Key measures with an enterprise focus that were most relevant to the study: (1) whether the respondent organization had formally and sufficiently identified data to be shared across lines of business, (2) whether the customer entity was perceived and interpreted in a common fashion by all systems and lines of business, (3) whether key business performance indicators extracted from IT systems were readily available to decision makers who required the information, and (4) the percentage of data that the organization would like to share across lines of business that was currently sharable. This set of questions
incorporates the idea that the key to enterprise data integration is not to share all data but to identify the right set of data and enable it to be effectively shared across the enterprise.