignment and IT governance models, this research proposes a nomological model showing how organizational value is created through IT governance mechanisms. Our research model draws upon the resource-based view of the firm and provides guidance on how strategic alignment can mediate the effectiveness of IT governance on organizational performance. As such, it contributes to the knowledge bases of both alignment and IT governance literatures. Using dyadic data collected from 131 Taiwanese companies (cross-validated with archival data from 72 firms), we uncover a positive, significant, and impactful linkage between IT governance mechanisms and strategic alignment and, further, between strategic alignment and organizational performance. We also show that the effect of IT governance mechanisms on organizational performance is fully mediated by strategic alignment. Besides making contributions to construct and measure items in this domain, this research contributes to the theory base by integrating and extending the literature on IT governance and strategic alignment, both of which have long been recognized as critical for achieving organizational goals.',1,1,'pdfs/2019/03/21/document21_Kopie.pdf',6,''),(10490,'MIS Quarterly',2015,39,2,'MOBILE APPLICATION USABILITY: CONCEPTUALIZATION AND INSTRUMENT DEVELOPMENT','Hartmut Hoehle and Viswanath Venkatesh','Hoehle & Venkatesh/Mobile Application Usability','435-472','This paper presents a mobile application usability conceptualization and survey instrument following the 10- step procedure recommended by MacKenzie et al. (2011). Specifically, we adapted Apple’s user experience guidelines to develop our conceptualization of mobile application usability that we then developed into 19 first- order constructs that formed 6 second-order constructs. To achieve our objective, we collected four datasets: content validity (n = 318), pretest (n = 440), validation (n = 408), and cross-validation (n = 412). The nomo- logical validity of this instrument was established by examining its impact on two outcomes: continued intention to use and mobile application loyalty. We found that the constructs that represented our mobile application usability conceptualization were good predictors of both outcomes and compared favorably to an existing instrument based on Microsoft’s usability guidelines. In addition to being an exemplar of the recent procedure of MacKenzie et al. to validate an instrument, this work provides a rich conceptualization of an instrument for mobile application usability that can serve as a springboard for future work to understand the impacts of mobile application usability and can be used as a guide to design effective mobile applications.',1,1,'pdfs/2019/03/21/document19_Kopie_2.pdf',6,''),(10491,'MIS Quarterly',2015,39,2,'DISASTER EXPERIENCE AND HOSPITAL INFORMATION SYSTEMS: AN EXAMINATION OF PERCEIVED INFORMATION ASSURANCE, RISK, RESILIENCE, AND HIS USEFULNESS','Insu Park, Raj Sharman and H. Raghav Rao','Park et al./Disaster Experience & Hospital Information Systems','317-344','This paper examines how an individual’s disaster experience affects his or her perceptions of sociotechnical safety factors (risk, information assurance, resilience) and perceived usefulness of hospital information systems (HIS). This paper consists of two studies focusing on different aspects: a quasi-field experiment conducted with employees in three hospitals affected by a severe snowstorm (labeled a federal disaster) (N = 103), where we compare the perceptual factors in the context of the disaster experience (with versus without recall), and a comparative study between a first sample group (with disaster experience) and a second, contrast sample group (with no disaster experience) of hospital employees (N= 179) from two similar hospitals. The results show that the disaster experience changes the relationships among the perceptual factors that affect perceived usefulness. Individuals tend to perceive negative factors (such as risk) as having greater effects when they actually have direct experience in a disaster situation than in a normal situation. Positive factors (such as information assurance and resilience) have a lesser impact among individuals who have disaster experience (with versus without recall).',1,1,'pdfs/2019/03/21/document14_Kopie_2.pdf',6,''),(10492,'MIS Quarterly',2015,39,1,'AN ENHANCED FEAR APPEAL RHETORICAL FRAMEWORK: LEVERAGING THREATS TO THE HUMAN ASSET THROUGH SANCTIONING RHETORIC','Allen C. Johnston, Merrill Warkentin, Mikko Siponen','Johnston et al./Leveraging Threats through Sanctioning Rhetoric','113-134','Fear appeals, which are used widely in information security campaigns, have become common tools in moti- vating individual compliance with information security policies and procedures. However, empirical assess- ments of the effectiveness of fear appeals have yielded mixed results, leading IS security scholars and practitioners to question the validity of the conventional fear appeal framework and the manner in which fear appeal behavioral modeling theories, such as protection motivation theory (PMT), have been applied to the study of information security phenomena. We contend that the conventional fear appeal rhetorical framework is inadequate when used in the context of information security threat warnings and that its primary behavioral modeling theory, PMT, has been misspecified in the extant information security research. Based on these arguments, we propose an enhanced fear appeal rhetorical framework that leverages sanctioning rhetoric as a secondary vector of threats to the human asset, thereby adding the dimension of personal relevance, which is critically absent from previous fear appeal frameworks and PMT-grounded security studies. Following a hypothetical scenario research approach involving the employees of a Finnish city government, we validate the efficacy of the enhanced fear appeal framework and determine that informal sanction rhetoric effectively enhances conventional fear appeals, thus providing a significant positive influence on compliance intentions.',1,1,'pdfs/2019/03/21/document5_Kopie_3.pdf',6,''),(10493,'MIS