For the organization to effectively take advantage of information technology, both end-users and information technology personnel must acquire new information technology-related skills and knowledge (Grover et al. 1999; Scott Morton 1995). The acceptance of new information technology may hinge on the proper assessment and identification of organization divisions that would benefit the most, which subsequently may influence the adoption behavior of others (Rogers 1983). Moreover, the successful adoption of new information technology requires people in the entire organization to adapt and provide employee support and training, to reap greater benefits beyond the change in technology.