Collaborative behaviour belongs to the social dimension of behavioural integration. It is defined as ‘helping each other’ and ‘making things easier for each other’ (Simsek et al., 2005). In this study, the collective mind concept is adopted to represent collaborative behaviour within the ISD team. Although the term ‘mind’ refers to the cognitive-level concept in general, Weick & Roberts (1993) noted that mind is located in activities such as playing football, driving a motor vehicle and playing chess. They 
define the collective mind within a group as ‘a pattern of heedful interrelations of actions in a social system’.