Quarterly',2014,38,2,'NATURE AND NURTURE: THE IMPACT OF AUTOMATICITY AND THE STRUCTURATION OF COMMUNICATION ON VIRTUAL TEAM BEHAVIOR AND PERFORMANCE','Valerie L. Bartelt, Alan R. Dennis','Bartelt & Dennis/Automaticity and the Structuration of Communication on Virtual Teams','521-538','Much prior research on virtual teams has examined the impact of the features and capabilities of different communication tools (the nature of communication) on team performance. In this paper, we examine how the social structures (i.e., genre rules) that emerge around different communication tools (the nurture of com- munication) can be as important in influencing performance. During habitual use situations, team members enact genre rules associated with communication tools without conscious thought via automaticity. These genre rules influence how teams interact and ultimately how well they perform. We conducted an experimental study to examine the impact of different genre rules that have developed for two communication tools: instant messenger and discussion forum. Our results show that in habitual use situations, these tools triggered different genre rules with different behaviors, which in turn resulted in significantly different decision quality. We used heightened time pressure as a discrepant event to interrupt the automatic enactment of habitual genre rules and found that users adopted similar behaviors for both tools, which resulted in no significant differences in decision quality. These findings suggest that the automatic enactment of genre rules for a communication tool may have as powerful an effect on behavior and performance as the actual features of the tool itself. We believe that our results, taken together with past research showing the effects of social structures on communication, call for the expansion of task–technology fit theories to include the role of social structures in explaining the use of and performance from communication tools.',1,1,'pdfs/2019/03/21/document22_Kopie_2.pdf',6,''),(10494,'MIS Quarterly',2014,38,2,'THE EFFECTS OF WEB PERSONALIZATION ON USER ATTITUDE AND BEHAVIOR: AN INTEGRATION OF THE ELABORATION LIKELIHOOD MODEL AND CONSUMER SEARCH THEORY','Shuk Ying Ho, David Bodoff','Ho & Bodoff/Effects of Web Personalization on User Attitude & Behavior','497-520','Web personalization can achieve two business goals: increased advertising revenue and increased sales revenue. The realization of the two goals is related to two kinds of user behavior: item sampling and item selection. Prior research does not provide a model of attitude formation toward a personalization agent nor of how attitudes relate to these two behaviors. This limits our understanding of how web personalization can be managed to increase advertising revenues and/or sales revenues. To fill this gap, the current research develops and tests a theoretical model of user attitudes and behaviors toward a personalization agent. The model is based on an integration of two theories: the elaboration likelihood model (ELM) and consumer search theory (CST). In the integrated model, a user’s attitude toward a personalization agent is influenced by both the number of items he/she has sampled so far (from CST) and the degree to which he/she cognitively processes each one (from ELM). In turn, attitude is modeled to influence both behaviors—that is, item selection and any further item sampling. We conducted a lab study and a field study to test six hypotheses. This research extends the theory on web personalization by providing a more complete picture of how sampling and processing of personalized recommendations influence a user’s attitude and behavior toward the personalization agent. For online merchants, this research highlights the trade-off between item sampling and item selection and provides practical guidance on how to steer users toward the attitudes and behaviors that will realize their business goals.',1,1,'pdfs/2019/03/21/document21.pdf',6,''),(10495,'MIS Quarterly',2014,38,2,'THE NATURE AND CONSEQUENCES OF TRADE-OFF TRANSPARENCY IN THE CONTEXT OF RECOMMENDATION AGENTS','Jingjun (David) Xu, Izak Benbasat, Ron Cenfetelli','Xu et al./The Nature and Consequences of Trade-Off Transparency','379-406','That recommendation agents (RAs) can substantially improve consumers’ decision making is well understood. Far less understood is the influence of specific design attributes of the RA interface on decision making and other outcome measures. We investigate a novel design for an RA interface that enables it to interactively demonstrate trade-offs among product attribute values (i.e., trade-off transparency feature) to improve consumers’ perceived product diagnosticity and perceived enjoyment. We also examine the extent to which the trade-offs among product attribute values should be revealed to the user. Further, based on the stimulus– organism–response model, we develop a theoretical model that extends the effort–accuracy framework by proposing perceived enjoyment and perceived product diagnosticity as two antecedents for perceived decision quality and perceived decision effort, respectively. In an experimental study, we find that (1) the trade-off transparency feature significantly affects perceived enjoyment and perceived product diagnosticity, (2) per- ceived enjoyment and perceived product diagnosticity follow an inverted U-shaped curve as the level of trade- off transparency increases, (3) although users spend more time understanding attribute trade-offs with the trade-off transparency feature, they are more efficient in selecting a product, (4) perceived enjoyment simul- taneously leads to better perceived decision quality and lower perceived decision effort, and (5) perceived product diagnosticity leads to better perceived decision quality without compromising perceptions of decision effort. Theoretically, this study increases our understanding of how the design of an RA interface can improve consumers’ product diagnosticity and enjoyment, and proposes two antecedents to improve perceived decision quality and reduce perceived decision effort. For design practitioners, our results indicate the