Knowledge Process Capability is grouped into four broad dimensions — acquiring knowledge, converting it into useful form, applying or using it, and protecting it.

Process capability can be further subdivided along definitional lines of acquisition, conversion, application, and protection capability. The dimension of process capability reflects an additive capability to launch and sustain a program of change through knowledge management. In other words, the construct is not a higher-level abstraction of its underlying dimensions. Instead, it is a combination or additive sum of its respective factors.