We define Internet-enabled interfirm communication as the extent to which a firm uses the Internet to enable interactions with current and prospective customers.
Please indicate how the following questions are related to the business strategies of your firm
1. The application of Internet technologies makes it easier and quicker for your firm to get information about trade businesses (including foreign customers), which helps to solve the problems of information asymmetry and information uncertainty
2. The application of Internet technologies in your firm enables information sharing between your firm and existing and potential customers
3. The application of Internet technologies in your firm enables interactions with your customers (i.e., Internet-enabled two-way and real-time communication with your existing and potential customers save costs)