importance of providing the trade-off transparency design feature to potential consumers.',1,1,'pdfs/2019/03/21/document16_Kopie_3.pdf',6,''),(10496,'MIS Quarterly',2014,38,2,'DATA COLLECTION IN THE DIGITAL AGE: INNOVATIVE ALTERNATIVES TO STUDENT SAMPLES','Zachary R. Steelman, Zachary R. Steelman, Moez Limayem','Steelman et al./Data Collection in the Digital Age','355-378','Online crowdsourcing markets (OCM) are becoming more popular as a source for data collection. In this paper, we examine the consistency of survey results across student samples, consumer panels, and online crowdsourcing markets (specifically Amazon’s Mechanical Turk) both within the United States and outside. We conduct two studies examining the technology acceptance model (TAM) and the expectation– disconfirmation theory (EDT) to explore potential differences in demographics, psychometrics, structural model estimates, and measurement invariances. Our findings indicate that (1) U.S.-based OCM samples provide demographics much more similar to our student and consumer panel samples than the non-U.S.-based OCM samples; (2) both U.S. and non-U.S. OCM samples provide initial psychometric properties (reliability, convergent, and divergent validity) that are similar to those of both student and consumer panels; (3) non-U.S. OCM samples generally provide differences in scale means compared to those of our students, consumer panels, and U.S. OCM samples; and (4) one of the non-U.S. OCM samples refuted the highly replicated and validated TAM model in the relationship of perceived usefulness to behavioral intentions. Although our post hoc analyses isolated some cultural and demographic effects with regard to the non-U.S. samples in Study 1, they did not address the model differences found in Study 2. Specifically, the inclusion of non-U.S. OCM respondents led to statistically significant differences in parameter estimates, and hence to different statistical conclusions. Due to these unexplained differences that exist within the non-U.S. OCM samples, we caution that the inclusion of non-U.S. OCM participants may lead to different conclusions than studies with only U.S. OCM participants. We are unable to conclude whether this is due to of cultural differences, differences in the demographic profiles of non-U.S. OCM participants, or some unexplored factors within the models. Therefore, until further research is conducted to explore these differences in detail, we urge researchers utilizing OCMs with the intention to generalize to U.S. populations focus on U.S.-based participants and exercise caution in using non-U.S. participants. We further recommend that researchers should clearly describe their OCM usage and design (e.g., demographics, participant filters, etc.) procedures. Overall, we find that U.S. OCM samples produced models that lead to similar statistical conclusions as both U.S. students and U.S. consumer panels at a considerably reduced cost.',1,1,'pdfs/2019/03/21/document15_Kopie_2.pdf',6,''),(10501,'MIS Quarterly',2013,37,2,'THE IMPACT OF SHAPING ON KNOWLEDGE REUSE FOR ORGANIZATIONAL IMPROVEMENT WITH WIKIS','Ann Majchrzak, Christian Wagner, Christian Wagner','Majchrzak et al./Knowledge Reuse for Organizational Improvement','455-469','In this study, we explore the Wiki affordance of enabling shaping behavior within organizational intranets sup- ported by Wikis. Shaping is the continuous revision of one’s own and others’ contributions to a Wiki. Shaping promotes knowledge reuse through improved knowledge integration. Recognizing and clarifying the role of shaping allows us to theorize new ways in which knowledge resources affect knowledge reuse. We examine the role of three knowledge resources of a Wiki contributor: knowledge depth, knowledge breadth, and assess- ment of the level of development of the Wiki community’s transactive memory system. We offer preliminary evidence based on a sample of experienced organizational Wiki users that the three different knowledge resources have differential effects on shaping, that these effects differ from the effects on the more common user behavior of simply adding domain knowledge to a Wiki, and that shaping and adding each independently affect contributors’ perceptions that their knowledge in the Wiki has been reused for organizational improvement. By empirically distinguishing between the different knowledge antecedents and consequences of shaping and adding, we derive implications for theory and research on knowledge integration and reuse.',1,1,'pdfs/2019/03/21/document20_Kopie.pdf',6,''),(10512,'MIS Quarterly',2007,31,4,'HOW HABIT LIMITS THE PREDICTIVE POWER OF INTENTION: THE CASE OF INFORMATION SYSTEMS CONTINUANCE','Moez Limayem, Sabine Gabriele Hirt, Christy M. K. Cheung','Limayem et al./Limits to the Predictive Power of Intention','705-737','Past research in the area of information systems acceptance has primarily focused on initial adoption under the implicit assumption that IS usage is mainly determined by intention While plausible in the case of initial IS adoption, this assump- tion may not be as readily applicable to continued IS usage behavior since it ignores that frequently performed behaviors tend to become habitual and thus automatic over time.\r\nThis paper is a step forward in defining and incorporating the “habit” construct into IS research. Specifically, the purpose of this study is to explore the role of habit and its antecedents in the context of continued IS usage.\r\nBuilding on previous work in other disciplines, we define habit in the context of IS usage as the extent to which people tend to perform behaviors (use IS) automatically because of learning. Using recent work on the continued usage of IS (IS continuance), we have developed a model suggesting that continued IS usage is not only a consequence of intention, but also of habit. In particular, in our research model, we pro- pose IS habit to moderate the influence of intention such that its importance in determining behavior decreases as the behavior in question takes on a more habitual nature. Inte- grating past research on habit and IS continuance further, we suggest how antecedents of behavior/behavioral intention as identified by IS continuance research relate to drivers of habitualization.\r\nWe empirically tested the model in the context of voluntary continued WWW usage. Our results support the argument that habit acts as a moderating variable of the relationship between intentions and IS continuance behavior, which may put a boundary condition on the explanatory power of inten- tions in the context of continued IS usage. The data also support that satisfaction, frequency of past behavior, and thus relevant in the context of IS continuance behavior. Implications of these findings are discussed and managerial guidelines presented.',1,1,'pdfs/2019/03/21/document25.pdf',6,''),(10513,'MIS Quarterly',2007,31,3,'THE EFFECTS OF PRESENTATION FORMATS AND TASK COMPLEXITY ON ONLINE CONSUMERS’ PRODUCT UNDERSTANDING','Zhenhui (Jack) Jiang, Izak Benbasat','Jiang & Benbasat/Presentation Formats & Task Complexity','475-500','This study assesses and compares four product presentation formats currently used online: static pictures, videos without narration, videos with narration, and virtual product experi- ence (VPE), where consumers are able to virtually feel, touch, and try products. The effects of the four presentation formats on consumers’ product understanding as well as the moder- ating role of the complexity of product understanding tasks were examined in a laboratory experiment. Two constructs used to measure product understanding per- formance are actual product knowledge and perceived web- site diagnosticity (i.e., the extent to which consumers believe a website is helpful for them to understand products). The experimental results show that (1) both videos and VPE lead to higher perceived website diagnosticity than static pictures; (2) under a moderate task complexity condition, VPE and videos lead to the same level of actual product knowledge, but all are more effective than static pictures; (3) under a high task complexity condition, all four presentation formats are equally effective in terms of actual product knowledge. Moreover, the results also indicate that it is perceived website diagnosticity, not actual product knowledge, that affects the perceived usefulness of websites, which further influences consumers’ intentions to revisit the websites.',1,1,'pdfs/2019/03/21/document17_Kopie.pdf',6,''),(10514,'MIS Quarterly',2007,31,1,'IT ROAD WARRIORS: BALANCING WORK–FAMILY CONFLICT, JOB AUTONOMY, AND WORK OVERLOAD  TO MITIGATE TURNOVER INTENTIONS','Manju K. Ahuja, Katherine M. Chudoba, Charles J. Kacmar, D. Harrison McKnight, Joey F. George','Ahuja et al./Mitigating Turnover Intentions','1-17','This study examines the antecedents of turnover intention among information technology road warriors. Road warriors are IT professionals who spend most of their workweek away from home at a client site. Building on Moore’s (2000) work on turnover intention, this article develops and tests a model that is context-specific to the road warrior situation. The model highlights the effects of work–family conflict and job autonomy, factors especially applicable to the road warrior’s circumstances. Data were gathered from a company in the computer and software services industry. This study provides empirical evidence for the effects of work–family conflict, perceived work overload, fairness of rewards, and job autonomy on organizational commitment and work exhaustion for road warriors. The results suggest that work–family conflict is a key source of stress among IT road warriors because they have to juggle family and job duties as they work at distant client sites during the week. These findings suggest that the context of the IT worker matters to turnover intention, and that models that are adaptive to the work context will more effectively predict and explain turnover intention.',1,1,'pdfs/2019/03/21/document3_Kopie_3.pdf',6,''),(10515,'MIS Quarterly',2006,30,4,'RECONCEPTUALIZING COMPATIBILITY BELIEFS IN TECHNOLOGY ACCEPTANCE RESEARCH','Elena Karahanna, Ritu Agarwal, Corey M. Angst','Karahanna et al./Reconceptualizing Compatibility Beliefs','781-804','Theoretical and empirical research in technology acceptance, while acknowledging the importance of individual beliefs about the compatibility of a technology, has produced equivocal results. This study focuses on further conceptual develop- ment of this important belief in technology acceptance. Unlike much prior research that has focused on only a limited aspect of compatibility, we provide a more comprehensive conceptual definition that disaggregates the content of compatibility into four distinct and separable constructs: compatibility with preferred work style, compatibility with existing work practices, compatibility with prior experience, and compatibility with values. We suggest that the form of the multidimensional compatibility construct is best modeled as a multivariate structural model. Based on their conceptual definitions, we develop operational measures for the four compatibility variables. We assess the nomological validity of our conceptualization by situating it within the technology acceptance model. In contrast to prior research, which has regarded beliefs of compatibility as an independent ante- cedent of technology acceptance outcomes, we posit causal linkages not only among the four compatibility beliefs, but also between compatibility beliefs and usefulness, and ease of use. We test our theoretical model with a field sample of 278 users of a customer relationship management system in the context of a large bank. Scale validation indicates that the operational measures of compatibility developed in this study have acceptable psychometric properties, which support the existence of four distinct constructs. Results largely support the theorized relationships.',1,1,'pdfs/2019/03/21/document34.pdf',6,''),(10516,'MIS Quarterly',2007,31,4,'THE IMPACT OF KNOWLEDGE COORDINATION ON VIRTUAL TEAM PERFORMANCE OVER TIME','Prasert Kanawattanachai, Youngjin Yoo','Kanawattanachai & Yoo/Impact of Knowledge Coordination on Virtual Team Performance','783-808','As the role of virtual teams in organizations becomes in- creasingly important, it is crucial that companies identify and leverage team members’ knowledge. Yet, little is known of how virtual team members come to recognize one another’s knowledge, trust one another’s expertise, and coordinate their knowledge effectively. In this study, we develop a model of how three behavioral dimensions associated with transactive memory systems (TMS) in virtual teams—expertise location, task–knowledge coordination, and cognition-based trust—and their impacts on team performance change over time. Drawing on the data from a study that involves 38 virtual teams of MBA students performing a complex web-based business simulation game over an 8-week period, we found that in the early stage of the project, the frequency and volume of task-oriented communications among team mem- bers played an important role in forming expertise location and cognition-based trust. Once TMS were established, however, task-oriented communication became less impor- tant. Instead, toward the end of the project, task–knowledge coordination emerges as a key construct that influences team performance, mediating the impact of all other constructs. Our study demonstrates that TMS can be formed even in virtual team environments where interactions take place solely through electronic media, although they take a relatively long time to develop. Furthermore, our findings show that, once developed, TMS become essential to performing tasks effectively in virtual teams.',1,1,'pdfs/2019/03/21/document28.pdf',6,''),(10517,'MIS Quarterly',2006,30,1,'UNDERSTANDING AND PREDICTING ELECTRONIC COMMERCE ADOPTION: AN EXTENSION OF 1 THE THEORY OF PLANNED BEHAVIOR','Paul A. Pavlou, Mendel Fygenson','Pavlou & Fygenson/Extending the TPB','115-143','This paper extends Ajzen’s (1991) theory of planned behavior (TPB) to explain and predict the process of e-commerce adoption by consumers. The process is captured through two online consumer behaviors: (1) getting information and (2) purchasing a product from a Web vendor. First, we simultaneously model the association between these two contingent online behaviors and their respective intentions by appealing to consumer behavior theories and the theory of implementation intentions, respectively. Second, following TPB, we derive for each behavior its intention, attitude, subjective norm, and perceived behavioral control (PBC). Third, we elicit and test a comprehensive set of salient beliefs for each behavior.\r\nA longitudinal study with online consumers supports the proposed e-commerce adoption model, validating the predictive power of TPB and the proposed conceptualization of PBC as a higher-order factor formed by self-efficacy and controllability. Our findings stress the importance of trust and technology adoption variables (perceived usefulness and ease of use) as salient beliefs for predicting e- commerce adoption, justifying the integration of trust and tech- nology adoption variables within the TPB framework. In addition, technological characteristics (download delay, Website navigability, and information protection), consumer skills, time and monetary resources, and product characteristics (product diagnosticity and product value) add to the explanatory and predictive power of our model. Implications for Information Systems, e-commerce, TPB, and the study of trust are discussed.',1,1,'pdfs/2019/03/21/document7.pdf',6,''),(10518,'MIS Quarterly',2006,30,1,'THE PERSONALIZATION PRIVACY PARADOX: AN EMPIRICAL EVALUATION OF INFORMATION TRANSPARENCY AND THE WILLINGNESS TO BE PROFILED ONLINE FOR PERSONALIZATION','Naveen Farag Awad,  M. S. Krishnan','Awad & Krishnan/Personalization Privacy Paradox','13-28','Firms today use information about customers to improve service and design personalized offerings. To do this successfully, however, firms must collect consumer information. This study enhances awareness about a central paradox for firms investing in personali- zation; namely, that consumers who value information transparency are also less likely to participate in personalization. We examine the relationship between information technology features, speci- fically information transparency features, and consumer willingness to share information for online personalization. Based on a survey of over 400 online consumers, we examine the question of whether customer perceived information transparency is associated with consumer willingness to be profiled online. Our results indicate that customers who desire greater information transparency are less willing to be profiled. This result poses a dilemma for firms, as the consumers that value information transparency features most are also the consumers who are less willing to be profiled online. In order to manage this dilemma, we suggest that firms adopt a strategy of providing features that address the needs of consumers who are more willing to partake in personalization, therefore accepting that the privacy sensitive minority of consumers are unwilling to participate in personalization, despite additional privacy features.',1,1,'pdfs/2019/03/21/document.pdf',6,''),(10519,'MIS Quarterly',2006,30,2,'FIRM PERFORMANCE IMPACTS OF DIGITALLY ENABLED SUPPLY CHAIN INTEGRATION CAPABILITIES','Arun Rai, Ravi Patnayakuni, Nainika Seth','Rai et al./ Digitally Enabled Suppy Chain Integration Capabilities','225-246','Best practice exemplars suggest that digital platforms play a critical role in managing supply chain activities and partnerships that generate performance gains for firms. However, there is limited academic investigation on how and why information technology can create performance gains for firms in a supply chain management (SCM) context. Grant\'s (1996) theoritical notion of higher-order capabilities and a hierarchy of capabilities has been used in recent information systems research by Barua et al. (2004), Sambamurthy et al. (2003), and Mithas et al. (2004) to reframe the conversation from the direct performance impacts of IT resources and investments to how and why IT shapes higher-order process capabilities that create performance gains for firms. We draw on the emerging IT-enabled organizational capabilities perspective to suggest that firms that develop IT infrastructure integration for SCM and leverage it to create a higher-order supply chain integration capability generate significant and sustainable performance gains. A research model is developed to investigate the hierarchy of IT-related capabilities and their impact on firm performance. Data were collected from 110 supply chain and logistics managers in manufacturing and retail organizations. Our results suggest that integrated IT infrastructures enable firms to develop the higher-order capability of supply chain process integration. This capability enables firms to unbundle information flows from physical flows, and to share information with their supply chain partners to create information-based approaches for superior demand planning, for the staging and movement of physical products, and for streamlining voluminous and complex financial work processes. Furthermore, IT-enabled supply chain integration capability results in significant and sustained firm performance gains, especially in operational excellence and revenue growth. Managerial initiatives should be directed at developing an integrated IT infrastructure and leveraging it to create process capabilities for the integration of resource flows between a firm and its supply chain partners.',1,1,'pdfs/2019/03/22/document19_Kopie.pdf',6,''),(10520,'MIS Quarterly',2006,30,2,'THE IMPACT OF IDEOLOGY ON EFFECTIVENESS IN OPEN SOURCE SOFTWARE DEVELOPMENT TEAMS','Katherine J. Stewart, Sanjay Gosain','Stewart & Gosain/Impact of ideology in OSS Development Teams','291-314','The emerging work on understanding open source software has questioned what leads to effectiveness in OSS development teams in the absence of formal controls, and it has pointed to the importance of ideology. This paper develops a framework of the OSS community ideology (including specific norms, beliefs, and values) and a theoretical model to show how adherence to components of the ideology impacts effectiveness in OSS teams. The model is based on the idea that the tenets of the OSS ideology motivate behaviors that enhance cognitive trust and communication quality and encourage identification with the project team, which enhances affective trust. Trust and communication in turn impact OSS team effectiveness. The research considers two kinds of effectiveness in OSS teams: the attraction and retention of developer input and the generation of project outputs. Hypotheses regarding antecedents to each are developed. Hypotheses are tested using survey and objective data on OSS projects. Results support the main thesis that OSS team members\' adherence to the tenets of the OSS community ideology impacts OSS team effectiveness and reveal that different components impact effectiveness in different ways. Of particular interest is the finding that adherence to some ideological components was beneficial to the effectiveness of the team in terms of attracting and retaining input, but detrimental to the output of the team. Theoretical and practical implications are discussed.',1,1,'pdfs/2019/03/22/document16_Kopie.pdf',6,''),(10521,'Journal of Strategic Information Systems',2018,27,1,'The role of IT application orchestration capability in improving agility and performance','Magno Queiroz, Paul P. Tallon, Rajeev Sharma, Tim Coltman','Queiroz2018','4 - 21','This paper investigates how IT application orchestration – a dynamic capability encapsulating a firm’s ability to refresh its application portfolio through a process of building, buying, and retiring IT applications – impacts firm performance. We propose a conceptual model in which the effect of IT\r\napplication orchestration on firm performance is mediated by process agility. We further propose that a\r\nfirm’s strategic orientation moderates the effect of IT application orchestration capability on process\r\nagility. Analysis of data from an international survey of IT executives supports our proposed hypotheses.\r\nThis research contributes to the emergent literature on dynamic capabilities by proposing and testing a\r\ntheory of how IT application orchestration capability affects agility and firm performance.',1,1,'pdfs/2019/03/22/The-role-of-IT-application-orchestration-capabi_2018_The-Journal-of-Strategi.pdf',14,'zu Strategic Orientation habe ich keine Path coefficient-Werte gefunden!'),(10522,'MIS Quarterly',2006,30,4,'INFLUENCE PROCESSES FOR INFORMATION TECHNOLOGY ACCEPTANCE','Anol Bhattacherjee, Clive Sanford','Bhattacherjee & Sanford/Influence Processes for IT Acceptance','805-825','This study examines how processes of external influence shape information technology acceptance among potential users, how such influence effects vary across a user popula- tion, and whether these effects are persistent over time. Drawing on the elaboration-likelihood model (ELM), we com- pared two alternative influence processes, the central and peripheral routes, in motivating IT acceptance. These pro- cesses were respectively operationalized using the argument quality and source credibility constructs, and linked to per- ceived usefulness and attitude, the core perceptual drivers of IT acceptance. We further examined how these influence processes were moderated by users’ IT expertise and perceived job relevance and the temporal stability of such influence effects. Nine hypotheses thus developed were empirically validated using a field survey of document management system acceptance at an eastern European governmental agency. This study contributes to the IT acceptance literature by introducing ELM as a referent theory for acceptance research, by elaborating alternative modes of influence, and by specifying factors moderating their effects. For prac- titioners, this study introduces influence processes as policy tools that managers can employ to motivate IT acceptance within their organizations, benchmarks alternative influence strategies, and demonstrates the need for customizing influence strategies to the specific needs of a user population.',1,1,'pdfs/2019/03/22/document27.pdf',6,''),(10523,'MIS Quarterly',2006,30,3,'ENHANCING THE DESIGN OF WEB NAVIGATION SYSTEMS: THE INFLUENCE OF USER DISORIENTATION ON ENGAGEMENT AND PERFORMANCE','Jane Webster, Jaspreet S. Abuja','Webster & Ahuja / Enhancing the Design of Web Navigation Systems','661-678','This paper draws on research from a wide literature base to develop a model relating Web navigation systems, disorientation, engagement, user performance, and intentions. The model is tested in an experimental study examining the effects of one simple and two global navigation systems. Although well-accepted design guidelines were followed for the first global navigation system, it was not superior to the simple system. However, the second global navigation system resulted in lower disorientation than the simple system. Based on the study’s results, two design guidelines to govern the development of future Web-based systems are suggested.',1,1,'pdfs/2019/03/22/document24.pdf',6,''),(10524,'MIS Quarterly',2006,30,6,'THE ROLE OF ESPOUSED NATIONAL CULTURAL VALUES IN TECHNOLOGY ACCEPTANCE','Molly Wasko, Samer Faraja','Mark Srite, Elena Karahanna','679-704','Prior research has examined age, gender, experience, and voluntariness as the main moderators of beliefs on technology acceptance. This paper extends this line of research beyond these demographic and situational variables. Motivated by research that suggests that behavioral models do not universally hold across cultures, the paper identifies espoused national cultural values as an important set of individual difference moderators in technology acceptance. Building on research in psychological anthropology and cultural psychology that assesses cultural traits by personality tests at the individual level of analysis, we argue that individuals espouse national cultural values to differing degrees. These espoused national cultural values of masculinity/femininity, individualism/collectivism, power distance, and uncertainty avoidance are incorporated into an extended model of technology acceptance as moderators. We conducted two studies to test our model. Results indicated that, as hypothesized, social norms are stronger determinants of intended behavior for individuals who espouse feminine and high uncertainty avoidance cultural values. Contrary to expectations, espoused masculinity/femininity values did not moderate the relationship between perceived usefulness and behavioral intention but, as expected, did moderate the relationship between perceived ease of use and behavioral intention.',1,1,'pdfs/2019/03/22/document23.pdf',6,''),(10525,'MIS Quarterly',2005,29,1,'BEHAVIORAL INTENTION FORMATION IN KNOWLEDGE SHARING','Gee-Woo Bock, Robert W. Zmud, Young-Gul Kim, Jae-Nam Lee','Bock et al./ Behavioral intention formation in knowledge sharing','87-111','Individuals\' knowledge does not transform easily into organizational knowledge even with the implementation of knowledge repositories. Rather, individuals tend to hoard knowledge for various reasons. The aim of this study is to develop an integrative understanding of the factors supporting or inhibiting individuals\' knowledge-sharing intentions. We employ as our theoretical framework the theory of reasoned action (TRA), and augment it with extrinsic motivators, social-psychological forces and organizational climate factors that are believed to influence individuals\' knowledge-sharing intentions. Through a field survey of 154 managers from 27 Korean organizations, we confirm our hypothesis that attitudes toward and subjective norms with regard to knowledge sharing as well as organizational climate affect individuals\' intentions to share knowledge. Additionally, we find that anticipated reciprocal relationships affect individuals\' attitudes toward knowledge sharing while both sense of self-worth and organizational climate affect subjective norms. Contrary to common belief, we find anticipated extrinsic rewards exert a negative effect on individuals\' knowledge-sharing attitudes.',1,1,'pdfs/2019/03/22/document4_Kopie_2.pdf',6,''),(10526,'MIS Quarterly',2005,29,1,'ANTECEDENTS OF KNOWLEDGE TRANSFER FROM CONSULTANTS TO CLIENTS IN ENTERPRISE','Dong-Gil Ko, Laurie J. Kirsch, William R. King','Ko et al./ Knowledge Transfer from Consultants to Clients','59-85','Enterprise resource planning (ERP) systems and other complex information systems represent critical organizational resources. For such systems, firms typically use consultants to aid in the implementation process. Client firms expect consultants to transfer their implementation knowledge to their employees so that they can contribute to successful implementations and learn to maintain the systems independent of the consultants. This study examines the antecedents of knowledge transfer in the context of such an interfirm complex information systems implementation environment. Drawing from the knowledge transfer, information systems, and communication literatures, an integrated theoretical model is developed that posits that knowledge transfer is influenced by knowledge-related, motivational, and communication-related factors. Data were collected from consultant-and-client matched-pair samples from 96 ERP implementation projects. Unlike most prior studies, a behavioral measure of knowledge transfer that incorporates the application of knowledge was used. The analysis suggests that all three groups of factors influence knowledge transfer, and provides support for 9 of the 13 hypotheses. The analysis also confirms two mediating relationships. These results (1) adapt prior research, primarily done in non-IS contexts, to the ERP implementation context, (2) enhance prior findings by confirming the significance of an antecedent that has previously shown mixed results, and (3) incorporate new IS-related constructs and measures in developing an integrated model that should be broadly applicable to the interfirm IS implementation context and other IS situations. Managerial and research implications are discussed.',1,1,'pdfs/2019/03/22/document3_Kopie_4.pdf',6,''),(10527,'MIS Quarterly',2005,29,1,'WHY SHOULD I SHARE? EXAMINING SOCIAL CAPITAL AND KNOWLEDGE CONTRIBUTION IN ELECTRONIC NETWORKS OF PRACTICE','Molly Wasko, Samer Faraj','Was & Faraj/ Social Capital & Knowledge Contribution','35-57','Electronic networks of practice are computer-mediated discussion forums focused on problems of practice that enable individuals to exchange advice and ideas with others based on common interests. However, why individuals help strangers in these electronic networks is not well understood: there is no immediate benefit to the contributor, and free-riders are able to acquire the same knowledge as everyone else. To understand this paradox, we apply theories of collective action to examine how individual motivations and social capital influence knowledge contribution in electronic networks. This study reports on the activities of one electronic network supporting a professional legal association. Using archival, network, survey, and content analysis data, we empirically test a model of knowledge contribution. We find that people contribute their knowledge when they perceive that it enhances their professional reputations, when they have the experience to share, and when they are structurally embedded in the network. Surprisingly, contributions occur without regard to expectations of reciprocity from others or high levels of commitment to the network.',1,1,'pdfs/2019/03/22/document2_Kopie_2.pdf',6,''),(10528,'MIS Quarterly',2004,28,4,'AN EMPIRICAL INVESTIGATION OF NET-ENABLED BUSINESS VALUE','Anitesh Barua, Prabhudev Konana, Andrew B. Whinston','Barua et al./Net-Enabled Business Value','585-620','Many traditional organizations have undertaken major initiatives to leverage the Internet to transform how they coordinate value activities with customers, suppliers, and other business partners with the objective of improving firm performance. This paper addresses processes through which business value is created through such Internet-enabled value chain activities. Relying on the resource-based view of the firm, we propose a model positing that a firm\'s abilities to coordinate and exploit firm resources (processes, information technology, and readiness of customers and suppliers) create online informational capabilities (a higher order resource) which then leads to improved operational and financial performance. The outcome of a firm\'s online informational capabilities is reflected in superior operational performance through customer and supplier-side digitization efforts, which reflect the extent to which transactions and external interactions occur electronically. We also hypothesize that increased customer and supplier-side digitization leads to better financial performance. The model is tested with data from over 1,000 firms in the manufacturing, retail, and wholesale sectors. The analysis suggests that while most firms are lagging in their supplier-side initiatives relative to the customer-side, supplier-side digitization has a strong positive impact on customer-side digitization, which, in turn, leads to better financial performance. Further, both customer and supplier readiness to engage in digital interactions are shown to be as important as a firm\'s internal digitization initiatives, implying that a firm\'s transformation-related decisions should include its customers\' and suppliers\' resources and incentives.',1,1,'pdfs/2019/03/22/document22.pdf',6,'1076'),(10529,'MIS Quarterly',2004,28,4,'USER ACCEPTANCE OF HEDONIC INFORMATION SYSTEMS','Hans van der Heijden','Van der Heijden/Hedonic information Systems','695-704','This paper studies the differences in user acceptance models for productivity-oriented (or utilitarian) and pleasure-oriented (or hedonic) information systems. Hedonic information systems aim to provide self-fulfilling rather than instrumental value to the user, are strongly connected to home and leisure activities, focus on the fun-aspect of using information systems, and encourage prolonged rather than productive use. The paper reports a cross-sectional survey on the usage intentions for one hedonic information system. Analysis of this sample supports the hypotheses that perceived enjoyment and perceived ease of use are stronger determinants of intentions to use than perceived usefulness. The paper concludes that the hedonic nature of an information system is an important boundary condition to the validity of the technology acceptance model. Specifically, perceived usefulness loses its dominant predictive value in favor of ease of use and enjoyment.',1,1,'pdfs/2019/03/22/document19.pdf',6,''),(10530,'MIS Quarterly',2004,28,4,'BUSINESS COMPETENCE OF INFORMATION TECHNOLOGY PROFESSIONALS: CONCEPTUAL DEVELOPMENT AND INFLUENCE ON IT-BusiNESS PARTNERSHIPS','Genevieve Bassellier,  Izak Benbasat','Basseliier & Benbasat/Business Competence of IT Professionals','673-694','This research aims at improving our understanding of the concept of business competence of information technology professionals and at exploring the contribution of this competence to the development of partnerships between IT professionals and their business clients. Business competence focuses on the areas of knowledge that are not specifically IT-related. At a broad level, it comprises the organization-specific knowledge and the interpersonal and management knowledge possessed by IT professionals. Each of these categories is in turn inclusive of more specific areas of knowledge. Organizational overview, organizational unit, organizational responsibility, and IT-business integration form the organization- specific knowledge, while interpersonal communication, leadership, and knowledge networking form the interpersonal and management knowledge. Such competence is hypothesized to be instrumental in increasing the intentions of IT professionals to develop and strengthen the relationship with their clients. The first step in the study was to develop a scale to measure business competence of IT profes- sionals. The scale was validated, and then used to test the model that relates competence to inten- tions to form IT-business partnerships. The results support the suggested structure for business competence and Indicate that business competence significantly Influences the intentions of IT professionals to develop partnerships with their business clients.',1,1,'pdfs/2019/03/22/document18.pdf',6,''),